Activesync - long delays in email delivery while roaming / local activesync log on BB10-device?

Hi,
A couple of our users are experiencing serious delays in email delivery on their BDS-controlled Z10s while roaming. With "serious" I mean delays in the magnitude of hours. This is something however that purely relates to Z10 and the way message sync is done (activesync)
Since we've got both legacy (OS7) devices and BB10-devices on our network I can confirm that email delivery on the legacy devices happens instantly while BB10-devices experience the above mentioned delays when roaming.
So here are my questions:
Anybody else experiencing this problem (I saw a post under BB10 automatic sync not working while roaming in US mentioning US roaming problems, but in our case it's Europe and travelling between European countries)
Is there a way to get an activesync-log from the Z10s itself showing dates/times of activesync and error-messages respectively? (Afaik the phone has an end-to-end-connection to the activesync/exchange server) - on other platforms (IOS, Androids) you can find a local activesync log on the smartphone so I'm positive that something like this must be present on BB10 too.
Any known cure - or at least an idea how to track this down?
Thanks much in advance for any clue
-bblacksheep

I don't know if my situation is related or not, but I have (since Friday) been experiencing delays with Gmail on my Z10. However, it's not universal. I have 9 Gmail accounts, and only a subset are affected by delays, while others receive everything immediately. They are all integrated via ActiveSync, and delivery elsewhere (e.g., Outlook client, Gmail webmail inteface) is not affected.
If the problem affected all of my Gmail accounts the same, I might believe that the problem is with BB or my carrier services. But, since it's only affecting a subset, I instead believe my issues to be rooted at Google. Given all they have recently done to alienate the BB platform, I'm actually not terribly surprised either.
Note that no roaming is involved...this is on home network carrier and also almost completely on WiFi. No changes have been made to the configuration...but this behavior started suddenly on Friday. Eventually, everything gets delivered and reconciled...but on some accounts, the delay is quite large.
If your issues can be narrowed down so as to truly know a root cause, and that root cause results in being something in the BB device, OS, or infrastructure, then you need to contact your mobile service provider for formal support and potential escalation up to BlackBerry for enhanced support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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