AD updates no longer working also unable to remove old users Authentication

Currently on BO XI.  I have issues with our AD authentication:
Our network team decided to move the AD group that we were using for Business Objects.  Once they did this, no new users were being imported and invalid ones were no longer updated whenever we click "update" on the AD plugin page.  The good thing is that all of the users are still there in BO and not deleted even though the group location in AD has been changed. 
We changed the mapped AD location so that it points to the new location but we are still having the same problem.  No new users are being imported and we are now unable to delete users that are no longer in the current AD location.
Whenever we try to delete a user that is no longer in the AD group, the system seems to just hangs.  The new users are not being automatically refreshed and added to the user list unless we manually add them.
If you know what the problem is, please help!
Thanks!

Did anyone here move a group from 1 domain to another using a tool like [this one |http://www.microsoft.com/downloads/details.aspx?FamilyID=6f86937b-533a-466d-a8e8-aff85ad3d212&displaylang=en?]
We have run into a new issue that affects all versions of our product and supported versions of AD. If a group was migrated from 1 domain to another (using a tool such as the above link) which changed the group DN and SID (but doesn't delete the SID), then our product can produce symptoms such as listed in this thread. (CMS will no longer update, users no longer found, cannot add/remove groups, cannot login with AD)
rebuilding would fix as the new group DN and SID would be added but this is not desirable as data would be lost. The issue is extremely difficult to repair and we are currently working on a fix to make XI 3.x handle this situation better. If you are considering migrating groups from 1 domain to another do it by creating and mapping the new group in the new domain, adding the users from the old domain\group to the new one, assigning any permissions, then removing the old group from the CMS 1st then AD. If you have already migrated groups like this then you will most likely need help from support to see if we can manually fix or else rebuild your server DB (again this means all existing info will be lost).
Regards,
Tim

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