AD Authentication error from Infoview - BO XI R2

We have installed BO XI R2 in a Windows 2003 Enterprise R2 environment, Our CMS is in one server and the Web Application Server is in another server in Windows 2003 Server using IIS as the web server. We configured the CMC to use windows authentication and we were successfully logged in using the AD users from the admin panel and also in the infoview. Then we did a CMS migration to a new database(oracle) and we were able to retain the settings, now we are able to login to the CMC using the AD Users and the Enterprise Admin, but when we try to login to the infoview using the AD users we get an error "Plugin Windows AD does not exist.", but an enterprise user can login to the infoview and proceed with all the activities. But previously before migration we were able to login using the AD users in the infoview also.
Is there any solution for the Plugin for Windows AD? We need a quick solution for this, so that we can go live in the production environment.

If you have moved to a new domain you may have a catch 22.
In order to remove groups the currently used account will need to communicate with AD and the old domain (or else the groups will not remove). If the group will not remove when you attempt to change the account to the new domain the plugin will attempt to verify the old groups and fail. Is the old domain completely unreachable? If so then the only options will be to either
A) reset the CMS DB (setting everything back to default and deleting all data from the system) or
B) hacking the CMS DB to delete the object ID of the AD plugin (this is not supported and could result in a non working AD plugin going forward. This will delete all AD groups and is not documented. Essentially you have to use query builder to lookup the si_id of the secwinad plugin then access your CMS DB directly and delete the objectId with that #
Regards,
Tim

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