AD user information not showing in Outlook 2010

I enabled the use of photos to be added to exchange user accounts in AD, and for some reason, the user information does not show when outlook is in cached mode. If I turn cached mode off, the user information displays in outlook

That could help: https://social.technet.microsoft.com/forums/office/en-US/47889e9f-9318-44d3-b7a6-56b1a98bf316/outlook-2010-ad-photo-cache
More if you ask them here: https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
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