ActiveSync 401 Access Denied, invalid user/password?

Hi everyone,
Just getting started on trying out Exchange Activesync and I'm having a few problems.
First, a little background:
Windows 2000 Server
Exchange 2003 with SP2
Global Settings , Mobile Service Properties:
* User Initiated synchronization
* up to date notifications via smtp and text messaging
* notifications to user specified smtp address
* direct push over https
* outlook mobile access
* unsupported devices
* all enabled *
All Exchange Features tab options enabled in 'nick' user account mobile services
Outlook Web Access works properly for everyone with a proper root CA SSL cert (thawte).
Treo 650 Sprint with Palm EAS upgrade and VersaMail 3.5.
Versamail set to Exchange ActiveSync, pointing to the external Exchange host, SSL checked.
I go to sync messages and it begins "receiving" a few times before erroring out telling me that my username/password isnt correct (which it is.. unless it's a formatting issue).
VersaMail responds with: There was a problem with syncing. The server did not recognize your username and/or password. Please check and try again.
Details include: AirSAMStateMachine.c 2214 5 HTTP/1.1 401 Access Denied Server: Microsoft-IIS/5.0 Date: Thu, 22 Mar 2007 21:44:16 GMT WWW-Authenticate:
It obviously does not appear to be an SSL problem (which is just about all I can find information online over), but rather an authentication issue.. but I know definitively that the username and password are correct.
I have tried entering the Username as follows based on random posts ive come across:
nick
domain\nick
domain/nick
/domain/nick
DOMAIN/nick
all of which fail with the same error.. I turn around and login to the OWA over SSL with a username of domain\nick and the same password, and it works fine.
Anyone have any idea what I'm missing here?
Post relates to: Treo 650 (Sprint)

I'm also having this exact issue, did you find a resolution? Thanks in advance

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    InnoDB: Some operating system error numbers are described at
    InnoDB: http://dev.mysql.com/doc/refman/5.5/en/operating-system-error-codes.html
    140115 19:37:28 InnoDB: Could not open or create data files.
    140115 19:37:28 InnoDB: If you tried to add new data files, and it failed here,
    140115 19:37:28 InnoDB: you should now edit innodb_data_file_path in my.cnf back
    140115 19:37:28 InnoDB: to what it was, and remove the new ibdata files InnoDB created
    140115 19:37:28 InnoDB: in this failed attempt. InnoDB only wrote those files full of
    140115 19:37:28 InnoDB: zeros, but did not yet use them in any way. But be careful: do not
    140115 19:37:28 InnoDB: remove old data files which contain your precious data!
    140115 19:37:28 [ERROR] Plugin 'InnoDB' init function returned error.
    140115 19:37:28 [ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed.
    140115 19:37:28 [ERROR] mysqld: Can't lock aria control file '/var/lib/mysql/aria_log_control' for exclusive use, error: 11. Will retry for 30 seconds
    I have also tried the solution where you move the ibdata1 and copy it back with -a to no success.
    The result of mysqld_safe --skip-grant-tabels
    [odp@odp ~]$ mysqld_safe --skip-grant-tabels &
    [4] 3555
    [odp@odp ~]$ 140115 19:49:21 mysqld_safe Logging to '/var/lib/mysql/odp.err'.
    touch: cannot touch '/var/lib/mysql/odp.err': Permission denied
    chmod: cannot access '/var/lib/mysql/odp.err': Permission denied
    140115 19:49:21 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql
    /usr/bin/mysqld_safe: line 138: /var/lib/mysql/odp.err: Permission denied
    rm: cannot remove '/var/lib/mysql/odp.pid': Permission denied
    /usr/bin/mysqld_safe: line 182: /var/lib/mysql/odp.err: Permission denied
    touch: cannot touch '/var/lib/mysql/odp.err': Permission denied
    chown: cannot access '/var/lib/mysql/odp.err': Permission denied
    chmod: cannot access '/var/lib/mysql/odp.err': Permission denied
    140115 19:49:21 mysqld_safe mysqld from pid file /var/lib/mysql/odp.pid ended
    /usr/bin/mysqld_safe: line 138: /var/lib/mysql/odp.err: Permission denied
    [4] Exit 1 mysqld_safe --skip-grant-tables
    any advice is greatly appreciated
    Last edited by odp (2014-01-15 19:46:39)

    OK super random, it works now.
    First off I too took and added skip-grant-tables to [mysqld] /etc/mysql/my.cnf
    restarted mysqld and finally had passwordless login. From within mysql i ran
    UPDATE mysql.user SET Password=PASSWORD('password') WHERE User='root';
    FLUSH PRIVILEGES;

  • Error while reading access data (URL, user,password) for the Adapter Engine

    Hi,
    Any idea on below message? I am doing file to file scenario and got the below tarce from sxmb_moni.
    <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
    - <!--  Call Adapter
      -->
    - <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
      <SAP:Category>XIServer</SAP:Category>
      <SAP:Code area="INTERNAL">AE_DETAILS_GET_ERROR</SAP:Code>
      <SAP:P1>af.pi1.piserver1</SAP:P1>
      <SAP:P2 />
      <SAP:P3 />
      <SAP:P4 />
      <SAP:AdditionalText>no_messaging_url_found: Unable to find URL for Adapter Engine af.pi1.piserver1</SAP:AdditionalText>
      <SAP:ApplicationFaultMessage namespace="" />
      <SAP:Stack>Error while reading access data (URL, user, password) for the Adapter Engine af.pi1.piserver1</SAP:Stack>
      <SAP:Retry>M</SAP:Retry>
      </SAP:Error>
    Thanks
    Balaji

    It looks like the adapter engine is not able to register him self on SLD, you have to check in the SLD the "Exchange Infrastructure" domain, you have to verify restarting the J2EE the adapter engine update the entries in the SLD related to the specific XI Domain.
    Launch Visual Administrator >> Server >> Services >> SAP AF CPA Cache
    Enter the appropriate values for:
    SLD.selfregistration.hostname (Use fully qualified hostname)
    SLD.selfregistration.httpPort
    SLD.selfregistration.httpsPort
    Sandro

  • 550 Access denied - Invalid HELO name

    Can someone tell me if this error message is my problem or the recipients? 99% of our email goes through fine, but we now have 3 customers we get this error from. The email was sent from Snow Leopard Server 10.6.5. I did an MX check and MXToolbox reported back my ISP's IP address and not the static IP address of our server.
    Return-Path: <MAILER-DAEMON>
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    id CBBB646C13E; Thu, 30 Dec 2010 11:26:53 -0600 (CST)
    Date: Thu, 30 Dec 2010 11:26:53 -0600 (CST)
    From: [email protected] (Mail Delivery System)
    Subject: Undelivered Mail Returned to Sender
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    Auto-Submitted: auto-replied
    MIME-Version: 1.0
    Content-Type: multipart/report; report-type=delivery-status;
    boundary="4B5E246C13C.1293730013/mail"
    Content-Transfer-Encoding: 7bit
    Message-Id: <20101230172653.CBBB646C13E@mail>
    This is a MIME-encapsulated message.
    --4B5E246C13C.1293730013/mail
    Content-Description: Notification
    Content-Type: text/plain; charset=us-ascii
    This is the mail system at host mail.
    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.
    For further assistance, please send mail to postmaster.
    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.
    The mail system
    <[email protected]>: host THEIRSERVER.com[66.117.3.196] said: 550 Access denied -
    Invalid HELO name (See RFC2821 4.1.1.1) (in reply to MAIL FROM command)
    --4B5E246C13C.1293730013/mail
    Content-Description: Delivery report
    Content-Type: message/delivery-status
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    X-Postfix-Sender: rfc822; [email protected]
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    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
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    Remote-MTA: dns; THEIRSERVER.com
    Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821
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    --4B5E246C13C.1293730013/mail
    Content-Description: Undelivered Message
    Content-Type: message/rfc822
    Content-Transfer-Encoding: 7bit
    Received: from localhost (localhost [127.0.0.1])
    by mail (Postfix) with ESMTP id 4B5E246C13C
    for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    X-Virus-Scanned: amavisd-new at MYSERVER.com
    Received: from mail ([127.0.0.1])
    by localhost (MYSERVER.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id XlYy8X32jZDY for <[email protected]>;
    Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    Received: from [192.168.88.11] (mail.MYSERVER.com [96.226.0.23])
    by mail (Postfix) with ESMTPSA id 3512046C135
    for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    From: Brian Jagielski <[email protected]>
    Content-Type: text/plain
    Content-Transfer-Encoding: 7bit
    Subject: Test
    Date: Thu, 30 Dec 2010 11:26:51 -0600
    Message-Id: <[email protected]>
    To: [email protected]
    Mime-Version: 1.0 (Apple Message framework v1082)
    X-Mailer: Apple Mail (2.1082)
    --4B5E246C13C.1293730013/mail--

    Sorry. Was trying to be safe, but if it doesn't matter here it is
    biff = no
    command_directory = /usr/sbin
    config_directory = /etc/postfix
    content_filter = smtp-amavis:[127.0.0.1]:10024
    daemon_directory = /usr/libexec/postfix
    debugpeerlevel = 2
    enableserveroptions = yes
    header_checks = pcre:/etc/postfix/customheaderchecks
    html_directory = /usr/share/doc/postfix/html
    inet_interfaces = all
    mail_owner = _postfix
    mailboxsizelimit = 0
    mailbox_transport = dovecot
    mailq_path = /usr/bin/mailq
    manpage_directory = /usr/share/man
    messagesizelimit = 20971520
    mydestination = $myhostname, localhost.$mydomain, mail.youngamericagroup.com, youngamericagroup.com, $mydomain
    mydomain = youngamericagroup.com
    mydomain_fallback = localhost
    myhostname = mail
    mynetworks = 127.0.0.0/8
    newaliases_path = /usr/bin/newaliases
    queue_directory = /private/var/spool/postfix
    readme_directory = /usr/share/doc/postfix
    recipient_delimiter = +
    relayhost =
    sample_directory = /usr/share/doc/postfix/examples
    sendmail_path = /usr/sbin/sendmail
    setgid_group = _postdrop
    smtpdclientrestrictions = permit_mynetworks permitsaslauthenticated permit
    smtpdenforcetls = no
    smtpdhelorequired = yes
    smtpdhelorestrictions = permitsaslauthenticated permit_mynetworks rejectinvalid_helohostname rejectnon_fqdn_helohostname
    smtpdpw_server_securityoptions = cram-md5,gssapi,login,plain
    smtpdrecipientrestrictions = permitsaslauthenticated permit_mynetworks rejectunauthdestination permit
    smtpdsasl_authenable = yes
    smtpdtlsCAfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.chain.pem
    smtpdtls_certfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.cert.pem
    smtpdtls_excludeciphers = SSLv2, aNULL, ADH, eNULL
    smtpdtls_keyfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.key.pem
    smtpdtlsloglevel = 0
    smtpduse_pwserver = yes
    smtpdusetls = yes
    tlsrandomsource = dev:/dev/urandom
    unknownlocal_recipient_rejectcode = 550
    virtualaliasdomains = $virtualaliasmaps
    virtualaliasmaps =
    youngamericagroup:~ administrator$
    Return-Path: <MAILER-DAEMON>
    Delivered-To: [email protected]
    Received: by mail (Postfix)
    id CBBB646C13E; Thu, 30 Dec 2010 11:26:53 -0600 (CST)
    Date: Thu, 30 Dec 2010 11:26:53 -0600 (CST)
    From: [email protected] (Mail Delivery System)
    Subject: Undelivered Mail Returned to Sender
    To: [email protected]
    Auto-Submitted: auto-replied
    MIME-Version: 1.0
    Content-Type: multipart/report; report-type=delivery-status;
    boundary="4B5E246C13C.1293730013/mail"
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    Message-Id: <20101230172653.CBBB646C13E@mail>
    This is a MIME-encapsulated message.
    --4B5E246C13C.1293730013/mail
    Content-Description: Notification
    Content-Type: text/plain; charset=us-ascii
    This is the mail system at host mail.
    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.
    For further assistance, please send mail to postmaster.
    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.
    The mail system
    <[email protected]>: host plaztex.com[66.117.3.196] said: 550 Access denied -
    Invalid HELO name (See RFC2821 4.1.1.1) (in reply to MAIL FROM command)
    --4B5E246C13C.1293730013/mail
    Content-Description: Delivery report
    Content-Type: message/delivery-status
    Reporting-MTA: dns; mail
    X-Postfix-Queue-ID: 4B5E246C13C
    X-Postfix-Sender: rfc822; [email protected]
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    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.0.0
    Remote-MTA: dns; plaztex.com
    Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821
    4.1.1.1)
    --4B5E246C13C.1293730013/mail
    Content-Description: Undelivered Message
    Content-Type: message/rfc822
    Content-Transfer-Encoding: 7bit
    Received: from localhost (localhost [127.0.0.1])
    by mail (Postfix) with ESMTP id 4B5E246C13C
    for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    X-Virus-Scanned: amavisd-new at youngamericagroup.com
    Received: from mail ([127.0.0.1])
    by localhost (youngamericagroup.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id XlYy8X32jZDY for <[email protected]>;
    Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    Received: from [192.168.88.11] (mail.youngamericagroup.com [96.226.0.23])
    by mail (Postfix) with ESMTPSA id 3512046C135
    for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
    From: Brian Jagielski <[email protected]>
    Content-Type: text/plain
    Content-Transfer-Encoding: 7bit
    Subject: Test
    Date: Thu, 30 Dec 2010 11:26:51 -0600
    Message-Id: <[email protected]>
    To: [email protected]
    Mime-Version: 1.0 (Apple Message framework v1082)
    X-Mailer: Apple Mail (2.1082)
    --4B5E246C13C.1293730013/mail--

  • BI Dashboard - access denied for user to path /users/administrator/_portal/

    Hi,
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    Error Details
    Error Codes: O9XNZMXB "
    I have looked in other forums and found a solutions which was to delete cookies and then restart the system whole. It didn´t work at first. After a while, the system would allow me to access My Dashboards but then....
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    Thanks in advance,
    Javier Rincon

    Hi...
    go to Catalog Manager.
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    Kishore Guggilla

  • [nQSError: 43126]Authentication failed:invalid user/password, how to avoid?

    Hi,
    I encountered following error: [nQSError: 43126] Authentication failed: invalid user/password.
    when I was starting weblogic server, and server used to shutdown.
    After snooping around on net, came across this blog: http://obiee11gqna.blogspot.com/2011/09/obiee-11g-errors-nqserror-43113.html
    Found that password for MDS & BIPLATFORM was 'expired', was able to solve my problem and my Presentation Services were up & running.
    My question is, how to avoid password of MDS & BIPLATFORM from getting expired in future??
    Regards,
    Jitendra

    Dpka,
    Thanx for the link, it shows the way to avoid expiry of password.
    I also found another link, in comment section which is equally useful: http://www.artofbi.com/index.php/2011/03/mds-or-biplatform-schema-password-change-considerations/
    PS: Thanx to Deva as well for replying to my query.
    Regards,
    Jitendra

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