Active Sync Threshold

Has anyone ran across a requirement to set a threshold on the number of operations (add, delete, etc) an active sync process is allowed to run before aborting the request? That is not 100% accurate. The requirement is to abort the operation that has exceeded the threshold but process the remaining operations. The threshold should also be applied prior to any of the actions actually being processed. Hence, it is an all or nothing situation.
For instance, I want to set a threshold on the number of deletions. If during the active sync process this threshold is exceeded all deletions would be skipped but any additions or updates would still be processed. The final requirement is that an administrator would be notified of the issue and have the ability to approve/reject each of the operations.
I have two different thoughts on how best to solve this:
1) Use a pre-poll workflow to examine the resource and perform the threshold check. If the threshold is exceeded then a flag is set to indicate that these operations should be skipped. The active sync forms then use this flag in order to determine what to do with the request. The nice thing about this is that the administrator simply has to disable the pre-poll workflow to allow the operations to be completed. However, the solution is highly dependent on the resource type. It also requires the ability to effectively force a change on the record so that it is processed during the next active sync run.
2) Build a workflow that defers all threshold-based operations until the end of the active sync process. Then use a post-poll workflow to perform the threshold check. If the threshold is not exceeded then the deferred tasks can be ran immediately. However, if the threshold is exceeded then a notification can be sent to an administrator. I would need to provide a server task for the administrator to either approve/reject the deferred operation.
I think both solutions will work. I am wondering if anyone has already solved this issue or has thoughts on my two different approaches.
Thanks,
Pete

What about this: keep track of the number of deletions by whatever means and set some flag when the threshold has been reached. Then, in the Delete User Workflow, check the flag and if it is set, force an approval so the operation is suspended until it is approved or rejected.

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Exchange active sync cannot connect to server after migration mailbox user from exchange 2007 to exchange 2013 coexistence

Hello, everyone, my name is rafl
I have a problem with exchange 2013 active sync.
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but any problem with active sync connection on the mobile device after moving mailbox user. I reconfigure the exchange ActiveSync external connection domain (latest.domain.com) on mobile device replacing legacy exchange ActiveSync external connection domain
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A network error occurred while communicating with the remote host.
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Elapsed Time: 21072 ms.
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direction with what we have found so far?
Thanks,
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You cannot use ActiveSync for that, but there are SharePoint clients for the iPhone. Windows Mobile 7 natively supports SharePoint with SharePoint Workspace Mobile, part of Microsoft Office Mobile. Android and BlackBerry might also have some apps.
Use Microsoft SharePoint Workspace Mobile
http://www.microsoft.com/windowsphone/en-us/howto/wp7/office/use-office-sharepoint-workspace-mobile.aspx
iPhone SharePoint Apps Shootout
http://www.codeproject.com/KB/iPhone/iPhoneSharePointApps.aspx
Comparing SharePoint iPhone Apps
http://blog.praecipio.com/2010/11/02/comparing-sharepoint-iphone-apps/
MCTS: Messaging | MCSE: S+M

Report on active sync actions (like starting and stopping the sync)

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Hi Smit,
I believe you are talking about FMS AWS instance and you may be using a centos 4.0.2 instance AMI or lower?
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Regards,
Shiraz Anwar
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"This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
Facts:
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- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
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- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
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- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

Multiple SIM instances on same db - disable Active Sync for one?

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957354 wrote:
Hi Laxman,
If its a testing purpose its ok to have a one oracle_home and single listener for multiple DB. One problem when applying oracle patches for one of the instances running in a multiple DB running then you need to bring all the DB running in that host since the oracle_home is sharing between all db instances.
Thanks
Sunil Rajesh K.C.Starting with 11g, patchset updates are full installs and done into a new home. This makes it possible to migrate one instance at a time. However, your point would be a consideration for one-off patches like CPUs.
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Calendar & Contacts do not Sync to iPhone via Active Sync

I've been trying to figure this out for 3 days now. I have searched all over this site and the Internet in general and nothing I have found has fixed the issue.
Basically, starting last week, my Push mail from Exchange started draining my battery from 100% - dead in about 8 - 10 hours. I turned off Push and my battery draining issues went away.
On Monday while searching the net for assistance with the battery draining issue I saw a suggestion to delete the account from the iPhone and re-add it. I did this and all h*ll broke loose.
Ever since adding the exchange server back in the following issues exist:
1. No contacts will sync over from my Outlook Mailbox.
2. No calendar entries will sync over from my Outlook Mailbox.
3. Only a handful of existing mail messages synced over after adding it (doesn't matter what I set my number days/months to save).
4. New mail seems to show up fine, but if I read it in Outlook it does not mark it as read on the iPhone and vice versa.
5. If I get a new invite for a meeting it adds it to my calendar on the iPhone but I dont' get any of the options to accept/decline.
I have tried everything I can think of an all of the suggestions that have been posted online. I've even gone as far as deleting/archiving EVERYTHING out of my mailbox, including contacts, calendar entries, tasks, all mail sent and received, you name it. Nothing I do gets Active Sync working the way it should.
I've added and removed the exchange account to/from my iPhone so many times I can practically do it blindfolded. I even restored my iPhone to factory defaults and then restored a backup I had from before the problems started occurring.
Other co-workers on the same Exchange server are not having these issues.
Any ideas from anyone? I'm trying to see if I can get some assistance from our Exchange team but I don't know what if any help I will get as this is not a supported device on our network.
One thing that I can't seem to do (probably the version of Exchange we are running) is get to the mobile devices section of the Outlook Web Access Client to delete the iPhone profile.
FWIW, this is an original iPhone running 2.2.

I have this exact same issue!
I was on 2.0.1 running fine until late last week, noticed emails would not show up unless I had opened them in outlook. I thought I ran into a bug so I upgraded to 2.0.2. Now I can sync my email if outlook had them opened previously, but no calendar or contacts at all. I don't think my exchange admins will move me to another server, any other ideas?
I love my iphone but if these features don't work I can't use it. I would appreciate any ideas.

Automatic Active Sync failed to Start at appropriate time

Hellos,
Its holiday season here. We had a FF Active Sync process that failed to start up.
Ops noted an overheating CPU at 2am. Server was brought down.. App server stopped, Database stopped. Fan fixed and Server rebooted.. Database started Ok, App server started Ok.. according to AS Log idM started up ok... but the 'automatic' Active Sync process refused to start.
What could prevent it?!
I have seen various people's opinions.. e.g.
"Hi,
There can be lot of reasons , for not starting activesync.
if you are using activesync between SIM and database ,
then lets start from activesync wizard ,
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2)check the startup type
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Warm Regards,
Gajanan"
This process had been left unstarted for some time. Noone checked.. why should they.. its automatic (obviously IdM isnt an R.E.M. fan)
Surely an automatic start type should (re)start after a reboot for hardware reasons!
Is the only thing we can we put in a Solaris shell script to test that these ****ing active sync process have been started and are running after a reboot/restart of App.server is a date test of the log file? i.e. if log file has not been touched in x days raise an alarm... seems something that is better built into IdM than a script.
How has this problem been faced and met by others out there? I am sure we are not the only people who have had to shutdown and restart IdM.

Indeed it does. The problem is that a log is just that.. a log of what has happened. In our case the 'automatic' AS process failed to start automatically.
We are forced to use the log and reverse apriori reasoning to detect whether the AS process actually started.
I hope you agree this situation isnt really satisfactory, is it?

Enterprise Data Plan required for Exchange Active Sync?

From:
http://www.wireless.att.com/cell-phone-service/specials/iphone-info.jsp
"What is the Enterprise Data plan?
Customers interested in using iPhone to access corporate email, business applications or corporate intranet will activate with an Enterprise Data Plan for iPhone."
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I'm just a regular guy who works at a small company and would like my personal cell phone - used 99% of the time for personal needs - to be able to access my work email/calendar/contacts.
Message was edited by: engstrom

Ok, so I went by the AT&T store this afternoon to pre-approve my credit in order to save time on the 11th. Well, turns out it won't help, because they told me they are going to have to run a special iPhone credit check the day you buy it anyway, so it is pointless to get pre-approved (great job AT&T).
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To me, this would mean that you would have to start with a base business plan, then add the iPhone Enterprise data. Well, if you are an individual opening a personal account, can you even sign up for a business plan? If this is the case, then their own literature prevents you from even getting the Enterprise plan if you wanted to. It seems to me that the would be proof that you don't HAVE to have the Enterprise plan to use ActiveSync, Exchange, etc.

Active Sync - No data displayed in Outlook 2013

Hello,
We are currently developing Active Sync support for SOGo (www.sogo.nu). Everything works well with Android and iOS based devices but Outlook 2013 doesn't work.
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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<FolderSync xmlns="FolderHierarchy:">
<Status>1</Status>
<SyncKey>1</SyncKey>
<Changes>
<Count>9</Count>
<Add>
<ServerId>mail/INBOX</ServerId>
<ParentId>0</ParentId>
<Type>2</Type>
<DisplayName>INBOX</DisplayName>
</Add>
<Add>
<ServerId>mail/Drafts</ServerId>
<ParentId>0</ParentId>
<Type>3</Type>
<DisplayName>Drafts</DisplayName>
</Add>
<Add>
<ServerId>mail/Sent</ServerId>
<ParentId>0</ParentId>
<Type>5</Type>
<DisplayName>Sent</DisplayName>
</Add>
<Add>
<ServerId>mail/Trash</ServerId>
<ParentId>0</ParentId>
<Type>4</Type>
<DisplayName>Trash</DisplayName>
</Add>
<Add>
<ServerId>mail/Aaaaappppp</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Aaaaappppp</DisplayName>
</Add>
<Add>
<ServerId>mail/Shared Folders/bar</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Dossiers partagés/bar</DisplayName>
</Add>
<Add>
<ServerId>vevent/personal</ServerId>
<ParentId>0</ParentId>
<Type>8</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vtodo/personal</ServerId>
<ParentId>0</ParentId>
<Type>7</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vcard/personal</ServerId>
<ParentId>0</ParentId>
<Type>9</Type>
<DisplayName>Personal Address Book</DisplayName>
</Add>
</Changes>
</FolderSync>
Here is the initial Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
After that, here is the other Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>127-317</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">125</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">test plain 1</Subject>
<DateReceived xmlns="Email:">20140114T133337Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>772</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
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by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 08:33:37 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id AA70A2801A1
for <[email protected]>; Tue, 14 Jan 2014 08:33:37 -0500 (EST)
User-Agent: SOGoMail 2.1.2
X-Forward: 172.20.20.7
MIME-Version: 1.0
from: "Wolfgang Fritz" <[email protected]>
subject: test plain 1
message-id: <6a3b-52d53c80-1-61634300@97912150>
to: "sogo10" <[email protected]>
content-type: text/plain; charset="utf-8"
date: Tue, 14 Jan 2014 08:33:37 -0500
content-transfer-encoding: 7bit
test plain 1
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">126</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">Event Invitation: "test meeting 1"</Subject>
<DateReceived xmlns="Email:">20140114T151104Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>3310</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
Received: from sogo.example.com (localhost [127.0.0.1])
by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 10:11:04 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id 9A0C7280C68
for <[email protected]>; Tue, 14 Jan 2014 10:11:04 -0500 (EST)
x-sogo-message-type: calendar:invitation
MIME-Version: 1.0
content-type: multipart/mixed; boundary="----=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------"
date: Tue, 14 Jan 2014 10:11:04 -0500
from: "Wolfgang Fritz" <[email protected]>
subject: Event Invitation: "test meeting 1"
to: "sogo10" <[email protected]>
Message-Id: <[email protected]>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/html; charset=utf-8
<html>
<head>
<style type="text/css">
.container { max-width: 600px; }
h1 { font-size: 18px; font-weight: normal; padding-bottom: 9px; border-bottom: 1px solid #ccc; }
h1 small { font-size: 12px; color: #999; }
.dl-horizontal dt { float: left; width: 120px; overflow: hidden; clear: left; text-align: right; text-overflow: ellipsis; white-space: nowrap; }
dt { font-weight: bold; line-height: 17px; }
dt, dd { font-size: 12px; line-height: 18px; }
dt { display: block; }
h1, dd, .dl-list dt { margin-left: 130px; }
</style>
</head>
<body>
<div class="container">
<h1>Event Invitation: "test meeting 1"
<small>Wolfgang Fritz</small></h1>
<dl class="dl-horizontal">
<dt>Start:</dt>
<dd>Wednesday, January 15, 2014 - 08:00 America/Montreal
</dd>
<dt>End:</dt>
<dd>Wednesday, January 15, 2014 - 09:00 America/Montreal
</dd>
</dl>
</div>
</body>
</html>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/calendar; method=REQUEST; charset="ISO-8859-1"
content-transfer-encoding: quoted-printable
Content-Class: urn:content-classes:calendarmessage
BEGIN:VCALENDAR
PRODID:-//Inverse inc./SOGo 2.1.2//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:America/Montreal
X-LIC-LOCATION:America/Montreal
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D3;BYDAY=3D2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:19701101T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D11;BYDAY=3D1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:7264-52D55380-1-3CD17680
SUMMARY:test meeting 1
CLASS:PUBLIC
ATTENDEE;PARTSTAT=3DNEEDS-ACTION;CN=3Dsogo10;ROLE=3DREQ-PARTICIPANT;RSV=
P=3DTRUE:mai
lto:[email protected]
ORGANIZER;CN=3DWolfgang Fritz:mailto:[email protected]
CREATED:20140114T151104Z
DTSTAMP:20140114T151104Z
LAST-MODIFIED:20140114T151104Z
DTSTART;TZID=3DAmerica/Montreal:20140115T080000
DTEND;TZID=3DAmerica/Montreal:20140115T090000
TRANSP:OPAQUE
END:VEVENT
END:VCALENDAR
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0--------
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4C00-7-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<StartTime xmlns="Calendar:">20140120T130000Z</StartTime>
<EndTime xmlns="Calendar:">20140120T133000Z</EndTime>
<TimeZone xmlns="Calendar:">LAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwGQsAAAABAAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQFwMAAAACAAIAAAAAAAAAxP///w==</TimeZone>
<Organizer_Email xmlns="Calendar:"/>
<Organizer_Name xmlns="Calendar:"/>
<Subject xmlns="Calendar:">test meeting 1</Subject>
<UID xmlns="Calendar:">040000008200E00074C5B7101A82E0080000000050837F27D115CF01000000000000000010000000CDB129B5CE29804CB432AF17CBC48EB5</UID>
<Sensitivity xmlns="Calendar:">0</Sensitivity>
<BusyStatus xmlns="Calendar:">0</BusyStatus>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234548</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B80-5-1C8F5920.vcf</ServerId>
<ApplicationData xmlns="AirSync:">
<LastName xmlns="Contacts:">Brocoli</LastName>
<FirstName xmlns="Contacts:">Annie</FirstName>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>214-74</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>104-118</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B00-1-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<Complete xmlns="Tasks:">0</Complete>
<DateCompleted xmlns="Tasks:">(null)</DateCompleted>
<Importance xmlns="Tasks:">1</Importance>
<ReminderSet xmlns="Tasks:">0</ReminderSet>
<Sensitivity xmlns="Tasks:">0</Sensitivity>
<Subject xmlns="Tasks:">test 2</Subject>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
As you can see, there are 2 mails, 1 event and 1 contact.
Can anyone tell me what could be wrong in our response which could lead Outlook 2013 to reject it?
Thanks,

I enabled logging in Outlook 2010 and here is a the failure trying to synchronize one single mail:
- <eas>
<Url>https://sogoludo.inverse.ca/Microsoft-Server-ActiveSync?Cmd=Sync&User=sogo10&DeviceId=E820059D81C44570ADE521CE7B1E1494&DeviceType=WindowsOutlook15</Url>
<Method>POST</Method>
<Username>sogo10</Username>
- <request>
<headers>Accept-Encoding: gzip, deflate Content-Type: application/vnd.ms-sync.wbxml MS-ASProtocolVersion: 14.0 X-MS-WL: Outlook/1.0 X-TransactionID: {5B6DFE82-0F0F-4703-8647-81BD1E7E193B}</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_SyncKey>131-337</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
</a0_Collections>
<a0_WindowSize>32</a0_WindowSize>
</a0_Sync>
</request>
- <response>
<headers>: HTTP/1.1 200 OK Connection: Keep-Alive Content-Length: 1192 Content-Type: application/vnd.ms-sync.wbxml Date: Wed, 22 Jan 2014 01:27:42 GMT Keep-Alive: timeout=5, max=60 MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1 MS-Server-ActiveSync: 14.0</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>132-338</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_Status>1</a0_Status>
- <a0_Commands>
- <a0_Add>
<a0_ServerId>131</a0_ServerId>
- <a0_ApplicationData>
<a2_From>[email protected]</a2_From>
<a2_To>[email protected]</a2_To>
<a2_Subject>test plain text</a2_Subject>
<a2_DateReceived>20140122T012742Z</a2_DateReceived>
<a2_Importance>1</a2_Importance>
<a2_Read>0</a2_Read>
<a2_MessageClass>IPM.Note</a2_MessageClass>
<a2_InternetCPID>65001</a2_InternetCPID>
- <a17_Body>
<a17_BodyType>4</a17_BodyType>
<a17_EstimatedDataSize>770</a17_EstimatedDataSize>
<a17_Truncated>0</a17_Truncated>
<a17_Data>Return-Path: <[email protected]> Received: from sogo.example.com (localhost [127.0.0.1]) by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA; Tue, 21 Jan 2014 20:27:42 -0500 X-Sieve: CMU Sieve 2.4 Received: from localhost (localhost
[127.0.0.1]) by sogo.example.com (Postfix) with ESMTP id 596562808E3 for <[email protected]>; Tue, 21 Jan 2014 20:27:42 -0500 (EST) User-Agent: SOGoMail 2.1.2 X-Forward: 172.21.0.10 MIME-Version: 1.0 from: "Wolfgang Fritz" <[email protected]>
subject: test plain text message-id: <7240-52df1e80-3-34827b00@260596697> to: "sogo10" <[email protected]> content-type: text/plain; charset="utf-8" date: Tue, 21 Jan 2014 20:27:42 -0500 content-transfer-encoding: 7bit test 1</a17_Data>
</a17_Body>
<a2_ContentClass>urn:content-classes:message</a2_ContentClass>
- <a2_Flag>
<a2_FlagStatus>0</a2_FlagStatus>
</a2_Flag>
<a17_NativeBodyType>4</a17_NativeBodyType>
</a0_ApplicationData>
</a0_Add>
</a0_Commands>
</a0_Collection>
- <a0_Collection>
<a0_Class>Calendar</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Contacts</a0_Class>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Tasks</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
</a0_Collections>
</a0_Sync>
</response>
</eas>

E-mail and Exchange Active Sync

Planning on configuring E-mail in your Xperia phone? Or do you experiencing problems syncing your E-mails? If yes this might be the topic for you.
Below you’ll find some guides on how to setup E-mail sync and troubleshoot any problems.
POP3/IMAP
POP4/IMAP E-mail accounts are the most commonly used. This guide will show you the steps of configuring your E-mail manually if your E-mail server doesn’t support auto setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Configuring POP3 or IMAP E-mail
Go to the E-mail application and enter your E-mail address and password. Now press Manual setup.
Chose the kind of E-mail server your provider is using. If uncertain check this with your E-mail provider.
Under Incoming settings enter your username, password and server details. If you’re uncertain about these details contact your E-mail provider. But in general your username is the same as your E-mail address but some providers may use a specific user name for your account.
Here you can also set if the server should delete the E-mails if you delete them in your phone. This setting is by default always set to Never.
Next step is Outgoing settings. If your E-mail provider also has an SMTP server you can enter the details for sending E-mails here. This normally requires a sign-in on the SMTP server. If yes, check the Require sign-in box and enter your E-mail address and password. As above if you’re uncertain about any of these details contact your E-mail provider.
If your E-mails provider lacks an SMTP server you can check if your network operator provides an SMTP server and use their details. Using your network operators SMTP generally doesn’t require sign-in.
Now it’s time to set how and when to check for new E-mails. Set and check the options you desire.
The last step of the setup is to enter an account name and your name (signature).
Troubleshooting POP3/IMAP E-mail
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
E-mail disappearing?
By default our E-mail application is set to only mirror the server. So if an E-mail on the server is deleted it will also be removed from the phone at the next sync.
Syncing sent E-mail?
This is not possible on POP3 configurations. To be able to sync sent E-mails in the phone you must have configured an IMAP or Exchange Active Sync account.
Problem sending E-mail?
If you’re not using the same SMTP server as network operator in your phone you might experiencing problems sending E-mail via mobile networks. If this is the case you can connect to a Wi-Fi network to send E-mail or check with your SMTP provider if the outgoing port can be encrypted.
If none of the tips above helps you, you can try to download a third party E-mail application from Google Play store. This can be easy way to rule out where a specific problem may be located.
Exchange ActiveSync
Our Xperia phones come with the built-in Android native client for synchronizing your corporate E-mails, calendar and contacts. Here are some things worth double checking if you would experience any problems with Exchange sync.
Begin with checking your sync account details and if you haven’t configured the Exchange ActiveSync account yet see the instructions bellow.
Configuring a Exchange ActiveSync account
Go to the E-mail application and enter your corporate address and password. Then press next.
Don’t worry if the setup might fail at this point because most Exchange servers don’t have auto setup enabled. In this case just press Manual setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Now our E-mail application needs to know what kind of account you want to configure. Press Exchange ActiveSync.
This will bring you to the incoming settings screen. Enter domain\user name, password and server address. If you’re uncertain about your details contact your IT department to check which credentials to use. You will also need to know if you should accept all SSL certificated or use a client certificate.
When all details are correct you will have to setup how and when to sync. So enter and check the options you desire.
When you see this screen the setup is complete.
If your Exchange server requires certain security settings you might see the following pop-up after finishing the setup. If this is the case you must approve the security update in order to sync E-mail, calendar and contacts.
Pressing OK will give you a screen showing you what permissions you need to give the E-mail application. These permissions/ security settings are set from the Exchange server and depend on your corporate IT policy.
Troubleshooting Exchange Active Sync
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
ActiveSync protocol version
You can check which Exchange ActiveSync protocols that are supported by your phone model in its white paper. http://developer.sonymobile.com/downloads/whitepapers/
Compare this with your server to make sure they’re compatible.
“SERVER REQUIRES UNSUPPORTED SECURITY FEATURES”
If you get the error message above your Exchange server is using security settings which are not supported by the Android native Exchange ActiveSync application. Which security settings that your phone model supports depend on firmware version and phone model. If your company runs on security settings that the Android native mail application doesn’t support and you don’t plan to alter the security settings, an alternative is to download any of the dedicated Exchange ActiveSync applications from Google Play store.
New meetings don’t sync?
If you have entered a new meeting in the phone and it doesn’t sync make sure that the meeting has been put into the correct account. When creating a new meeting in the calendar application make sure that you’ve chosen your ActiveSync account as calendar when creating the meeting.
How to use GAL (Global Address List)?
In most of our models you can access the GAL by opening the contacts application and tap the search icon. This will search the Global Address List on your exchange server. Our mail application also searches GAL when typing something in the To: field. Unfortunately we don’t have any default support at the moment for browsing the complete Global Address List.
For more information about what is supported by our Contacts, Calendar and E-mail applications please see this link (Xperia Z, Xperia ZL, Xperia ZR and Xperia Tablet Z). Or this link (Xperia Z1, Xperia Z ultra and Xperia Z1 Compact).
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you sure that your account is really configured for the ActiveSync protocol? Because we've seen this occur only when using IMAP with Hotmail/Outlook.com.
I suggest that you make sure that the account is configured as POP3 or EAS. Or use their own dedicated app.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

How to catch error in the Active Sync process

Hi, we are using Flat File active sync to update IDM user attribute. Once IDM found matched record, it builts view. However, during this period, the the matched user is locked, for example. Then IDM stop processing this record then go to next record. How can I catch this error? In log file I saw error message but how can use workflow or other way to know the error? How can get ResultItem that contains error message during AS?

Hi,
I am doing the following....
Assume a main workflow which calls many sub workflows ...
1. Define two global variables as follows
<Variable name='anyErrorOccured'><Boolean>false</Boolean></Variable>
<Variable name='allErrorMsg'><s>Error..</s></Variable>
2. In the all main and sub workflows, add an special 'Action' to check the errors after each Action
<Action id='1' name='doSomething'>
</Action>
<Action id='2' name='checkForErrors'>
<cond>
<isTrue><ref>WF_ACTION_ERROR</ref></isTrue>
set the anyErrorOccured variable to true
Append a custom error message(hard coded) to allErrorMsg variable - error message may contain workflow name and in which action error occured
</cond>
</Action>
3. Before ending the main workflow, if anyErrorOccured is true, then send an email to IDM administartor with allErrorMsg
<Activity id='3' name='CheckOverallError'>
<Transition to='SendOverallErrorNotificationToIDM'>
<ref>anyErrorOccured</ref>
</Transition>
<Transition to='end'/>
</Activity>
Hope, this helps.
Furthermore, I tried to catch the actual error trace from IDM using the following in each 'checkForErrors' Action and append all IDM error messages for email notification.
<invoke name='getMessage'>
<get>
<invoke name='getErrorMessages'>
<ref>WF_CASE_RESULT</ref>
</invoke>
<i>1</i> ???????
</get>
</invoke>
But , it was not successful, as I could not extract the right error mesage at the right place from WF_CASE_RESULT

Error while running SAP HR activ sync

Hi Geeks,
Got this issue while I run my SAP Active sync.
"Caused by: com.sap.mw.idoc.IDoc$Exception: (8) IDOC_ERROR_INITIALIZATION: Could not initialize SAP Java Connector IDoc Class Library. Found SAP Java Connector version 2.1.6 but version 2.1.8 or a higher patch level is required."
I have SAPJco 2.1.6 in my class path and the Sap Idoc is of 2.1.8 but I am not able to find the earlier version of sap idoc jars in serverice.sap.com.
Let me know ur thoughts on the same.
Regards
Jeyanth

Hi Choon,
First of all do you have the installation guide on you, if not please get one from the marketplace. The one I have suggests the following at the end of installation -
Since we are installing IDES, I am told just click retry once more (you will get the error again), and
then click OK to end the installation. This is valid for SAP R/3 4.7 ext.1.
See if this removes the error you are getting, please awards points if you succeed, and let me know.
Thanks,
kind regards,
M. Nizam

Help with Exchange 2007, Active Sync and iPhone 3g - software 2.0.2

Hello good evening and *******
Now that's said, is anyone else having 'issues' with this?
I'm on install number ten of Exchange 2007 and god knows how many different variations of trying to connect to it on the phone. I can get OWA working on the phone and via the web both on the phone and via my home pc, i've had Outlook at home working and i've had Outlook at work working. Honestly when it works, it's seamless and very very quick however i'd like it to work for longer than a day and have some faith that it will do so.
What I keep finding is that for some reason, despite nothing changing on the server or the phone is that Active Sync eventually fails and for no apparent reason. The longest i've had it working is just over a day ( yesterday) and last night it packed up again.
I think it's something to do with certificates / dns but that's purely guesswork as I thought i'd fixed it last time by setting up the FQDN to point at both internal and external network cards on our internal network.
I would also like to point out that Exchange2007 has been working perfectly throughout all of this, it's just the iPhone / ActiveSync part that dies - unsurprisingly this is the most important bit for me as that's the bit our sales force will be relying on when we transfer to exchange.
I'm no Mac 'fan' and i'm not that much in love with Windows but there seems to be something amiss between Apple and Microsoft and due to the iPhones complete lack of diagnostic logging further compounded by silent error messages i'm at a loss to find out where / why / when it's breaking.
Is there a 2.0.3 update due which will address this problem?
In the meantime i'm off to install Exchange ..... again, set up security certificates ... again ..... and see if it will fix what's broken .... again

And now it's working!!!
I changed the following in IIS.
Default website - Microsoft Server ActiveSync Properties
virtual directory - read access enabled
directory security - integrated windows authentication, digest authentication, basic authentication enabled
realm - set to mydomain.com
Changed the same things for OWA
That appears to have done the trick but i've been here before so i'll see if it stays working over the weekend.
As a phone ... i'm impressed, as a web enabled device, i'm impressed but as a Corporate Tool ..... i've yet to be impressed, largely due to the complexity of integration into exchange.

Active Sync Threshold

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