AD contact user not showing up in Lync

Hello,
I'm trying to add Active Directory contact users in my Lync adress book but it seems not working.
AD contact have correct phone number (E164) and i run "update-csaddressbook" and "update-csuserdatabase" on my Lync server. I have also deleted GALContacts on my Lync client profil but if i search "JordanExternal" (name of my
AD Contact) no result are returned.
My AD contact users seems to be correctly save in Lync database, this query return a result :
"SELECT [UserId],[AdDn]FROM [rtcab].[dbo].[AbDnMapping] where AdDn like '%JordanExternal%'"
I'm using Lync hosting pack so i try to set "tenantid" and "groupingid" attributes on my contact like other Lync user of this organization but this does not solve the problem..
Thanks
Cordialement,
Jordan
Ing&eacutenieur syst&egravemes - OPENHOST
Si vous trouvez ma r&eacuteponse utile, merci de voter ;)

I'd like to point out that the AD contact phone number should comply to E.164 numbering format or it will be dropped from the Address Book.
By default the ABS sync happens at 1:30 am (an event of the failed entries will be recorded a few minutes after the event in the Front Ends Event Log).
The results are recorded on your Lync Share at \\Server\LyncShare\1-WebServices-1\ABFiles\00000000-0000-0000-0000-000000000000\00000000-0000-0000-0000-000000000000\Invalid_AD_Phone_Numbers.txt
You have 2 choices in how to resolve this.
1. Simply edit the AD contact to comply to eg +6495xxxxx
2. Add a normalization rule set to be used during the ABS Sync called Company_Phone_Number_Normalization_Rules.txt
(let me know if you want more info on this one)
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As
Answer" | Blog lyncsorted.blogspot.com

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