ActiveSync reporting generic "Synchronization error", anyone have any ideas?

I am using my Treo 700wx on my Windows XP Home desktop computer, and have in the past been able to sync with Outlook 2003. My wife recently purchased a new windows mobile smartphone and began using ActiveSync under her computer profile, and since then ActiveSync reports a generic "Synchronization error" message in the Activesync window when I place my Treo in the USB cradle. It does indicate that I am connected just fine. I redownloaded the most recent ActiveSync files from Microsoft (4.5.0) and used the repair option without success. I also upgraded my Treo Phone software to v. 1.22 - VZW also without any change in my ability to sync my data. Does anyone have any suggestions as to the next step?
Thanks.
Post relates to: Treo 700wx (Verizon)

I have only seen a generic syncrhronization error when trying to do remote synchronization, so pretty much sounds like your device is trying to sync to a diff computer than that one it is connected to.
First simple check is to delete the partnership the device has with your computer and see if that helps
1. With the mobile device disconnected from your computer, start ActiveSync, click Delete Partnership on the File menu, and then click the partnership you want to delete.
2. Soft reset the mobile device. For information about how to do so, view the documentation that is included with your the mobile device.
3. IMPORTANT: When you perform this step, if you have data on your mobile device that is not yet on your computer, you should choose Combine when you receive a message that asks what you want to do with existing data on the mobile device.
Connect your mobile device to your computer, and then modify your initial settings by using the New Partnership Wizard. Note that the New Partnership Wizard automatically starts after you connect your mobile device.
Message Edited by HardBeatZ on 07-06-2008 10:21 PM

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