Active Sync Not Stopping

I had an issue this AM with my active sync hanging. I had the JVM restarted as active sync was not responding. The active sync is still not responding even though the jvm has been stopped and re-started.
I did notice that under the active state there is a SPE Sync:stopped.
If I try to restart it it tells me the polciy is disabled.
IS this causing my active sync issue?
How do I re-start the SPE?
Thanks!

Don’t bother about SPE Sync:stopped.,
For AS just go to All tasks and delete SARunner task related to your AS like SARunner:Active Sync and then try to start

Similar Messages

Active Sync not working

I am having an issue with active sync not working. I am looking for updates from my resource every 5 minutes for changes. My enviornment is such:
IdM Version 5
App server: Weblogic 8.1.6
IdM is looking at AD (2003) for changes.
My log files look like such:
2007-02-06T13:20:07.794-0500: Started, paused until Tue Feb 06 13:25:00 EST 2007
2007-02-06T13:25:00.049-0500: Pause completed
2007-02-06T13:25:00.095-0500: Polling
2007-02-06T13:25:00.111-0500: Looking for updates with filter: (objectCategory=person)(uSNChanged>=71766297)
2007-02-06T13:25:01.064-0500: Looking for deletes with filter: (uSNChanged>=33117487)
2007-02-06T13:25:07.767-0500: Poll complete.
2007-02-06T13:25:07.767-0500: SARunner: loop 263
2007-02-06T13:25:07.814-0500: Started, paused until Tue Feb 06 13:30:00 EST 2007
2007-02-06T13:30:00.053-0500: Pause completed
2007-02-06T13:30:00.068-0500: Polling
2007-02-06T13:30:00.084-0500: Looking for updates with filter: (objectCategory=person)(uSNChanged>=71766297)
2007-02-06T13:30:01.240-0500: Looking for deletes with filter: (uSNChanged>=33117487)
2007-02-06T13:30:08.021-0500: Poll complete.
2007-02-06T13:30:08.021-0500: SARunner: loop 264
2007-02-06T13:30:08.084-0500: Started, paused until Tue Feb 06 13:35:00 EST 2007
2007-02-06T13:35:00.057-0500: Pause completed
2007-02-06T13:35:00.088-0500: Polling
2007-02-06T13:35:00.104-0500: Looking for updates with filter: (objectCategory=person)(uSNChanged>=71766297)
2007-02-06T13:35:01.229-0500: Looking for deletes with filter: (uSNChanged>=33117487)
2007-02-06T13:35:08.166-0500: Poll complete.
2007-02-06T13:35:08.166-0500: SARunner: loop 265
2007-02-06T13:35:08.197-0500: Started, paused until Tue Feb 06 13:40:00 EST 2007
2007-02-06T13:40:00.030-0500: Pause completed
2007-02-06T13:40:00.030-0500: Polling
2007-02-06T13:40:00.045-0500: Looking for updates with filter: (objectCategory=person)(uSNChanged>=71766297)
2007-02-06T13:40:01.014-0500: Looking for deletes with filter: (uSNChanged>=33117487)
2007-02-06T13:40:07.795-0500: Poll complete.
When I run these search filters I get results from my AD. When IdM runs the search they are coming back blank. Any ideas?
Thanks,
Chris

If you have changed environments... or for some other reason, your USN number on the AD resource could be lower than the number passed in the query.
Manually edit a user in AD, and then check the USN number of the object. See if it is lower then the query is passing. If so, you can manually edit the IAPI_ResourceName configuration object and alter the USN number passed in the query.

Active Sync Email stopped working on Playbook

Hi,
I have 32GB Playbook with latest OS upgrade. My Official email using Active Sync was working fine till Morning but stopped working after that.
I tried to reset with "Security Wipe" but it didnt helped. The error message i am getting is:
"The account settings are not correct".
But same setting is working on my IPAD and ANDRIOD phone.
Please let me know if anyone faced same problem and how did it solved.
Thanks
Rahul

Hi,
I have 32GB Playbook with latest OS upgrade. My Official email using Active Sync was working fine till Morning but stopped working after that.
I tried to reset with "Security Wipe" but it didnt helped. The error message i am getting is:
"The account settings are not correct".
But same setting is working on my IPAD and ANDRIOD phone.
Please let me know if anyone faced same problem and how did it solved.
Thanks
Rahul

Exchange active sync not requesting advanced setup details

hi - we have exchange 2010 with active sync 14.1 we have many types mobile devices connected using active sync including iphone and android. when we previously added any account onto a phone we always had to add the advanced setup manually during
the setup i.e. mail server and domain. now these details are added automatically after adding email and password. This seems less secure and i need to find how to stop this.
Thanks

Hi ,
This is normal behavior in exchange because of autodiscover feature and it is making up the things easier during new account configuration on mobile devices.
After giving up the user name and password ,autodiscover is the feature which will bring up the remaining settings that you mentioned .
We will discuss in terms of security view .
1.User's password would be confidential .
However in worst cases someone might know about anyone's password and email address then on such case there would be chance to configure that particular account in any of the mobile devices.
We can control the above scenario too.
In exchange Active sync organisation settings we have an option to set the DefaultAccessLevel to quarantine for the devices.So that administrator can decide to allow or block the active sync device which is trying to connect to exchange.
Reference Link : http://exchangeserverpro.com/preventing-new-activesync-device-types-from-connecting-to-exchange-server-2010/
Note : If your existing exchange organisation is having active sync devices configured in use then before changing the "Defaultaccesslevel" to quarantine we need to make sure existing active sync device ID'S are added to the corresponding mailboxes
-ActiveSyncAllowedDeviceIDs
Thanks & Regards S.Nithyanandham

Active Sync not working (fails on last step of MS remote connectivity test)

Hello,
can't figure out what is wrong with our active sync.
https://testconnectivity.microsoft.com fails on last step:
Attempting the FolderSync command on the Exchange ActiveSync session.
Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).
HTTP Response Headers:
request-id: c058805f-cfb1-4303-8edc-7962e5cb0d18
X-CalculatedBETarget: internal_servername.domain.com
MS-Server-ActiveSync: 15.0
X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
X-MS-BackOffDuration: L/-470
X-MS-Diagnostics: &Log=PrxFrom:10.224.6.74_V120_HH:mail.domain.com_SmtpAdrs:username%40domain.com_NMS1_St:F_Sk0_Srv:12a0c0d0s0e0r0A0sd_Ers1_Cpo19921_Fet20000_ExStk:H4sIAAAAAAAEAOVWS2%2fjNhC%2bL9D%2fMEcvoAh20r0YiwCq5WwF1HFgedujS5Njmw1FqiRlWP31HVqW5LTZpHFboA9d%2bBBn5vvmRc4kt8aZjY%2bnB75jeotxIm1ea96OD2gLplF7OoCll0bD1dXVLcx%2bL5kyz%2bJUWuTe2DpO0nmJlgWRTnYMCfdyj9AdA9Megg2TCgXQbK%2f08CZ%2bdHtjpYuVj2G5kw7QWmOBJtp4sOitZGuFMSRCyKCBKZB6Ywhwa4ujc0FAoJYo4q%2fencyLzrxFVxrtcAzD5vswhhz51NoxpHmWXg1vRh%2buR9NRBKU1ZK6Ar4fDGxhk9%2fnnu7tVMplM83y1yD59u8zfRyDICTB81zgpr53HovdJjnYvCVP8YI033CjX%2f3vOWcsdQuXQwo4RDe2qzUZyScEA1lCzcrvzjngBAPN%2fxN53gpUTozUdIBMxTZ23FfeLkx8GmfY311CQdrbFTEQQJDpwfbgiIJFK%2bUSp4ESaLesSI1jKAvOSadr8uULnw3pe%2bQi%2bMUYh7WPLb65P%2f95fjj9HLRaNoUEndtpoETyPyZzZfT2ZHwJ4cZHxp%2f5T56sI7iulQhL%2fOAKuQmRzKTBHZvnuBDKC7Ji00tc5J%2b9T6M9WEeRUBnoLnCmFNqP0fwOrJA0bOcU60JkekFceZ0ZISrMjwJYd1fL6JxICQmjrCL7Mtj2ZUSFTdkoqypBEXfCL0tfNiZPZeZ%2fw%2fTHpQu9pmFAlwVSTug2VgKZi6BIInGf8EbxlHMOxS4knBLL%2bBbvf09BnBs%2bFHHg3fckJvaYOqqBQNaXljWdqEboXunbPNsu5DhmP9r8Wwn8jk4uR52yPPUbq2p5pjksT9ineU10VVP5NzdOVQr3AHzOhRbWuS%2bbc90xJwV4D0l3WaYqhU86Ypq5t44%2b3fLVKpSsVqyeK1F1fxx8nFpnH5gYMUo0IJbdnkurqdr1ajXDwJt73xnfhSahSPNleVPrs6h%2bczYGJs9bXZ349MZV%2bsRt%2fiecrlAatT49Wss3d8YXxF7aVvwHXJYZmZk0Kmj%2bDT8qsKc%2fpJoBtN41geqDoYbhUwJGmnCJIGo7yxDns9ynId8gf74ydsUOj9Cw9n0COYEbj2hxOyQ%2fFk%2bU%2fm9Gfhj4xBb2NRfy5FCHa6Utw36KPxlKhP9FvXrH0AgoDXfUvVuhvVf1g7CPa5Y6cIoIgvYCfeZaPxv%2bTZ%2fmvaIx0uvAMAAA%3d_S111_Error:ADOperationException1%3aActive+Directory+operation+failed+on+dc1.domain.com.+This+error+is+not+retriable.+Additional+information%3a+Access+is+denied.%0d%0aActive+directory+response%3a+00000005%3a+SecErr%3a+DSID-031521E1%2c+problem+4003+(INSUFF%5FACCESS%5FRIGHTS)%2c+data+0%0a_Mbx:internal_servername.domain.com_Dc:dc1.domain.com_Throttle0_SBkOffD:L%2f-470_DBL7_DBS1_CmdHC-1477255686_TmRcv08:21:38.3814461_TmSt08:21:38.3814461_TmDASt08:21:38.4126927_TmPolSt08:21:38.4126927_TmExSt08:21:38.4126927_TmExFin08:21:38.4439409_TmFin08:21:38.4595741_TmCmpl08:21:58.381466_ActivityContextData:ActivityID%3dc058805f-cfb1-4303-8edc-7962e5cb0d18%3bDbl%3aMBLB.T%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d8255%3bDbl%3aST.T%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d11%3bDbl%3aSTCPU.T%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d15%3bDbl%3aBudgUse.T%5b%5d%3d78.1279983520508%3bI32%3aMB.C%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d37%3bF%3aMB.AL%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d0.4054054%3bDbl%3aMAPI.T%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d15%3bI32%3aRPC.C%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d37%3bDbl%3aRPC.T%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d15%3bI32%3aROP.C%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d6740924%3bI32%3aMAPI.C%5binternal_servername.e04c7165-79e6-401c-a668-a1ed96a7e951%5d%3d85%3bI32%3aATE.C%5bsrv00.domain.com%5d%3d1%3bF%3aATE.AL%5bsrv00.domain.com%5d%3d0%3bI32%3aADS.C%5bsrv00%5d%3d1%3bF%3aADS.AL%5bsrv00%5d%3d8.6476%3bI32%3aADW.C%5bdc1%5d%3d1%3bF%3aADW.AL%5bdc1%5d%3d0.6981%3bI32%3aADS.C%5bdc1%5d%3d3%3bF%3aADS.AL%5bdc1%5d%3d1.060033%3bS%3aWLM.Cl%3dCustomerExpectation%3bS%3aWLM.Type%3dEas%3bS%3aWLM.Int%3dTrue%3bS%3aWLM.SvcA%3dFalse%3bS%3aWLM.Bal%3d480000%3bS%3aWLM.BT%3dEas_Budget:(D)Owner%3aSid%7eKSVORIS%5cusername%7eEas%7efalse%2cConn%3a0%2cMaxConn%3a10%2cMaxBurst%3a480000%2cBalance%3a480000%2cCutoff%3a600000%2cRechargeRate%3a1800000%2cPolicy%3aGlobalThrottlingPolicy%5F3e976729-4019-4478-bb02-790c76651d0a%2cIsServiceAccount%3aFalse%2cLiveTime%3a00%3a00%3a46.5620819_
X-DiagInfo: internal_servername
X-BEServer: internal_servername
X-FEServer: internal_servername
Content-Length: 5864
Cache-Control: private
Content-Type: text/html; charset=utf-8
Date: Tue, 30 Sep 2014 08:21:58 GMT
Set-Cookie: X-BackEndCookie=S-1-5-21-1715567821-1220945662-1801674531-2707=u56Lnp2ejJqBms/LnMjOycrSyMaaydLLz86c0p7JycfSns6am8bJnsiaxsrOgYHOz9DMz9DNz87L38/Hxc3OxcrH; expires=Thu, 30-Oct-2014 06:21:58 GMT; path=/Microsoft-Server-ActiveSync; secure; HttpOnly
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Elapsed Time: 20931 ms.
Owa and everything else works fine.

Third party COMODO wildcard sertificate. Owa gives no warnings on SSL.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 585 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.domain.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.domain.com, OU=COMODO SSL Wildcard, OU=Domain Control Validated, Issuer: CN=COMODO RSA Domain Validation Secure Server CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
Elapsed Time: 562 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
The host name that was found, mail.domain.com, is a wildcard certificate match for common name *.domain.com.
Elapsed Time: 0 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 9/16/2014 12:00:00 AM, NotAfter = 9/15/2017 11:59:59 PM
Elapsed Time: 0 ms.

Again: BB Z10 Active Sync not syncing

Hi Everyone,
I am having problems syncing my contacts and calendat item with my Z10.
I have gone through the other related topics but none of them contained any solution.
I tried everything like security wipe, restart, delete and add gain the account etc etc.
I verified the active sync by using other devices with the server and all work just fine.
The situation is as follows:
-calendar does not sync at all
-task do not sync at all
-contacts do not sync but i am able to perform a remote search which returns the contact i am searching.
This looks as if the connection is working but the z10 does not start the process to sync the data.
Does anyone have any idea what this might be? Are there any log on the bb side which I could check?
Thanks for all assistance in advance...

Hello gwendlandt,
Thank you for your question regarding the issue you are experiencing with synchronizing Contacts and Calendar items on your BlackBerry Z10 smartphone.
In order to synchronize contacts and/or calendar via Microsoft Exchange (with Microsoft Activesync enabled) a CardDAV and/or CalDAV server must be setup by your mail provider. We suggest that you contact your mail server administrator to verify that this is the case.
Let us know if you have any other questions.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Active Sync Not Starting

Getting this crazy error:
Error starting #ID#C4C490642F5489B6:309EE1:106A49D3C08:-7FFB.Source adapter management is initializing.
Obviously the first bit is the resource adapter's ID. This problem just suddently started happening after a restart and no changes to the RA configuration. Thankfully it's a test box...
Anyway, when we try and start the adapter we get this error and in the WebLogic logs we see this:
Exception in Scheduler thread:
com.waveset.util.InternalError: Item 'TaskInstance:SARUNNER:#ID#C4C490642F5489B6:142C63F:1069A84A3C0:-7FC6(id=null)' object is null.
com.waveset.util.InternalError: Item 'TaskInstance:SARUNNER:#ID#C4C490642F5489B6:142C63F:1069A84A3C0:-7FC6(id=null)' object is null.
Weird that it thinks the object is null seeing as how we'd made not changes the RA. Has anyone seen this error?

We had a similar problem on the production environment with the same error as listed on the original post. After struggling for almost 2 work days and the weekend, the issue was that the AD gateway service hung, and restarting the gateway service started all the active sync processing again.
The basic problem is that no error is logged related to the Gateway service (either on IDM side or on the AD server), and the active sync processing thread will hang in execute mode trying to connect to AD. No proper error led us all over the place starting with the database resource which the active sync was running against.
So check that all the applicable resources are responding before getting deeper into Active sync debugging.

Active Sync Not Working for NEXUS MOBILE in Exchange 2010 SP3 Enivironment..

HI Exchange Techy's.
We have Exchange 2010 SP3 Servers. Now All mobiles are working fine Through Active Sync Except Google Nexus.
Problem: Account has been activated successfully in Mobile, But Mails are not synchronized.
Kindly help fix me out of this problem.
We are welcome & Appreciate who are giving Comments & Solutions for this problem.
Regards,
One of your Exchange Person
B@[email protected]

Hi,
I'd recommend asking your question over here:
https://social.technet.microsoft.com/Forums/en-us/home?forum=exchangesvrmobilitylegacy&filter=alltypes&sort=lastpostdesc
This forum is meant for feedback on the TechNet website/subscriptions, not product support.
Good luck.
Don't retire TechNet! -
(Don't give up yet - 13,085+ strong and growing)

Exchange active sync not loading emails?

Hi I am currently using a Samsung Note 2 and i've added my Company email account successfully using Microsoft Active Sync options in Email settings.
however when i go to look at emails, the inbox just stays on "loading..." indefinitely and does nothing.
Does anyone have any ideas why my phone will not pull emails?
thank you!

Hi ,
This is normal behavior in exchange because of autodiscover feature and it is making up the things easier during new account configuration on mobile devices.
After giving up the user name and password ,autodiscover is the feature which will bring up the remaining settings that you mentioned .
We will discuss in terms of security view .
1.User's password would be confidential .
However in worst cases someone might know about anyone's password and email address then on such case there would be chance to configure that particular account in any of the mobile devices.
We can control the above scenario too.
In exchange Active sync organisation settings we have an option to set the DefaultAccessLevel to quarantine for the devices.So that administrator can decide to allow or block the active sync device which is trying to connect to exchange.
Reference Link : http://exchangeserverpro.com/preventing-new-activesync-device-types-from-connecting-to-exchange-server-2010/
Note : If your existing exchange organisation is having active sync devices configured in use then before changing the "Defaultaccesslevel" to quarantine we need to make sure existing active sync device ID'S are added to the corresponding mailboxes
-ActiveSyncAllowedDeviceIDs
Thanks & Regards S.Nithyanandham

Exchange calendar over Active Sync not working - Email does work

Hi all,
I am having some strange issue with my iPhone calendar sync with Exchange (not over iTunes but over the Air with the new business features).
I happen to connect to the exchange server and exchange Contacts and Email without any problems but when it comes to the calendar it stops working. I have no Idea why though?!
IF I create a subfolder on that Calendar and fill it with info it works, appointments are shown but my normal real calendar is not shown at all.
Weired isn't it?
I would be very gratefull for any help.
Kind regards
Maniak

Same problem here...but mine seems to be caused by changing the Exchange settings for testing and then changing them back to what they were. Email and contacts work perfectly, but calendar is dead. What makes it even weirder is that when I click in the calendar I can see the items start pouring into the list view, then they all disappear and it remains empty.
Anyone have any ideas? I tried a restore but I didn't have a backup before I made those changes so it is obviously still happening...
Message was edited by: KnightRyder

Active Sync not Working - Exchange 2013 with Exchange 2007

Hi
Recently we introduced Exchange 2013 servers to our existing Exchange 2007 organization. The servers are just configured with default self-signed certificate and URLs are pointing to server FQDNs.
Everything is at default as far as configuration is concerned in Exchange 2013.
After just introducing the Exchange 2013 CAS servers was checking the ActiveSync functionality using a new mailbox created on Exchange 2013. We have not yet published our Exchange 2013 servers to
Internet (before even doing that, want to ensure ActiveSync is working). We're connecting using our Private network and trying to make a connection to CAS FQDN. Checked a iOS7 (iPad) and a Windows Phone device, both of them configure successfully (with the
certificate warning, which is obvious) but when it comes to synchronizing the contents they fail saying "Cannot Get Mail. Connection to Server Failed"
Checked the IIS Logs on CAS server and found that the device makes a successful connection - as is indicated by successful configuration but thereafter nothing happnes on the device and no error
logged in Event Viewer as well. Could it be that the mailbox server is denying the connection....how to check. How to go ahead with the troubleshooting.
Everything else expect ActiveSync is working perfectly. Tries accessing the ActiveSync VD using the link
HTTPS://Server_FQDN/Microsoft-Server-ActiveSync, this pops-up a window asking for credentials – which is normal behavior indicating ActiveSync virtual directory is good.
Thanks
Taranjeet Singh
zamn

Hey Guys
Just to update here my initial testing revieled that if I run Test-ActiveSyncConnectivity by not specifying the -URL parameter like this:
Test-ActiveSyncConnectivity -MailboxCredential (get-credential User1) |FL
the command fails for an obvious reason as shown in the result. The command is getting the mailbox server name in the ActiveSync URL returned automatically:
ClientAccessServer
: SITE-MBX-02.ABC.COM
Scenario
: Options
ScenarioDescription
: Issue an HTTP OPTIONS command to retrieve the Exchange ActiveSync protocol version.
PerformanceCounterName
: DirectPush Latency
Result
: Failure
Error
: The OPTIONS command returned HTTP 200, but the Exchange ActiveSync header
                           (MS-Server-ActiveSync) wasn't returned. The request likely did not reach a
Client Access
server, either because
- A proxy server intervened (check the headers below for any that may have been
returned by a proxy)
-The virtual directory could not be reached:
https://SITE-MBX-02.ABC.COM/Microsoft-Server-ActiveSync
                     - The virtual directory does not point to a Client Access server:
https://SITE-MBX-02.ABC.COM/Microsoft-Server-ActiveSync
If however, I manually provide the -URL parameter value with FQDN of CAS server:
Test-ActiveSyncConnectivity -URL
https://SITE-CAS-02.ABC.COM/Microsoft-Server-ActiveSync
-MailboxCredential (get-credential User1) |FL
it succeeds.
We have our CAS and Mailbox servers installed on separate systems - no colocation.
This is strange and makes me curious to find out, where does the command without -URL parameter is getting the ActiveSync URL that has mailbox server in it. I checked that the new Exchange 2013 CAS servers have InternalURL parameteres populated with their
own FQDNs and the ExternalURL is empty for now.
Need help in drilling down this further.
Thanks
Taranjeet Singh
zamn

Exchange Active Sync account will not show up, lost all contacts

HI,
I know there have been various reports of the Active Sync not working properly, however my phone appears to have gone a step fuyrther since Lollipop upgrade..
I had to wipe the phone due to the appalling stability of Lollipop, so had to re-install my corporate email account. When i first did using the setting retrieved from back up, it appeared to work, but then my contacts would randomly vanish, all of them, then they would come back a few hours later. Well after a week of this, my phone also decided that emails would not sync. So i've wiped the accoutn clean and "added a new account"
Hurray emails are back.. but no Contacts. So i go into the "accounts" and the exchange account is missing, yet i'm still getting mails.. If i try to add the account, of course it realises it's aduplicate, but there is no sign of the account, in the main settings page, going through email, contacts or calendar..
Sony and Google what have you done - this is my work phone, the IT department haven't got a clue so i'm stuck with a £300 brick which my company are not happy about and are trying to force an S3 compact on me... PLease help..

Waheyy i've figured it out. I'd just like to not thank the following people:
MY IT department
EE Mobile
Sony
The solution as it appears is consists of the following;
Office / Exchange issue
1. Wipe/ delete the device of any email accounts and, if present remove any OUtlook apps (this is just belt an braces) - restart handset.
2. Open the web version of Office365 - go to Mobile devices, and remove the mobile devices attached to the account. Refresh this page and close down.
Android / Native Email, Contact and Calendar - issue
There is actualyl a guide within the sony website that explains this bit, but it does not highlight it is a fix to any possible solution; though trying to find this page through the hundreds of web searches i carried out remains a no go. However as coincidence would have it, i've found another blog with the same issue and fix!
http://blogs.msdn.com/b/baliles/archive/2014/10/22/sony-xperia-z3-with-office-365-contacts-amp-calen...
In essence, when you want to add an exchange account - DO NOT PICK Exchange, just go to add email as a non-exchange email account - i.e. enter email address and password - but then follow the manual set up process and select exchange.
At this point, you'll get the page where you enter domain info etc - -this bit is important! Put full email addy + password, then in server , type outlook.office365.com, then OK- this will then give you all of the options for Email, Calendar, Contacts etc..
Somehthing somewhere gets confused, why this works at this point is unclear vs selecting exchange account from the very beginnig. Anyway - it works- i have my phone back.. Now for the annoying walkman issue!

Flat File Active Sync - Notify admin incase of data processing errors

Dear Friends,
We have couple of Requirements to use OOTB flat file active sync adapter
1. To read data from a flat file and update the records in Sun Identity Manager system
2. Notify admin if there are any data processing errors while reading data from a flat file. The data processing errors can occur if there is an invalid data. for example, lets say the input flat file has 3 columns defined, but the file conatins records which has four values.
firstname,lastname,email
testfirst,testlast,[email protected],12345
Req#1 is working fine. There are no issues with that.
Req#2: if the file contains invalid data, i noticed that the active sync adapter throws an Array Index out of bound exception. so, we need to send an email notification to the admin whenever data processing errors occurs.
I noticed that whenever the data processing exception occurs, the active sync adapter stops processing records and the active sync input form was not triggered. Unless active sync form was triggered, it's very difficult to determine whether the data was read successfully or not.
Please let me know if there are any configurations/customizations to me made on OOTB flat file active sync adapter to handle data processing errors and send email notifications to administrators.
Appreciate your help
Thanks
Vijay

Hi,
We have same requirement that
"Notify admin if there are any data processing errors from a flat file.
The data processing errors can occur if there is an invalid data or account is locked etc..."
In short notify admin if any error logged in Active sync Log file while active sync runs.
Yes,I noticed same that whenever the data processing exception occurs, the active sync adapter stops processing records and the active sync input form was not triggered. Unless active sync form was triggered, it's very difficult to go ahead to meet the requirement.
Please let me know if there are any configurations/customizations to me made on flat file active sync adapter to send email notifications to administrators.
Thanks,
Sudheer

How to shorten active sync process

Hello, I am trying to setup IDM to use Database Table active sync to read SQL table then update couple IDM user's attributes. I used "used wizard generated input form" setting. Once it runs, IDM connects all the resources and fetches all the information of res account that each user has. We have over 6000 user. The active sync took over 10 hours to finish. Where and how can I let active sync not to connect other resource?

I identify that the query allowing take a while.
Periodicly, MGP send from 2 to 8 process which execute the query that takes all the processor. Even there are nothing to update.
How to acelerate it? or how to avoid it?.
UPDATE mobileadmin.cmp$wtgpi_10055 m
SET dmltype$$ = 'D',
seqno$$ = NULL,
dtype$$ = NULL
WHERE clid$$cs = 'XNC04615'
AND nvl(dtype$$, 'N') <> 'D'
AND (seqno$$ IS NOT NULL
OR nvl(dmltype$$, 'N') <> 'D')
AND NOT EXISTS (SELECT 'A'
FROM (SELECT t1.*
FROM shmk.designs_data t1, shmk.userdatakey t2
WHERE t2.user_id = 'XNC04615'
AND t1.ref = t2.ref) s
WHERE s.ref = m.ref) ;

Exchange 2007 SP3 + Active Sync + OWA

I am curious if this can be done:
We want OWA to say use https://webmail.xyz.com
Then we want say use: https://activesync.xyz.com to be exclusively for active sync NOT web mail.
So if someone set sup their device and it asks for exchange server: webmail.xyz.com that only has exclusive rights to OWA, not active sync.
If someone setups their device with activesync.xyz.com then they just go through active sync and NOT OWA.
Can this be done with Exchange 2007 SP3, and the reason we are looking into this is for security reasons.
I need help to find out if this can be done.
Right now we have webmail.xyz.com configured for both OWA & active sync.
thanks

Can you give me some details on this has to be done, do I have to create another URL for say active sync and keep the OWA URL.
Then get a certificate for the Active Sync URL?
Thanks

Active Sync Not Stopping

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