ActiveSync packet is not delivered to CAS in other site when proxying is used

Hi folks,
We have a peculiar issue here.
Our setup:
Exchange resource forest
BES 10 installation in SITE A
User with mailbox in SITE B added to BES 10
We use Certificate Based Authentication'.
Issue:
When user presents their authentication via ActiveSync to CAS in SITE A the request should be proxied to the CAS on the other site once the lookup for the user's home mailbox takes place. The activation on the BB10 device fails and requests the
user's password. I get an error in the IIS logs of SITE A. Nothing is recorded on the CAS in SITE B and wireshark logs show connections to the CAS array of SITE B but nothing is logged in the IIS logs:
2013-12-09 17:14:38 10.1.28.26 OPTIONS /Microsoft-Server-ActiveSync/default.eas &Log=PrxTo:uatss.mail.test.intra_V0_LdapC8_LdapL62_Error:ReceiveFailure_Mbx:LONS00110595.TEST.INTRA_Dc:LONS00009909.TEST.INTRA_Budget:(D)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f0%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5F7d24b2e8-cd46-42fd-9450-5e846bbcb271%2cNorm%5bResources%3a(DC)LONS00009909.TEST.INTRA(Health%3a-1%25%2cHistLoad%3a0)%2c%5d_
443 DOMAIN\testuser 10.*.*.* RIM-Z10-STL100-2/10.2.0.1791 500 0 0 1647
Error 500 points to an internal server error but I've haven't been able to find out what the other numbers after it mean exactly...
This has been wrecking my head for the past 2 weeks!
Any idea?
Thanks

Hi,
To narrow down the cause, I’d like to confirm the following information:
1. Could other proxy requests be achieved successfully? You can try to use proxy to login OWA to have a test.
2. Could all your ActiveSync come across the same issue?
3. Check your ActiveSync configuration of your servers on both site A and site B:
Get-activesyncvirtualdirectory |fl *url
4. Is there any firewall in your environment?
If you have any question, please feel free to let me know.
Thanks,
Angela
Angela Shi
TechNet Community Support

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