Activity Journal in Tasks

LS,
Can anybody tell me how an Activity Journal can be made available in a Task?
According to standard SAP CRM Sales material you can only assign item categories (ACT/ ACT0/ ACT1) to Business Activities. And thus making the Activity Journal available.
Additional information is that this has to be done for CRM2006s SP01.
Regards,
Maarten Maassen

Hi,
I had similar issue as during creation of activity,the activity journal is visible but later when you open the same activity it will not be visible. To make it possible you need to customise your component view for task BT_125H by adding activity journal assignment block available in task.
Shiva

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Ø Open Question:
a. Is there a limitation to consume/embed the standard Activity (Work center) subcomponents Appointments, Tasks, Phone Calls and Emails within a custom work center? We have noticed that this standard Activity Work center subcomponents Appointments, Tasks, Phone Calls and Emails has been repeatedly reused within the application in Account, Opportunity, Sales lead, Lead, Sales Quote Objects.
b. Is there an alternative way in which we can call [Through API etc..] the standard Activity Work center subcomponents Appointments, Tasks, Phone Calls and Emails?
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Hello Laura,
The first issue is resolved with Fixpack 1. You can find the download here:
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
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Hello Experts,
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Hi there
For generation of template for Activity so that you can see the Product info,u just need to generate the Index in SPRO
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Hi All,
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Hi Sunita,
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Authorization for creating activity journal template

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Empty activity journal template

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can anybody guide me hw to Create empty activity journal templates which enables to report on activities that are not directly related to products such as discussion with customer.
thanks in advance
Shridhar

To configure activity journal for the selected business activity do the following:
1.Create activity journal template type (Using Wizard)at easy access -> Activities-> maintian activity journal template type
2.Create activity Journal template (Using Wizard) at easy access -> Activities-> maintian activity journal template
3.Item category determination for the transaction type in SPRo
4.Open the activity check the activity journal.
regards
satish Kumar
*-Reward points if found helpful.

Activity Journal Template missing

Hi
To configure Activity I have done required settings & earlier I was able to see activity journal template in activity transaction.But now I am not able to see any template in activity journal tab.
Can any one help me.
Regards,
Natasha

Hello,
Please check in Define Activity Journals (T Code:CRMM_JOURNAL )
We define Start date & End date for a Activity Journal Template type.
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With Best Regards,
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Activity with Activity Journal vs. Complaint

We are looking at implementing a process to record when our customers call in with product issues. Can someone please tell me if it is better to use the Activity transaction with the activity journal for products or use the Compalaint transaction? What is the benefit for each?

Hi,
I guess that using activity journals there is a much better integration to BI - how many customers did have problems with which products.
But using complaints this would be the "normal" way. This is a standard service process which supports follow-up processing like credit memo or service orders for replacing respectively repairing objects.
Also in activity journals there you don't have any FI-CO integration which you will have for complaints.
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Hello All,
I need to know the table link between the activity number and the details like material code, material description which is stored in the activity journal of the transaction type.
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Atul

Hi Benoit,
Thanks for the prompt reply, I have a transaction type where I have configured activity journals, in the activity journal I have entered my material no, I need to get the table link between my activity number and the material no.
I am attaching a screen shot for your reference, the first screen shot pertains to attaching the product code in the activity journal assignment block
The second screen shot pertains to entering the material code
I need to know the table link between the activity number and the product id, the above tables which you gave do not store the product details, hence please advice further.
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BAPI for Creating Activity Journal

Dear Experts,
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Activity Journal to be made Mandatory

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I want to put the check that user should not be able to Set the status of activity as completed if the mandatory activity Journal template is not filled by the user.
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Hi Amit,
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Can someone please advise how to replicate AJs to mobile. Created an Activity Journal Template Type, assigned a Template, released it and I'm able to see the Activity Journal in the Maintain Activities transaction in CRM-Online, using the corresponding Transaction Type of MSA. But when I download the activity to mobile, I cannot see it attached to the activity.
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Hi,
did you already check the local IDES database - table smodotdef?
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- process type (must fit with activity type)
- distribution channel defined for template (check distribution channel of activity e.g. from related business partner)
Hope this helps.
Regards,
Wolfhard

Activity Journal in Tasks

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