Activations Quickly 1-877-800-3701

After waiting 38hrs and 24min, and reading the forums, I finally called the AT&T activations department at 1-877-800-3701. I was put in contact with a nice person named Elaine, who in a matter of 5 minutes, sent the activation email and unlocked my iPhone. (I am existing Cingular Orange/AT&T customer)
After calling all the other help numbers between Apple and AT&T, this number seemed to get results-and fast.
If your phone is still locked, call this number. They seem to know what they are doing.

I have tried calling this number at least 20 times this morning. Everything i call it is a automated service with 3 options. Each option leads no where today. Option 1 talk to a rep to activate phone if you have receive an E-mail or message telling you to call goes directly to a voice mail for AT&T Iphone support saying There are no rep available to take your call please leave a message or call during normal business hours. Option 2 just gives you a run down of your plan. Option 3 asks for your order number if you have received one via e-mail then says "your activation will be completed shortly" then directs you to the same voice mail that option one had.
This number does not seem to be of any help or am i missing something.

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If you're having activation difficulties, ...

So I just got off the phone with at&t support, and after a 5 minute conversation with first tier tech support, my phone is syncing and i've received several calls thus far.
There are various things that can be causing problems with your iPhones, there's no magic incantation you can perform to get it working. Rebooting it, rebooting your computer, all is a waste and if it appears to help, it's purely coincidental.
Call them. They can sort it out. There are three numbers I now have which have proven useful.
1) iPhone activation, this is the line where the guy was able to expedite activation for me: 877-800-3701.
2) Tech support, this is pretty much useless until tomorrow, they closed around 5pm edt: 800-331-0500.
3) iPhone support, this is good to know, but is useless until it's successfully activated: 877-419-4500.
I hope this helps people, but really, if you've been waiting 6+ hours, then chances are somethings wrong and it won't just sort itself out. Call them.
MacBook Pro Mac OS X (10.4.10)

So I just got off the phone with at&t support, and after a 5 minute conversation with first tier tech support, my phone is syncing and i've received several calls thus far.
There are various things that can be causing problems with your iPhones, there's no magic incantation you can perform to get it working. Rebooting it, rebooting your computer, all is a waste and if it appears to help, it's purely coincidental.
Call them. They can sort it out. There are three numbers I now have which have proven useful.
1) iPhone activation, this is the line where the guy was able to expedite activation for me: 877-800-3701.
2) Tech support, this is pretty much useless until tomorrow, they closed around 5pm edt: 800-331-0500.
3) iPhone support, this is good to know, but is useless until it's successfully activated: 877-419-4500.
I hope this helps people, but really, if you've been waiting 6+ hours, then chances are somethings wrong and it won't just sort itself out. Call them.
MacBook Pro Mac OS X (10.4.10)

Finally, activation success! Here is what worked for me:

After 38+ hours
I bought 2 iPhones. For both of them I was porting a number over from Sprint (from the same account).
Selected the Family plan for activation.
Within an hour, the first iPhone was activated for all but incoming calls (My wife's phone).
The second iPhone I got the dreaded "Your activation requires additional time to complete"
I called every number that I could find. Almost everyone told me to wait. There were 2 calls where people actually did something to my account.
Here are the people who actually appeared to do something:
Called 1-877-777-4189 (I think. Either that or it was 800-331-0500)
Was answered immediately. Spoke with Nancy who transferred me to number porting services. (Which she said the number for porting services was 1-888-898-7685, so I would recommend calling them directly)
I spoke with Stephanie Engel (sp?) at number porting services.
She found that my Sprint number had not yet been transferred over properly. I had to give her my IMEI number off the back of my phone and the number off of my SIM card. After I gave her those she said she was able to activate my sim card. However it didn't change anything about the state of my iPhone waiting to activate. She transferred me to some iPhone activate people who were unhelpful.
Then I called 1-877-800-3701
Select option 3
Enter your order ID # as requested.
For mine the computer said that they needed additional information.
Then it put me on hold for a customer service rep.
I was on hold for a long time (30-45minutes)
Finally got a customer service rep.
He tried to activate it, and the first time it didn't work.
He had to put me on hold several times, had me power off and power back on my phone several times. Eventually he did something that made my phone activate. YAY!!!
If you get someone who tells you to wait longer, I'd recommend hanging up with them and calling back till you get someone who will try to help. There are people at this number who can help.
The customer service rep never asked for any additional information, so it was something he had to do to activate it manually.
I think the porting number issue had to be fixed before talk to the people at 1-877-800-3701 would help.
There is also a thread on at&t about this:
http://forums.wireless.att.com/cng/board/message?board.id=apple&thread.id=1453&v iew=bydateascending&page=1

Agreed!!
Same story......after waiting over 36 hours for activation, finally called 877-800-3701 AGAIN (probably the 4th or 5th time) and got an incredible CS person named Michelle who could not have been more helpful. She actually took the time to look at my account, saw that it was ready to activate, and went through all the steps to manually activate it. Whole process took about 45 minutes, but it was with someone from AT & T instead of waiting around all day for some magical email. Now, iPhone works like a charm and was worth the wait.
So to all still waiting for activation, keep calling the 3701 number. And keep doing it until someone takes the time to help you. It really does work......

Having trouble with your iphone6 not connecting to your car? here is what worked for me

Back up your phone!!!
Go to Settings>General at the bottom of the screen hit “Reset.” On next screen select "Reset All Settings." This will reset your locked screen, your internet passwords, Touch ID & Passcode, your zoomed view, battery percentage, etc. You won’t loose any apps or docs. Just go back and change them as you did when you first got the phone. Delete all the Bluetooth devices on both in your Car and on the iPhone (on the phone: go to Bluetooth>My Devices, click on the “i” at the right and click on "Forget This Device"). Shut down both the phone and the car. Restart the car and the phone. “Pair" your phone. Shut the car off and restart. Give it a few minutes to allow the car to update the phonebook.
This worked like a gem.

Agreed!!
Same story......after waiting over 36 hours for activation, finally called 877-800-3701 AGAIN (probably the 4th or 5th time) and got an incredible CS person named Michelle who could not have been more helpful. She actually took the time to look at my account, saw that it was ready to activate, and went through all the steps to manually activate it. Whole process took about 45 minutes, but it was with someone from AT & T instead of waiting around all day for some magical email. Now, iPhone works like a charm and was worth the wait.
So to all still waiting for activation, keep calling the 3701 number. And keep doing it until someone takes the time to help you. It really does work......

TS2756 Here is what worked for me for wifi

Change your hotspot device name if it looks strange as a wifi SSID. eg use "John iPhone" instead of "John's iPhone"
Got to Settings > FaceTime and scroll down to the bottom.
Turn Use Cellular Data to off for FaceTime
Turn your phone off. (I think this might be important).
Turn the phone back on.
Go to Settings > General > Cellular > Personal Hotspot and switch it on.
Try to connect to hotspot again over Wifi
(Not tested) It should be OK to turn Cellular data back on for FaceTime, if you really need to.
Repeat steps above if problem returns.
So I think some kind of clash with FaceTime was the problem. It might explain how I was able to connect through my iPad (but not my iPhone). I had never used my iPad for FaceTime.
My iPhone is 4s, running IOS 6.1.3, although this issue has been around for a few IOS versions.
Hope it helps someone.

Agreed!!
Same story......after waiting over 36 hours for activation, finally called 877-800-3701 AGAIN (probably the 4th or 5th time) and got an incredible CS person named Michelle who could not have been more helpful. She actually took the time to look at my account, saw that it was ready to activate, and went through all the steps to manually activate it. Whole process took about 45 minutes, but it was with someone from AT & T instead of waiting around all day for some magical email. Now, iPhone works like a charm and was worth the wait.
So to all still waiting for activation, keep calling the 3701 number. And keep doing it until someone takes the time to help you. It really does work......

Activating my iPhone please respond

Hey
I got my iPhone today and i did all the stuff in itunes (i am new to AT&T and i am getting a new number) so far i have waited about 7 hours and nothing has happened. I know that it could take much longer but i would like to know how long people have waited for that are in my position. Also when it is activating does it have to be pluged in at all times? And last is the screen supposed to stay the same the whole time it is activating were it says "ACTIVATE iPHONE connect to iTunes"
Thanks for your help

i have been waiting over 24 hours, i tired of waiting
i got this number it is for IPHONE ACTIVATION
1-877-800-3701
SUCCESS!!!!
The first time I called, the system answered and told me they were too busy to even take the call and hung up.
The second time i called, it answered, said the wait was 60 minutes, I accidentally hung up the phone about 10 minutes later.
The THIRD time i called, the system answered, said the wait time was 60 minutes, THREE Minutes later, I guy answers, walks me through a process, PRESTO - 5 minutes later i am activated,
So I asked him how - here's what he said - there is a problem on the AT&T side with account features that conflict with iPhone - my account had improper settings (or at least setting that conflicted with iPhone) on two things he called "1APL' and "MMV2"
The procedure he stepped me through, once he saw what was wrong with my account was to disconnect iPhone from the Mac, power it down, quit iTunes - I got the confirming email almost immediately. He had me put the iPhone Back in the dock and restart iTunes - PRESTO! I was connected. A quick test of the phone function and I was finished.
now to get a few songs and pic's ported over!!!
YEA!!!!!!! Only 27 hours!!!!!!!

Using features while waiting for activation

Reading an FAQ I am told that I can use iphone features while I wait for "further activation" while my phone number is being migrated. But I can't seem to be able to do this, anyone have any ideas?

I'm in the same rocky boat as a lot of people. I waited 6-7 hours in line to get an iPhone from the Fifth Ave NYC store with my friend. We shot home quickly on the subway, all excited to get this baby up and running. My friend's iPhone had no problem going through the activation process via iTunes, but he is still waiting to have his service transfered from Sprint, so he can make calls on AT&T but can't receive any. But, at least his phone has been activated, so he can play with all the nice little features.
I, on the other hand, got a notice at the end of the iTunes activation process saying that they basically need to take more time to activate my iPhone. Almost immediately, I got two email messages in my inbox. One says,
"Phone service is scheduled to be disconnected on your current phone at or after 10:00 PM EDT on June 30. Please check your email and be prepared to reconnect and activate your iPhone before that time. Please call 877-800-3701 if you'd like to make other arrangements."
Six minutes later, I got another email saying,
"AT&T is now processing your activation. You will receive an email confirmation once your activation is complete."
In other words, my LONG-AWAITED iPhone is just sitting here looking pretty. And, here I am, sitting here looking ticked off. I love Apple like you wouldn't believe, but this is really disappointing, although I probably should be pointing the finger AT&T's way. Since my iPhone hasn't even been activated in iTunes, the only thing the phone does is turn on to show me a picture of the earth and an "slide bar" telling me to "Slide For Emergency." I can't use any other functions.
I was with Sprint for about 7 years with no late payments ever. I've been told by customer service that I'm one of their more valued customers, since I've been with them for so long and I always pay on time. This leads me to believe that it's some problem with AT&T. What a disappointment that I might not be able to use my iPhone for over a day after I bought it.
Take note, Apple & AT&T. Learning experiences for sale.

Activation Error: Could not complete the iTunes... (help!)

Activation Error: "Could not complete the iTunes Store request. The store may be busy. Check your Internet connection or try again later"
Ok that is the error I get every time I set my new iPhone in the dock.
Details:
I bought the 8GB iPhone at the Kenwood Mall in Cincinnati OH, brought it home installed version 7.3 of iTunes, plugged in the dock and the iPhone, I went through the activation process and after agreeing to all the terms and licenses, the iPhone said "activated," but iTunes was still trying to connect to AT&T for something and eventually timed out. I remove the iPhone and it seems to sync and all features seem to work fine including making and receiving calls. BUT... everytime I place the iPhone in the dock, I get the above error. I click OK and every works fine. This happens everytime I place the iPhone in dock. How do I get rid of it??? Is there still something else that needs to be done on my account. BTW, my Internet is working fine, as I am typing this message via my Internet connection in IE on apple's site.
Thanks
Dell XPS Gen-2 Windows XP Pro 1GB Mem, SP2

I bought the 8GB model, only had a 45 minute wait in line at ATT store. Performed activation via iTunes over 10 hours ago with porting of old T-mobile number. Still receiving message that activation is not completed. Called ATT and after 3 transfers, 35 minute hold times and then a recorded message that "due to extremely high call volumes" we will not be able to answer your call" it then proceeds to disconnect you. Finally kept trying and talked with ATT rep. in portability and they confirmed my porting has been approved but that my account still shows iPhone not registered. They then provided 877-800-3701 for problems with iPhone activation. After speaking with this representative, he would not work with me until I provided Web Order #. I told him that I purchased the phone in person at store, so he said that I would need to contact the store to obtain this number and without this number they could not verify that I had the phone and therefore it couldn't be activated. I called the store and left message. A store rep. called me back and told me that I would need to contact that same 877 number as they could not support me. ***!! To make matters worse, my old phone is now been ported and deactivated so I am phone-less and have a iPhone sitting in the dock that is completely useless. I am very disgusted at this point and don't know what to do. I was not expecting such an awful customer experience with an Apple product. Anyone have any thoughts? I drove by the AT&T store and there is a huge line of buyers, so I am not sure what to do at this point.

Activation Problems Continue

Day 5 and I still have a pretty dead desktop ornament. The following phone numbers may be of help to the many thousands like me. It takes about two hours to get into the 60 minute que at the Iphone Activation Support line clearly indicating the problems and software bugs are still a major problem for many.
877-800-3701
877-777-4189
800-331-0500
888-898-7685
877-419-4500

Possible solution: Call the activation line and have them cancel your activation.
When the phone reverts and allows you to reactivate, reactivate WITHOUT porting a number. Just let it assign you whatever number it wants to.
At this point, it should activate within the hour - usually within minutes.
After you're activated, with your new number, call AT&T Customer Service and ask for the 'porting department'... have them port your old number to your new number.
That's how I got mine activated.
Good luck.
-- Marcee

Activation - This May Help You

First and foremost, remember that there are hundreds of thousands of new AT&T subscribers who have elected to "move their current phone number" over to the AT&T service. So it should be no surprise to anyone during these first few days of glitches.
Some important information when you opt to transfer your old number to this new service:
When going through the online setup you'll be asked for the billing information. This is not the credit card billing information, it is the billing information your previous Cell Phone service is using to bill you. Get a copy of your last statement and put that address in letter-for-letter. If it is all caps but it in all caps. If it says "#" instead of "APT" then put in "#".
My experience: when I enrolled in the online service through iTunes I put in the credit card billing address because that's what all online vendors ask for. I was moving from T-Mobile over to AT&T. First it denied my request altogether and told me to go into an AT&T store for a credit check. I said "be damned!" and tried it again. Still, it was a no go so I hunted for numbers and called AT&T International (1-877-800-3701).
Nice chick helped me and we went through the online information again. When I gave the billing information she asked "Is that the same billing information T-Mobile is using?" I looked at my T-Mobile bill and said - "Well, yes, somewhat. I mean, they have it all in CAPS, abbreviate street as ST, use a 9-digit Zip Code, and don't show our suite number (I run a company, my iPhone doubles as a business phone). "Try changing it to exactly as it appears in the T-Mobile billing..."
I did so and the moment I pushed the "continue" button a "ding" rang out and my OSX Mail program announced a new message. AT&T sent me an email to my Mac.com account to say "Processing Activation - We are currently processing your order. Your order number is xxxxxx.
You will receive an additional e-mail when your order is complete that will provide further instructions to activate your iPhone."
Ok. Good sign. She then said it would take some time because of the thousands of new accounts and transfer for the transfer of the number to complete, maybe as long as 24 hours.
I stood in line in the downtown Apple store for over four hours with five of my employees (ok, we took turns) so I was disappointed in the amount of time it would take to activate. There was nothing to do but wait.
Please note guys: the phone will not work any features until it is activated by AT&T. No iPod, no syncing, no nothing. This was sure to be part of the Apple/AT&T agreement (probably required by AT&T) to ensure AT&T made money on the deal.
I go to bed wake up and still no activation. Every hour I checked and no activation. As the 17th hour approached I said "enuf..." and started dialing. I found a specific phone number to check your AT&T activation on number transfers. Here it is: 1-888-898-7685
I called, explained that I was a doctor (I am!) and needed the phone activated. Again I got a nice female who checked my account and said that it was noted as activated. "Did you try turning it off then on?" "Yes, repeatedly. "Let me do some checking..." and off she went. She was gone about a minute and asked me to try turning the iPhone off and on again and to wait at least a minute before turning it back on. She waited as I did this.
Low and behold the **** thing lit up like a Christmas tree, announced it was activated and while still on the line my mail program starting dinging with "You've been activated... Welcome to AT&T... Congratulations on own your new iPhone..."
So there you go. That's my experience. As of this moment all six of our iPhones (myself and my employees) are all turned on and working. The employees had different services from Verizon, Sprint and T-Mobile. The slowest activations were with T-Mobile.
Opinion: I think Apple has done a tremendous job. Once the waiting line began moving at the downtown store, Apple employees shined! These guys were amazing and like clockwork they took our credit cards, handed us our phones and ushered us right out the door. They had shifts of customers coming in the door and to various cash registers upstairs and down. While in line they kept us all entertained with clowns, musicians, and the general whackos who wanted the City streets. They brought us red wagons of bottled water and thanked us profusely for being so patient.
Activation was a glitch but understandable. Once you are activated you forget the headache because the iPhone is so amazing. We have so much free WiFi here in San Francisco that the internet portion of the iPhone is incredibly fast. Everything on the iPhone works as demonstrated by Steve and the YouTube stuff is mesmerizing and oftentimes funny.
So don't give up. Hang in there. I love my iPhone!
Tim...

AT&T has corrected the activation problems incurred by the initial onslaught of new iPhone buyers. Today activation is a pretty simple process.

This is what worked for me, Read!!!! Now I am activated

So like many of you I was stuck waiting for 24 hours. To make this short, do this. If you have been emailed and Activation ID call...877-800-3701. Ask them to cancel the current attempt to activate. Once you do, then connect and iTunes will prompt you to activate as if nothing ever happened. Once I did I was done in five minutes. My hunch is that "We", that are waiting for countless hours, we are stuck in some sort of loop. Break it and good luck.
Vlonjati

This is what worked for me:
I called 1-877-419-4500. I got a guy named Don.
I asked him to make sure the 'business' thing wasn't on my account. It wasn't.
We reset the phone. (Hold home button and sleep/wake button) nothing.
He said he was going to get a hold of someone in the 'technical activation dept'. He did.
They found a 'glitch' on my account. Seems the activation was placed on hold. they took that off.
turned off my phone, plugged it into usb cable, itunes got it, viola! activated.
call that number. talk directly to a human, no wait, no menus.

Any way to stop you activation?

Can you cancel you activation, to make long story short i need to cancel my activation so i can start over

Although I had a different problem in getting my phone activated, my problem was not resolved until I phoned the AT&T activation line at 1-877-800-3701. It turned out that my account was never properly coded, which created an error message thereby preventing the activation from going through. I never received an email stating there was a problem. The AT&T representative in the activation department stayed on the phone with me until my phone was activated. This took placed yesterday around 10:00 a.m. Central Time. It took about 15 minutes for my problem to be resolved. Had I waited for an email, I would still be waiting today. Once you get your phone activated, your frustrations will disappear and you will feel the wait was worth it. At least, I do. I love my iPhone. Try to call them now. Good luck!

ATTENTION PORTERS ! I fixed the issue, activated in 5 minutes!

Ok , so here goes :
17 Hours into this, I have been unable to port my Verizon Phone Number to the iPhone.
I called customer service, you know, the 877.800.3701 number.
Now, let me first say this - if you get hung up on, at&t is aware of this, it's a glitch apparently. I kept calling and got someone within 30 seconds of holding. He said there were 0 people in queue, and they keep getting dropped calls.
Anyways, the solution. If you are porting, CANCEL it over the phone. AT&T will reverse, and you will get an email immediately cancelling the activation.
Reactivate, but do a NEW line of service, do NOT port. At&t states that you can port after the madness dies down. I ran through the ropes, my phone is now activated with a different number, for now. I have my old number forwarded, so calls will route to the iPhone.
Also, I am already receiving calls on the iPhone, it took about 7 minutes total...
GOOD LUCK!

After a frustrating day, I found this thread and ultimately got my iPhone activated. The problem was that I was trying to port my old number. After being bounced between ATT and Apple for a while, I got someone at ATT to cancel my initial activation/cancel the porting of my old number. She said "you're lucking, your porting hasn't gone very far so I can still cancel it," So, she cancelled the porting, I waited 5 minutes, then plugged the iPhone in again. I got the initial activation screen, did NOT select "tranfer existing phone number," and set up a new number. The phone was activated in about 2 minutes.
So, my advice is that if you're trying to port an existing number, call AT&T and cancel that immediately.

Activations Quickly 1-877-800-3701

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