Adapter engine nodes(In RWB)  for CCMS tree are not updated

Hi Experts,
We are implementing CCMS monitoring on XI-700 SP12.But when we are trying to check monitoring node for runtime work bench (alert categories and Rules) its not updated in ccms tree and not collecting updated data.Can you please help us on this.
Thanks and Regards
Suveer

Have you checked the Audit log in Runtime Workbench? Using it, you could come to know which module of the receiver channel went in error. Are you doing some user mapping or is it a standard one? The problem could be related to the undeployed mapping or mismatch in the format.
Regards,
Prateek

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