Adapter issue or battery issue?

My brand new Macbook Pro is occasionally not charging. Is it an issue with the adapter or battery? Anyone experiencing this same problem?
Please help!!

Thank you for your kind reply.
I have been using apple laptops for many years. So, I'm aware of how to properly charge my laptop. (So, yes I've checked the contact points multiple times already, although my laptop is new.)
Sometimes, I see no lights, either green or orange. In fact, last night, I'm sure my battery level was below 95%, and when I plugged in, it did not start changing (with no light indicator).
My concern is that because this issue happens inconsistently, I don't know if this can be fixed.
By the way, to your last question, yes, the surge protector is ALWAYS on.

Similar Messages

AC Power Adapter issue with new (refurbished) ibook...

I just got my refurbished ibook today and went to plug it in and test it, and then wanted to charge the battery on it. At first I thought it wasn't doing anything when I went to turn it on (it made the starting sound but the power button didn't turn on or anything), but then after trying a couple times, I noticed that the black screen had a faint image of an apple on it. I had the screen too far to the front for me to see it clearly (as it's an lcd screen) and later when setting my preferences, I had noticed the brightness was just too dim which I adjusted...
So the power button never did glow when it was turned on (at least I didn't notice it after I got it booted up). My adapter's plug fits loosely in the socket on the laptop but still glows green, but all the time... Isn't it supposed to glow orange when charging??? Well I was setting up everything and did my power management settings as well, and as I have it set up to show me my battery level on the desktop, I was noticing that it was depleting (at what I would guess is a normal pace for my current settings), it started off around 83% and had gone down to 58% or so after about 1 and a half hours with highest settings basically. But my power adapter was plugged in the whole time... Shouldn't it be using my AC power and not the battery's?
So I turned it off and now it is sitting there (hopefully charging), but that little green light on the adapter where it plugs into the laptop is just that, still green...
Does all this mean that there is a problem with the power adapter and its ability to actually charge my laptop? I got this refurbished (from TigrfDirect) with a 1 year warranty (from Apple) so this should be covered, but as I just received the thing today, I really don't want to have to deal with a messed up AC Adapter...
Also, I haven't even yet checked the battery itself to see what # it is and if it is one of the ones that is part of the recall or not... I would hate to have to do that and not have a working AC Adapter, though of course if the adapter is't working, I can't charge the thing anyways, so I guess I would have to wait another few weeks with dealing with Apple and the warranty issues anyways.
I looked in the help section and the only suggestion they had for if your battery doesn't charge is to take it out and put it back in and then attach the adapter again. I guess I could do that at the same time I check on the battery's recall status, I just hate opening my computer up as soon as I get it. Also the battery cover is not totally flush with the rest of the case, one corner sticks up a bit, and I think it was a replaced item as it doesn't have the little LED lights that the computer says should be there to tell me how much the battery is charged (unless this is UNDER the cover for some reason, but the cover is bright white compared to the rest of the ibook coloring, so it seems as it was just a basic replacement cover used)...
Ok, so thanks for any input you might have. I will let people know in a couple hours if the ibook has actually charged at all during that time or not...

So I did the reset button thing and it didn't do anything at all... If I plug in the power adapter without the battery the laptop will not turn on at all, so I am guessing that it definitely is the adapter and will have to contact Apple to somehow get a new one. Oh great, tomorrow's Friday and isn't this a holiday weekend? Which means it will probably take even longer to get them to send me a replacement adapter... You think that buying a refurbished mac would mean that they would have tested out all the parts/components first before reselling it...
And so while I was at it, I checked on my battery's model # and serial # and it is one of the ones on the recall list. I think I was right that it had been replaced (now that I know that the battery is part of the back cover) which would probably explain the recall battery as this is one of the older ibooks and should have been one of the lucky ones made before the ones on the list... I did get to see the lights (only 3 though) flash solid green for about 3 seconds when replacing the battery back into the laptop.
One good thing did come out of this... As I was taking the keyboard out to find the computers serial # (I already filled out my form for the new battery), I was surprised to see an Airport card. Not that it would have surprised me too much in the first place except that it wasn't listed in the details/parts list when I bought the laptop. It was also listed that my laptop had a 10GB hard drive (while the picture on the website showed a 30GB one). The box it came in said 30GB as well, but I just dismissed that. I had went to see how much space I had left on the HD to see that it had 13.99GB and this is after any formatting, and the install of OS 10.2.8 including OS 9.2.2... So a few added bonuses to help make up for the fact that it is NOT is as good shape as I was expecting (or should be to even be sold as a refurb IMO), and the fact that the AC adapter is completely faulty.
I just hope that I can get a new AC Adapter soon, so that I can at least be able use my laptop with some kind of power until the new replacement battery shows up. This must be some kind of terrible joke. I get the laptop to be able to use it for a few hours and then have it be without ANY kind of power for posibly up to 2 months? I seem to have the worst luck with Macs, which makes it strange as I have never had any problems with all the PC's I have ever used (and I started using computers when I was 4) but I have now had an imac die (possibly the HD), an Apple studio monitor start flashing on the screen possibly due to connector problems, and now this (and all within 2 months). I am almost ready to just give up, but I have spent too much time and money on all this mac stuff (and all for my obsession with OS X) to do it just yet.
So please tell me macs aren't always this horrible, or else I will have to make up my own commercials where PCs are better because at least they turn on and boot up for more than 1 week (I think I had the imac working for about 5 days total before it would boot with errors).
Or some kind soul could also mail me a working AC Adapter that would work with my ibook (if you happen to have a spare), so I could get to do more on it other than changing it's settings... I now only have 40% battery life left. I don't think I should even turn it on again as the boot up alone would drain away too much precious juice...

Phone adapter issues

When I put the wall adapter into the battery port the phone will begin to charge but as soon as I put it down it stops. I have to hold the charger at an angle for the phone to stay charging. Any thoughts? (Plus ever since I updated the phone, I don't see the battery meter).
Message was edited by: Corban

I just wanted to follow-up here for everyone's benefit.
I proceeded with the instructions for hard reset and disabled my firewall (Norton 2008) as instructed. I still could not change the security settings and to make matters worse, my PC connection to the router throughout configuration kept degrading and I kept losing the webpage. I tried different Ethernet ports on the router nad had the same problem. I then connected my PC to spare ports on my Vonage router and had no problems so I think it is a router issue.
Any more suggestions? Looks like it is time for a new wireless device. Little disappointed this failed after 2.5 years in service. Would have expected a little longer life.
Thanks,
epie

Video Adapter Issues?

I just went through a download of recommended Lenovo updates and now have problems starting up the computer. I get consistent blue screen telling me that I may have memory or video adapter issues. Is this a video adapter or is there another cause? I wasn't getting this prior to the update at the end of July...

What ThinkPad exactly are we discussing here?
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Is a universal adapter ruining my battery?

Hi,
I've had my Mac for a little over a year now; I purchased it in August 2009 in the U.S. For the first 3 months, I used it in France with a European Mac charger to fit the adapters there.
After that, I used it in the States with virtually no problems. But now, I've been in Korea for over 4 months and I've been using one of those universal adapters that you can buy at any convenience store. I'm not sure if this is messing up my battery, but something is definitely wrong.
It first started when I was watching a movie on my laptop. The computer just shut off. I looked up possible problems on forums and thought it could be an issue with the fan. However, it shut off a few more times after that despite being on a hard surface and the fan working normally. It wouldn't turn back on until I plugged it back in (despite there being about 30% battery life left).
Then, today, it was fully charged and I started watching a movie and within 15 minutes, the low battery warning popped up. Shortly after, while plugged in, I was trying to log-in to my email and it went to sleep! The system profiler says my battery life is poor. I don't mind buying a new one, but I must know: is that universal adapter damaging my battery?
Charge Information:
Charge remaining (mAh): 1222
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 1327
Health Information:
Cycle count: 325
Condition: Poor
Battery Installed: Yes
Amperage (mA): 335
Voltage (mV): 12602
Thanks for reading. I'd appreciate any help I can get!

Elysabeth wrote:
For the most part, I tried my best to charge it fully and then unplug it until it was low battery again.
Doing this every time you use your MacBook is the reason your battery has problems. Here are some tips to follow when you buy your replacement battery.
Also using the plug adapter as you described does not hurt anything. Apple sells these as a kit, Apple World Travel Adapter Kit.
You do not need to discharge your battery completely every time you use it. Li-Ion Polymer batteries like little charges instead of big ones. It is OK to leave your battery hooked to the charger most of the time. The only time I unhook mine from the charger is when I calibrate
or use it for a short time. You should calibrate your
battery every two months, if you use it unplugged regularly, to keep the battery fully functioning. If you use your MacBook infrequently it ís best to calibrate the battery at least once a month.
A cycle,Determining Battery Cycle Count, is a full discharge and a full charge of the battery. This can happen by using the battery for 20% for 5 days and charging each time you used the battery. This would equal a 100% cycle. Charge the battery after each use, don't let it get lower just because you didn't use up all the power at one time. Its best in little charges. Don't worry if every once in a while you have to discharge completely when you are not near your power adapter. It happens. A little care and the battery can last years. Anything over 300 cycles means you should start considering replacing your battery.
The following links have good information about the MacBook and MacBook Pro and the care of it's battery.
Wikipedia: Lithium-ion polymer battery
Determining Battery Cycle Count
Apple Portables: Tips for maximizing your battery charge
MacBook and MacBook Pro: Reduces processor speed when battery is removed while operating from an A/C adapter
Apple Portables: Troubleshooting MagSafe adapters
Apple Portables: Calibrating your computer's battery for best performance
Apple Notebooks
Battery Replacement
Runaway applications can shorten battery runtime

Is it better to run your MacBook on Adapter or on Battery when your home?

Hi everyone, I am user of MacBook from recently. I am very satisfied with it. I have one question if anyone can help me. I was wondering, is it better to run my MacBook on AC Adapter or on Battery when I am at home working? I am asking this because I don't want to change the battery life. Tnx in advance!

If power is available, leave the computer plugged in. Run on battery power only when necessary, and calibrate the battery every 2~3 months.
~Lyssa

Probook 6550b Battery/Charging/AC Adapter Issues

Hi, I am having some trouble with my Probook 6550b and am pretty stumped and just want to inquire to the online community before I confirm my worst fear that I have a problem on the motherboard. I am running Windows 7 Professional 32 bit. I bought this laptop about a month ago second hand and it needed a new battery right off the bat and I knew this going in to the purchase. The laptop would still power on with the AC adapter though and the system seemed to run great other than the battery issue. I purchased a OEM replacement battery and installed the battery on arrival and I booted the computer up and everything looked to be working just like it should, the battery was charging and the icon was there in my tray as proof. I thought I had found the remedy to my situation but I was wrong. The battery had charged to about 50% when I shut the system down and I did not touch it for about 5 days until I came back from a family vacation and when I powered it back up the battery had 50% life left but it was no longer showing as charging in the system tray, yet the AC adapter was plugged in. The icon that I was seeing was a battery level without the plug next to it. I started to reasearch this issue and found many topics online about uninstalling battery drivers in device manager and followed that process quite a few times with no success. The battery was still not charging. I ran the HP battery check utility and everything came back perfect which led me to believe the battery was perfectly fine. A message appeared at the bottom of that window that told me there was no power supply hooked up (even though the adapted is still plugged in). I ended up running the battery all the way down to 5% during the research and experimentation process and now the laptop will not power on when both the battery and the AC adapted are connected. The battery itself will not power the computer back on (I am assuming since there is <5% life left), but it will power on with the AC adapter connected (but the battery cannot be installed). The system tray icon I am receiving is a low battery with a flashing 'X'. I have searched and searched online and have not really been able to come across any other possibilities other than a bad power supply or a bad charging mechanism on the motherboard. Some questions I have: Would a fresh installation of Windows possibly remedy this? (I figure not since the laptop will not start up with both battery and AC plugged in; screams hardware issue to me)Any BIOS settings that I may be overlooking?Could a BIOS update help?Any other Windows settings that I may check?If indeed this is a motherboard issue, where could I find a replacement?Thanks so much ahead of time for any and all responses, hopefully somebody will be able to help me!

EDIT: I install the battery after I startup the laptop with just the AC adapter and that's when I lose the power from the supply and the battery icon shows loe battery with a flashing red X. So basically when the battery is plugged in the computer disregards the power supply totally.

Magsafe adapter issue

I purchased a non apple 60 watt magsafe adapter after my 2 year old macbook pro was having issues, I replaced the battery with a apple battery and the non charging issue continued, I would have to wiggle or place a phone on adapter where it magnetically attaches to laptop to get it to charge. The light goes on and off at will, and in order to chjarge it I have to play with it. The second adapter I bought worked great for 67 cycels and is now doing the same thing.. IS it the adapter or something more sinister? I tried to inform apple of the issue a few years ago and did not get anywhere. Any advice?
Thanks

These kinds of problems lend themselves really well to analysis at the genius Bar, if you can get to one. The guys there put their hands on Macs all day every day, and the physical stuff is what they know best.
Your appointment at the genius Bar is free, in warranty or out.

New Power Adapter Issue

Okay, this is going to be kind of long, I apologize.
So, I have a Macbook Pro that is a few years old (it's the last model to have the one button). Recently, by original power cord got frayed and stopped functioning, so I got a new one. I got the new L-shaped adapter and I started having issues. If I unplug it and plug it back in a few minutes later, it doesn't recognize that it's plugged in. But, if I shut down the computer and take out the battery and put it back in, it will start working until I unplug it again for an extended period of time. The cord works fine in my sisters computer, it's not a battery issue(got a new one after this problem), I reset the SMC, so the next thing on my list to check is the logic board. But then something occurred to me that I should have thought of earlier. What are the odds that my logic board will fail exactly the same time I bought a new power adapter? I think there is something different about the power adapter that is causing issues the SMC or something. Is this what's going on? Are there other reports of this happening? Is there going to be an SMC update to fix this?

The new adapter with the angled plug doesn't work with older (pre-unibody) MBPs. If I were you, I would return or exchange it for one of the older ones with a straight plug. If you can't exchange it where you bought it, ask for a refund, and buy a new or refurbished adapter from one of these vendors:
http://eshop.macsales.com/item/Apple/A1290AR/
http://macbookadapter.com/85wcompare.html
The first is a highly dependable Mac-centric vendor with whom many regular posters here have dealt often and happily, including myself. The second is a vendor I've never dealt with and can't vouch for. I mention them only because they advertise old-style MagSafe adapters both new and refurbished. Before ordering from either of these or any other vendor, telephone them and confirm that the older style is available and will be supplied to you if you order.
Message was edited by: eww

W530 AC adapter issue

Hi everyone,
Strange issue with W530 (mt/m:2447-5FG, Windows 7 Enterprise with all drivers up to date) and AC adapter 170W.
When plugged in with no battery installed, everything works fine. After installing battery(70++), and plugging in AC adapter, nothing happens - device working on battery, but not charging, AC adapter is not even detected.
Tried different battery, same thing. Tried AC adapter 90W, same thing. Tried AC adapter 65W - charging the battery, but there is no sign that AC adapter is plugged in. I tried to update BIOS, i get warning "connect AC adapter"
Any thoughts?

" Tried AC adapter 65W - charging the battery" : That's surprising (and quite desirable in a better world!), since normally the w530 refuses to operate or charge with non-native adapters... Once it doesn't detect the 2 inner notches in the circular plug, it runs on battery until this dies... The assumption is that older/alien PSUs can't deliver 170W @ 20V (>8A), hence it cuts off the plug.

SATA Host adapter issue

Hey guys, I Believe that I have found an issue with the SATA host adapter in a Pavilion p6210y desktop. I have having trouble restoring the system after a hard drive replacement and I discovered that if I have BOTH the hard drive and the CD-ROM drive unplugged then the machine will boot. If I plug in either the hard drive OR the CD-ROM then the machine will hang on the HP BIOS screen. Voltage output of the PSU is normal. I'm thinking the host adapter (motherboard) is toast.

If you already haven't tried, reset the BIOS to 'Default Values'.Or if that doesn't work, try clearing the BIOS entirely by using the Clear CMOS jumpers on the motherboard or removing all power and the CMOS battery for several minutes. Also, you don't need a CD/DVD drive to run a system diagnostics.If you don't have the most recent version of HP Vision Diagnostics, download the most recent version onto a CD or flash drive using the steps in the Creating HP Vision Diagnostic Media section.* HP Vision Diagnostics is supported by systems manufactured between Sept 2010 > June 2012. You can also try BIOS diagnostics.If the computer does not boot, and you do not have a Vision Diagnostics CD available, use the BIOS diagnostic tests. The HP Vision Diagnostics tests are built into the BIOS of your computer and are a quick and easy way to identify basic computer hardware problems. HP 3 in 1 Diagnostics USB KeyThe HP PC Hardware Diagnostics 3-in-1 USB Key includes the latest UEFI based diagnostics as well as the older HP Vision Diagnostics. In addition to diagnostics, it now supports the recovery of a corrupted BIOS on supported systems. Download (3-in-1 USB Key v.3.1.0.0) If you found my answer helpful please say thanks by clicking on the Thumb's Up icon. Thanks!

Sender Mail Adapter issue

Hi All,
We are getting this error in Sender Mail adapter.
"exception caught during processing mail message; java.net.ConnectException: A remote host refused an attempted connect operation"
It is a (Lotus Notes) Mail to File scenario.
Used POP3, and gave the URL as POP:// ** .
I have tried pinging the server and getting a good response.
I have also tried the OS01 ans it returned a response : Program Terminated.
I am not sure if the POP3 port is enabled.
Are there any check points we are missing ?
Please throw some light on this as we need to solve this asap ..
Yashwanth
Edited by: YashwanthSVK on Aug 2, 2011 7:18 PM

Shabarish is right.
This seem a connectivity issue. Try to ping Mail server from your PI System and check pop3 port.
This document can be helpful for you:
http://wiki.sdn.sap.com/wiki/display/XI/SMTPConfigurationinSAPXI

2011 Mac Mini and Acer x222w monitor incompatible? HDMI to DVI adapter issue

I am totally bummed because I just bought a new Mac Mini thinking I'd be able to use the display from my old system, an Acer x222w, which has both DVI-D and VGA connections. I hooked the monitor up using the HDMI to DVI adapter included in the box with the Mini. On boot, I could see the Apple logo, though it was not centered, and when the set up screen came up to the select language screen, it flashed quickly and then turned to snow.
I was on the phone with Apple support for over an hour trying to troubleshoot this issue. I was a little disappointed that tech support didn't even seem to be aware that the Mini came with an HDMI to DVI adapter. It was then recommended that I try an adapter for the mini display port, which the 2011 Mini doesn't have.
I was able to borrow another monitor, a Dell with DVI-D, and it worked.
I have searched for specs/requirements that might explain why the Acer monitor doesn't work while the Dell one does. I cannot find anything from Apple. I just assumed any DVI connection would work. Has anybody else encountered this problem? Most of the issues I've found on the forums involve trying to hook up to a home theater LCD TV, which I'm not trying to do. If I had known my monitor wouldn't work, I probably would have just saved up for an iMac.
Thanks in advance for any thoughts or tips!

Try resetting the SMC andNVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
Next call Apple since yo have 90 days of free telephone support
Complimentary Support (USA)

Receiver RFC adapter issue! Please help!

Hi Experts,
I have 4 XI interfaces. All of these are Webservice to RFC scenarios. Moreover all of them are synchronous.
Request message: Webservice (SOAP Adapter) ---> XI -
> RFc Adapter ---> ECC Function modules
Response message: Webservice (SOAP Adapter) <- XI < RFc Adapter <- ECC Function modules
As you can see above, external system calls XI web service via SOAP Adapter. The input data is then sent from SOAP Adapter to RFC adapter to call RFC function module in the receiving side. The receiving system is SAP ECC system.
The receiver ECC system has two instances. For example SP0 ad SP1.
In the receiver determination step we have maintained a rule such that if the Plant value in the input message is XYZ then send data to SP0. But if the plant value in ABC then send data to SP1.
This Conditional rule is working fine.
However we are getting couple of issues with only one instance of ECC (SP0).
1. com.sap.engine.interfaces.messaging.api.exception.MessageExpiredException: Message badfa070-b163-11de-a4c1-001cc495e48a(INBOUND) expired
2. NO_MAPPINGPROGRAM_FOUND. Mapping program is not available in runtime cache: Object ID C2B41FFDFD4635BAB1E41AE53C0D10CE Software Component 5394F420463611DAC1CFFBBC0A01BC16
3. com.sap.engine.interfaces.messaging.api.exception.MessagingException: No response available
The above listed errors are generated occasionally. Sometimes no errors are generated even when the same input data is sent again and message is successfully processed.
I have verified the input data and everything is OK with that.
Mapping object is available in XI and cache was also refreshed. I additionally reactivated the objects in XI as well.
So what could be the real root cause of this? Please help!
Thanks
Gopal

1. com.sap.engine.interfaces.messaging.api.exception.MessageExpiredException: Message badfa070-b163-11de-a4c1-
001cc495e48a(INBOUND) expired
Check the Timeout parameter of your adapter.....for requests which expire with this error confirm from the SAP end that the message processing is done well within the Timeout period of the adapter.
Refer this note for more info on the above occuring error and the possible way to avoid it: https://service.sap.com/sap/support/notes/791379
Update:
Even problem 3 seems to be occuring due to insufficient Timeout specified for the adapter.....if possible try increasing the Timeout in VA
Regards,
Abhishek.
Edited by: abhishek salvi on Oct 6, 2009 1:42 PM

File adapter issue in Linux enviornment

hi'
I am deploying BPEL in Linux enviornment, and with the file adapter read operation I am reading a test.xml file this file is internally refering to emp.xsd (files are below), now the issue is the file adapter is reading XML file even if it is invalid, this was not the case in windows XP enviornment, please advice why it is behaving like this.
Also the path of my XSD is "/home/wsfbpel/public_html/XSD" and the file has all read write permission (chmod 777 filename)
XSD
*<?xml version="1.0" encoding="windows-1252" ?>*
*<xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema"*
xmlns="http://www.example.org"
targetNamespace="http://www.example.org"
elementFormDefault="qualified">
*<xsd:element name="readfile">*
*<xsd:complexType>*
*<xsd:sequence>*
*<xsd:element name="name" type="xsd:string"/>*
*<xsd:element name="empid" type="xsd:string"/>*
*</xsd:sequence>*
*</xsd:complexType>*
*</xsd:element>*
*</xsd:schema>*
XML (this is clearly invalid with respect to XSD it is refering to)
*<?xml version="1.0" encoding="utf-8"?>*
**
*<tns:readfile xmlns:tns="http://www.example.org"*
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.example.org /home/wsfbpel/public_html/XSD/emp.xsd">
* <tns:name>yatanveersingh</tns:name> *
* <tns:empidname>6499</tns:empidname>* +(incorrect element name)+
*</tns:readfile>*
thanks
Yatan

Hi,
My problem got resolved.
There was some access issue to see the txt files at the File Directory.
Thanks.

Adapter issue or battery issue?

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