Activity report Error

Hello to all,
i have an iview with activity report comoponent.
I want to filter the results for groups. But there are one group that doesn't show results about the details of the connected users.
i know that the users of this group entry to the portal, because in the option "User connected" it shown results, but with the option "Details of the users" it doesn't shown results.
Anybody know how can be the problem?
Thanks in advance!
Anna

The latest versions of the portal don't require you to run the bat file any more. Daniel Wroblewski has created a few blogs recently about the portal activity report - I suggest you check these out as they may explain some of the "errors".
Cheers

Similar Messages

Portal Activity report iview

Hi
I created a portal activity iView when i preview it and click on Download Report button it is giving an empty report
any help is appreciated
regards
ambicasony

hi ,
here by attaching a few articles regarding portal activities.
Mysteries of the Portal Activity Report II,
Portal Activity Report - Error,
Mysteries of the Portal Activity Report III,
Mysteries of the Portal Activity Report,
The Final Word (Hopefully) on the Portal Activity Report
i hope i have given u the entire documents on portal activity.......u cn check it easily where u have went wrong
regards
bhargava
pts r always welcome

Activity report failed(Communication error)- while check-in Activity

Hello SDN,
I am getting following error while Checking in activity from open activities .currently we are using NWDS7.3
CHECKIN      Finished24s.9Files scuceeded.
ACTIVATE     Activation Performed.Build request ID : 166
          Internal Problem(Activity report failed(Communication error
[cause: Unalble to open connection to host<host>:<port>][reason:Address already in use : connect]]))
Check-in completed successfully but Activation is not completed and giving connectivity error described above. Again
I activated activity from Activation view. Still I am getting following error description.Plesae provide me solution
to resolve this issue.
GET_STATUS      could not retrieve activation status of request '166' (Unable to connect to
host:port-Address already in use:connect(Service call exception; nested exception java.io.
IOException: Unable to connect to host:port-Address already in use:connect))
regards,
Sree.

Just check the full hostname of your DTR server, should be like
hostname.company.com
and check if somewhere only
hostname
is being used.and both are getting successfully pinged. DO not try the NWDS ping. Use command prompt and
ping hostname
and
ping hostname.company.com
Also this happens due to some clash with some other developer. Please check after some time, may be after a desktop restart. things should start working.
Edited by: Varun Biswas on Nov 29, 2011 11:53 PM
Edited by: Varun Biswas on Nov 29, 2011 11:53 PM

Active X Error when running web checkout/web reports

Hi,
I am installing BO Planning X1.5 against a SQL Server database.
However, I am getting an Active X error when trying to launch web checkout/web reports.
I get to the log on page and then get the error message:
"There was an error initializing the ActiveX client"
Do you know why this would be? (I am able to get to the web checkout/web reports from the server, however not on any client machine)
Thanks.

Hi Ravi,
from Note 917950:
Test Standard Web Template in BI (both directions)
This test will check the ABAP to Java and Java to ABAP communication. Additionally, this check will ensure that the new Java-based BEx Web runtime is working.
1. Run Report RS_TEMPLATE_MAINTAIN_70
2. Enter Template ID 0ANALYSIS_PATTERN
3. Choose Program / Execute
4. Choose Analyse / Validate
5. Choose Analyse / Execute in Debug Mode
A Web Browser is opened and you have to logon to the Portal. Finally, an empty Analysis Pattern (without data) should appear.
Error messages during executing Web Template
If only a blank screen or message "Access Denied" appears, see note 872043.
If message "Error while loading the Web template "0ANALYSIS_PATTERN" (return value "5")" appears, activate Content (see topic Additional Information below).
--> I think you have to activate the Content....
Activate Web Template of BI Content
Please perform the following steps to activate a Web Template of BI Content:
1. Logon to BI System
2. Start transaction Data Warehouse Workbench (transaction code RSA1)
3. Choose register Business Content (left pane)
4. Select Object Types
5. Expand BEx Web Template in tree (middle pane)
6. Double click on Select Objects
7. Choose 0ANALYSIS_PATTERN (or any other Web Template of the BI Content)
8. Object will be transferred to right pane
9. Press button Install / Install to activate the Web Template
Now, you can execute the activated Web Template.
Links:
"0ANALYSIS_PATTERN"
Re: template 0ANALYSIS_PATTERN returns errors
Error loading template 0ANALYSIS_PATTERN while broadacasting through WAD
917950 - SAP NetWeaver 2004s: Setting Up BEx Web
[SAP NetWeaver Setting Up BEx Web|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/ca6de811-0c01-0010-43b2-c64584eef943]
Re: Question about Bex Web Setup
Regards
Andreas

No data in Portal Database tables for Activity Report

Hi experts,
I've developed an Activity Report application in SAP Portal 7.0, which went live but the report shows no data.
We are pulling data from 2 portal database tables: WCR_WEBCONTENTSTAT and WCR_USERPAGEUSAGE
In non production environment there is data in the report but there is no data in the production environment.
The Activity Report service is already activated/started and set to true.
What could have caused this? And what should we check now?
What other configurations/setup should be done?
Regards,
Greg

Hi Greg,
Those are the aggregated tables. If they are not filled with data although the Portal Activity Report is activated, you should check whether the aggregation finished successfully.
In the older SPs there were some problems that were fixed in later SPs of 7.0.
In order to have the latest version of Portal Activity report, you can check SAP note 1084379 - Portal Activity Report - Latest Version (SDA file).
You can compare the SP via the MANIFAST file, as it contains the version and SP number.
In order to troubleshoot problems in Activity Report, you can follow SAP note: 1690023 - Portal Activity Report - Component-specific Note
Some basic checks that you can do:
Run query on the raw data tables to check since when there is data in those tables:
select min(timestamphour) from SAP<SystemID>DB.WCR_WEBCNODESTAT;
If there is too much data from long time ago, then you should delete the old data, and leave only the new data (there is anyways retention time for the data to be kept).
If there is no data, then it means that the Portal Activity Report does not collect data, and not really activated (usually this is not the case).
The aggregation runs every top of the hour, so you can check in the default traces for an error during that time.
In most of the cases something went wrong while aggregating the data.
As a result the aggregation is not finished, so the transaction is not being committed, and the aggregated tables stay empty.
If there is a DuplicateKeyException in the trace, you can follow SAP note 1054145 - Duplicate Key Exception.
If you have any more questions, please don't hesitate to ask.
I hope this information helps,
Thanks & regards,
Michal Zilcha-Lang

SCCM 2012 R2 reporting error: "The DefaultValue expression for the report parameter 'UserTokenSIDs' contains an error: A specified logon session does not exist. It may already have been terminated. (rsRuntimeErrorInExpression)"

Hi,
I have two SCCM environments under same active directory domain and one service account have been used for SCCM configurations on both the environments (QA and PRODUCTION). I am facing similar error as mentioned above while trying to fetch reports on
PRODUCTION site, but the QA site is working fine, though same service account have been used for configuring both. While looking at the reportserverservice_<date> log on my Production DB server i see the following error
"processing!ReportServer_0-3!2124!01/02/2015-09:09:30:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: , Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during
report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot read the next data row for the dataset DataSet1. ---> System.Data.SqlClient.SqlException: Conversion failed when converting the nvarchar value 'Override
Default' to data type int."
My DB and SCCM primary site are different and the reorting services point is installed on remote DB server. Please help me resolving the issue.
Troubleshooting performed:
1.Disabled the registry key 'EnableRbacReporting' from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\SRSRP to 0 and then restarted SSRS service and the reporting worked for some minutes after that the registry key reverted back to 1 automatically and
reporting started throwing errors again.
2. Checked with the permissions on DB whether or not 'sysadmin' role is assigned to the SCCM service account.
3. re-registered the SQL management Provider WMI class.
mofcomp.exe “C:\Program Files (x86)\Microsoft SQL Server\110\Shared\sqlmgmproviderxpsp2up.mof”

Hi All,
Finally found exact solution to the reporting error.
Error: while launching SCCM reports (both from Console and web based) an unexpected error occured with error message as "The DefaultValue expression for the report parameter ‘UserTokenSIDs’ contains an error: A specified logon session does not exist.
It may already have been terminated. (rsRuntimeErrorInExpression)"
Solution: This is password replication issue for the domain account used to configure reporting services point in SCCM. If your SQL SSRS reporting services instance and databse runs with local default account whereas the reporting services point on SCCM
primary site is configured with domain account, (As in My case) you need to perform the following in order to get rid of the error.
Launch 'Reporting Services Configuration Manager' from the SQL SSRS box(either Local or Remote), Connect to Report Server Instance->Go to 'Execution Account' tab->Specify the 'Execution Account' as domain account and password which is used to configure
Reporting Services Point in SCCM Primary Site, and then click apply.
Now Lauch the report either way (Web based or from Console), the error will disappear and all your default reports will execute perfectly as before.

Portal activity report(image problem).

Hi All,
I have a problem in Portal Activity report of Number of users who logged on.
In "Number of users who logged on" report, there is one java image(applet).It is not rendering. It is giving the error :
Java Plug-in 1.6.0_01
Using JRE version 1.6.0_01 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\km39649
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
Piglet Version 1.1.35 - 07.12.01
java.lang.NullPointerException
     at com.sap.miniapps.graphics.CategoryChart.setChartType(CategoryChart.java:898)
     at com.sap.miniapps.graphics.Piglet.init(Piglet.java:268)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Exception in thread "Thread-7" java.lang.NullPointerException
     at sun.plugin.util.AnimationPanel.createTranslucentImage(Unknown Source)
     at sun.plugin.util.AnimationPanel.createGradientShapeImage(Unknown Source)
     at sun.plugin.util.AnimationPanel.initBackground(Unknown Source)
     at sun.plugin.util.AnimationPanel.preloadResources(Unknown Source)
     at sun.plugin.util.AnimationPanel.doPaint(Unknown Source)
     at sun.plugin.util.AnimationPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Can any one please help me why it is coming?
Thanks in Advance,
Kavitha

I am using ORACLE.
Actually the iview is the standard par iview, so i have created it from the "iview from Par" and that too in my test server seperately. I have created a new folder and under it i have created this new iview from Par. I have taken the com.sap.km.activityreport.frontend. and under this the activity report component.
I have also restarted the Data collection service. Other than these I did not do any other configurations. Any thing else is required?
Thanks in advance,
kavitha

Reg:- Runtime Exception on preview of Portal Activity Report Editor iView

Hi All,
I am trying to preview the iView, "Portal Activity Report Editor" located under Portal Content -> Content Provided by SAP -> Admin Interfaces -> Admin iView Templates -> Portal Editors under Content Administration role.
But, when I previee the iView, I get a RunTime Exception as follows:
#1.5 #0014C263546200A5000008B900000CEC000450DE5CE9A528#1214815878685#com.sap.portal.applicationFramework.tools.wizardframework#sap.com/irj#com.sap.portal.applicationFramework.tools.wizardframework#<User_ID>#152806##n/a##b3602110468111dd9e8e0014c2635462#SAPEngine_Application_Thread[impl:3]_56##0#0#Fatal#1#/System/Server#Java###wizard session No: 429: could not instantiate pane instance of type com.sapportals.admin.wizardframework.core.ClassNameAndConstructorArgs@1663bd## #1.5 #0014C263546200A5000008BA00000CEC000450DE5CE9A6F1#1214815878685#System.err#sap.com/irj#System.err#<User_ID>#152806##n/a##b3602110468111dd9e8e0014c2635462#SAPEngine_Application_Thread[impl:3]_56##0#0#Error##Plain###Jun 30, 2008 4:51:18 AM                     com.sap.portal.portal [SAPEngine_Application_Thread[impl:3]_56] Error: Exception ID:04:51_30/06/08_15351_4495550
#1.5 #0014C263546200A5000008BC00000CEC000450DE5CE9B605#1214815878685#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#<User_ID>#152806##n/a##b3602110468111dd9e8e0014c2635462#SAPEngine_Application_Thread[impl:3]_56##0#0#Error#1#/System/Server#Java###Exception ID:04:51_30/06/08_15351_4495550
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.sap.pct/admin.templates/iviews/editors/com.sap.portal.activityReportEditor
Component class : com.sap.portal.webreport.editor.ActivityReportEditor
User : <User_ID>
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:547)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.lang.RuntimeException: an Exception occured when instantating class com.sap.portal.admin.editor.pane.EditorPaneWrapper
     at com.sapportals.admin.wizardframework.core.TrivialPaneFactory.getComponent(TrivialPaneFactory.java:54)
     at com.sapportals.admin.wizardframework.core.WizardInstance.doWizard(WizardInstance.java:225)
     at com.sap.portal.admin.editor.Editor.doWizard(Editor.java:605)
     at com.sap.portal.admin.editor.Editor.run(Editor.java:150)
     at com.sap.portal.admin.editor.AbstractEditorComponent.doContent(AbstractEditorComponent.java:59)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 29 more
This happens for all Editor iViews.
Kindly let me know what could be the problem.
Thanks and Regards,
Pavithra

Hi Sandeep,
Thank you for your inputs.
I had raised an OSS Message with SAP some days ago on this issue. SAP has replied back saying that only users with Content Administration role can have access to configure portal acyivity report. All other users can only view the results.
Regards,
Pavithra

Active Report Viewer not working in Internet Explorer 10

We have many legacy applications developed using ASP and VB(InterDev). Our organisation is moving to use Internet Explorer 10 in the near future.
We had a IE10 compatibility testing for our legacy applications and we observed that the applications using Active Report Viewer to generate the reports are not working. Applications works perfectly fine with the older version of Internet Explorer.
We looked for the various workarounds but we did not succeed.
Some application does nothing when we click on a button to generate the report but some applications throws the below error:
"ActiveX
control failed to load! -- This control is required to use the Address Book and Attachment features. Please check your browser security settings and/or contact PC Support to install the digitally signed control."
We will be glad if we get any assistance on this issue.

We have many legacy applications developed using ASP and VB(InterDev). Our organisation is moving to use Internet Explorer 10 in the near future.
We had a IE10 compatibility testing for our legacy applications and we observed that the applications using Active Report Viewer to generate the reports are not working. Applications works perfectly fine with the older version of Internet Explorer.
We looked for the various workarounds but we did not succeed.
Some application does nothing when we click on a button to generate the report but some applications throws the below error:
"ActiveX control failed to load! -- This control is required to use the
Address Book and Attachment features. Please check your browser security settings and/or contact PC Support to install the digitally signed control."
We will be glad if we get any assistance on this issue.
Hi,
There is a more dedicated forum for web development issues
https://forums.asp.net , I would recommend you post this issue in that forum to get more dedicated supports.
Thanks for your understanding.
Regards.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Portal Activity report through Visual Composer

Hi all,
We are implementing the activity report model in Visual Composer as described in the Wiki:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/vc/aportalactivityreportusingVisualComposer
We are able to find the required webservices and drag them onto the storyboard. But when we try to test the webservice Getcontentstat with correct input we receive an error:
Portal request failed. (Could not execute webservice, consult your administrator).
We guessed this was some sort of authentication error, so we defined a differerent user for the webservice in Visual Administrator and then we receive a different kind of error:
Portal request failed (Fault returned from server: )
Any suggestions are very welcome.
Best regards,
Jan Laros

Hi J. Laros,
I facing the same problem when i try execute this webservice from soapUi client.
What did you did for to solve this problem?
The message is:
The User Authentification is not correct to access to the Portal Service com.sap.portal.prt.soap.ActivityReportWS or the service was not found.
When i execute from VC, returns no messages.
thanks,
Douglas

Reports error 80020101 when accessing through workspace

We have a distributed environment(11.1.2), and every time our users try to access financial reports via workspace, it errors out after a while:(restarting reports services makes it work again-for a while)
Error executing file: "http://<servername>:19000/hr/modules/com/hyperion/reporting/web/common/HRCore.js
Error
Could not complete the operation due to error 80020101
Could it be a bandwidth/network traffic issue?
For now, we have increased the number of "active connections" for both EPMSystem registry and RA framework through the admin console(JDBC data sources).
Only reports errors out. workspace works fine all the time.
Edited by: 784749 on Mar 8, 2011 1:39 PM

Same problem here!
It appeared when I itried to open one report that I exported from Financial Report that I generated previously in Development Environment. Once, I imported it to Test Environment and I opened the error appeared. In order to solve the problem I checked database connection and I realized it was missing. So, you coluld try looking for the currect database connection! Good luck!

Issue running a User Activity Report for Lync

When trying to run a User Activity Report, I am receiving the below error
An error occurred during client rendering.
An error has occurred during report processing. (rsProcessingAborted)
Query execution failed for dataset 'CallList'. (rsErrorExecutingCommand)
@_Endtime is not a parameter for procedure CdrP2PSessionList.
Any ideas on this error?

If this is happening after applying CU6 then follow
FIX: Monitoring Server Reports experiences poor performance in Lync Server 2010
http://support.microsoft.com/kb/2703324
if it gives any error when trying to update the backend database (in enterprise pool) then provide the -databasepaths parametr as explained at the end in this article
http://technet.microsoft.com/en-us/library/gg399044.aspx
DatabasePaths
Optional
String
Specifies the drives and folders where data and log files can be stored; for example: -DatabasePaths "D:\Logs","E:\Data".
Gautam.

Custom xml report errored with :emsg:was terminated by signal 4

Friends,
one of the custom report errored out with the below error:
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.UTF8
stat_low = 84
stat_high = 0
emsg:was terminated by signal 4
Program was terminated by signal 4
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request 5443587.
when browsing metalink I came across few notes and chmged the out put of Active users report to XML which also errored out, the same report was running fine in other environments. we just freshed this from PROD and nothing was changed.
any ideas
Thanks.

Hi Guru,
Application version is 11.5.10.2 and DB 10.2.0.3 running on AIX, Yes it is working on other test environments and production.
here is the error from OPP log
[3/18/10 10:35:17 AM] [UNEXPECTED] [2908896:RT5443609] java.io.FileNotFoundException: /<path>/o5443609.out (No such file or directory)
     at java.io.FileInputStream.open(Native Method)
     at java.io.FileInputStream.<init>(FileInputStream.java:129)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:229)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:157)
[3/18/10 10:35:17 AM] [2908896:RT5443609] Completed post-processing actions for request 5443609.
Looks like the output file was not generated as the request errored out.
Thanks.

Check Writer & Payroll Activity report failing

Hi,
After upgrade from 10.2.0.3 to 11.2.0.2 database in R12.0.6 application, the Check Writer & Payroll Activity report is failing with following errors:
REP-0069: Internal error
REP-57054: In-process job terminated:Finished successfully but output is voided
R_6990_HRPROC_CHQ_SRW2_FAILED
APP-PAY-06990: Report Writer report failed with an error
Pl let me know if anyone has had similar issue?
thanks

Please see the suggested solutions in these docs.
Error Hr_6990_hrproc_chq_srw2_failed When Running Canadian Chequewriter [ID 1087796.1]
Checkwriter Fails With APP-PAY-06859, APP-PAY-06990,APP-FND-00500: AFPPRN and kgepop Errors in 11.5 [ID 227408.1]
Checkwriter Fails With Errors HR_6990_HRPROC_CHQ_SRW2_FAILED, APP-PAY-06990 [ID 263862.1]
Check Writer Fails with Error HR_6990_HRPROC_CHQ_SRW2_FAILED [ID 242563.1]
Error running the cheque writer process PAY-06990 HR_6990_HRPROC_CHQ_SRW2_FAILED [ID 402550.1]
Thanks,
Hussein

Contact Service Queue Activity Report (by CSQ) Report SQL example

I've been tasked to recreate the Contact Service Queue Activity Report (by CSQ) Report, with SQL in SQL Server 2008 RS, Can someone give me an example or actual sql for this report? I've tried to folllow the hints about joining in the documentation, however, my reported numbers are much higher than what the Cisco report is giving back.
Thanks to anybody who knows where this sql is.
Lyle

Hi Lyle,
Please refer the section "Restrictions with Generating Historical Reports" in the below UCCX release notes.
http://www.cisco.com/web/ccbu/CRS/8/0/2/SU3/UCCX_802_SU3_Relnote.pdf
CSCtj96987 : Reports unable to generate large set of records bcz of tmp dbspace limit
Defect Description:
Customers are unable to generate HR reports for a larger duration because of a limitation set based on first 10k records in CCD table. Many customers require to generate reports for a complete month which they are unable to do now in 8.x
affected reports are :
Abandoned Call Detail
Aborted Rejected Call Detail
Agent Detail
Agent Login Logout
Agent State Detail
Detailed Call by Call CCDR
Detailed Call CSQ Agent
Additional Info
1.     Customer may get runtime error if the temp dbspace gets full. HRC log will state clearly that the system ran out of disk space. This will happen if the customer is running reports for a very large set of data or running large number of simultaneous HR sessions involving considerable amount of data.
2.     The temp dbspace is fixed at 2GB and cannot grow automatically when required. So, if the space is filled completely, HR reports will error out. The temp dbspace will be freed when the session ends. So, If you get run time error anytime, please restart HRC and try to generate report for a smaller period of time.
3.     It is recommended to generate reports approximately upto 200,000 rows when a single session is running to avoid getting run time errors. If multiple sessions are running, modify the figure accordingly.
4.     If the customer is running a single node setup, it is highly recommended to generate reports in the off-peak hours.
Fixed in :
8.0(2)SU2, 8.5(1)SU2, 9.0(1)
You can think of upgrading your UCCX system to the above releases for this issue fix.
Thanks,
Anand

Activity report Error

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