Active subscription but blocked account

To whom it may concern,
I received a notification from Skype a few days ago saying that my subscription for unlimited calls will expire tomorrow due to payment failures (although the payment service is working well). I have already contacted Customer Support twice (I've got the respective request numbers) but have not received any reply so far.
I've checked my account status a few hours ago and now the subscription is active once again but the account is still blocked and I cannot make a phone call to the designated country.
I have been using Skype subscription for unlimited calls over the past 10 years and this is really frustrating. I understand that Skype has now higher phone rates to the same country I used to call to. I hope that I am not expected to cancel my current subscription and sign up for a new one at an increased rate...
Any solution will be much appreciated.
Regards,
MW

GAM1962 wrote:
Every time I try to call a number, the request to purchase minutes or a subscription box appears and there is no connection allowed.
Hello,
Your Subscription covers calls to UK geographic landlines with the prefixes 01, 02 and 03. For calls to other UK landlines you require Skype credit.
If your calls to any of the above landline prefixes are failing please file here:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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