ADA error 107

Hi,
I've a proble when i want to download the trial version of after effects CS5.5, just after i logged in it's written error 107. So i read some forums and you adviced to check http://kb2.adobe.com/cps/898/cpsid_89867.html , so i did it and did all the things recommanded but it still doesn't work. So what can i do, my antivirus is off, the cache is empty, i delete the documents in the folder ?
Thanks

Fed5962 if you have tried the steps in the document then I would recommend contacting our support team at this time.  For the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

Similar Messages

  • Error 107 (Downloading from Adobe Download Assistant)

    Trying to download Adobe After Effects CS6, Whenever I try downloading it it gives me a Error 107. Using Windows 7, 32-bit. Not my first time using Adobe Download Assistant, I have used it before with absolutely no problems. Help please?

    This error indicates that ADA is having trouble connecting to adobe.com. Normally, clearing the cache and cookies should resolve this issue.
    Could you try out Solution 1 mentioned in the following document: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
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    Troubleshoot Adobe Download Assistant
    Mylenium

  • Error 107 and the troubleshoot didn't help

    I have been trying with no success to download the After Effects, however I constantly get error 107. I have followed all the steps on the troubleshoot adobe download assistant and as 107 is a communication error I tried stopping firewalls and internet security, and it still gives me the same error. Although I have managed to download flash Photoshop and audition with no problems. Do you know any solutions? (I'm using windows XP and using ADA 1.0.6)

    Could be an issue with Adobe's site. Has happened a couple of times. Short of deeper network probing and analysis I don't see a way of enforcing this. You could however follow this advise and see if it works...
    Mylenium

  • Adobe Download Assistant communication error(Error 107) only when I download After Effects CS5.5

    I've been trying to download the After Effects CS5.5 Trial for over a month now and it is really frustrating because I don't have a problem downloading any other adobe trial just After Effects CS5.5, it says I have a communication error (Error 107) and I know I really don't because I can download any other trial from Adobe Download Assistant. I reallly need help to try to download this program. I don't know if it is that I'm in another country, my server, or something relevant but i would really aprecite it if you could tell me why this is happening.

    I would recommend reviewing this thread http://forums.adobe.com/message/4274824#4274824.   Please try the solutions listed within the thread to resolve your difficulties.

  • Error 107

    Hello ,
    I have downloaded  adobe download assistant multiple times, completed all steps provides for Error 107 on this website: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
    and I am currently still unable to download After Effects CS6, please help me.

    Hi BaoTran94,
    64 bit support is required for After Effects CS6.
    Please make sure your computer meets the minimum system requirements : http://www.adobe.com/in/products/aftereffects/tech-specs.html
    You may also want to download using the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
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  • SSL error 107 on Mountain Lion across all browsers.

    I'm getting ssl error 107 when trying to access sites that use ssl on both safari and chrome. I've tried a clean version but that didn't work, it still came up with the same error. Any suggestions/solutions?

    Hi, check that if you have installed on your mac "Cisco Any Connect" if you have it uninstall it and try again. If that works install it again and check on the installation procedure and "uncheck" Web Security. Hope that solve your problems.
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  • Getting error 107 downloading after effects. Have tried all suggested solutions

    Need assistance with downloading after effects trial as I keep getting error 107. Have tried all suggested solutions. Thanks

    It isn't the installation of the Adobe Download Assistant which can cause this problem it is where you select to download the install files too.  The Adobe Download Assistant would be installed to your Program Files/Applications folder and install files would be downloaded to your user folder, by default, or your desktop.
    Alternately you can intitate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

  • Receiving Error 107 when downloading After Effects

    Hiya Ive been struggling to install the trail for After Effects.
    I get the Error 107 over and over  ive done everything you all have suggested.
    Even signed up for that cloud thing , but they didnt have that software for some reason
    Any other suggestions ?
    Thank you

    Branching this to a new discussion.
    Which operating system are you using Charr_lyy?  Is it 32-bit or 64-bit?  You will want to make sure you meet or exceed the current system requirements for After Effects.  Please see the current system requirements at http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-effects.html.

  • Error 107 for After Effects Trial

    I upgraded my browser to Internet Explorer 8, I deleted all of my cookies and the installation of the Adobe Download Assistant seems to be working properly until I enter my user ID and password to actually try to begin the download. I've tried to follow all of the recommended troubleshooting in Solution 1 and Error 107 keeps appearing. Any suggestions?

    Copying a solution by Jeff from this thread: http://forums.adobe.com/message/4233120
    I would recommend trying solution 1 in Troubleshoot Adobe Download Assistant again but this time remove the Adobe Download Assistant prior to reinitiating the download.
    If you continue to have problems you might also want to try setting up a new administrator account and try downloading under that account.

  • Download Assistant won't work.  Error 107.

    Download assistant doesn't work.  Login works okay but then I get "Error communicating with Adobe.   Error 107.  Restart download assistant."  I'm on Windows XP 32 and restarting the assistant or the machine doesn't help.  This worked fine last night but I had to clear some disc space, so I couldn't download last night.  I'm trying to get AE 6.

    The tech specs for After Effects CS6 say that we need a 64-bit system. http://www.adobe.com/products/aftereffects/tech-specs.html
    That's probably the reason why Adobe Download Assistant is not letting you download.

  • Why do I keep seeing error 107?

    I try and download the trial of Adobe After Effect [CS5] but everytime I see the error message saying that it can't connect to adobe.com [error 107] I've looked at the solution page and done everything on there but it still  won't let me download it
    Help please?

    Where are you trying to download the install files too?  You can try completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
    Also which Internet Service provider are you using?  I have had a number of users report this issue but myself and my colleagues have been unable to duplicate this error.
    Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.  If you could still respond though with your ISP it would be appreciated.

  • Re: Adobe Download Assistant error 107 help

    Jeff Wright.
    Day 5 after purchase and my downloading problem is still not resolved!  Not impressed and I'm out of pocket by $99!!!!  If Adobe doesn't live up to its service contract, I'm demanding my money back from the retailer.  Maybe I'll start a campaign against Adobe then!
    Ross
    South australia

    Ross have you downloaded other files successfully previously?  If you navigate to the same directory/folder are you able to find the downloaded installation files?  Which web browsers have you utilized?
    I have requested a member of our support team to contact you directly regarding your download difficulties.
    I did also branch off your discussion as it wasn't completely relevant to the Adobe Download Assistant.  You have indicated that you are not able to utilize the direct download links either which would not generate an error 107.

  • Adobe Download Assistant error 107 help

    Hi, I've spent the last few hours attempting to download AE trial but to no avail. The download assistant keeps bringing up error 107, I've sompleted solution one and restarted it several times, I've cleared cookies, I moved the location to the desktop instead of Program Files (even though I have admin rights) but it still brings up the error message. Can anybody help? I'm using Windows 7.
    Thank you, any help would be greatly appreciated

    @jl200,
    What software are you trying to download?
    Error 107 indicates that your the Download Assistant is unable to communicate with Adobe.com
    Have you had a look at the following document? See Solution 1, which normally resolves error 107. http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
    If this does not help, could you also tell us some more details about your computer and network. Windows or Mac? Do you connect to the internet via a proxy server or a software/hardware firewall?

  • Adobe Download Assistant Error 107

    I downloaded adobe Download assistant it lets me log in but when i try to download Adobe Affter Ecceft CS 5.5 it has a pop up that says "error 107, failed communicating with adobe.com" I've tryed to download it on two different computers but the problem happens with both, my operating system is Windows Vista, someone help please what am I doing wrong?

    Ok I would recommend completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.  Also please make sure and choose the default of the User folder or possibly your desktop folder.  This error is probably happening due to choosing a location such as Program files to download the install files too.
    Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

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