Active substitute maintained for a user is not getting workitems for approv

Hi,
Active substitute maintained for a user is not getting workitems for approval.Earlier he was getting
but now a days he is not getting.
Roles wise also , i checked, it is proper.
Please advise me on this.
Regards,
Niti

Hi Check Table HRUS_D2 for the user id and cross check it with the users pa record and IT 105.
Also check the email address maintained in su01. And further you can check with the org attrib forward??? is maintained.
I hope this helps.
Saj

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