Adapter covered by Apple Care
The plastic casing on my Power Adapter cable broke right where it connects to the computer pug end. It had been working fine, but yesterday it stopped charghing unless it was in exactly the right position, and seemed to be overheating at the end the connects to the computer (much hotter than before it broke). Is the power adapter covered by Apple Care or am I going to have to shell out the money for a new adapter? The adapter is not even a year old.
Mine stopped charging some time ago and AppleCare replaced it.
But your case depends on how Apple Supports sees the situation. How did the casing break, did you drop it or what?
Give them a call.
Similar Messages
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Is the power adapter covered under Apple Care?
I wrap the cord on my power adapter about twice per day going between home, school, and work. Consequently, the power cord has begun to fray where it comes out of the white power supply. Is a replacement power supply covered under Apple Care?
Dorianj,
I would be interested to hear what Apple says regarding warranty coverage for your power supply. I had a slight, but annoying, problem with my Powerbook G4 adapter where the two-pronged wall adapter would not stay rigidly straight in the wall socket. Result was that it would slide out of the wall socket and lose its connection. I called Apple under my extended Applecare warrantly and they said that a replacement (only $10 anyway, but still...) was not covered as the problem was related to my use and handling. The tech on the phone conceded that if I had said that the adapter wasn't working it could have been replaced under the warranty. Of course he said he couldn't change the information on my "case" once that was entered.
Hope this experience is hellpful and please post back on your results. -
HT1941 is the power adapter covered under apple care?
mine seems to have frayed over time. The computer is still under apple care.
Welcome to the Apple Support Communities
If it came with your Mac, it's covered by AppleCare, so Apple will replace it for free if the power adapter is broken -
HT3302 My iphone is dropped in a glass of water. Would it be covered by apple care?
Iphone4 is dropped in a glass of water. Would it be covered by apple care?
Any input is appreciated!
Thank youIf you purchased the extended repair plan called AppleCare+ when you purchased the phone, it will be covered wth a $49 service fee. If not, then user damage is not covered.
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I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.
Is there an "APPLE STORE" in India or you just went in a reseller store?
There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
I have an iPhone 5, bought in Dubai U.A.E.
It is a US model (model A1428) which is different of the model use here in Italy/Europe
My serial number is qualified for battery replacement program.
I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today. -
How do we make sure our Mac book pro is covered under apple care?
How do we make sure our MacBook Pro is covered under apple care?
Or check here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Ciao. -
Am I still covered by apple care ?
AM I still covered by apple care ?
That one can be buggy or it may only work during the first year warranty. I get a constantly churning gear from that, but this one works.
https://selfsolve.apple.com/RegisterAgreement.do
If that still doesn't do it, call Apple and ask to speak to Agreements Administration. -
Crack covered by Apple Care?
There is a small crack in the back panel of my iPhone right above the connection. It is getting bigger... is something like that covered by Apple Care?
Please is there official Apple documentary about cracking cases?
I have problem in the Czech Republic, my iPhone is broken home button, but the local service (here we have not Apple one, some time ago had 2 service dealers)sais, that 2 scratches/cracks means, that my iPhone is not under warranty!! Repair will cost me like new iPhone!!
Please help
http://opravy.britex.cz/docs/a150ikm0kofmwo454ry4ynjv633835410584884182.jpg -
I let my macbook pro fall down is covered by apple care services?
I let my macbook pro fall down is covered by apple care services?
apple doesn't cover accidental damage if they can prove it or there are any indications that shows it.
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Is my stuck trackpad covered under Apple Care?
I spilled food on my trackpad last night and now it's stuck! Is this covered under Apple Care? I know water is not but I'm not sure if food has the same policy.
Accidental Damage isn't covered under Applecare. Unfortunately, no.
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3rd party RAM covered under Apple Care?
hey all,
i just got a new MacBook and am planning on upping the RAM to 2 Gigs. I know that if you buy the RAM from Apple and you have the Apple Care Protection Plan on your computer, the Apple RAM you install is also covered for the duration of the plan. I have Apple Care for my new MacBook and i'm wondering if 3rd party RAM would be covered under AppleCare of it it HAS to be Apple RAM. Is it worth the extra roughly $400 to have 2 Gigs from Apple and have it covered under Apple Care? If not, what are some recommendations for reliable 3rd party RAM? is there a certain brand that is hands down the best? thanx very much!
DavidDavid,
AppleCare only covers hardware that you purchase from Apple. If you have problems with your RAM later on, that's between you and the company you bought it from.
Thus, if you buy third-party RAM, it's important to buy a good product from a reputable company (and to keep the RAM that came with your machine, in case you ever have to return the machine to the state it was in when you bought it from Apple, to return it to Apple for service should they request that.)
Only you can decide for yourself whether it's worth it to you.
I decided that it was not worth the extra money to buy RAM from Apple, and bought and installed 2GB of RAM on my own. It was easy, as long as you follow the directions from Apple's MacBook support site (there are PDF downloads explaining how to do maintenance on your MacBook, and RAM is considered a user-replaceable part.)
I have had a very good experience buying and installing third-party MacBook RAM from Small Dog Electronics; others on this forum have recommended OtherWorld Computing (OWC.)
Patriot and Crucial also seem to be well thought-of memory vendors.
MacBook 1.83 Ghz/2GB RAM Mac OS X (10.4.7) Parallels Desktop (Mac OS X / WinXP) user; XP & Ubuntu Linux on other PCs -
There is a dent in the top left corner, and the screen is a little cracked. I've had my macbook for almost a year and a half. I am covered by the Apple Care Program, not sure how much this costs to fix, or if it's automatically covered... Please help!
To fix the dent on the screen enclosure the complete unit would need to be replaced. Accidental damages are not covered under the Apple warranties so it would be at your expense. What the cost is only Apple can tell you that. But it would be somewhere around $500. If Retina model more in the $1000 range.
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Battery covered under Apple Care?
Easy Question:
My battery only last about 30 minutes. I need a new one, but I have the Apple Care plan. Is this covered, or do i have to buy it myself?
ThanksIf you check the fine print, you will see that Apple's warranty does not cover consumable parts such as batteries unless they are defective.
http://www.apple.com/legal/warranty/hardware.html
12 iBook G4,1.2 GHz, 768 RAM Mac OS X (10.4.7) -
Brokey key covered by Apple Care?
Hi!
I've gotten a 2 years old Macbook with 3 years Apple Care. One of the keys on the keyboard has fallen off(the down arrow). The plastic things under the button is also broken so there's no reason to try to set it back on the board. Is this things covered by the Apple Care? Will Apple switch my key/or keyboard?Apple may cover it under warranty, depending on if they think its suspicious. If they think you did it, you will have to pay a repair fee (hopefully not). Sorry. Did this help?
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Cracked Trackpad Covered By Apple Care?
I was playing a game the other day and I pressed the Trackpad pretty hard, I heard a crack noise and looked down in shock to see the Trackpad has cracked, I have Extended Apple Care and was wondering if this would be covered. Makes me wonder if glass is a good material for a trackpad...
only Apple can answer that. Bring it in for evaluation.
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