Active Directory integration with Service Desk and Busines Partners

We have populated the business partners in Service Desk with data from Windows Active Directory, but this was a one-time import.
At the moment if there are any changes to Active Directory then the business partner records need to be updated manually.
Does anybody know if anyway to integrate Active Directory with the business partner records in Service Desk?
Thanks
Simon

This was also our problem.
We have multiple user sources (an LDAP, ADS, different SAP systems). I'm not aware of any automated way of doing that.
If you want to use issue management/service desk all the users need to also be created as SU01-users to be able to use the workcenters. The SU01-Users have also to be assigned to the appropriate business partner. There is no automation for this.
For us this drawback was so big that we stopped using the service desk.
Markus

Similar Messages

Tutorial: Azure Active Directory integration with Igloo Software

Click reply and tell us what you think:
Tutorial: Azure Active Directory integration with Igloo Software
Markus Vilcinskas, Knowledge Engineer, Microsoft Corporation

Hello
Can you be little clear, what you have tested with Airwatch MDM cloud?.. which scenarios?..
1) Device Enrollment ?
2) Access to Airwatch console?
3) Access to Airwatch self service portal?
By following the steps We do not get it working at all. by the way some of the steps in this tutorial are unclear and outdated;
I finally personally figured out how things should look like, and make it work but only with Device Enrollment scenarios from the mobile devices itself. not from the pc and browsers or from the Access panel.

Active directory Integration with OBIEE

Hi all,
Can any one send me a link for active directory integration with OBIEE.
I have imported the users succesfully and I was able to login to analytics as an AD user.
But SSO is not possible. Kindly help me over this.
Thanks,
Haree.

Thanks for reply veeravalli.
Me too followed the same link and successfully imported all the users from AD into OBIEE and login in is also possible.
But my requirement is to have Single Sign On ie.., users may log on to their Windows PCs and access Oracle BI EE via a standard web browser with no further authentication required on their part.
Thanks,
Haree

Can Microsoft active directory integrated with Oracle Applications

Hi,
Can anyone provide me any document on Microsoft Active Directory Integration with Oracle Applications(12.0.6)
Manish

Hi,
It is possible, please refer to the following documents for details.
Note: 376811.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Internet Directory and Oracle Single Sign-On
Note: 415007.1 - Oracle Application Server with Oracle E-Business Suite Release 12 FAQ
Regards,
Hussein

Process flow - Active Directory integration with Enterprise Portal

Hi
I have seen number of documents/forum discussions on integrating Microsoft Active Directory (LDAP) with Enterprise Portal, but unable to find out the process flow for achieving the same.
I have installed Enterprise Portal 6 (SP13) running on Web AS 640 (J2EE Standalone). The UME is currently configured to use Java database. (i.e datasourceconfiguration_database_only.xml)
I intend to proceed as below for integrating with Active Directory and integrate with Windows authentication:
1) Configure UME to use an LDAP Server as Data Source using Config Tool
http://help.sap.com/saphelp_erp2004/helpdata/en/cc/cdd93f130f9115e10000000a155106/frameset.htm
2) Configure Enterprise Portal UME i.e http://<host name>:50000/irj - System Administration - System Configuration - UM Configuration
<b>Should I configure Data Sources & LDAP Server here as I have already configured these using J2EE Config tool (point no.1).</b>
3) Integrate Windows authentication with EP using IISProxy module.
I hope the above will enable me to logon to Portal without supplying username and password once you are logged on to the PC using your Windows user name and password.
Also, any schema updates required to Activie Directory i.e What additional data is stored in A.D.
I would appreciate your guidance on this.
Thanks in advance,
Chandu

Hi Chandau,
you wanted that some users are not taken into account by the User Management Engine (UME).
This behavior can be established by specifying the
ume.ldap.negative_user_filter property for the LDAP data sources in the data source configuration file. Using this property one can define that all users and accounts that
match the defined conditions are filtered out by the UME API.
A detailed documentation can be found in the SAP Online Help:
http://help.sap.com/saphelp_nw04/helpdata/en/9a/f43541b9cc4c0de10000000a1550b0/
content.htm
In the following example of a data source configuration file for Microsoft Active Directory
Server the attribute userPrincipalName is used as Logon ID of a portal user id (j_user).
Here the user accounts that have one of the following Logon IDs (index_service,
notificator_service and cmadmin_service ) are filtered out.
<dataSources>
</dataSource>
<dataSource id="CORP_LDAP">
<privateSection>
<ume.ldap.negative_user_filter>
userPrincipalName=[index_service,notificator_service,cmadmin_service]
</ume.ldap.negative_user_filter>
</privateSection>
</dataSource>
</dataSources>

Active Directory integration with Solman 71. ITSM and Business Partners

Good morning.
We have 30 000 users on the Active Directory. All these users must be able to log a call via Solman 7.1. Is there a way to avoid creating the 30 000 users on the Solman system by integrating Solman & AD & automatically assigning the BP to the user(s)? What alternatives are there?
Kind regards,
Mojo

Hi Mojo,
You can setup the CuA (Central User Administration) to synchronized all your LDAP database to the cua. Then you solman will have to be declare on each ...
Notes = CuA is a old technology which works fine ... but SAP does not really support it. New product is called "IDM". It does request to your need I think..

Active Directory integration with call manager

Hi,
I am facing issues while Integrating the CCM to my Active Directory using AD Plug-in.
SITE SETUP:
1. Windows 2003 Parent Domain Controller located remotely with GC.
2. Windows 2003 Child Domain for the Parent DC located Locally with GC.
3. Cisco CallManager 4.1.3 sr3b
My Requirement is to integrate CCM with my Windows 2003 AD.
My Questions are:
1. Do I need to Provide the Parent Domain name or the Child Domain name while performing the AD Plug-in Setup?
2. Does my Call Manager need to have the Forest access of the Active Directory (i.e., Does it perform some modifications in the Parent Domain)?
3. Does the user account (which is used for Directory Integration) need to have direct members of Schema Admins or thru some other domain admin groups (i.e., Admin user -> Child Domain Admins Groups -> Parent Domain and Schema Admin Groups)?
Can anyone can help me on this?
Thanks,
V.Kumar

1. Do I need to Provide the Parent Domain name or the Child Domain name while performing the AD Plug-in Setup?
Use the root domain, in this case the Parent domain.
Cisco does not recommend having a Cisco Unified CallManager cluster service users in different domains because response times while user data is being retrieved might be less than optimal if domain controllers for all included domains are not local.
2. Does my Call Manager need to have the Forest access of the Active Directory (i.e., Does it perform some modifications in the Parent Domain)?
Yes, actually all domains in the forest share the same Schema, which will be modified after running the AD plugin.
3. Does the user account (which is used for Directory Integration) need to have direct members of Schema Admins or thru some other domain admin groups (i.e., Admin user -> Child Domain Admins Groups -> Parent Domain and Schema Admin Groups)?
Account should be a member of the Schema Admins group in Active Directory, try the one in parent domain.
Correct permissions for CCMAdministration and similar example for your setup:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1043057
HTH

Ms-Active Directory integration with SAP 4.7 SR2 through LDAP Connector

Dear Gurus,
Let me clarify the scenario:
At our end, we are planning for SSO, we are integrating Microsoft ADS with SAP 4.7 IDES
Following are the system details:
SAP: IDES 4.7, on Windows 2000 Advance Server, Oracle 8.1.7.,Kernel-620
MS-Active Directory: Windows 2003 Enterprise Edition, with Service Pack-1
With the above mentioned landscape we have integrated
LDAP-Connector on MS-Active Directory, on MS-Active Directory OS
side we have tested the command (ldap_rfc a LDAP_ADS g
ides.ho.com x sapgw00) then we are testing it through an
RFC in SAP 4.7(IDES), with result success.
Everything is fine Im able to Log ON thru the User but when I try to search objects in LDAP(ie. ADS) thru "FIND", but getting Error message "operation Failed".
Referred note 511141 for the error.
Can't find anything more.
Required help...
Regards,
SHAH

Dear Juergen,
As of we have applied the SP-level till 40.
Through LDAP tcode we are able to Logon to the Directory server, and we
are also able to search, through FIND,
the system displays all entries below the specified base entry.
After that we are trying to Synchronize it, using report RSLDAPSYNC_USER through SE38, but its showing following errors:
Connection created to Server LDAP_ADS (successfully with Green)
Operation Failed (Error with Red)
Error message: LDAPRC001
LDAP_SEARCH failed (Error with Red)
Error message: LDAPACCESS101
The System could not create directory objects pool (Error with Red)
Error message: LDAPSYNC005
Connection to LDAP_ADS server terminated
As for first Error: Error message: LDAPRC001, we referred Note 511141,
Response: "This error msg does not mean that the SAP System sent incorrect data".
For Error message: LDAPACCESS101 and Error message: LDAPSYNC005, we refferred 696021 and 695026
Response: to apply the correction change, as our SP level is above the requirement, we have
level-40.
Unable to get further, any solution/suggestion.
Bye for now.
Regards,
Shaibaz

Active Directory integration problem, Bind AC and OD

Hi.
I'm trying to set an Open Directory as "connect to a Directory System" because I have a windows 2000 server with Active Directory. But i have a problem when i click on "open directory Access", Access Directory appear and I select Active Directory.
xxx.yyy is the server with active directory, with its admin and its password. but i cant Bind it and an error always appear.
can you help me?
what's "active directory domain"?is it xxx.yyy?
and what's "computer ID"?
Are there others parameters to set for example in DNS or other?
help help help

What are you trying to achieve by doing this?
Got to http://www.afp548.com/ and serach for AD-OD integration.
http://www.afp548.com/article.php?story=20051202151540574

Active Directory Integration with OBIEE 11.1.1.6.0

Hi all,
I have a wierd issue, might be due to my lack of understanding regarding LDAP, but here is the problem.
When I use the Principal for configuring AD Authenticator, I use something like
Principal:             CN=test test,OU=Groupe,DC=abc,DC=com
User Base DN:      OU=Groupe,DC=abc,DC=com
This fetches users successfully, I could see a user named "test" in the Users and Groups Screen.
I have multiple authenticators, and CONTROL FLAG for all is set to SUFFICIENT.
Refreshed the GUIDs too.
But when I try to login using the username test    it throws out error saying
Error Message From BI Security Service: SecurityService::authenticateUserWithLanguage [OBI-SEC-00015] Unable to find user in identity store
[2013-12-10T06:35:54.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 19498f464dc721aa:7ff6bd7a:142dc1e4b45:-8000-0000000000000660] [tid: ec4] [nQSError: 43126] Authentication failed: invalid user/password.
NOTE: The install is an OBIEE Simple Install. Does it have a limitation on the No. of Authenticators? (just a wild guess)
Could any one help in resolving this login issue?
Regards,
Kiran P

Hi,
Verify that your Oracle EBS OLTP DbAuth Connection Pool executes on connect Physical SQL :
call /* valueof(NQ_SESSION.ACF) */ APP_SESSION.validate_icx_session('valueof(NQ_SESSION.ICX_SESSION_COOKIE)')
Best,
Ark

Help with Active Directory Integration and kerberos

Hello,
Im encountering a bug preventing me to use Active Directory integration with kerberos :
Our domain name is CORP.DOMAIN.COM.
When we request the GC in this domain :
bash-3.00# nslookup -query=any gc.tcp.corp.domain.com
Server: 1.2.1.6
Address: 1.2.1.6#53
** server can't find gc.tcp.corp.domain.com: NXDOMAIN
there is no answer.
But when we request without corp, we find the servers :
bash-3.00# nslookup -query=any gc.tcp.domain.com | grep sis
gc.tcp.domain.com service = 0 100 3268 serveur02.corp.domain.com.
gc.tcp.domain.com service = 0 100 3268 serveur01.corp.domain.com.
bash-3.00#
Is-it possible to add the possibility to enter the domain name where reside the gc.tcp ?
Thank you.

Hello
the domain.com domain exist, but it's not our domain.
so, when I put domain.com, it search with no result (nothing appends).
our kdc.conf :
[kdcdefaults]
kdc_ports = 88,750
[realms]
CORP.DOMAIN.COM = {
profile = /etc/krb5/krb5.conf
database_name = /var/krb5/principal
admin_keytab = /etc/krb5/kadm5.keytab
acl_file = /etc/krb5/kadm5.acl
kadmind_port = 749
max_life = 8h 0m 0s
max_renewable_life = 7d 0h 0m 0s
default_principal_flags = +preauth
krb.conf
[libdefaults]
default_realm = CORP.DOMAIN.COM
default_checksum = rsa-md5
[realms]
CORP.DOMAIN.COM = {
kdc = dc01.corp.domain.com
kdc = dc02.corp.domain.com
[domain_realm]
.corp.domain.com = CORP.DOMAIN.COM
corp.domain.com = CORP.DOMAIN.COM
in every domain, I think the GC are in corp.domain.com. but in my company, it's in domain.com...
Thank you,

Active Directory integration: Invalid Token Error in Verification Service

I'm having problems with Active Directory integration. I'm able to browse users in the task routing slip in JDeveloper. But I'm unable to login to the worklist application.
Getting an "Invalid Token Error in Verification Service" error. Any pointers?
<2007-06-12 21:40:36,843> <ERROR> <default.collaxa.cube.services> <PCException::<init>> Identity Service Configuration error.
<2007-06-12 21:40:36,843> <ERROR> <default.collaxa.cube.services> <PCException::<init>> Identity Service Configuration file has error.
<2007-06-12 21:40:36,859> <ERROR> <default.collaxa.cube.services> <PCRuntimeException::<init>> Identity Service Configuration error.
<2007-06-12 21:40:36,859> <ERROR> <default.collaxa.cube.services> <PCRuntimeException::<init>> Identity Service Configuration file has error.
<2007-06-12 21:40:36,859> <ERROR> <default.collaxa.cube.services> <::> WorkflowService:: VerificationService.destroyContext: invalid token: c9pHcmBFtc4q7/EY3xGAv/6hhfa6Hf5tllCb8ZYKtdSA/8/y0exRcwpjy0vWiWGgBPzuIh5Ur+l+ZHDNe0PKb9KiFScsKAG3JK1y+nIJtC827Rljhn8E+/BoF+ZIN6GFYn/iyo/6Mrlmz02Pg4QtetftO7eHJ01rEV5MmZFTXsg8iV6LQPnkAPjqmmsq+5bVYGGfSFpHX7FXk/0FrSabClKy6DKiwt/1Kp2Ldbj2RY8=
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> ORABPEL-30503
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Invalid Token Error in Verification Service.
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Invalid Token Error in Verification Service. Received invalid token c9pHcmBFtc4q7/EY3xGAv/6hhfa6Hf5tllCb8ZYKtdSA/8/y0exRcwpjy0vWiWGgBPzuIh5Ur+l+ZHDNe0PKb9KiFScsKAG3JK1y+nIJtC827Rljhn8E+/BoF+ZIN6GFYn/iyo/6Mrlmz02Pg4QtetftO7eHJ01rEV5MmZFTXsg8iV6LQPnkAPjqmmsq+5bVYGGfSFpHX7FXk/0FrSabClKy6DKiwt/1Kp2Ldbj2RY8= in destroyContext
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Check the underlying exception and correct the error. Contact oracle support if error is not fixable.
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at oracle.bpel.services.workflow.verification.impl.VerificationService.destroyContext(VerificationService.java:667)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at oracle.bpel.services.workflow.query.impl.TaskQueryService.destroyWorkflowContext(TaskQueryService.java:161)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at worklistapp.servlets.Logout.handleRequest(Logout.java:66)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at worklistapp.servlets.BaseServlet.doGet(BaseServlet.java:142)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at java.security.AccessController.doPrivileged(Native Method)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:410)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>      at java.lang.Thread.run(Thread.java:595)
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Caused by: BPEL-10555
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::>
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Identity Service Configuration error.
<2007-06-12 21:40:36,890> <ERROR> <default.collaxa.cube.services> <::> Identity Service Configuration file has error.

Hi Adina,
thank you for your answer (questions)!
We use 10.1.3.1 SOA Suite and the default jazn.com Security Provider and what we set at java.naming.security.principal property is oc4jadmin.
It is interesting, we deployed again out EAR and now it works again! There is not Invalid Token Error exception, but we didn't change almost anything...
Can we debug it somehow?
Where does this bug come from?
Thanks!
ric

AADSync and Azure Active Directory Device Registration Service

Now I try to implement Azure Active Directory Device Registration Service with AADSync.
According to step-by-step guide, it has to execute "Enable-MSOnlineObjectManagement" cmdlet.
Step-by-Step Guide for On-premises Conditional Access using Azure Active Directory Device Registration Service
https://msdn.microsoft.com/en-us/library/azure/dn788908.aspx
Unfortunately, AADsync doestn't have "Enable-MSOnlineObjectManagement", and can't find similar cmdlet.
I'm looking for cmdlet for device object synchronization.
Does anyone know alternate cmdlet?

Hi,
Thanks for your post.
You need to use the command import-module DirSync in PowerShell, then running the command "get-command -m Microsoft.Online.Conexistence.PS.config", you will find the cmdlet "Enable-MSOnlineObjectManagement"
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

OID and MS Active directory integration in 9ias

How to integrate OID with MS Active directory ?
We have 9ias and Portal . How to use the username/password in MS AD for Portal authentication ? As far as I know 9ias is using OID , so the question comes down to how to replicate MS AD information to OID ?

Hi, I have the same question.
Thanks,
Malin

Integration SAP Sol Man Service Desk and HP OV Service Desk

Hi!
We have installed SAP SM 4.0 and we also use HP OV Service Desk 4.5.And now we want to integrate both this solution.
As I understand, the interaction is realised wia web interface
In pdf file "Incident Exchange Service between HP OpenView Service Desk 4.5 and SAP Solution Manager 4.0 Service Desk" I have read what needed interface (or service) is integrated to the HP OV SD. But our administrator of HP OpenView Service
Desk sad that where no this srvice.
Are anybody know how to integrate SAP Sol Man Service Desk and HP OV Service Desk?

Hello - the document is located at http://service.sap.com/solutionmanager - media library - technical papers - Service Desk WebServices API.
However, HP is CERTIFIED by SAP to connect to this SOAP interface - the only vendor so far (Remedy and Peregrine are in process.) HP has tested this interface at SAP and recieved certification several months ago.
I would have your HP person escalate this issue higher in HP.

Active Directory integration with Service Desk and Busines Partners

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