Active Sync Issue in Exchange 2003

What is the limit of concretion connection on Active sync exchange 2003 server with single front-end server and single copy mailbox cluster.

Hi,
Please refer to the following forum to get professional support:
Exchange Previous Versions-Mobility and ActiveSync
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
Thank you for your understanding and support!
Best Regards,
Amy Wang

Similar Messages

  • Apple iPad 6.1.2 10B147 - Active Sync Issues Remain

    Hi,
    Please correct me ASAP if I am posting this in the wrong area of the discussion forum.
    I have a batch of Apple iPad devices that are now connecting to our Exchange 2003 system using Apple iPad iOS 6.1.2 10B147 devices. It would seem that these devices may have the 6.1 Active Sync issue again even though this version was meant to fix the issue.
    A couple of users have reported this morning reoccuring calender cancellations, we have also had excessive log growth on Exchange 2007 platform.
    Here is the reported "Device Agent" from Active Sync logs:
    Apple-iPad3C6/1002.147
    Apple-iPad2C7/1002.147
    Apple-iPad2C7/1002.147
    Apple-iPad3C6/1002.147
    Apple-iPad2C7/1002.147
    Apple-iPad3C6/1002.147
    Here is the reported Device iOS
    DeviceOS
    iOS 6.1.2 10B147
    Does anyone know if Apple has this as a reported bug yet on their fixed version? If not is there an official Apple bug submission process that should be followed?
    Regards
    Ben Paddick

    Hi waddock,
    I think that for the most part, iOS 6.1.2 resolved the recurring calendar bug and the significant battery drain issues.  With that said, I have had a couple cases of devices still experiencing the battery drain but not the calendar bug.  Quick fix is to remove the Exchange mailbox(es) from the device and re-add it.  If there are any existing accounts that use Exchange ActiveSync (I think Hotmail and legacy GoogleSync), I just remove and add them back to just in case.
    I suggest checking here for periodic updates on what's going on with EAS (Exchange ActiveSync) and 3rd party devices like Apple:
    http://support.microsoft.com/kb/2563324
    I assume you're an on-premise environment, so to mitigate short-term, you may want to think about blocking certain devices on certain operating systems using your Device Access Settings in Exchange for mobile devices.
    For feedback for Apple, you can do it a couple ways.  This is the internet facing site:
    http://www.apple.com/feedback/
    Or you can create an Apple Developer account (or Apple IT program if you have an enterprise agreement with them) and start submitting feedback during your testing (i.e. beta versions of iOS):
    https://developer.apple.com/
    Hopefully this helps!

  • SAP HR Active Sync Issue

    Hi,
    I encountered SAP HR Active Sync issue: The IDM seems can't receive the IDOC but SAP side says the data already passed to port OK.
    I enabled the verbose mode of the Active Sync logs and it is repeating:
    2009-06-04T17:07:08.750+0800: IDOCs of message type HRMD_A will be processed.
    2009-06-04T17:07:08.750+0800: {jco.server.gwhost=10.153.3.20, jco.server.progid=IDMRFC, jco.server.gwserv=sapgw01, jco.server.trace=1, jco.server.unicode=1}
    2009-06-04T17:07:08.750+0800: Started IDocServer (IDMRFC)
    2009-06-04T17:07:08.750+0800: Done initializing SAPHRActiveSync resource adapter.
    2009-06-04T17:07:08.750+0800: SARunner: loop 0
    2009-06-04T17:07:08.812+0800: Started, paused until Thu Jun 04 17:07:08 GMT+08:00 2009
    2009-06-04T17:07:13.812+0800: Pause completed
    2009-06-04T17:07:13.843+0800: Polling
    2009-06-04T17:07:13.843+0800: Poll complete.
    2009-06-04T17:07:13.843+0800: SARunner: loop 1
    SAP side transaction WE02 shows the IDOC:
    IDoc sent to SAP system or external program: Data passed to port OK
    SAP HR Active Sync resource reference says:
    1. Enter transaction code PFAL.
    2. Insert the Object Type P for person objects.
    3. Enter an Employee's ID for the Object ID or select a range of employees.
    4. Click Execute.
    5. Ensure that the status is set to “passed to port okay.”
    6. The IDoc has been created. Check the Active Sync adapter log file to verify that
    an update was received.
    Now why I can't see the IDOC logs in the active sync adaptor log file?
    Thanks!

    Hi Wushilin,
    Did you ever find a solution to this?
    Thanks

  • Active Sync Issue - Exchange 2010

    Hey,
    Alright I have had some issues with some iPhones connecting to our Exchange 2010 server.  When i run the Testconnectivity test, I receive a timeout error on the last step:  
    Attempting the FolderSync command on the Exchange ActiveSync session. 
      The test of the FolderSync command failed. 
     Additional Details 
    Exception details:
    Message: The operation has timed out
    Type: System.Net.WebException
    Stack trace:
     at System.Net.HttpWebRequest.GetResponse()
     at Microsoft.Exchange.Tools.ExRca.Extensions.RcaHttpRequest.GetResponse()
    Elapsed Time: 100439 ms.  
    When I run the Test from Powershell I receive the following message:
    [System.Net.WebException]: The underlying connection was closed:  Could not establish trust relationship for the SSL/TLS secure channel. Inner error [System.Security.authentication.AuthenticationException]: The remote certificate is invalid according
    to the validation procedure.
    I have already taken a number of steps including removing all of the Exchange Certificates that are not current.  I have also reassigned them to the correct services.  I have recreated the Active Sync Virtual Directory.  Among other things.
    I can't seem to find anything that points me to the correct direction so if anyone has any ideas on what I can look at, it would be appreciated. 
    At this point, I can't create the Exchange account on any new Active Sync clients (I have tested from an iPhone and Android phone) however a few people who had the account already setup get random e-mail messages that come through.
         

    I turns out the issue was Trend. I uninstalled this software and everything started working correctly.

  • Exchange Active Sync issue - Xiaomi Redmi 4G Note or MIUI android 4.4.4

    Dear All, 
    We are in technical support for exchange active sync. We are getting number of calls from Redmi 4g note device users, as they are unable to configure or change their password in particular device model(Redmi
    4g note, android version 4.4.4 Kitkat).
    The same password is working well and good in Outlook, Webmail and other android/IOS devices. 
    Steps taken as of now: 
    User formatted the handset, flash the device and Hard/Factory reset,
    Disabled the active sync service & enable again for users from exchange server, 
    Removed accounts from webmail. 
    We download some apps from play store and tried but no luck. 
    While configure exchange active sync in Particular model users are getting error as "User name and password incorrect". 
    There is no issue from exchange server and user account. as same is working fine in other devices. This issue happening for more that 10 users and receiving more calls day by day.
    I request anybody to take it forward and provide the solution/suggestion, if it is a known bug for particular device model. Please confirm back. 
    We are waiting for someone valuable reply. Many thanks in advance. 
    - Senthilkumar.

    ActiveSync clients are developed by the device manufacturer and/or its operating system developer.  I recommend you contact their technical support or find and post to a forum specific to that device.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

  • Exchange Active Sync issue - Xiaomi Redmi 4G Note or 4.4.4 Kitkat

    Dear All, 
    We are in technical support for exchange active sync. We are getting number of calls from Redmi 4g note device users, as they are unable to configure or change their password in particular device model(Redmi
    4g note, android version 4.4.4 Kitkat).
    The same password is working well and good in Outlook, Webmail and other android/IOS devices. 
    Steps taken as of now: 
    User formatted the handset, flash the device and Hard/Factory reset,
    Disabled the active sync service & enable again for users from exchange server, 
    Removed accounts from webmail. 
    We download some apps from play store and tried but no luck. 
    While configure exchange active sync in Particular model users are getting error as "User name and password incorrect". 
    There is no issue from exchange server and user account. as same is working fine in other devices. This issue happening for more that 10 users and receiving more calls day by day.
    I request anybody to take it forward and provide the solution/suggestion, if it is a known bug for particular device model. Please confirm back. 
    We are waiting for someone valuable reply. Many thanks in advance. 
    - Senthilkumar.

    Hi,
    Please try run below command to double confirm the authentication of ActiveSync:
    Get-ActiveSyncVirtualDirectory | FL Identity,*URL*,*Auth*
    Additional, I find an blog about A script to troubleshoot issues with Exchange ActiveSync:
    http://blogs.technet.com/b/exchange/archive/2012/01/31/a-script-to-troubleshoot-issues-with-exchange-activesync.aspx
    Since this issue related to ActiveSync, We recommend contact Mobility and ActiveSync Team so that you can get more professional suggestion.
    Please refer to:
    https://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobility
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

  • Exchange 2007 Active Sync Issue with 1 users mailbox

    Good Afternoon,
    Server OS:  Small Business Server 2008
    Exchange:  2007 Standard - Update Rollup 13 SP3
    Mobile phone:  Blackberry Z10
    We are in the process of decommissioning our Blackberry Enterprise Server, and down to one user.  I am able to setup Exchange on his new non BES server tied phone, but it will not sync any email, all Meetings, and only some contacts.  I have tried
    adding this account to an Android phone with the same results.  I have numerous times went into EMC and delete the Mobile device, when re-adding the account, everything seems to point to his exchange account being the culprit.  I am getting the below
    Active Sync error after adding his account.  I have Bing / Googled around, and nothing of substance I have found.  Thank you in advance!
    Log Name:      Application
    Source:        MSExchange ActiveSync
    Date:          3/24/2015 2:01:15 PM
    Event ID:      1008
    Task Category: Requests
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      SISBS.internaldomain.local
    Description:
    An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
    Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization. 
    URL=/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&DeviceType=BlackBerry&User=bbevers&DeviceId=BB3359D356
    --- Exception start ---
    Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
    Exception message: 
    Exception level: 0
    HttpStatusCode: 200
    AirSyncStatusCode: 6
    XmlResponse: 
    <?xml version="1.0" encoding="utf-8" ?>
    <FolderSync xmlns="FolderHierarchy:">
    <Status>6</Status>
    </FolderSync>
    Exception stack trace:    at Microsoft.Exchange.AirSync.FolderCommand.Execute()
       at Microsoft.Exchange.AirSync.Command.WorkerThread()
    Inner exception follows...
    Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
    Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
    Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---> Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
    Diagnostic context:
        Lid: 18969   EcDoRpcExt2 called [length=7783]
        Lid: 27161   EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
        Lid: 23226   --- ROP Parse Start ---
        Lid: 27962   ROP: ropSetProps [10]
        Lid: 17082   ROP Error: 0x80070005
        Lid: 30561  
        Lid: 21921   StoreEc: 0x80070005
        Lid: 27962   ROP: ropExtendedError [250]
        Lid: 1494    ---- Remote Context Beg ----
        Lid: 26426   ROP: ropSetProps [10]
        Lid: 4559    StoreEc: 0x80070005
        Lid: 1750    ---- Remote Context End ----
        Lid: 26849  
        Lid: 21817   ROP Failure: 0x80070005
        Lid: 25761  
        Lid: 1940    StoreEc: 0x80070005
        Lid: 25297  
        Lid: 21201   StoreEc: 0x80070005
       at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
       at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.<SetProperties>b__3(PropValue[] propValues)
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
       --- End of inner exception stack trace ---
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
       at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
       at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
    Exception level: 1
    Exception stack trace:    at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
       at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
       at Microsoft.Exchange.AirSync.FolderCommand.Execute()
    --- Exception end ---.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchange ActiveSync" />
        <EventID Qualifiers="32772">1008</EventID>
        <Level>3</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-03-24T19:01:15.000Z" />
        <EventRecordID>4756229</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SISBS.internaldomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>/Microsoft-Server-ActiveSync/default.eas?Cmd=FolderSync&amp;DeviceType=BlackBerry&amp;User=bbevers&amp;DeviceId=BB3359D356</Data>
        <Data>--- Exception start ---
    Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
    Exception message: 
    Exception level: 0
    HttpStatusCode: 200
    AirSyncStatusCode: 6
    XmlResponse: 
    &lt;?xml version="1.0" encoding="utf-8" ?&gt;
    &lt;FolderSync xmlns="FolderHierarchy:"&gt;
    &lt;Status&gt;6&lt;/Status&gt;
    &lt;/FolderSync&gt;
    Exception stack trace:    at Microsoft.Exchange.AirSync.FolderCommand.Execute()
       at Microsoft.Exchange.AirSync.Command.WorkerThread()
    Inner exception follows...
    Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException
    Exception message: Unable to save sync state folder Root due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed, PropertyErrorCode = Properties could not be set.
    Exception = Microsoft.Exchange.Data.Storage.AccessDeniedException: Cannot set properties. ---&gt; Microsoft.Mapi.MapiExceptionNoAccess: MapiExceptionNoAccess: Unable to set properties on object. (hr=0x80070005, ec=-2147024891)
    Diagnostic context:
        Lid: 18969   EcDoRpcExt2 called [length=7783]
        Lid: 27161   EcDoRpcExt2 returned [ec=0x0][length=88][latency=0]
        Lid: 23226   --- ROP Parse Start ---
        Lid: 27962   ROP: ropSetProps [10]
        Lid: 17082   ROP Error: 0x80070005
        Lid: 30561  
        Lid: 21921   StoreEc: 0x80070005
        Lid: 27962   ROP: ropExtendedError [250]
        Lid: 1494    ---- Remote Context Beg ----
        Lid: 26426   ROP: ropSetProps [10]
        Lid: 4559    StoreEc: 0x80070005
        Lid: 1750    ---- Remote Context End ----
        Lid: 26849  
        Lid: 21817   ROP Failure: 0x80070005
        Lid: 25761  
        Lid: 1940    StoreEc: 0x80070005
        Lid: 25297  
        Lid: 21201   StoreEc: 0x80070005
       at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)
       at Microsoft.Mapi.MapiProp.SetProps(PropValue[] pva)
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.&lt;SetProperties&gt;b__3(PropValue[] propValues)
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
       --- End of inner exception stack trace ---
       at Microsoft.Exchange.Data.Storage.MapiPropertyBag.InternalSetProperties(PropertyDefinition[] propertyDefinitions, Object[] propertyValues, MapiSetProps mapiSetProps)
       at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.FlushSetProperties()
       at Microsoft.Exchange.Data.Storage.FolderPropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)..
    Exception level: 1
    Exception stack trace:    at Microsoft.Exchange.Data.Storage.FolderSaveResult.ToException(String exceptionMessage)
       at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values, Int32[] sizes)
       at Microsoft.Exchange.AirSync.FolderCommand.Execute()
    --- Exception end ---</Data>
      </EventData>
    </Event>

    Hello,
    Yes, it means the mailbox is corrupted. The most efficeint way is to rebuild the user's mailbox.
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • Issue with Exchange 2003 after upgrading Active Directory

    I upgraded AD from 2003 to 2008 R2. Before I could go into AD to create users, click on the email check box and the user would have an account on Exchange. Now this feature is not available. How do I create mailboxes on my Exchange 2003 Server for users
    now?

    You can't, You have to administer Exchange 2003 functionality from Active Directory Users and Computers on the Exchange 2003 server.
    FYI: Companies running Exchange 2003 after April 8, 2014 will be responsible for their own for support. More importantly, because Microsoft will no longer provide security updates, companies that choose to continue running Exchange 2003 accept the risk associated
    with that.
    Enfo Zipper
    Christoffer Andersson – Principal Advisor
    http://blogs.chrisse.se - Directory Services Blog

  • Help! iPad calendar sync issues with Exchange server

    Hello, I've googled this issue and haven't come across with any definitive answer so I'll put it up here to see if anyone have any idea(s).
    iPad 3G/Wifi working fine for over a month (firmware 3.2.1) synching with MS Exchange server (only Mail account on the device), over the weekend, calendar entries have disappeared. I've deleted the mail profile and reset it up again, here's what happens, email starts to pull down, same with contacts and Calendar entries, then while Calendar App is open on Month view I can see that the appointments are also being sync then after about a minute, all the entries will just disappear, if I wait a few more minutes, the appointments will start to repopulate again then disappear again after about a minute! Email and contacts are fine, just this Calendar issue.
    More background data: User is using an iMac with Entourage 2008, his EA has full email rights to his mailbox and have his email profile on Outlook 2003, both are showing correct Calendar entries on desktop, have also checked the account on OWA and it looks fine there as well.
    I'm guessing a corrupt calendar entry (possibly re-occuring appointment)... Does any one have any other thoughts?
    Any help would be highly appreciated.
    Thanks!!!

    I have been having very similar issues to those described by Imola.  The calendar appears to try to load, and a few appointments may show up, but then they will all (or almost all) dissapear.  My company uses Exchange 2003.
    Occassionally, deleting a large attachement has helped.  But not always.  Several times in the past, I have exported all my calendar entries as a .csv file, deleted all the calendar entries in Outlook, and then re-imported the .csv file.  While this always works to re-populate my calendar, it also strips functionality (like recurring appointments).
    This is very frustrating, and results in me havinging to rely on my Blackberry while traveling, when I would like to just trust the data in the iPad.  A web search clearly shows that many people have this issue, but I have not yet seen any direct responses from Apple.  I hope this is addressed soon.

  • IPhone 3G won't sync calendar with Exchange 2003

    Hi - can't see this exact problem elsewhere hence the post...
    I have iPhone 3G syncing with OWA from Exchange 2003 just fine with mail and contacts. Calendar is totally blank though. If I create a new appointment on iPhone then it shows up in Exchange - great! If I do it the other way round then I get nothing on iPhone - unless I invite myself in which case it does! But then if I delete the email invitation then the entry disappears. I could live with that (just about) but not but being able to sync my calendar history is a big problem for me.
    By the way I can't sync my calendar history via iTunes to Outlook because the sync component crashes!
    Can anyone shed any light?

    Hi man, I got the same problem with my iPhone, but it has been solved..
    First, You need the Outlook 2003 or 2007 only, if you have a earlier version of this it isn't work.
    Second, You sould need to create a new PST file whit the Outlook Version 2003 or 2007, the file format must be on Unicode Format, no Outlook (97-2000) format, with this file format the import of calendar doesn't gonna be work.
    Third, You now have a PST whit Outlook 2003 or 2007 Version, you need to manually put your events on the calendar, Why? Cause if you just move it on the new calendar it gonna create and old instance of the event not a new instance, That's why iTunes doesn´t sync the calendar.
    I done all these and actually I can sync the calendar with my iphone.

  • IPhone 4S IOS5 problems sync Calendar with Exchange 2003

    One of my users is having problems sync Calendar with a brand new iPhone 4S running IOS5 and our Exchange 2003 Server. If an item is updated in Outlook it will not reflect it in the iPhone or viceversa. New items show up in both, only the updates in notes or changing some text in the subject or other elements in one side is not updated in the other side. Any help will be greatly appreciate.

    Hi man, I got the same problem with my iPhone, but it has been solved..
    First, You need the Outlook 2003 or 2007 only, if you have a earlier version of this it isn't work.
    Second, You sould need to create a new PST file whit the Outlook Version 2003 or 2007, the file format must be on Unicode Format, no Outlook (97-2000) format, with this file format the import of calendar doesn't gonna be work.
    Third, You now have a PST whit Outlook 2003 or 2007 Version, you need to manually put your events on the calendar, Why? Cause if you just move it on the new calendar it gonna create and old instance of the event not a new instance, That's why iTunes doesn´t sync the calendar.
    I done all these and actually I can sync the calendar with my iphone.

  • Sync Issue for Outlook 2003 Resolved

    First let me say that this has been a bit of a laborious project. I was able to successfully resolve the sync issue on my connection and was replicated on a second machine and second iPhone using the same process.
    NOTE: This worked with the following: Windows XP Pro, (Version 2002 SP2) and Outlook 2003. Your results may vary!
    With your iPhone NOT connected, do the following:
    Go to the Microsoft Website under Downloads and be certain you have the latest Service Pack 2 for Outlook and all other Windows security updates downloaded installed on your machine, then (IMPORTANT!) RE-START your machine!
    In Outlook:
    1. Go to Tools/Options/Other/Advanced Options/COM Add-Ins
    2. There should be two add-ins listed:
    - iTunes Outlook Addin
    - Outlook iTunes Sync Addin
    3. Be sure the boxes are checked for both items.
    4. Then under Help/About/Disabled Items, highlight and enable the iTunes add-in, if it is still disabled.
    5. Close Outlook, and RE-START your computer.
    (Seems these add-in gets written into the Windows registry as well as the Outlook add-in manager.)
    6. Open Outlook and check Help/About/Disabled Items and the COM Add-ins to be sure the add-ins are recognized.
    Connect your iPhone and sync. Once the sync process is complete, check your phone for any/all synced items...
    Again, once this process worked on my machine, and was replicated on a second machine (Same OS, and Outlook version) so I know it can be done successfully without help from Apple tech support.
    I'd be curious to hear from anyone trying this process to see if this works in a different setting, (i.e. OS version, etc.)
    Good luck!
    Dell Windows XP Pro
    Dell Windows XP Pro

    NOTE: This worked with the following: Windows XP Pro,
    (Version 2002 SP2) and Outlook 2003. Your results may
    vary!
    With your iPhone NOT connected, do the following:
    [laborious process omitted]
    Again, once this process worked on my machine, and
    was replicated on a second machine (Same OS, and
    Outlook version) so I know it can be done
    successfully without help from Apple tech support.
    I'd be curious to hear from anyone trying this
    process to see if this works in a different setting,
    (i.e. OS version, etc.)
    I tried this, including rebooting my iPhone prior to resyncing it with Outlook, and there was no joy.
    My symptom is that I can enter calendar items on the iPhone, and they appear on Outlook, but I can't enter calendar items on Outlook and have them appear on the iPhone.
    My suspicion is this: I have multiple email accounts feeding into my Outlook account. I think that may have something to do with it. I've been waiting and reading the forums here, because I've been concerned that the iPhone support calls would be flooding in. But this is starting to be pretty annoying, so I'm going to try to call Apple and see if they can help. (And also with the "no additional mailbox" problem, which is also pretty durn annoying.)
    If I find an answer, I'll post.

  • IPhone 3Gs won't sync with my Exchange 2003 account. How can it be done??

    I'm a school teacher for a charter school. I check my emails at home from:
    http://mail.starsmiddleschool.org/exchange/
    When I arrive at that page, I type in my username and password.
    It is an Exchange 2003 server.
    I just got a new IPhone 3Gs with AT&T. (I also have a Macbook 2,1 laptop with Snow Leopard updated and installed).
    I have looked online for days and days for suggestions, but nothing's worked. My administration isn't too helpful on this matter.
    I can go to the website listed above and check my emails from school, but I cannot set-up the account on my IPhone.
    I have tried entering my information over and over again....PLEASE HELP!
    Thank you for taking time to read this and offer any helpful advice!!!

    Okay...I checked with my school administration about the Exchange Account, and it is set-up for mobile devices to receive their emails via cell phones.
    Still, it keeps "Failing" at connecting.
    I need to type in my:
    ---> I click add account---> then I click on Microsoft Exchange---> then begin filling out the information as should below:
    Email: [email protected]
    Domain: (do i type in ".org" here????)
    Username: my username
    Password: my password
    Description: School Emails
    Server: (do i type "mail.starsmiddleschool.org/exchange" ????)
    Thanks for your help!!!

  • Microsoft Exchange Server Active Sync issue

    When I purchased my Droid Incredible I set up my account for my work email.  My job uses Microsoft exchange server so I had no issues getting setup and started. 
    A week later my email stopped syncing.  I deleted the account and set it up again.  That temporarily fixes the problem.  Another week passes and I have the same problem.  I reset my phone and set up the my email account again.  No issues until one week later when it does it again. 
    Unless I can find a solution to this problem I think this phone will have to be returned.  Don't get me wrong, this phone is great but email is the reason I purchased this phone.  There are 52 weeks in a year.  I can't see myself resting my email account every week. 
    Any help would be appreciated!
    Thx
    TainoE 

    I had the same problem when I first purchased the phone back in May. I had about 60,000.00 emails from the past 5 years in my main server at work  that I had not deleted. My IT guy told me that I had to delete my old emails and that the INC works from the main server and I had way over the amount that I should have. I work for a very busy RE firm in NYC and we get about 150 emails a day, which ads up fast. Once I dld as he suggested the phone has not had one problem w/ outlook or syncing again. The Iphone works in the exact same way.  BB's operate from their own server so are not as effected by this as much. The  phone  works great with outlook, and actually quicker and better than my BB. Good luck!!

  • BlackBerry Z10 Exchange Active Sync Issues

    Hello all!  I am on my 4th BlackBerry device in exactly one year.  I have stopped asking for a new phone as I believe it may be software related as the issue continues no matter what.  I will put my Exchange account on my phone, change nothing else, ask it to sync only 7 days of email and I get nothing but a screen full of dates listed one after the other.  It may be hours before I get an email on it and then once that happens, I may or may not continue to sync email.  If that doesn't work, I have to delete my email account, restart my phone, add it back, restart my phone and try again.  If THAT doesn't work, I have to completely wipe my phone.  It is beyond aggravating.  Anyone else know about this issue?  It shows that I am on the latest release too. I've tried everything....What am I missing? 
    Carrier: AT&T
    Solved!
    Go to Solution.

    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...#
    Please see this link!  It was AMAZINGLY helpful!  I had originally thought that my phones issues were software related since I had 4 phones and they each had the same exact issue.  I upgraded my software version via this guys post and it worked.  My phone is lighting fast, hasn't had one issue, has lots of updated features and I'm just so excited to not have to give up my BlackBerry for another phone type.  AT&T really needs to push this out to their BlackBerry customers! 
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