Activity Report "hits"

Hello All,
Can anyone tell me, or point me in the right direction (Documents), what a hit is meant to be in an Activity Report? We have some iViews or pages where I would say everything looks reasonable but then we have some where there are over 1000 "hits" created by 20 people in an hour. Is an iView actualisation a hit?
Thanks in advance
Paul Sevigne

Hi Paul,
yes every refresh of your iView is a hit. Please have a look into Daniel's excellent serial of weblog to understand Portal Activity Reports:
<a href="https://weblogs.sdn.sap.com/pub/wlg/5436">SAP Network Blog: Mysteries of the Portal Activity Report</a>
<a href="https://weblogs.sdn.sap.com/pub/wlg/5497">SAP Network Blog: Mysteries of the Portal Activity Report II</a>
<a href="https://weblogs.sdn.sap.com/pub/wlg/5656">SAP Network Blog: Mysteries of the Portal Activity Report III</a>
Best regards,
Martin

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Looking for way to count a specific document hits(Not with Activity Report)

Hello,
I have a certain Word document that I want to count how many users opened it. I am aware of the Portal Activity Report but this report tracks only iViews/pages ect. and my document is inside a KM iView which contains many other documents and I want to count just that specific Word document.
Is there a KM property that can be created or a service that can be applied in order to count this document's hits by users?
Message was edited by: Roy Cohen

I have created a repository service which count document hits using a custom property defined.
We are using NW04SP12.
This is our code:
========================================
package com.hesa;
import java.util.Collection;
import java.util.Iterator;
import com.sapportals.wcm.WcmException;
import com.sapportals.wcm.crt.component.IReconfigurable;
import com.sapportals.wcm.crt.component.StartupException;
import com.sapportals.wcm.crt.configuration.ConfigurationException;
import com.sapportals.wcm.crt.configuration.IConfiguration;
import com.sapportals.wcm.repository.IProperty;
import com.sapportals.wcm.repository.IResource;
import com.sapportals.wcm.repository.Property;
import com.sapportals.wcm.repository.PropertyName;
import com.sapportals.wcm.repository.ResourceException;
import com.sapportals.wcm.repository.manager.IRepositoryManager;
import com.sapportals.wcm.repository.manager.IResourceEvent;
import com.sapportals.wcm.repository.manager.IResourceEventReceiver;
import com.sapportals.wcm.repository.manager.ResourceEvent;
import com.sapportals.wcm.repository.service.AbstractRepositoryService;
import com.sapportals.wcm.repository.service.ServiceNotAvailableException;
import com.sapportals.wcm.util.events.IEvent;
public class SampleService extends AbstractRepositoryService implements IResourceEventReceiver, IReconfigurable {
private static final String TYPE = "com.hesa.kmtest.SampleService";
private Collection repositoryManagers;
public SampleService() {
     super();
public String getServiceType() {
     return SampleService.TYPE;
protected void startUpImpl(Collection repositoryManagers) throws ConfigurationException, StartupException {
     this.repositoryManagers = repositoryManagers;
     Iterator it = repositoryManagers.iterator();
     while (it.hasNext()){
       try {
          addRepositoryAssignment((IRepositoryManager) it.next());
       } catch (ServiceNotAvailableException e) {
          e.printStackTrace();
protected void shutDownImpl() {
     Iterator it = repositoryManagers.iterator();
     while (it.hasNext()){
       try {
          removeRepositoryAssignment((IRepositoryManager) it.next());
       } catch (WcmException e) {
          e.printStackTrace();
protected void addRepositoryAssignment(IRepositoryManager mgr) throws ServiceNotAvailableException {
     try {
       mgr.getEventBroker().register(this, ResourceEvent.GET_TEMPLATE);
     } catch (WcmException e) {
       e.printStackTrace();
protected void removeRepositoryAssignment(IRepositoryManager mgr) throws WcmException {
     mgr.getEventBroker().unregister(this, ResourceEvent.GET_TEMPLATE);
public void received(IEvent event) {
     IResourceEvent myEvent = (IResourceEvent) event;
     try {
       IResource res = myEvent.getResource();
       PropertyName propertyNameHitCount = new PropertyName("http://sapportals.com/xmlns/cm","hitcount");
       Property propHitCount = new Property(propertyNameHitCount,new Integer(0));
       if (res.getProperty(propertyNameHitCount)!=null) {
            IProperty oldHitCount = res.getProperty(propertyNameHitCount);
            String sOldHitCount = oldHitCount.getValueAsString();
            int iOldHitCount = Integer.parseInt(sOldHitCount);
            iOldHitCount++;
          propHitCount = new Property(propertyNameHitCount,new Integer(iOldHitCount));
          res.setProperty(propHitCount);
     } catch (ResourceException e) {
       e.printStackTrace();
public void reconfigure(IConfiguration arg0) throws ConfigurationException {
========================================
Remember, you must activate this service in the correct repository (System administration -> System configuration -> Knowledge Management -> Content Management -> Repository Managers -> CM Repository).
These changes requires that you restart the server.
I think this could help you.

Portal Activity Report - could not see the latest iview /pages hits.

I have configured my own iviews where they will display the 2 weeks iviews/pages that are accessed by users and count (hits) , but I am not able see the iview hits and iview names or pages hits or names in this Portal activity report, I could see only very old iviews not latest.
Suggest me if there are any settings or configurations that I need to make.

Hi All,
Just in case Activity Collector or Portal Activity Report is not sufficient for you and your portal management to gather important usage data, you may be interested in our SAP certified solution, Click Stream.
May make your life a lot easier when finding the usage stats you need (Easy installation u2013 Free download u2013 Fully functional test version available).
More information here:
Website: [www.sweetlets.com/clickstream|http://www.sweetlets.com/clickstream]
EcoHub reviews: [http://ecohub.sdn.sap.com/irj/ecohub/solutions/clickstream|http://ecohub.sdn.sap.com/irj/ecohub/solutions/clickstream]
Good luck and hope that helped.

Portal Activity Report -- Simplification?

Hi all,
 I've been working with the Portal Activity Report iView for a couple of weeks now trying to develop some metrics for our company to measure the portal usage by. I didn't have any problems with the user reports, but I had a lot of issues with the iview/page reports. Although I sucessfully found and charted the daily data, it took a painstakingly long time because of several factors:
 - There was so much data that I had to shift through for about 1.5 months, upwards of 11000 rows.
 - I did not need most of the data as this is the first report being generated for the company, they just want more general metrics rather than detailed metrics. However, the company may still want reports on the other data later on, so we can't just disable the collection of data on most of our iViews.
 - The format of the date column in the iView/Page report did not sort well in Excel. Instead, I had to convert the dates to the more traditional mm/dd/yyyy format so that they sorted properly. This didn't take too long, but it was still an issue.
 - Unfortunately, when the portal was deployed, and still now, we do not have naming conventions for our iViews. This resulted in there being many object names (column heading) that were the same even though they were different iViews and pages (for example, an "About" iView exists on many pages). The only way to differentiate them was based on the PCD location, which is very long and not the best way to have to look at and sort through data.
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 So, now that I've detailed the problems and issues, here is my real problem going forward. The executives would like monthly reports on the portal. Ideally, this process would be as automatic as possible. I was hoping people could suggest best practices for gathering and sorting through the data so that it doesn't take anywhere near as much time to group and identify key iViews and pages. Is there any way to selectively download data about iViews/Pages without turning off the data collection on other iViews/Page? Also, is there any way to automate the downloading of the iView/Page and User reports from the portal given a time interval such as every 30 days? Has anyone else run into similar problems in their own positions and, if so, can you make suggestions about how you have improved the reporting and charting process? Any help is greatly appreciated.
Thank you.
Message was edited by:
 Chad Sowald
Message was edited by:
 Chad Sowald

Hi Ariel,
Check the database table WCR_WEBCONTENTSTAT, and see if any data is being generated. This will determine if the problem is data generation or the reporting of the data.
If there is no data, the only possibility is that the Montiro Hits is false, but this is not the default and is unlikely.
If there is data, check the aggregationlevel field and the timestamp of the data, and create a report for this period and aggregation level. For example, if the aggregation level is "q" generate a quarterly report for the time period.
Hope this helps.
Daniel

Portal Activity Report is not getting updated properly

Hi,
I have created a test portal activity report with the Reporting type set as Page/iView activity. I have added five iViews in this including a yahoo search URL iView. The reporting period interval is set to Fixed Period with the date range that spans for around 10 days.
The issue is, even after hitting these iViews several times, I don't see the portal activity report getting updated. Only for the yahoo search, I can see no. of Users as 1 and no. of Hits as 4 as a previous day report (today being friday, I could see thursday's yahoo iView report).
Here are the pre-liminary settings that I've done:
1. All the iViews have the 'Monitor Hits' as 'true'.
2. The Activate Data Collection is set to 'true' in the 'DataCollectionHook' that is available under com.sap.portal.activitydatacollector Service
3. The properties viz., Activate Portal Activity Report, Gather iView statistics, Page statistics..etc are all set to 'true' in the ActivityReport Service
4. I could see that the last aggregation time (in GMT) keeps changing every one hour without any problem.
Any help would be appreciated.
Thanks in advance!
Regards,
Yuvaraj SG

Hi Raghu,
I tried as per your suggestion. At first, I thought that it's working. But, the report came out only for one day (thursday's report) and there weren't any more reports after that. So, I don't think this approach is working in my case! Moreover, for me the requirement is that the iViews have to be in some other portal roles and the Activity Report iView will be in a different portal role.
So, I am currently checking the SAP Note 1084379 as Sandeep has quoted.
Thanks for your help!
Regards,
Yuvaraj SG
Edited by: yuvaraj s g on Jul 13, 2009 8:09 PM

Portal Activity Report - WCR_USERPAGEUSAGE is empty

Hi all,
I want to create custom Portal Activity Reports.
I followed this link:
http://help.sap.com/saphelp_nw04/helpdata/en/48/6aa9429b930b31e10000000a1550b0/content.htm
The table WCR_USERPAGEUSAGE has no data.
The 'Data Collection Service' is started.
Portal version is: 7.00.17
'Monitor Hits' is set to 'true' on all iviews.
'Monitor Users' is set to 'true' on some pages.
p.s
'Activity Data Collector' is also started but as for as I know this
service creates activity files in the file system that has nothing to dowith the WCR tables.
How do I solve it?
Regards,
Omri

Solved by SAP support after implementing note 1084379 (the latest version of the Portal Activity Report tool).
Omri

Portal Activity Reports Combinations

Dear Portalites,
I am confiuring a Portal Activity Reporting iView. And I have some fundamental issues
The Environment
A. Webdynpro Java Applications running on normal Enterprise Portal Environment
B. Custom Built JAVA applications runing on URL iViews
The Requirements
A. wants Username, date, time, page name (meaningful name for us), session id , browser type (User Agent u2013 to track if the app is accessed using iPad or Desktop).
B. wants number of users accesing an application, technically consisting of several applications provided to users via webdynpro iViews.
What has been done?
For "B" configured Number of users who logged on
The real Issue
. For "B" the report shows anonymous users. What are they? in fact the number of hits for anonymous users are more that authentcated sers. I have all my anonymous users locked. I am finding hard to explaint t for the audits.
. For "B" tried configuring "Details about the users who logged on", but it shows all the users outside the time zone as well!
. For "B" Tried configuring "Page/iView activity", but the user logins eems to have doubled up shwing same hots for iViews and pages. Should I only monitor iView or Page intead of both?
WHAT CAN BE DONE FOR "A"
Regards,
Varun

Hi Varun,
> the number of hits for anonymous users are more that authentcated sers.
> I have all my anonymous users locked.
I don't know your portal setup, but as an anonymous user does not have to log in, locking the users should have no effect (didn't test it, but this is very probable, as locking should only play it's role while logging in).
So, as long as you can access your portal anonymously, you know where the access numbers are from. If not, it's an issue hard to discover remotely in a forum; might be a case for an OSS message (but technically this sounds a bit unprobable for me).
Best regards
Detlev

Problem in developing a Portal Activity Report iView

I have developed a Portal Activity Report iView and assigned some iviews to the "Specify Report Content" option! I am supposed to get the user information but instead, I see the message "No content available for the specified period".
Am I missing anything?
Can someone help me out in this regard!!!

Keep in mind that the Portal Activity Reporting functionality only collects user information from hits to pages that have the Monitor Users property set to true. You can monitor the number of hits to an iView, but cannot collect user information about those hits. If you need this kind of information for an iView, I would recommend adding the iView to a page and then collecting the activity reporting information you need from the page hits.
See <a href="http://help.sap.com/saphelp_nw04/helpdata/en/58/7e234239f75733e10000000a155106/frameset.htm">Configuring iViews/Pages for Data Collection</a> for more information.
Hope this helps,
Fallon

Activity Report Not Working

Hello - I apologize if this information is already posted somewhere but I was not able to easily find a solution my problem which is this:
I would like to gather statistics on how many times a number of iViews or pages were requested / viewed. I have enabled data collection, and modified the "monitor hits" property to yes on the iViews I'm interested in, as well as added them to the selected content in my Page/iVew activity iView. Even though I have these things set up I do not see the page views showing up on this custom activity report iView I've created. I get the message: No content available for the specified period.
However, the standard Activity Reports page under Content Administration shows the info I want just fine.. I'm not sure why it works in the standard one but not mine - does anyone have an idea of a configuration step I may be missing?
Thanks

Hello Andrew,
Please check that the iViews/Pages inserted into the content list
table are those who are accessible to the end-user. This means that you
should add to this table the objects from the role (since they have
a different ID, therefore they are different object).
Regards,
Victoria Gur
Installed Base Development Engineer
NetWeaver Portal Platform
SAP Labs Israel

Activity Reports: What are anonymous users?

Hi All
I have created activity reports to monitor the number of hits in portal. It shows up 2 categories of users. One is Authenticated and the other is Anonymous. The number of Anonymous users in the report are too many, can you experts please explain me in detail about the Anonymous users.
Thank you
Best Regards
Ramamoorthy D

Anonymous users are the users who enter in to portal without porper authorization, means un-registered users.
you can get clear information from the note 518383
regards
nag

Activity report url iview counting

Hi,
I noticed that when you put some url-iviews on a page and the page is accessed in the portal, the activity reporting in the portal does add a hit to all url-iviews on that page. I would like the activity report only count a hit to the url iview when the user actually does access the url iview.
Does anyone knows how to achieve this.
Thanx,
Twan

Hey Michael,
Did you find the solution to your problem?
While I donu2019t have a direct answer to your issue, I have an alternative solution I could suggest.
I am with Sweetlets portal apps and if youu2019re at all open to trying an SAP Certified app, our Click Stream business package will give you the answers you are looking for and much more. (Huge bonus too is that you donu2019t have to fight with flat files and Excel spreadsheets anymore to get your portal usage stats.)
A thought and I hope this can help. Take a look at it here: [www.Sweetlets.com/ClickStream|http://www.Sweetlets.com/ClickStream] or even on the SAP EcoHub: http://ecohub.sap.com/catalog/#!solution:clickstream (good one for reviews)
Good luck.
P.S. u2013 There is a free trial too (installs in 20 min) so you can test it out beforehand to make sure it delivers the traffic stats you need.

Activity Report Activation for iViews

Hello all;
I want to activate the standard activity report for my EP 7.0 SPS 9.
I have already activated the Service Configuration parameters and restarted the services.
After that I have copied the activity report iView Template and added some special iViews to that template. I configured the interval for the report.
When I'm going to check the report iView in a preview, I'm not getting any results.
Do I have to configure something else? I have seen somewhere in help.sap.com ->Configuration of Monitor Hits for an iView, but I'm not able to see these parameters in the configuration objects.
Can someone help me?
Regards Ingo

Thank you for your answer, but I have already seen that page.
My problem is, that I'm able to see sometimes some result in the Activity Report iView and sometimes I'm not able to see new results. Is there a Bug ?
Regards Ingo

Question of activity reports

hi, all
I have read from the portal online help Link:[http://help.sap.com/saphelp_nw70/helpdata/en/47/873ca0c84a199ce10000000a42189d/content.htm]
that there are two data collection type for portal objects
Monitor Hits: If set to true, data is collected about the number of people who viewed this page/iVIews, default true
Monitor Users (pages only): If set to true, data about the users who visited this page is collected, default false.
I am not very sure about the second one, is this mean the information of "which user visit which iView" will not not be collected, but only "which page visit by which user" will be collected?
If so, how the activity report of the total impression of each user come out?
Can any expert explain to me ?
Thanks.

Hi,
The Portal Activity Report collects the information about users only for pages, and not for iViews. The reason for not collecting the information also for iviews was due to the assumption that usually in correct content design, iViews are located inside pages, and thus once you have the page, you know what iViews are inside this page.
Collecting less data at the end, helps for better performance (especially if it is considered duplicated data, and hence redundant).
In case you would like to collect more data about the rendered content, that is not provided by the Portal Activity Report, you can use the Activity Data Collector instead, and configure by yourself all the data you would like to collect. This feature is flexible, and is written in order to provide customers the ability to decide themselves what they would like to collect.
You can read more about in under:
http://help.sap.com/saphelp_nw70/helpdata/en/47/873c99c84a199ce10000000a42189d/frameset.htm
Thank you,
Best regards,
Michal

Portal activity reports "No content available for the specified period."

Hello experts,
I'm running NW04S PS18 (7.0.18.0.0), and I like to create a activity report iview. I've turned on the service in the service configuration and it's all running and enabled there. Then I created an iview from the portal activity report template. Type of report is page/iview activity and reporting period is most recent activity for 1 week. I add a couple of iviews. When I preview the iview I get the message 'No content available for the specified period'. When I add a role where the iviews are included the reports shows data. I try it with pages and worksets but the report is only working when I add roles. When I add roles, the hits will be shown add role level. When iview 'a' is added to 3 roles, the iview is displayed 3 times in the report and not 1 time. Why?
Is it not possible to add just iviews?
Greetings
Joeri

Hi,
First check the monitor properties of the page/iview is properly enabled or not.
then add the role(in which your iview/page is present) to the portla activity report iview.
Delete all other pages/iviews/worksets/role except your iview/page. this can be done easily.
now save and check the report iview.
Raghu

Why is my Subscriber Message activity report empty?

Hi,
I trying to see who called and left messages for ceratin individuals before they were deleted. This report would be just what i am looking for except the columnes are all blank. Could it be becasue the user deleted the messages from their inbox or is there a parameter that has to be set. I am runnng CUCXN 7.1(5)ES7.
Thanks in advance.

Hi there,
You are hitting this 7.x bug;
CSCsr45007 - Subscriber Message Activity report problems
Description
Symptom:
Subscriber Message Activity Report doesn't have data that is expected. Many fields come up as N/A or blank.
Conditions:
This happens any time the report is run.
Workaround:
None.
Further Problem Description:
This underlying problems were diagnosed after 7.0 shipped and will be addressed in 8.0. It entails a rewrite of this report.
First Found in: (4)
1.2(1),2.0,7.0(0.313),7.0(1)
Status:
Fixed
Last Modified:
May 26,2012
Fixed in: (8)
8.0(0.215),8.0(0.207),8.0(0.205),8.0(0.189)
8.0(0.178),8.0(0.168),8.0(0.164),8.0(0.160)
Product:
Cisco Unity Connection
Platform:
Dependent
Severity:
4 - minor
You may want to have a look at the ideas from Jeff in this thread
https://supportforums.cisco.com/message/1209592#1209592
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen

Activity Report "hits"

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