ActiveDirectory authentication extremely slow
I just upgraded to Leopard last night and now all of my AD accounts take an extremely long time to authenticate (~ 2 mins per request). The long pause occurs when I first log in and anytime I need to authenticate the user (e.g. to unlock system prefs panes). Additionally, I can no longer access the Login Items tab for my domain accounts (it shows up in the Accounts pref pane but I can't click on it).
I have tried unbinding from the domain, deleting all domain users, rebooting, re-binding to the domain but still have these problems.
All was working fine with Tiger before the upgrade. The server is Win2K3 SBS.
Does anyone have an idea as to what has changed with Leopard and how to fix it? Thanks for your help!
Hi Perry,
It will work with SBS2003, but you have to keep in mind if you're running Exchange and other services with it that you take those things in account. I would not recommend going this way, I was able to do this with very little impact because it was in a test environment. I mainly did it to narrow down the cause of the problem. I would recommend disabling Bonjour with iServeBox 1.3 first and using that as your work around. Then wait for Apple to patch the problem (hopefully they do) and then you can re-enable Bonjour if you need to. If you heavily rely on Bonjour, then you might wait until it's patched before rolling it out or rename the domain. There's a 77 page how-to for the domain rename tool. Make sure you don't miss any steps if you go for it. Take care...
Link to the rename tool and documentation
http://technet.microsoft.com/en-us/windowsserver/bb405948.aspx
Similar Messages
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Macbook Pro 2011 extremely slow wondering if hard drive failure
Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
In recovery mode I reinstalled OSX
I was finally able to install updates after completing the above that were not able to be installed before.
I ran etre check, this is the report that came up:
Problem description:
Extremely slow computer, possible hard drive failure
EtreCheck version: 2.0.11 (98)
Report generated November 3, 2014 9:25:29 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (357.49 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[invalid?] com.luthresearch.savvyconnectmenu.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.luthresearch.scservice.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SavvyConnect UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: Java 7 Update 67 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Java Support
Logitech Control Center Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% Safari
3% WindowServer
0% fontd
0% Google Chrome
0% ps
Top Processes by Memory: ℹ️
245 MB WebProcess
206 MB System Preferences
168 MB Safari
99 MB mds
82 MB Google Chrome
Virtual Memory Information: ℹ️
1.37 GB Free RAM
1.57 GB Active RAM
318 MB Inactive RAM
1.03 GB Wired RAM
436 MB Page-ins
0 B Page-outs
Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook. While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
STEPS TO DATE:
1.Installed several memory utility programs (Daisy Disk & MacCleanse) system
maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc. Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires. This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
PLANNED FINAL INTERVENTION:
3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals. While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way. The war is not yet over, but I'm feeling good about the battle plan! -
Macbook Pro running extremely slow since updating to Yosemite
Hello All,
I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
Problem description:
Macbook Pro 13":
Purchased in mid-2010.
Most Recent Issue (Main Concern):
(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
Ongoing Issues (Greater than one year):
(1) Extremely short battery life (may last two hours on full charge)
(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
(3) SD Card reader doesn't recognize/open an SD card when inserted.
Lex Cschellings Requested the Following:
No obvious elements in the list.
This may well be a dying disk and/or a very bad battery.
Do following:
make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
Then post the link in a new thread.
In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
Lex
Battery Information is as follows:
Battery Information:
Model Information:
Serial Number: W00324SYZD3LA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 3205
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4350
Health Information:
Cycle Count: 987
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2489
Voltage (mV): 11143
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 11:09:57 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.sbd.plist
[killed] com.apple.spindump_agent.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.google.Chrome.framework.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
AdobePDFViewer: Version: 10.1.7 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% ARM
5% Google Chrome
2% launchservicesd
0% AppleSpell
0% WindowServer
Top Processes by Memory: ℹ️
90 MB Google Chrome
38 MB Google Chrome Helper
21 MB mds
17 MB WindowServer
17 MB System Information
Virtual Memory Information: ℹ️
25 MB Free RAM
952 MB Active RAM
944 MB Inactive RAM
578 MB Wired RAM
9.26 GB Page-ins
278 MB Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 09:13:10 PM Self test - passedLex,
I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
### SYSTEM INFORMATION ###
Report Timestamp : January 6, 2015 3:09:15 PM CST
Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15
Application Name : DriveDx
Application Version : 1.3.0.444
App SubBuild : 0
Application Edition : 1
DriveDx Knowledge Base Revision : 1/1
Computer Name : <BLOCKED>
Host Name : <BLOCKED>
IP Address : <BLOCKED>
Computer Model : MacBookPro7,1
OS Boot Time : 2015-01-06T13:54:46
Time Since Boot : 01h 14m 29s
OS Name : Mac OS X
OS Version : 10.10.1
OS Build : 14B25
OS Kernel Version : Darwin 14.0.0
ATA Command Support Tolerance : verypermissive
N of drives with S.M.A.R.T support : 1
### DRIVE 1 OF 1 ###
Last Checked : January 6, 2015 2:59:53 PM CST
Last Checked (ISO 8601 format) : 2015-01-06T14:59:53
Advanced SMART Status : OK
Overall Health Rating : GOOD 100%
Overall Performance Rating : GOOD 100%
Issues found : 2
Serial Number : 5VCK3CCN
WWN Id : 5 000c50 029e6a4c3
Volumes : Untitled
Device Path : /dev/disk0
Total Capacity : 250.1 GB (250,059,350,016 Bytes)
Model Family : Seagate Momentus 5400.6
Model : ST9250315ASG
Firmware Version : 0008APM2
Drive Type : HDD 5400 rpm
Power On Time : 7,694 hours (10 months 20 days 14 hours)
Power Cycles Count : 4,772
Current Power Cycle Time : 1.2 hours
=== DEVICE CAPABILITIES ===
S.M.A.R.T. support enabled : yes
DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]
Sector Logical Size : 512
Sector Physical Size : 512
Physical Interconnect : SATA
Removable : no
Ejectable : no
ATA Version : ATA8-ACS T13/1699-D revision 4
SATA Version : SATA 2.6, 1.5 Gb/s
Attributes Data Structure Revision : 10
SMART Command Transport (SCT) flags : 0x103f
SCT Status supported : yes
SCT Feature Control supported : yes
SCT Data Table supported : yes
Error logging capabilities : 0x1
Self-tests supported : yes
Offline Data Collection capabilities : 0x73
Offline Data Collection status : 0x0
Auto Offline Data Collection flags : 0x0
Bay # : 1
I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
[Known device ]: yes
[Drive State Flags ]: 0xc0000000
[Last State Change Timestamp ]: 2015-01-06T14:52:48
[Last State Change Flags ]: 0x40000000
[Last State Change Diff Flags ]: 0x1
=== CURRENT POWER CYCLE STATISTICS ===
Data Read : 2.2 GB
Data Written : 768.4 MB
Data Read/Write Ratio : 2.91
Average Throughput (Read) : 2.6 MB/s
Average Throughput (Write) : 865.2 KB/s
Operations (Read) : 43,921
Operations (Write) : 28,114
Operations Read/Write Ratio : 1
Throughput per operation (Read) : 52.2 KB/Op
Throughput per operation (Write) : 28.0 KB/Op
Latency Time (Read) : 0 ns
Latency Time (Write) : 0 ns
Retries (Read) : 0
Retries (Write) : 0
Errors (Read) : 0
Errors (Write) : 0
=== PROBLEMS SUMMARY ===
Failed Indicators (life-span / pre-fail) : 0 (0 / 0)
Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
Warnings (life-span / pre-fail) : 2 (2 / 0)
Recently failed Self-tests (Short / Full) : 0 (0 / 0)
I/O Errors Count : 0 (0 / 0)
Time in Under temperature : 0 minutes
Time in Over temperature : 0 minutes
=== IMPORTANT HEALTH INDICATORS ===
ID NAME RAW VALUE STATUS
5 Reallocated Sector Count 0 100% OK
197 Current Pending Sectors Count 0 100% OK
198 Offline Uncorrectable Sector Count 0 100% OK
199 UDMA CRC Error Count 20,154 100% Warning
=== TEMPERATURE INFORMATION (CELSIUS) ===
Current Temperature : 31
Power Cycle Min Temperature : 29
Power Cycle Max Temperature : 34
Lifetime Min Temperature : 0
Lifetime Max Temperature : 46
Recommended Min Temperature : 3
Recommended Max Temperature : 62
Temperature Min Limit : 0
Temperature Max Limit : 65
=== DRIVE HEALTH INDICATORS ===
ID | NAME | TYPE | UPDATE | RAW VALUE | VALUE | THRESHOLD | WORST | STATUS
1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK
3 Spin Up Time Pre-fail online 0 100 0 99 100% OK
4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK
5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK
7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK
9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK
10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK
12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK
184 End-to-End Error Life-span online 0 100 99 100 100% OK
187 Reported Uncorrect Life-span online 0 100 0 100 100% OK
188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK
189 High Fly Writes Life-span online 0 100 0 100 100% OK
190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK
191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK
192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK
193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning
194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK
195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK
197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK
198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK
199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning
254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK
=== DRIVE ERROR LOG ===
error log is empty
=== DRIVE SELF-TEST LOG ===
# | LIFETIME (H) | TEST TYPE | PROGRESS | STATUS | LBA of 1st error
1 7694 Short offline 100% Completed without error - -
Extremely slow Safari, Mail, Firefox,etc.
I have been experiencing an extremely slow computer. Safari, Apple Mail, Firefox, Apple App store, iTunes store, any app the requires the internet. Sometimes it takes Google.com 30 seconds to load. Apple Mail routinely times out. After loading a web page and then selecting the back button, it takes over 30 seconds to reload the previous page. I have turned off iCloud.
I contacted my ISP, two service calls to check the line and they replaced the cable modem. The results from Speedtest.net were +25Mbps download so their advice was to call Apple.
I have been getting a Recoverd files folder in the trash when I start up the compter. Activity monitor only shows, activity in Finder, Firefox, and Acitvity Monitor, so nothing else is running in the background.
Any suggestions? Have I missed something?
Should I do a Clean Install?
iMac, 27 inch, 3.4 Ghz Intel Core i7, 8GB memory, Mac OS 10.8.2
Thank you.Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.
Test. After testing, reboot as usual and post the results. -
IMac extremely slow! Run EtreCheck. SOS with diagnosis! Thx
Hello,
I will need your expertise, I have an iMAC 21.5 inch, Mid 2010. (Processor 3.06 GHz Intel Core i3 - Memory 4 GB 1333 MHz DDR3 - Graphics ATI Radeon HD 4670 256 MB - Software Mac OS X Lion 10.7.5 (11G63)). Lately, I have been experiencing an extremely slow performance from my computer. After reading many threads, I have run EtreCheck and below, you can find the results. Can you help out with the diagnosis and what need to be done? Thanks!!!!
A.
Problem description:
IMAC SLOW
EtreCheck version: 2.0.11 (98)
Report generated 2 December, 2014 10:13:40 AM EST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: (null)
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 4 days 16:50:54
Disk Information: ℹ️
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Mac (disk0s2) / [Startup]: 499.25 GB (91.27 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Fitbit Inc. Fitbit Base Station
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 1
Kernel Extensions: ℹ️
/Applications/Toast 8 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.3) Support
[not loaded] com.roxio.TDIXController (1.6) Support
/System/Library/Extensions
[not loaded] com.olympus.CamBlockCommandsDevice (2.0.0) Support
[not loaded] com.olympus.CamBlockCommandsDeviceUP (2.0.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns
[not loaded] com.olympus.CamFWSerialBusProtocolTransport (2.0.0) Support
[not loaded] com.olympus.CamUSBMassStorageClass (2.0.0) Support
Startup Items: ℹ️
IntegoCommon: Path: /Library/StartupItems/IntegoCommon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.pictd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.brother.LOGINserver.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.task.manager.daemon.plist Support
[invalid?] com.intego.VirusBarrier.daemon.plist Support
[invalid?] com.intego.VirusBarrier.logger.daemon.plist Support
[invalid?] com.intego.VirusBarrier.scanner.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.smithmicro.schedulerdaemon.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft Messenger UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Genieo.old UNKNOWN (missing value)
Sony Ericsson Bridge Helper ApplicationHidden (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
Printer Pro Desktop Application (/Applications/Printer Pro Desktop.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
Mozillaplug: Version: 1.0
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
RealPlayer Plugin copy: Version: (null) Support
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
RealPlayer Plugin: Version: (null) Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.3 Support
RealPlayer Plugin copy 1: Version: (null) Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Veoh Plugin: Version: 3.0 Support
ContentUploaderPlugin: Version: 1.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User Audio Plug-ins: ℹ️
iSightAudio: Version: 7.1.6
3rd Party Preference Panes: ℹ️
avc1DecoderPane Support
Déjà Vu Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
mp4vDecoderPane Support
NetUpdate Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
0% WebProcess
0% Dropbox
0% Google Drive
0% Fitbit Connect Menubar Helper
0% BBLaunchAgent
Top Processes by Memory: ℹ️
288 MB WebProcess
159 MB System Preferences
116 MB Google Drive
116 MB Finder
112 MB Safari
Virtual Memory Information: ℹ️
1.56 GB Free RAM
1.84 GB Active RAM
277 MB Inactive RAM
614 MB Wired RAM
1.20 GB Page-ins
0 B Page-outsA very quick scan of your results show at least two things:
uninstall the Intego Virus Barrier,
and, unless you need it, uninstall Teamviewer.
Both will slow down the performance (do a Google search on Teamviewer).
As an aside, you have the minimum of 4 GB of RAM; if your machine allows it, double that to 2 x 4 GB. You and your Mac will be much happier with its performance in general. -
Windows Explorer EXTREMELY slow at copying files from network, but robocopy works
Hi guys,
I'm having a REALLY BAD performance issue when copying files over from SAMBA 4 to any Windows 7 computer. To copy a folder containing 50 files with a total of 10 MB using the explorer it takes about 20 minutes (!!) at a rate of 3-5 KB/s, but when using robocopy
the same folder takes like 3 seconds to complete. Also, the issue does not occur with older versions of Windows, like Windows XP and Windows Server 2003.
Please please please come up with some ideas except the usuals like disabling Remote Differential Compression, disable autotuning using netsh, setting local security policies for NTML authentication or trying new switches / upgrading network drivers or windows.
I DID IT ALL, but nothing helped!
Thanks in advance!Linking in your post over on Server Fault in case it gets resolved over there first ;)
Windows 7 extremely slow with samba 4
Jason Warren
@jaspnwarren
jasonwarren.ca
habaneroconsulting.com/Insights -
Macbook Pro Extremely Slow - Help please.
Hi, my Macbook pro has been extremely slow lately. I can't have more than a couple applications open, without it being extremely slow and not functional. Here's an etrechek that I did:
Problem description:
Macbook pro (2011) running extremely slow… Not sure why.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 4:23:14 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1185
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 28 days 0:4:4
Disk Information: ℹ️
TOSHIBA MK3265GSXF disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (84.49 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
20 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 40 Check version
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.3 [Click for support]
DirectorShockwave: Version: 11.6.3r633 [Click for support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 234.35 GB
Destinations:
Expansion Drive [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 234.35 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
1% Fitbit Connect Menubar Helper
1% loginwindow
1% sysmond
1% NotificationCenter
Top Processes by Memory: ℹ️
299 MB loginwindow
125 MB Google Chrome
90 MB Finder
30 MB launchservicesd
27 MB WindowServer
Virtual Memory Information: ℹ️
295 MB Free RAM
777 MB Active RAM
697 MB Inactive RAM
1.59 GB Wired RAM
233.69 GB Page-ins
6.21 GB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 03:47:24 PM /Library/Logs/DiagnosticReports/Terminal_2015-03-28-154724_[redacted].hang
Mar 28, 2015, 03:45:21 PM /Library/Logs/DiagnosticReports/???_2015-03-28-154521_[redacted].cpu_resource.d iag [Click for details]While 4GB may have been fine with Snow Leopard or Lion, that was 4 years ago.
If you have never done a clean install consider doing one. Backup, clone, setup a USB installer and wipe the system. Or wait for the new internal 500GB drive (so you are back to using about 50%) to do a clean install and run Setup Assistant. You would be surprised how even just that can feel and run.
RAM is pretty much a given so when you do, look at putting a 500GB SSD in there as well. -
Yosemite running extremely slow
Yosemite running extremely slow on Macbook pro since I have updated. Please lend a hand if possible. Thanks!
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 10:50:43 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 22:28:46
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (434.21 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/M-Audio PCI Audio Helper
[not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]
[not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]
[not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]
[loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]
[not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]
[not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]
[not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]
[not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
[not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
[loaded] com.silex.driver.sxuptp (1.5.1) [Support]
[not loaded] shinco.JoyeTechType00 (1 - SDK 10.0) [Support]
/System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/XONE_DX.kext/Contents/PlugIns
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.rcd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]
[invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.Affinegy.InstaLANa.plist [Support]
[running] com.avid.mboxmini.helper.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[running] com.sony.BloggieSoftware.AutoRun.plist [Support]
Launch Daemons: ℹ️
[invalid?] at.obdev.littlesnitchd.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[loaded] com.sonycorporation.BloggieInstallerAgent.plist [Support]
[running] hdjsd.plist [Support]
[loaded] org.firebird.gds.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)
smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)
Belkin Router Monitor UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
uTorrent Application (/Applications/uTorrent.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.0 [Support]
AdobePDFViewer: Version: 10.1.8 [Support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
Digidesign CoreAudio: Version: 9.0.2 [Support]
NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
XONE_DX: Version: Unknown [Support]
NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
3rd Party Preference Panes: ℹ️
DigidesignMbox2 [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
M-Audio Delta Family [Support]
M-Audio ProKeys Sono 88 [Support]
Mbox Mini [Support]
MediaLink [Support]
MusicManager [Support]
Paragon NTFS for Mac ® OS X [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
18% mds
7% WindowServer
1% Dock
1% loginwindow
1% ocspd
Top Processes by Memory: ℹ️
234 MB com.apple.WebKit.WebContent
168 MB Safari
52 MB WindowServer
47 MB Finder
39 MB mds_stores
Virtual Memory Information: ℹ️
861 MB Free RAM
1.31 GB Active RAM
584 MB Inactive RAM
1.29 GB Wired RAM
309.88 GB Page-ins
977 MB Page-outs
Diagnostics Information: ℹ️
Dec 27, 2014, 12:22:31 PM Self test - passed
Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash0. Since you have barely enough Ram, you must be very careful about running too many apps together, and avoid everything that is not really needed, or even not compatible.
1. uninstall iAntivirus and MacKeeper completely, Counterproductive.
Uninstall also the Seagate disk software.
2. you have uTorrent installed and used it. Even worse it runs continuously! This app- as other torrent apps- broadcatsts your data, and the downloaded items are often infected. A mac is much more sensitive than a PC. So carefully examine which apps were so downloaded; and think about it before using the torrent app again.
3. In SystemPreferences->Users&Groups->LoginItems remove ALL entries, with the minus sign underneath.
After that restart.
4. Now uninstall the following: Growl, smcFancontrol, LittleSnitch, AndroidFileTransfer.
5. I do not have experience with all those audio and music apps you use, but I expect several are not (yet) compatible with Yosemite. Check that and uninstall what is not ready for Yosemite. Maybe you do not even need some at all.
6. Rethink which apps are hacked. They may be infected.
7. In MacintoshHD->Library->InternetPlug-ins delete the two AdobePDFViewer plugins.
8. In MacintoshHD->Library->LaunchDaemons delete the Adobe Switchboard plist.
9. Carefully research the compatibility of Digidesign !! -
FCP 6.0.1 Running and previewing extremly slow
Ever since I upgraded to 6.0.1 FCP is running extremly slow.
In my current project, I brought in a HDV QT.mov that needed to be Chroma Keyed and color adjusted. Previewing the chroma keyed file looks horrible (all jagged) unless I render it. That takes time. Then I added a piece of stock DV footage under that, blurred the background and it played back like crap until I rendered it. More time. And so on.
I can't make any adjustment and see how it looks without rendering.
When I was working in 5.1 FCP I was able to add all type of files and zip right through them pretty much. Now I can't seem to get my settings right or something...so as I apply different effects or filters I can never see on the fly how it looks without rendering it first. Then of course...if it's not right...I tweak it again but can't see how that looks until I render it again.
All my video files resides on a RAID that I created from 2 of my internal drives and it also is my scratch & render disk.
It's eating my lunch on production time.
Any suggestions Please.You could try setting the render in the sequences you work with to ProRes. Found in that sequence setting's video processing tab.
But the real fix is to not work in HDV at all. If you have an Intel mac, a capture card like the Kona LHe card will transcode your HDV directly to ProRes... or AJA's Io HD (at the high end of this workflow) will transcode the HDV to ProRes on board the box itself... The Io will take your HDMI signal directly from the camera and transcode it to anything. It starts shipping any day now.
You're a brave soul attempting chroma keys with HDV... they are nigh on impossible to look good. But ProRes will make the rendering times go way down, and give you more real time playback of effects.
Jerry -
It's a MBP mid 2010. Last year it had some problems and an Apple authorised shop changed the HD and upgraded the OS from Snow Leopard to Lion. After that it seemed fine. Recently it started getting very slow and apps (e.g. Chrome, Flash) would crash. At some point it seemed stuck so I gave it a hard shutdown - bad idea. After that it would only boot in Safe Mode. I ran repar disk and repair permissions from the Disk Utility and it booted normally again but extremely slow. I upgraded to OS X 10.8.2, but didn't solve it. I tried booting with Command D to have a hardware diagnostic - it wouldn't boot and now it only boots in Safe Mode.
All data is backed and I have an external HD (but not an OS X Disc). Ready to anything. Help please!
Utility Disk Logs
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Verifying volume “Macintosh HD”
Checking file systemPerforming live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Verifying and repairing partition map for “ST9500325AS Media”
Checking prerequisites
Checking the partition list
Adjusting partition map to fit whole disk as required
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Updating Windows boot.ini files as required
The partition map appears to be OKSee this for incompatible log in items
https://support.apple.com/kb/TS4348
Also you can perform #1 and #2 as these occur before Safe Mode, so you just reboot again with Shift key if you need to enter Safe Mode again.
At this point it sounds like your hard drive is dying or some sort of other hardware issue which I can only advise this.
Try to install OS X on a external drive and boot from it, if it's fine then you know your internal boot drive is dying.
Create a data recovery/undelete external boot drive
You can replace your internal drive yourself.
OtherWorld Computing is pretty good about providing drives and tool kits to perform that function yourself.
Install/upgrade RAM or storage drive in Mac's -
When connecting an external display to my Laptop and using the "Ctrl + Scroll" functionality for accessibility zooming, the display/graphics are extremely slow.
An estimate of FPS would be sub 1FPS. The machine becomes unresponsive and is unusable for a minute or so, until I can get it zoomed back out, and it begins responding normally.
This is very disruptive, as its a feature I use often.
The same laptop on OSX 10.9 did not exhibit this issue.
Hardware: MacBook Pro 13" Retina Mid 2014, 16GB Ram
Software: OSX Yosemite 10.10
System Information: http://cl.ly/image/0H1p032w0M0w
Reproduction steps:
1. Enable CTRL+SCROLL zoom functionality in System Preferences > Accessibility
2. Connect external monitor (Display port cable)
3. Hold CTRL and Scroll to zoom
4. System becomes slow, graphics slow, showing < 1 FPS without any other applications runningJust to note, I have the same problem....
When you use Thunderbolt display with 15" MB Pro late 2013, it zooms unreasonably slow.
But when you close the laptop display and only have the Thunderbolt display on, it zooms a bit faster, but still too slow for such a new laptop.
I think it could be optimised a bit better, something somewhere can be improved here.
Regards,
Ned -
I am new to the forum, I hope this is the good topic to post my problem.
I have a late 2011 Macbook Pro, and it is getting slower and slower. The performance was bad with Mavericks as well, but now, with Yosemite installed, it is much more worse. I have never reinstalled my system (only upgraded the osx), so it is an almost 3 years old setup. In that time I have installed a lot of applications, and also deleted a lot. About a year ago I upgraded the RAM, but didn't help too much. Now with Yosemite my startup time is more than 5 minutes, and sometimes the startup freezes (and I have to push the power button long to retry). Safari with 5-10 tabs is extreme slow, and lagging when I switch tabs or open new ones. To launch a new app, for example skype, i have to wait 1-2 minutes. Everything is slow. Sometimes my finder crashes, and works only if I restart the macbook. Another example: if I open the downloads folder in Finder, I have the spinning loading icon for about 20-30 seconds, and just after this time can I see the content of the folder.
My console is full of errors, I get new records in every single seconds. I repaired the disk permissions, deleted safari cache, history, etc. but nothing helped.
Many people here attached an "etrecheck" record for their threads, I downloaded the app, and made one scan, you can see my results here, I hope someone with more technical skills can help me!
Thank you in advance!
(and sorry for my english - it is not my mother language)
EtreCheck version: 2.1.2 (105)
Report generated 2014. december 11. 12:59:29 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
10 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
SyncMaster 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:55:58
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
StoreJet Transcend StoreJet Transcend 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Transcend 2TB (disk2s2) /Volumes/Transcend 2TB : 2.00 TB (1.91 TB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 67
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/KeyRemap4MacBook.app
[loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
/Applications/PMHMac.app
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Support]
/Library/StartupItems/DoubleCommand
[not loaded] com.baltaks.driver.DoubleCommand (1.7 - SDK 10.8) [Support]
/System/Library/Extensions
[loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Startup Items: ℹ️
DoubleCommand: Path: /Library/StartupItems/DoubleCommand
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.CS4ServiceManager.plist [Support] [Details]
[failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sony.SonyAutoLauncher.agent.plist [Support]
[loaded] org.pqrs.KeyRemap4MacBook.server.plist [Support]
[failed] XR_3045NI_Startup_Fax.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.cocoatech.pathfinder.SMFHelper6.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[running] homebrew.mxcl.mysql.plist [Support]
User Login Items: ℹ️
Flux Alkalmazás (/Applications/Flux.app)
iTunesHelper AlkalmazásHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
GrowlHelperApp Alkalmazás (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
EvernoteHelper Alkalmazás (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Caffeine Alkalmazás (/Applications/Caffeine.app)
Google Drive Alkalmazás (/Applications/Google Drive.app)
Dropbox Alkalmazás (/Applications/Dropbox.app)
DVDAuthorizeHelper Alkalmazás (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
RescueTime UNKNOWNHidden (missing value)
Alfred 2 UNKNOWN (missing value)
SpeechSynthesisServer Alkalmazás (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Skype Alkalmazás (/Applications/Skype.app)
uTorrent Alkalmazás (/Applications/uTorrent.app)
Xmarks for Safari Alkalmazás (/Applications/Xmarks for Safari.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.0.11 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Support]
ViewRightWebPlayer: Version: 3.5.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
ResponsiveResize
Save to Pocket
Awesome Screenshot
LastPass
feedly
3rd Party Preference Panes: ℹ️
Double Command [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
MacFUSE (Tuxera) [Support]
Perian [Support]
Xmarks for Safari [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
Destinations:
Transcend 2TB [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 367.91 GB X 3)
Top Processes by CPU: ℹ️
21% WindowServer
12% Console
8% parentalcontrolsd
6% backupd
6% Activity Monitor
Top Processes by Memory: ℹ️
462 MB mysqld
290 MB mds_stores
290 MB Safari
204 MB Finder
183 MB WindowServer
Virtual Memory Information: ℹ️
2.20 GB Free RAM
6.06 GB Active RAM
809 MB Inactive RAM
1.66 GB Wired RAM
1.87 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
Dec 11, 2014, 12:04:08 PM Self test - passed1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I need help!! My macbook pro is being extremly slow. When I try to open a program I get the colorful pin wheel but nothing is happening. It won't allow me to close the program. It is also shutting down saying that it had to restart due to an error, but I wont "show more" details. HELP!!
It sounds like your MBP is having kernel panics. Log one and post it for inspection.
http://support.apple.com/kb/ht2546
http://support.apple.com/kb/ts3742
Ciao. -
Dear Apple Support Community.
As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
Disk Information:
WDC WD1001FALS-40K1B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Passport 071D 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Thunderbolt Information:
Kernel Extensions:
com.f-secure.kext.fsauth (1.0.0d1)
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
[loaded] com.f-secure.fsavd.dbhelper.plist
[loaded] com.f-secure.fsavd.plist
[loaded] com.f-secure.fsmac.firewall.plist
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist
[loaded] com.f-secure.fsmac.licensetool.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
Launch Agents:
[loaded] com.babylon.activation.plist
[loaded] com.bjango.istatlocal.plist
[loaded] com.f-secure.relauncher.plist
[loaded] com.f-secure.trasher.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
iTunesHelper
Dropbox
F-Secure Anti-Virus for MAC
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
DivXBrowserPlugin: Version: 2.1
Flash Player: Version: 11.9.900.170 - SDK 10.6
OfficeLiveBrowserPlugin: Version: 12.2.8
Google Earth Web Plug-in: Version: 6.1
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Picasa: Version: 1.0
Bad Fonts:
None
Old applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
Destinations:
XooS5 TM [Local] (Last used)
Total size: 2
Total number of backups: 32
Oldest backup: 2013-09-15 01:11:39 +0000
Last backup: 2013-12-07 12:48:45 +0000
Size of backup disk: Too small. Backup size 2 < (Disk used 753.90 GB X 3)
Time Machine details may not be accurate. All volumes being backed up may not be listed.
REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
Top Processes by CPU:
5% backupd
5% Mail
5% WindowServer
3% Finder
3% Dropbox
Top Processes by Memory:
1.60 GB mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
82 MB Finder
74 MB Mail
49 MB softwareupdated
49 MB Dropbox
Virtual Memory Statistics:
97 MB Free RAM
1.21 GB Active RAM
1.19 GB Inactive RAM
1.21 GB Wired RAM
1.83 GB Page-ins
36 MB Page-outs
Please find now some additional measurements collected with iStat while running EtreCheck:
Practically:
The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
Aperture has becomre to slow to be useable
If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
Conclusions
From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
Intended action plan
Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes and DVD player.
In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
Yours sincerely
Core... what anti-virus would you recommend using?
Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
How come my ps CS6 runs extremely slow?
After testing photoshop cs6, seeing how fast it worked on 3D on my pc I bought the web design and premium version. Time in between was several weeks. To my huge disappointement, the bought version runs extremely slow, mostly on 3D when I want to paint on target texture. Secondly I experiance a bug when I open my file and want to paint on targeted texture....brush shows inaccesible when wanting to paint. I do not mean greyed out, but the moment I hover over my 3d object it shows I cant paint (yes I have my layer selected;-). I have to fix this each time by changing targeted texture to some other and again switching back to the one I actually want to edit. As last thing, my OpenCL is greyed out.....maybe that causes the speed problems.....did not check with trial if it worked so not sure this is the issue=/....
When it comes to the speed I tried several things and now even reinstalled my whole pc hoping that would solve the problem.....it did not. Both CS6 photoshop 32-and 64-bit run slow on 3D.
I closed my trendmicro virusscanner to see if that would help....it speeded up only the start-up process but not the 3D. 3D works so slow that I have to wait 10 minutes after each move..just crazy....evenmore as it worked awesome with the trial version.
Also changed amount of memory assigned to ps by increasing to 80% and even 100%...nothing.
changed in graphic processors settings advanced into basic...nothing again.
No idea what to do next besides buying a new computer....I know I do not have a super strong one but as it worked perfectly I just don't get it. My pc runs this system:
Intel(R) Core (TM) 2CPU
[email protected] 2.66 Ghz
Ram 4GB
Windows 7 Ultimate 64-bit
GeForce8800GTX
I have the feeling it is some conflict between an update of windows or graphic driver (I have the newest so my info tells me) and photoshop...any ideas what to do as this is extremely frustrating?
THANK YOU IN ADVANCE FOR ANY HELP
In case it helps this is the copied system info from photoshop:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2660 MHz
Built-in memory: 4030 MB
Free memory: 2858 MB
Memory available to Photoshop: 3432 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8800 GTX/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 8800 GTX
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8800 GTX
Video Card Memory: 768 MB
Video Rect Texture Size: 8192
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 488,3G, 448,7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
12-08-2012
Installed newer graphic driver as its seemed Microsoft update had an older one installed on my pc. This one is straight from Nvidia site with 3D support. Nevertheless ps runs slow and especially 3D. 32 Bit runs tiny bit faster than 64-bit. Now my photoshop even crashes with 3D: 32 bit holds out longer then 64...last one freezes almost immediately and I can close it through task manager. After installing newer driver at least the 64 bit shows OPenCL , where 32-bit not....maybe thats normal...
I hope anyone can help me as I even checked the system requirements on adobe and mine should be more than fine.
Message was edited by: NethergirlWell, it must be a system-specific bug of some sort that's been introduced, because I was able to create a 4200 x 3500 image made by mapping an image of similar size to a cylinder, and the cylinder would move/rotate in real time. Of course, I have a completely different video card and system than you do, but I'm just verifying that it's not broken everywhere.
Rendering isn't hugely fast, but that's not unexpected with a larger image.
Maybe being more specific would help. Is your mesh complex?
Is it something you'd be willing to share online or describe how to create? I would be happy to try to match what you're doing more thoroughly to see whether I can reproduce the slowdowns.
Beyond that, I'm not sure what to suggest... You don't have a lot of RAM to be working on 15 megapixel images, but as you say the thing to concentrate on is that you're seeing quite different performance from the Ps CS6 beta version.
-Noel
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