Active Protection 'abnormal sensor status'

Hi, I'd really appreciate some help. I have just replaced my x61t hard disk (due to hd failure) with a WD Scorpio Black 320 gb.
I installed Active Protection, and it worked OK for hours, but then suddenly it said that it was disabled because the 'system detected abnormal sensor status'. This has happened twice, and each time the laptop was sitting unattended on a table and wasn't moved at all!
The notification recommended doing an AP test using PC Doctor for DOS, but this can only be run from a floppy drive, which I don't have right now. PC Doctor for Windows does not have an AP test function.
I'm worried that this might be connected with the previous disk failure, though I did not get an AP error message then.
Only one other person I can find has reported this error, but with no response from anyone.
Can someone please help me? Is it possible the AP software conflicts with anti-shock protection already built in to the Scorpio? I don't want another disk crash!!!
Many thanks,
David (moderator note: email address removed- for user privacy)
Message Edited by Agotthelf on 03-06-2009 12:17 PM

I see thsi was posted some 9 months ago or something but almost exactly the same thing has just happned to me...
Like you I cant run the PC Doctor DOS ( I mean WTF lenovo why not a bootable CD of this?) so I am just carrying on until i find a cure but the web site is silent on the issue...
I am backing up religiously now ..but did anyone find an anser to this?
Lenovo X200 Tablet / 350Gb HDD / 4GB RAM / Windows 7

Similar Messages

Active Protection System Sensor Location

Hello all,
I am looking to upgrade the hard drive in my T61p, however my only reservation is the active protection system. I would like to keep this feature, and was unsure if the sensor for this was on the Lenovo hard drive itself or if it was elsewhere on the system. I would like to install a Western Digital hard drive and retain the active protection system. Does anyone know if this is a problem?
Thanks in advance.
Solved!
Go to Solution.

the sensor is on the motherboard. and some hdd have an additional sensors on them too.
I have a WD 500 gig in one of mine T61 that i replaced last week, so it works okay.
Any SATA hdd with 9.5 mm thickness and 2.5 inch factor is okay for your laptop.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Active Protection System error

"Active protection is not functioning as system detected the abnormal sensor status. To diagnose the sensor device, run PC DOCTOR DOS - HDD Active Protection Test and if it still shows, contact Help and Service for repair"
My X61 sometimes once in 3 days my active protection will stop functioning and appear error as above. Im running Windows XP SP2 on it.
I done the PC Doctor test on the drive and below is the result:
==================
PC-Doctor Test Result Log
==================
Hard Drive: ST9120822AS
Hard Drive: SMART Status Test...Passed
Hard Drive: SMART Short Self Test...Passed
Hard Drive: SMART Extended Self Test...Passed
Hard Drive: Random Seek Test...Passed
Hard Drive: Funnel Seek Test...Passed
Hard Drive: Surface Scan Test...Passed
Need advice and how to solve this. Thank you

Today I got this APS warning too. I uptated APS to latest version 1.63 yesterday.... When using version 1.62 I didn't notice any warnings or errors from APS.
* I have T61 with WD hard drive.
Message Edited by kuba on 08-06-2009 09:28 PM

ThinkPad X60 Replacement Hard Drive - Will free fall sensor work with Active Protection System?

I plan to replace the OEM hard drive on my ThinkPad X60 with a Western Digital Scorpio Black drive. I found a board posting on Scott Mueller's Upgrading and Repairing Forum site that seems to indicate that APS will work with this drive. Here is my question: Is there any point in purchasing the drive with the free fall sensor option? (This is more expensive than the drive without the sensor.) Will this provide any additional protection above and beyond the Active Protection System. Will the internal free fall sensor in the drive be compatible with APS? In other words, should I buy a Scorpio Black with or without the free fall sensor?
Thanks!

Welcome to the forum!
If I were buying a replacement drive, I'd get one without a sensor, but that's me.
Having seen way too many laptops that have gone through a real "free fall" I'll say that a damaged hard drive in such an event is usually the least of one's problems...
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Thinkpad L430 Error Msg: 2000 thinkvantage active protection sensor diagnostics failed

One morning after I shutdown my laptop to leave for work and start it up again on the train. It gave me the: 2000 thinkvantage active protection sensor diagnostics failed. Everything is working fine. Is there a fix for this?
Edit: I realised this is in the wrong section. Can someone help me move this please? Thank you.

No, it happened for the rest of the day, even when I turned on the computer at work on my desk.
I restarted the laptop numerous times and it still gave me that message with the couple of loud beeps.
I believe it is fixed now, though I believe there is 75% chance I have found the reason. I just tried restarting it twice and I wasn't getting the message anymore.
I recall that the previous night, my laptop attempted to update my MS Office 365 but for some reason that update failed. I turned my laptop off and it wasn't when I was on the train the next day that I got the 2000 error message. I used my laptop as usual, nothing but MS office programs. Later that night I did a system restore, but that didn't fix the program, however my office update succeeded. As I cannot think of any other factors, I believe this could have been the reason.

Ibm hard drive active protection sensor problem

i have a IBM thinkpad t41, i dun't know why it come out this message "ibm hard drive active protection sensor ", after that it come out ask me to type a password to log in. i never set password at notebook hard drive. pls help me~~urgent!! thanks!!

I think you're right, that does not read clearly. Furthermore, I believe it may contain an error or two.
If you're installing tp_smapi from AUR (as the page implies), the PKGBUILD should already install the module to the correct location, meaning the build instructions ('make install HDAPS=1'), are redundant.
I'd simply use 'makepkg' and 'pacman -U [...]', as usual.
To load the module correctly, I have:
/etc/rc.local:
modprobe tp_smapi
modprobe thinkpad_ec
insmod /lib/modules/$(uname -r)/extra/hdaps.ko
/etc/rc.conf:
MODULES=([...] !thinkpad_ec !tp_smapi !hdaps [...])
There is probably a cleaner way to do this, though the method described in the wiki results in several errors regarding "Unknown symbol" upon loading the module. Could anyone confirm or improve upon the above instructions, so that the tp_smapi section could be brought up-to-date?
Last edited by chpln (2009-12-11 00:41:34)

Thinkvantage active protection sensor diagnostics

I dropped my laptop. (ThinkPad T60p)
At Boot time I get the message: Thinkvantage active protection sensor diagnostics.
Then: hard drive not found.
When I replaced the HD with a new one and tried to re-install the OS from the CD I get the same message:
hard drive not found.
What is Thinkvantage active protection sensor diagnostics?
How do I fix the problem?
Thanks,
Eugene Verne
Moderator note; e-mail address removed to stop the spambots getting it

Hi Eugene-Verne,
While installing Windows from the CD, did you set SATA AHCI to Compatibility mode in the BIOS? If the answer is yes then the hard drive connectors on the laptop may have been damaged due to the fall.
Additionally, you can try running HDD diagnostic program from the BIOS to see whether it is even being detected by the BIOS.
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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ThinkVantage Active Protection for Windows XP, Vista, and 7 missing from driver matrix

Recently, while checking the Software link: http://support.lenovo.com/ca/en/documents/ht037696
I noticed:
Active Protection System
Like an airbag's sensor, it can detect sudden changes in motion and temporarily stop the hard drive to help protect your valuable data from some crashes that could occur due to everyday notebook accidents.
Windows 8 (32-bit), 7 (32-bit), Vista (32-bit), XP, 2000
12 Mar 2014
v1.79.0.3
Windows 8 (64-bit), 7 (64-bit), Vista (64-bit)
09 Mar 2014
v1.79.0.3
If you try to follow the links to the ThinkVantage Active Protection System, you are presented with a document labeled: ThinkVantage Active Protection System for Windows 8 (32-bit) - Laptop or a document labeled: ThinkVantage Active Protection System for Windows 8.1 (64-bit) – Notebook
No reference to Windows XP, VISTA or Windows 7 in the current version of the documents, yet the text file pointed to by the download links states that this driver still supports all the older ThinkPads and is applicable to Windows 7 and VISTA. The text file does say that Windows XP support has been withdrawn with this release, and that XP users should use the previous version. It does not, however, provide a link to any document or mechanism where an XP user can obtain the previous driver.
So, is the document correct, or is the text file correct?
Where is the current driver for VISTA and Windows 7?
When I went to the support sites to see the supporting documents there, I discovered that the ThinkVantage Active Protection entries were gone from the R61, R500 and T500 driver matrices. The only reference I could find to the ThinkVantage Active Protection System was in the above mentioned SOFTWARE link.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

Still no change to the driver matrices. ThinkVantage Active Protection is still missing. There has been a change in the web site, as follows:
Active Protection System
Like an airbag's sensor, it can detect sudden changes in motion and temporarily stop the hard drive to help protect your valuable data from some crashes that could occur due to everyday notebook accidents.
Windows 8.1 (32-bit)
27 Jan 2015
v1.80.3.0
Windows 8.1 (64-bit)
27 Jan 2015
v1.80.3.0
Windows 8 (32-bit)
27 Jan 2015
v1.80.3.0
Windows 8 (64-bit)
27 Jan 2015
v1.80.3.0
Windows 7 (32-bit)
27 Jan 2015
v1.80.3.0
Windows 7 (64-bit)
27 Jan 2015
v1.80.3.0
Windows Vista (32-bit)
27 Jan 2015
v1.80.3.0
Windows Vista (64-bit)
27 Jan 2015
v1.80.3.0
So now there are numerous separate entries, but none of them claim to support any 'legacy' machines. Most of the above entries point to the same driver (at present). The puzzling aspect to all this is that if you read the text documents that accompany most of the above driver packages, you will note that the text document claims that the driver supports quite a number of legacy machines. That information just never made it to the web page.
So do I manually update a driver because the text document says it is applicable to my legacy R500, or 'believe' the web page which states that only some current models are supported, but not the R500, T500 or R61.
Very inconsistant and highly unprofessional.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

ThinkVantage Active Protection System Dissapeared after Win 8.1 Upgrade

The ThinkVantage Active Protection System dissapeared from my ThinkPads after upgrading to Win 8.1.
I was going to reinstall it from the Lenovo ThinkVantage page but the Win 8 64bit version is not available for download.
Oddly enough, the 32bit version is available.
Is this a temporary situation? Will there be a Win 8.1 version?
Can someone from Lenovo explain what to expect?
E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64
Solved!
Go to Solution.

OK, Active Protection 64 bit for Win 8.1 is now available for download and working great!
I guess I panicked and was thinking that Lenovo would quit supporting this excellent tool (It has happened before)!
E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64

Win 7 Pro.. X60T TPM Driver, Active Protection NO GO!

BIOS has been updated to the latest release (1.15)
The TPM device is recognized in Windows, however there is no driver available for it.
The fingerprint software is installed and works fine; when going past the Power on password and HDD Password, however It seems not to work within windows. I can not find it "installed" under "ThinkVantage" or "Control Panel' either. The program is viewable in "add/remove" programs
Active Protection installs, reboot and nothing available!! It is present under "add/remove" programs but not under "ThinkVantage" or "Control Panel'
There are other issues, but the two above are the "most used" as well as the Screen Rotation.
All "on-screen" display options are working (volume, etc), however the rotation button and the screen "auto-rotation" is not. Got that going, auto-upate will not get MOST DRIVERS. Going to the driver matrix and installing what is available for "Win7" Helped in adding additional button/s functionality and getting the screen roation to work...now if I could get the other two!!!!
If anyone has any ideas, it would be greatly appreciated...
Currently own: X220T, X201, X200, T61 X2, X61T X3

Got the Active Protection working...I installed it three times...it is working now.
For the TPM...
I FORCED the install of this driver "Atmel TPM (Trusted Platform Module)". It can be found here: http://www-307.ibm.com/pc/support/site.wss/MIGR-58054.html
So far...so good (knocks on wood!)
EDT: I forgot to add! I tried to install the "ThinkVantage Client Security Solutions 8.21" for the TPM issue, it would error out during the install.
Currently own: X220T, X201, X200, T61 X2, X61T X3

ThinkVantage Active Protection System will not install

Hi,
Every time I try to install ThinkVantage Active Protection System, I get this error on the setup "This installation package is not supported by this processor type." My processor is an Intel T3400.
Thanks,
Daniel

Hello mate,
You need a ThinkPad to install Active Protection System, i don't think it will work with a Lenovo 3000.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Previous versions of drivers; Screensaver Install; Active Protection Icon

Hello,
I'm having a few issues and was wondering if someone could offer some assistance. I have a X200 which is running Vista 64-bit OS. I just completed a clean install of Vista-64.
Issue #1 (old *.scr file) - Is it posible to run my old Lenovo screensaver post-install? I saved it as a *.scr file to an external hard drive before deleting everything but the file will not work on my clean system by just copying it over into the appropriate folder. I get an error messasge when trying to preview it from within screensaver options. Does anyone have an excutable version of the "Think" screensaver (circa 2009/2010)?
Issue #2 (Previous versions of Lenovo drivers) - In the past it seemed to me that installing new drivers on my system has caused certain components to stop working correctly. For example, after an update to the audio last year, I lost sound to my external speaker and just had audio when plugging in headphones. Does anyone know where I could find previous versions of drivers on a reputable website? Specifically, does anyone have a copy of a previous version (circa 2009-2010) of the Conexant Audio driver/software for Vista (64-bit) for the X200?
Issue #3 ("ThinkVantage Active Protection") I installed this software and it is working normally. However, although I've selected, "Show active protection icon on the system tray" the icon is not displayed and I would like it to be displayed. Does anyone know what the problem may be? This happened to me before and I think I had to roll back the driver but I cannot do this right now since this is a new clean install.
Thank you very much for any help you may be able to provide.

hi.
if you prefer to manage device driver updates yourself, here is the complete driver matrix:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-70476
hth a bit.
cheers.
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Active Protection causes computer to lock up

Hi,
I have a problem with my X61 tablet. The Thinkvantage Active Protection System causes the computer to lock up every time it is moved. It freezes and a hard reset is required.
I am virtually certain that the active protection system is at least part of the problem. The lockups occur when the computer is moved, and you can see the icon in the task bar indicating that the active protection has kicked in on the frozen screen. I turned off the active protection system and it has not locked up since.
I've had the tablet for almost a year and although it has occasionally locked up, the problem has just in the past few days become severe: now it locks up whenever it is moved even a little bit -- a severe shock is not required to trigger it.
A google search gave me a couple forums where people proposed that the problem was due to the interaction of active protection and Intel Turbo Memory, but I disabled my intel turbo memory and the problem remained. There was also a proposed solution involving hybrid hard drive power saving mode, but I have that diabled, and in any case the problem occurs when the computer is plugged in.
Does anyone know what the problem is? Is there a fix? Obviously I would prefer to have the active protection system running.
Thank you.
Update!
Just got the lock-up even with the active protection disabled. So it appears I was mistaken -- possibly a hardware problem? Maybe I'll try reposting over in the x group instead of the thinkvantage group after some more tests.
Message Edited by crlamb on 02-09-2009 03:17 PM
Message Edited by crlamb on 02-09-2009 03:17 PM

Yes ther is a problem vith Active protection system. 1.62 ang got lot worse when i upgraded HDD to Seagate Momentus 5400.6 (500GB) = ST9500325AS... Fix is to unstall ActiveProtectionSXystem until is fixed.
(it was better with old drive Hitachi 160GB, but it not usabele with new one more locups per day, Notebook in not usable in a car any more, as wont iven completly boot until a freeze ....) Firs i tought i bought defective drive, but drive should be ok...
(removing turbo memory tid not fix the problem)...
it supports Unload capability, but there is som huge incompatibility with TV APS software.
When can we expect new release of APS ?

SE3510 FC with ALERT "Voltage sensor status"

Hi Experts,
I have one SE3510 FC with Single Raid Controler connected to Sun V440 via HBA (DAS), the system has been working well at production for two years but suddently, Yesterday, SE3510 FC had Audible beep out continueously and I saw only Power/fan LED at Front-panel turned to brinking amber (All rear-panel LEDs of Power Supply Units lit with steady Green ).First step that i tried to test is to run sccli> show event that returning one line as below:
"SES device on Sun Storage Array S/N#02E834 ALERT: CH2 ID2 Voltage sensor status is changed to critical (S9)".
At my knowlege about this message, i supposed that there is one of power supply units is working improperly due to DC output supply unit ??.Or it's required to upgrade firmware for SES device (Existing SES Rev: 1040; Raid Controler's revison : 3.27R) to meet up with any changes related to FRUs( battery module replaced also) before ?.
Pls help me to trouble-shoot this problem.
Thanks
Scott_land

show enclosure-status command in sccli will show you status of componets in 3510
look for records:
PS 0
PS 1
and Voltage:
info about sensor locations:
http://docs.sun.com/source/816-7300-20/ch08_troubleshoot.html
S9 - "sensor 9" belongs to "Lower I/O Module", so I'm not sure that the problem is with power supply ...
Probably it worth to try "replug" Power supplies and RAID Controller.
Alex

X131e 3371 Active Protection installation failing with thininstaller

I am having and issue with the ThinkVantage Active Protection System is not installing on a new x131e type 3371 and it is setup correctly in Update Retriever and Thininstaller is running and all of the other components install just fine. Is there a pre-request or another package that is supposed to be installed first? Nothing noticeable in the log either?
Thanks,
Jason

Hi,
Check permission on archive log directory as RC =8 means system is not able to access file.
Thanks
Sunny

Active Protection 'abnormal sensor status'

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