Activity Journal - Creation of template type and template

Hello Experts,
we need to create a template type and template because we can not use the standard template to see product information in the Activity Journal.
Where in Customizing can i define template type and template and which are the steps to do it. For our activity journal we need to see only the fields:
1. Product ID
2. Product
3. Notes
The rest of the information is not necesary. The SAP Note 1261860 describes exactly the problem we have but we are not able to generate template and template type.
Best Regards
Oliver Schultze

Hi there
For generation of template for Activity so that you can see the Product info,u just need to generate the Index in SPRO
Go to IMG and there within the transaction types you can locate the index i am speaking about to generate.
Here is the path-->IMG->CRM--->Transaction ->Basic Settings->Settings for Activites->Activity Journal--->Activity Standard Template Type
Here you give your desired language in which you want your template to be created.
As soon as you genarte that you will be having product info on your Activity screen
See this arrangement is client specific only so if you are say in sandbox or dev or qual or prod.u need to do this setting seperately in each client.
Hope you got what i said.
Cheers
Ashish

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Item categories required for activitiy journals
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