Active users report shows  REP-0004: Warning

Hi,
Active users request logfile showing
Enter Password:
REP-0004: Warning: Unable to open user preference file.
How to solve this wraning?And actually what it means
Regards

Hi,
Have a look at the following documents and see if it helps.
Note: 742122.1 - Reports Fail With REP-0004 REP-3000 REP-0069 REP-57054 On a Cloned R12 (12.0.4) Instance
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=742122.1
Note: 210795.1 - Troubleshooting Guide for REP-4 error
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=210795.1
Regards,
Hussein

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