Active Sync For Z30

Does anyone have a problem with Sync time using ActiveSync using Z30. I have been on the phone with Blackberry support and they are clueless and don't have a resolution. I spoke with Network Solutions and was informed this is a constant complaint. It took 14 Hours to sync 325 contacts this week.
If someone has a solution please share.
Thanks
Solved!
Go to Solution.

Some BlackBerry cloud services have been rumored.
There is currently direct BlackBerry10 integration to Box.com and DropBox.com. I prefer Box.com.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Knowledge Base Updates
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Similar Messages

Multiple SIM instances on same db - disable Active Sync for one?

Hello. I am trying to set up two instances of Identity Manager that are running on the same machine and are connected to the same database.
I want one to be doing the Active Sync provisioning and the other to not.
Is there a way to disable Active Sync resources from starting up on one instance but not the other? I know I can manually start them, but I'd like the Active Sync resources to automatically start up for one of the servers.
I am using -Dwaveset.hostname and setting it to a different value for each instance.
Thanks.

957354 wrote:
Hi Laxman,
If its a testing purpose its ok to have a one oracle_home and single listener for multiple DB. One problem when applying oracle patches for one of the instances running in a multiple DB running then you need to bring all the DB running in that host since the oracle_home is sharing between all db instances.
Thanks
Sunil Rajesh K.C.Starting with 11g, patchset updates are full installs and done into a new home. This makes it possible to migrate one instance at a time. However, your point would be a consideration for one-off patches like CPUs.
However, please note ... OP --- PLEASE NOTE even with multiple oracle homes, you still only need a single listener.

Can IdM use TimeStamp files in its Active Sync for Database table ?

I have an IdM 7.1 implementation that I inherited
and have a Database Table resource adapter with Active Sync.
Here's a few ways to set up Active Sync, but I want to explore the latter.
-Static Search Predicate (clause)
You can use a flag (column) in your data table. Does not require any mapping, and presumably whatever process you're kicking off would turn off the flag, so the record is not picked up subsequently.
-Last Fetched Predicate (documented in the Resource Reference, under Database Table),
Normally, you'd be doing a comparison based on timestamps, and the mapping between a timestamp-User Extended Attribute AND timestamp-Database Column
In this implementation, I do not see a User Extended Attribute (UXA) but I do see a 0 byte timestamp file on the server. Did not see anything like this discussed in the docs, but my hypothesis is that this is being used, or has been configured somehow. I wonder if I am right ?
Let's call it 'MyTS'
I see MyTS both in ActiveSync logs, as well as in the 'XML Data' object, resource_SYNC, that A/S creates. Maybe this is a hidden feature, or mostly undocumented, or from an earlier version. Anyone care to offer a suggestion or explanation ? Your thoughts would be welcome.
thanks

'MyTS' would be a resource attribute. Have a look in the schema map for your resource.
It doesn't need to be, and would not normally be, a user extended attribute.

Active Sync for 800w has stopped working OTA

To anyone that can assist, my Active synch connection to my exchange server has stopped working OTA. It works fine over an USB connection and Wi-Fi, but when it's relying on the cell network it just constantly tries to connect. I am with Sprint, and use Vista. The active synch on the desktop works just fine. I even went back to my Baseline backup and it doesn't work. Thanks in advance.
Post relates to: Treo 800w (Sprint)

Are you able to otherwise access the internet from your phone? Also, does ActiveSync give any error messages? And, of course, have you tried at least a soft reset if not a hard reset?
Post relates to: Treo 800w (Sprint)

Active sync for draft emails not working from iPhone to outlook 2010, but works from outlook to iPhone. Thanks

Users not able to save draft emails from iPhone to outlook. We are using Exchagne 2007. Does anyone know if this feature will work if you are running Exchange 2010?
Thanks!

Is this a developer question? If not, you might post in the iphone forum.

Exchange active sync cannot connect to server after migration mailbox user from exchange 2007 to exchange 2013 coexistence

Hello, everyone, my name is rafl
I have a problem with exchange 2013 active sync.
I have installed exchange 2013 coexistence with legacy exchange 2007, I have to migrate user mailboxes: [email protected] from exchange 2007 to exchange 2013.
but any problem with active sync connection on the mobile device after moving mailbox user. I reconfigure the exchange ActiveSync external connection domain (latest.domain.com) on mobile device replacing legacy exchange ActiveSync external connection domain
(legacy.domain.com)
the process of moving mailboxes successfully without error.
Access OWA for exchange 2007 and exchange 2013 is running normally
access mail from Outlook running normally
Certificate request has been installed and has no problem with it
The OWA virtual directory is configured for internal and external connections and different from the legacy exchange
The autodiscover virtual directory is configured for internal and external connections and different from the legacy exchange
ActiveSync virtual directory is configured for internal and external connections and different from the legacy exchange
user mailboxes are still on exchange 2007 is not problematic.
only problem with Exchange Active Sync on mobile devices, where I set up an email with android, iphone, windows phone. the error message: cannot connect to the server.
but, if I create a new user and create user mailboxes directly in exchange server 2013, ActiveSync can run without error on mobile device, access through OWA, MsOutlook, Outlook Anywhere also run normally.
only the results of user migration from exchange 2007 to exchange 2013 which is troubled with exchange ActiveSync connection.
any ideas for this problem, and what should I check on the exchange server ..?

i have run the activesync test connectivity and get some error :
Testing TCP port 443 on host domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 3091 ms.
Testing TCP port 443 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21072 ms.
Testing TCP port 80 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21049 ms.
I have allowed access to port 443 (https) and 80 (http) on the firewall and re-run testconnectivity, but still with the same results. if I enable active sync for users who created directly in Exch 2013 there is no problem with the ActiveSync, just a problem
for users who moved from Exch 2007 to Exch 2013. @Android, iPhone, and Blackberry the error message "cannot connect to the server"

Sun IdM - Remedy - Active Sync

Hi,
I'm trying to run Active Sync for Remedy system via RemedyResourceAdapter.
The issue that I'm facing is when I run the active sync, it establishes the connection with the Remedy database but doesn't bring me the necessary attributes that I have specified in "Account attribute section"
Polling condition+
Update Search Filter :<empty>
Last Fetched Conjunction:<empty>
Last Fetched Filter: 'Change ID+' > "CHG000000244575"
Accounts Attribute Section :+
Identity Attribute : summary,description
Resource Attribute : Summary,Description
I'm trying to pull all the ticket above CHG000000244575 with Summary & Description attribute.
Below is the trace of Active Sync.
2010-08-18T22:04:07.702-0500: Transformed row [35] = {summary=null, description=null}
2010-08-18T22:04:07.717-0500: Submitting IAPIProcess event for row [35]
2010-08-18T22:04:07.733-0500: IAPIProcess.submit(): entry. command=create
2010-08-18T22:04:07.733-0500: IAPIProcess.submit(): _options={
process=WF_ActiveSync_Test
2010-08-18T22:04:07.733-0500: View before form expansion:
2010-08-18T22:04:07.749-0500: <?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE Object PUBLIC 'waveset.dtd' 'waveset.dtd'>
<Object id='ProcessViewer'>
<Form>
</Form>
<Attribute name='IAPI'>
<Object>
<Attribute name='cancel' value='false'/>
</Object>
</Attribute>
<Attribute name='activeSync'>
<Object>
<Attribute name='description'/>
<Attribute name='summary'/>
</Object>
</Attribute>
<Attribute name='display'>
<Object/>
</Attribute>
<Attribute name='feedOp' value='create'/>
<Attribute name='global'>
<Object>
<Attribute name='description'/>
<Attribute name='summary'/>
</Object>
</Attribute>
<Attribute name='source' value='Resource_Remedy'/>
<Attribute name='task'>
<Object>
<Attribute name='process' value='WF_ActiveSync_Test'/>
</Object>
</Attribute>
</Object>
Any idea/help is greatly appreciated.

True...
but the problem turned out to be that i needed to make an addition to server.properties to allow the JVM permission to write in the particular directory.
We had been developing using tomcat, which didn't seem to care quite as much as to where files were being written to.
:-)

Exchange Active Sync "user-agent" version..?

Hi ..
Looking into the IIS log files on the Exchange server I found that some of the new iPhone 4s have a different software/sync/ios (?) version.
Apple-iPhone3C1/901.405
Apple-iPhone4C1/901.405
Apple-iPhone4C1/901.406
Im very CURIOUS what 406 is ? ( I have it on 5 devices in US)
Does anyone know ??
I found this info on one site, but havent found any info about the 406..
# Hash table of IOS versions
$IOSVersions = @{
"508.11" = "2.2.1";
"701.341" = "3.0";
"701.400" = "3.0.1";
"702.367" = "3.2";
"702.405" = "3.2.1";
"702.500" = "3.2.2";
"703.144" = "3.1";
"704.11" = "3.1.2";
"705.18" = "3.1.3";
"801.293" = "4.0";
"801.306" = "4.0.1";
"801.400" = "4.0.2";
"802.117" = "4.1";
"802.118" = "4.1";
"803.148" = "4.2.1";
"803.14800001" = "4.2.1";
"805.128" = "4.2.5";
"805.200" = "4.2.6";
"805.303" = "4.2.7";
"805.401" = "4.2.8";
"805.501" = "4.2.9";
"805.600" = "4.2.10";
"806.190" = "4.3";
"806.191" = "4.3";
"807.4" = "4.3.1";
"808.7" = "4.3.2";
"808.8" = "4.3.2";
"810.2" = "4.3.3";
"810.3" = "4.3.3";
"811.2" = "4.3.4";
"812.1" = "4.3.5";
"901.334" = "5.0";
"901.405" = "5.0.1"

i have run the activesync test connectivity and get some error :
Testing TCP port 443 on host domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 3091 ms.
Testing TCP port 443 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21072 ms.
Testing TCP port 80 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21049 ms.
I have allowed access to port 443 (https) and 80 (http) on the firewall and re-run testconnectivity, but still with the same results. if I enable active sync for users who created directly in Exch 2013 there is no problem with the ActiveSync, just a problem
for users who moved from Exch 2007 to Exch 2013. @Android, iPhone, and Blackberry the error message "cannot connect to the server"

Exchange Active Sync Attachment file size limit?

We are using a UAG 2010 SP1 to provide Exchange Active Sync for both Exchange 2010 and Exchange 2003.
It seems that especially with our IPADs some users are having problems downloading fairly large file attachments. I'd say in the neighborhood 15-20 MB. My question what is the maximum file size download limitation for Exchange Active Sync on Exchange
2003? And Exchange 2010?

See this for 2010:
http://social.technet.microsoft.com/Forums/en-AU/exchange2010/thread/c6ddc56e-da96-4ea2-98c5-4ff9223dac5b
2003? Hmm not sure where that is stored. Dont forget you can set attachment sizes on the activesync policies as well.

Active Sync strange problem in E6

I am using Active Sync for Gmail on my E6, Belle.
Background
I don't have any multimedia, or apps installed in C drive. It's clean and has only system files.
Problem
My C drive memory was 180 MB in morning. It came down to 120 by 2 pm. By late evening, I have around 50 MB left in my phone memory. I have an "always on" data plan. Is it possible that Active Sync has been storing data on my C drive continously? If yes, then should I delete some mails? I don't want to delete mails since of course, I need them. If I delete on my mobile, my actual Gmail inbox mails will also get deleted.
I want to know what has been consuming memory space on C drive. I used to use WhatsApp, now that has been unistalled.
Is it possible that Active Sync is the culprit?
PS: On another post I mentioned about this problem, but after a hard reset I got memory back from 10 MB to 180 MB finally. But again, the memory space is going down hour by hour. E6 was supposed to be error-free, as per Nokia marketing. I worry about less-aware and unsuspecting people out there who are using E6. They are in a soup. What is they face the same problem?

Hi friends,,
I have done with one scnario JDBC-RFC-file with BPM
now aftet that i refered this blog
File - RFC - File without a BPM - Possible from SP 19.
and then i have designed new one JDBC-Proxy-File withOUT BPM
now in this case to check this scenario when i update JDBC the CC channel is showing healthy and Process started... in CC monitoring...
But data is not picked from JDBC and either updated...
i have a doubt withOUT BPM JDBC Sender side will work r not..
I have tested for onley File-Proxy-file with out bpm...
give me suggestion where exactly the problem is ....

Enterprise Data Plan required for Exchange Active Sync?

From:
http://www.wireless.att.com/cell-phone-service/specials/iphone-info.jsp
"What is the Enterprise Data plan?
Customers interested in using iPhone to access corporate email, business applications or corporate intranet will activate with an Enterprise Data Plan for iPhone."
So, if I have a normal $30 data plan will I be able to connect to my companies Exchange server with email/contacts/calendar push? Is there really a way AT&T could prevent me from using the Exchange Active Sync on the iPhone 3G without the Enterprise data plan?
I'm just a regular guy who works at a small company and would like my personal cell phone - used 99% of the time for personal needs - to be able to access my work email/calendar/contacts.
Message was edited by: engstrom

Ok, so I went by the AT&T store this afternoon to pre-approve my credit in order to save time on the 11th. Well, turns out it won't help, because they told me they are going to have to run a special iPhone credit check the day you buy it anyway, so it is pointless to get pre-approved (great job AT&T).
But, back to the subject at hand, they gave me this piece of paper with all this info on getting ready for the iPhone. Under the iPhone for business heading, it reads:
"It's easy to set up your iPhone for business use on company intranet sites, corporate email or other business applications. SIMPLY SELECT ANY BUSINESS VOICE RATE PLAN and add a $45 Enterprise Data plan for iPhone..."
To me, this would mean that you would have to start with a base business plan, then add the iPhone Enterprise data. Well, if you are an individual opening a personal account, can you even sign up for a business plan? If this is the case, then their own literature prevents you from even getting the Enterprise plan if you wanted to. It seems to me that the would be proof that you don't HAVE to have the Enterprise plan to use ActiveSync, Exchange, etc.

Flat File Active Sync doesn't work for account creation without unique id

Hi,
I'm trying to set up a FlatFileActiveSync for creation and update of accounts in IDM 7.0. I've followed the below steps for this purpose :-
1) Create a correlation rule (confirmation rule not reqd in my case).
2) Create a proxy admin and assign him a empty form. Also give him control over Top organisation.
3) Create a Flat-File Resource Adapter.
4) Create ActiveSync input form using the (Active Sync) wizard.
5) Start Active Sync...
My feed file contains only 3 fields firstname, lastname, email Id.
My correlation rule has the logic of matching up with IDM accounts(Lighthouse accountId) by taking first letter of firstname and concat with lastname from the data coming from feed file.
Now everything works fine for account updates i.e. if I change somebody's email Id who already exists in IDM I can actually see the changed email Id in Configurator's console.
But if I put in a record that doesn't exist, and which I expect to be created, it gives me an error.
Although, if I introduce a unique identifier in my feed file and link it with Lighthouse.accountId the account creation works fine.
Is this a limitation or I'm not doing something right ?
Exception I saw in resource log with log level 4 :
2007-04-30T10:02:12.291-0400: Error Processing Line: {lastname=Pogu, firstname=Gogu, [email protected]}
com.waveset.adapter.iapi.IAPIException: There was a conflict with the record [{lastname=Pogu, firstname=Gogu, [email protected]}]
and no resolution process has been specified on the adapter.
It is recommended that you define the process for handling unmatched accounts
on this load process.
2007-04-30T10:02:12.292-0400: Poll complete.
2007-04-30T10:02:12.292-0400: SARunner: loop 1076
2007-04-30T10:02:12.314-0400: Started, paused until Mon Apr 30 10:07:12 EDT 2007
2007-04-30T10:07:12.024-0400: Pause completed
2007-04-30T10:07:12.038-0400: Polling
2007-04-30T10:07:12.056-0400: Error Processing Line: {lastname=Poker, firstname=Hoker, [email protected]}
com.waveset.adapter.iapi.IAPIException: There was a conflict with the record [{lastname=Poker, firstname=Hoker, [email protected]}]
and no resolution process has been specified on the adapter.
It is recommended that you define the process for handling unmatched accounts
on this load process.

That logic is in my correlation rule as I specified in my initial post and here's the XPRESS code for it :-
<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE Rule PUBLIC 'waveset.dtd' 'waveset.dtd'>

<Rule subtype='SUBTYPE_ACCOUNT_CORRELATION_RULE' id='#ID#D23CC16ECF6E5D42:-4527465C:11224925657:-769F' name='HR_DB_CORR' creator='Configurator' createDate='1177449448746' lastModifier='Configurator' lastModDate='1177686884156' lastMod='61'>
<Description>Find out if a resource account is correlated to an IDM account</Description>
<cond>
<and>
<notnull>
<ref>firstname</ref>
</notnull>
<notnull>
<ref>lastname</ref>
</notnull>
</and>
<block>
<concat>
<substr>
<ref>firstname</ref>
<i>0</i>
<i>1</i>
</substr>
<ref>lastname</ref>
</concat>
</block>
<s>false</s>
</cond>
<MemberObjectGroups>
<ObjectRef type='ObjectGroup' id='#ID#Top' name='Top'/>
</MemberObjectGroups>
</Rule>
Although this is not specified in Active Sync input form but in the correlation rule attribute of Active Sync config (using the wizard). Do I need to specify it there using the Field function.
Also, I figured out today that I needed to restart IDM instance after changing the value of "Create Unmatched Accounts" flag and now the error is as below :-
<WavesetResult>
<ResultItem type='error' status='error'>
<ResultError throwable='com.waveset.util.WavesetException'>
<Message id='SES_VIEW_CHECKIN_ERROR'>
</Message>
<StackTrace>com.waveset.util.WavesetException: Unable to checkin view. No account ID specified.
	at com.waveset.view.UserViewer.checkinView(UserViewer.java:1165)
	at com.waveset.object.ViewMaster.checkinView(ViewMaster.java:727)
	at com.waveset.sync.IAPIUserImpl.processCommand(IAPIUserImpl.java:526)
	at com.waveset.sync.IAPIUserImpl.submitCreate(IAPIUserImpl.java:195)
	at com.waveset.sync.IAPIUserImpl.submit(IAPIUserImpl.java:749)
	at com.waveset.adapter.FlatFileActiveSyncAdapter.processLine(FlatFileActiveSyncAdapter.java:404)
	at com.waveset.adapter.FlatFileActiveSyncAdapter.processFlatFile(FlatFileActiveSyncAdapter.java:350)
	at com.waveset.adapter.FlatFileActiveSyncAdapter.poll(FlatFileActiveSyncAdapter.java:307)
	at com.waveset.task.SARunner.doRealWork(SARunner.java:288)
	at com.waveset.task.Executor.execute(Executor.java:154)
	at com.waveset.task.TaskThread.run(TaskThread.java:132)
</StackTrace>
</ResultError>
</ResultItem>
</WavesetResult>

Signature for Blackberry email using Active Sync

Am I missing how I can set a signature for my emails sent from my blackberry email for work with active sync? Seems like with the Torch, I did this on the device...
Please help...
Solved!
Go to Solution.

You do it on the device with the Z10.
Open your Hub
Touch the overflow three dots icon at lower right.
Settings
Email Accounts
Touch your email account
Scroll down to the signature setting.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Multiple notification to AdminMailRecipients for single quarantined Active Sync Device

We have Exchange 2010 SP3 RU 7 and we use Exchange active sync to access emails on mobile.
We have default access configured as quarantined and a email get delivered to HelpDesk Team to review those quarantined device whenever a new device tries to configure emails.
I have seen a problem that HelpDesk Team is getting multiple quarantine notification for a single device, while I don't think that device owner tried it more than once to activate. Please help me on this. Below is the output of ActiveSyncOrganizationSetting
[PS] C:\Windows\system32>Get-ActiveSyncOrganizationSettings | fl
DefaultAccessLevel : Quarantine
UserMailInsert : DO NOT SEND THIS MESSAGE TO HelpDesk. YOU DO NOT NEED TO DO ANYTHING. YOUR DEVICE WILL BE Reviewed then approved.
AdminMailRecipients : {[email protected]}
OtaNotificationMailInsert :
Name : Mobile Mailbox Settings
OtherWellKnownObjects : {}
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=Mobile Mailbox Settings,CN=OrganizationName,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=local
Identity : Mobile Mailbox Settings
ObjectCategory : domain.local/Configuration/Schema/ms-Exch-Mobile-Mailbox-Settings
ObjectClass : {top, msExchMobileMailboxSettings}
OriginatingServer : domaincontroller.domain.local
IsValid : True

Hi Sourabh Kumar Jha,
According to the description, I know that only one user has this issue.
Please try to re-configure ActiveSync for the specific user.
Also try to re-set ActiveSyncOrganizationSettings via following command:
Set-ActiveSyncOrganizationSettings –DefaultAccessLevel Quarantine -AdminMailRecipients [email protected] –UserMailInsert “Your mobile device is temporarily blocked from synchronizing with the server while permissions
are verified.”
Thanks
Mavis Huang
TechNet Community Support

Active Sync Not Working for NEXUS MOBILE in Exchange 2010 SP3 Enivironment..

HI Exchange Techy's.
We have Exchange 2010 SP3 Servers. Now All mobiles are working fine Through Active Sync Except Google Nexus.
Problem: Account has been activated successfully in Mobile, But Mails are not synchronized.
Kindly help fix me out of this problem.
We are welcome & Appreciate who are giving Comments & Solutions for this problem.
Regards,
One of your Exchange Person
B@[email protected]

Hi,
I'd recommend asking your question over here:
https://social.technet.microsoft.com/Forums/en-us/home?forum=exchangesvrmobilitylegacy&filter=alltypes&sort=lastpostdesc
This forum is meant for feedback on the TechNet website/subscriptions, not product support.
Good luck.
Don't retire TechNet! -
(Don't give up yet - 13,085+ strong and growing)

Active Sync For Z30

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