ActiveSync Failures After Migration to Exchange 2013

Hi all, 
I am having an issue with ActiveSync a single mailbox that has been migrated from Exchange 2007 to 2013. After the mailbox was migrated to 2013 it continued to sync as normal for a week or so. After removing the exchange 2007 server (uninstalled exchange) from
the topology, the user could no longer sync. 
This is not the inherit permissions in AD issue. I had a user with that issue but this one is different.
It appears to have something to do with the app pools. The following article provides a script to recycle the app pools, when I run this, the issue is resolved but only temporarily. Within 20 mins or so, the issue returns for the user. Running the script
again works but again, it is only temporary.  
http://www.expta.com/2014/04/fix-for-exchange-activesync-failures.html
Can anyone tell me why this fix only works momentarily? Is there any way (besides running the script constantly) to make the fix stick? 
Any help is much appreciated.
Thanks!

Instead of restarting App pool, I would suggest looking at the IIS logs on the Client Access Server and check for the entries for this user.
If you notice either throttling/something wrong with this user's connection, troubleshoot in that direction.
also look at Event logs to see if there are any problems with App pools creating Watson dumps. (event ID 4999, 1003 etc)

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    Fqdn                                 : EXCHANGE13.domain.local
    ClientAccessArray                    :
    OutlookAnywhereEnabled               : True
    AutoDiscoverServiceCN                : EXCHANGE13
    AutoDiscoverServiceClassName         : ms-Exchange-AutoDiscover-Service
    AutoDiscoverServiceInternalUri       : https://autodiscover.company.com/Autodiscover/Autodiscover.xml
    AutoDiscoverServiceGuid              : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
    AutoDiscoverSiteScope                : {Nombre-predeterminado-primer-sitio}
    AlternateServiceAccountConfiguration :
    IsOutOfService                       : False
    WorkloadManagementPolicy             : DefaultWorkloadManagementPolicy_15.0.825.0
    Identity                             : EXCHANGE13
    IsValid                              : True
    ExchangeVersion                      : 0.1 (8.0.535.0)
    DistinguishedName                    : CN=EXCHANGE13,CN=Servers,CN=Exchange Administrative Group
                                           (FYDIBOHF23SPDLT),CN=Administrative
    Groups,CN=First Organization,CN=Microsoft
                                           Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
    Guid                                 : e83055fe-217b-4ed6-9cd0-7711097baf99
    ObjectCategory                       : domain.local/Configuration/Schema/ms-Exch-Exchange-Server
    ObjectClass                          : {top, server, msExchExchangeServer}
    WhenChanged                          : 09/03/2014 12:46:07
    WhenCreated                          : 08/03/2014 19:15:54
    WhenChangedUTC                       : 09/03/2014 11:46:07
    WhenCreatedUTC                       : 08/03/2014 18:15:54
    OrganizationId                       :
    OriginatingServer                    : severdc.domain.local
    ObjectState                          : Unchanged
    I hope this stuff can help you.
    Thanks!!
    jspt

  • Exchange2010 migration to Exchange 2013 federation trust failed (Outlook Provider Failure)

    We are in a migration Exchange 2010 to Exchange 2013.
    On the 'old' Exchange 2010 we are using a Federation Trust to 2 order company's. The federation trust for mailbox's on the exchange 2013 wont work.
    We removed the federation trust on the old exchange 2010 server and create a new federation trust on the new Exchange 2013 server. We also changes the DNS TXT records. Creating the new federation trust without errors. But when the 2 order company's trying
    to connect (add our company name for trust) they get a error.
    A have trying to run a couple tests on the new Exchange 2013 server and found this error:
    [PS] C:\Windows\system32>Test-OutlookWebServices -debug -Identity [email protected] -MailboxCredential(Get-Credential
    cmdlet Get-Credential at command pipeline position 1
    Supply values for the following parameters:
    Credential
    Source                              ServiceEndpoint                    
    Scenario                       Result  Latency
    (MS)
    AM111.AM.LAN                        autodiscover.company.nl            Autodiscover: Outlook
    Provider Failure     144
    AM111.AM.LAN                        webmail.company.nl                
    Exchange Web Services          Success     134
    AM111.AM.LAN                        webmail.company.nl                
    Availability Service           Success     207
    AM111.AM.LAN                                                           
    Offline Address Book           Skipped       0

    Hi,
    Are you add primary SMTP domain as a federated domain? If not, please run below command to achieve this function:
    Add-FederatedDomain -DomainName contoso.com
    Configure federated sharing for the Exchange 2013 organization. Complete the steps in
    Configure federated sharing.
    Configure federated delegation (previous name for federated sharing) for the Exchange 2010 SP2 organization. Complete the steps in
    Configure federated delegation.
    Besides, I find an similar thread about Autodiscover service failed within federated trust, for your convenience:
    https://social.technet.microsoft.com/Forums/ie/en-US/ea192e0a-1363-4cb6-9fc4-2973f64afc23/the-response-from-the-autodiscover-service-at?forum=exchange2010
    Best Regards,
    Allen Wang

  • Removing Public Folders after migration from Exchange 2007 to Exchange 2013

    Recently we migrated from Exchange 2007 to Exchange 2013.  We did not migrate Public Folders and are retiring them from Exchange altogether.  I shut Exchange 2007 off for a couple of weeks to ensure 2013 functions properly and it does so we're
    ready to decommission Exchange 2007.  I was able to remove all the mailbox databases without a glitch.  Using the EMC I click to remove the Public Folder database from Exchange 2007 and get the following message:
    Error: The public folder database "server\storage group - Public Folders\ Public Folder Database" contains folder replicas.  Before deleting the public folder database, remove the folders or move the replicas to another public folder database.
    Any help appreciated.

    Hi Terry,
    If you run the following command does it come back with any public folders?
    Get-PublicFolderStatistics -Server "SERVERNAME" | fl
    If nothing comes back you can follow this guide to manually remove the public folder database (at your own risk) http://haythamalex.wordpress.com/2011/11/24/how-to-force-exchange-server-public-folder-removal/
    Cheers,
    Jack
    I get alot of output from that command.
    AdminDisplayName        : Schedule+ Free Busy Information - Exchange Administrative Group (FYDIBOHF
                              23SPDLT)
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300F31A2721DECB5542A9C497ED8ECFD
                              0290000000000070000
    ExpiryTime              : 05/05/2014 1:00:00 AM
    FolderPath              : SCHEDULE+ FREE BUSY\EX:/o=MY_ORGANIZATION/ou=Exc
                              hange Administrative Group (FYDIBOHF23SPDLT)
    IsDeletePending         : False
    ItemCount               : 70
    LastAccessTime          : 13/08/2014 1:00:00 AM
    LastModificationTime    : 28/07/2008 10:17:42 AM
    Name                    : EX:/o=MY_ORGANIZATION/ou=Exchange Administrative
                               Group (FYDIBOHF23SPDLT)
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 35309B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300F31A2721DECB5542A9C497ED8ECFD
                              0290000000000070000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : Offline Address Book - Exchange Administrative Group (FYDIBOHF23SPDLT)
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300F31A2721DECB5542A9C497ED8ECFD
                              0290000000000080000
    ExpiryTime              : 
    FolderPath              : OFFLINE ADDRESS BOOK\EX:/o=MY_ORGANIZATION/ou=Ex
                              change Administrative Group (FYDIBOHF23SPDLT)
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 13/08/2014 1:00:00 AM
    LastModificationTime    : 28/07/2008 10:17:42 AM
    Name                    : EX:/o=MY_ORGANIZATION/ou=Exchange Administrative
                               Group (FYDIBOHF23SPDLT)
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300F31A2721DECB5542A9C497ED8ECFD
                              0290000000000080000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : globalevents
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000140000
    ExpiryTime              : 
    FolderPath              : StoreEvents{D771E649-5D06-499F-82D7-C26C4617A7AA}\globalevents
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 28/07/2008 10:17:42 AM
    Name                    : globalevents
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000140000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : internal
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000130000
    ExpiryTime              : 
    FolderPath              : StoreEvents{D771E649-5D06-499F-82D7-C26C4617A7AA}\internal
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 28/07/2008 10:17:42 AM
    Name                    : internal
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000130000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : OWAScratchPad{D771E649-5D06-499F-82D7-C26C4617A7AA}
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000160000
    ExpiryTime              : 
    FolderPath              : OWAScratchPad{D771E649-5D06-499F-82D7-C26C4617A7AA}
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 12/08/2014 10:42:01 AM
    Name                    : OWAScratchPad{D771E649-5D06-499F-82D7-C26C4617A7AA}
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000160000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : StoreEvents{D771E649-5D06-499F-82D7-C26C4617A7AA}
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 28/07/2008 10:17:42 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000120000
    ExpiryTime              : 
    FolderPath              : StoreEvents{D771E649-5D06-499F-82D7-C26C4617A7AA}
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 28/07/2008 10:17:42 AM
    Name                    : StoreEvents{D771E649-5D06-499F-82D7-C26C4617A7AA}
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D328567C1359964195421018B3836
                              4A80000000000120000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : ca77f936-9de2-11d3-9a74-009027301f0b
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 18/11/1999 3:48:02 PM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A03009029B751280DD3119A71009027301
                              F0B00000001D4CB0000
    ExpiryTime              : 14/07/2014 1:00:00 AM
    FolderPath              : OFFLINE ADDRESS BOOK\EX:/o=MY_ORGANIZATION/ou=MA
                              CC\OAB Version 2\ca77f936-9de2-11d3-9a74-009027301f0b
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 29/11/2011 10:22:02 AM
    LastModificationTime    : 27/08/2008 4:30:22 PM
    Name                    : ca77f936-9de2-11d3-9a74-009027301f0b
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A03009029B751280DD3119A71009027301
                              F0B00000001D4CB0000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : Default
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 22/08/2005 1:38:51 PM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000160000
    ExpiryTime              : 
    FolderPath              : schema-root\Default
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 27/08/2008 3:15:05 PM
    Name                    : Default
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000160000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : Schedule+ Free Busy Information - MACC
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 18/05/1999 8:48:25 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300A6E60A4F280DD3119A71009027301
                              F0B0000000000070000
    ExpiryTime              : 05/05/2014 1:00:00 AM
    FolderPath              : SCHEDULE+ FREE BUSY\EX:/o=MY_ORGANIZATION/ou=MAC
                              C
    IsDeletePending         : False
    ItemCount               : 130
    LastAccessTime          : 13/08/2014 1:00:00 AM
    LastModificationTime    : 28/08/2008 11:50:24 PM
    Name                    : EX:/o=MY_ORGANIZATION/ou=MACC
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 63971B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300A6E60A4F280DD3119A71009027301
                              F0B0000000000070000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : Offline Address Book - MACC
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 18/05/1999 8:48:25 AM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300A6E60A4F280DD3119A71009027301
                              F0B0000000000080000
    ExpiryTime              : 
    FolderPath              : OFFLINE ADDRESS BOOK\EX:/o=MY_ORGANIZATION/ou=MA
                              CC
    IsDeletePending         : False
    ItemCount               : 1
    LastAccessTime          : 13/08/2014 1:00:00 AM
    LastModificationTime    : 27/08/2008 4:30:23 PM
    Name                    : EX:/o=MY_ORGANIZATION/ou=MACC
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 22790B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300A6E60A4F280DD3119A71009027301
                              F0B0000000000080000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : exchangeV1
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 22/08/2005 1:38:51 PM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000180000
    ExpiryTime              : 
    FolderPath              : schema-root\microsoft\exchangeV1
    IsDeletePending         : False
    ItemCount               : 401
    LastAccessTime          : 12/08/2014 10:32:21 AM
    LastModificationTime    : 27/08/2008 3:30:25 PM
    Name                    : exchangeV1
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 394761B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000180000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : globalevents
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 22/08/2005 1:38:51 PM
    DeletedItemCount        : 0
    EntryId                 : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000130000
    ExpiryTime              : 
    FolderPath              : StoreEvents{BEE1FD0C-1F99-465E-9736-5E445BD9EBE1}\globalevents
    IsDeletePending         : False
    ItemCount               : 0
    LastAccessTime          : 29/11/2011 10:21:08 AM
    LastModificationTime    : 27/08/2008 3:15:05 PM
    Name                    : globalevents
    OwnerCount              : 0
    TotalAssociatedItemSize : 0B
    TotalDeletedItemSize    : 0B
    TotalItemSize           : 0B
    ServerName              : EXSVR2007
    StorageGroupName        : Second Storage Group - Public Folders
    DatabaseName            : Public Folder Database - Public Folders
    Identity                : 000000001A447390AA6611CD9BC800AA002FC45A0300D93713B01F1B2D47ACEF7E4B5F2F2
                              9EE0000000000130000
    IsValid                 : True
    OriginatingServer       : EXSVR2007.mydomain.ca
    AdminDisplayName        : internal
    AssociatedItemCount     : 0
    ContactCount            : 0
    CreationTime            : 22/08/2005 1:38:51 PM
    DeletedItemCount        : 0
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