Add a way to find or reset password of email sub accounts

There is currently no way to find the password of sub accout email addresses. It is easy to retrieve or reset the password of your primary Verizon email address. It is impossible to do this for sub accounts.....or it is incredibly well hidden. PLease fix this!

My response from a previous thread (which I found easily with the SEARCH feature):
You change a forgotten password for a sub account the same way you do for the primary account. There's a "Forgot Password" link that will reset it for you once you answer the Secret Question, or you can contact Technical Support and they can reset it for you. There are several options for getting in touch with someone in Tech Support on the Contact Us page.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

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HT201240 I lost su (root) password in terminal. How I find or reset password?

I lost su (root) password in terminal. How I find or reset password?

Many people do not bother with enabling the root password, as the 'sudo' command gives most admins everthing they need, including the ability to become root
sudo su -
is effectively the same as logging into the root account, only starting from your admin account.
sudo -s
allows your root account in inherit some of your current environment variables
Once you are 'root', you could change your password using 'passwd'

Hi I have a new mac book pro. I am swopping over from an imac. An authorizethis computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?

Hi I have a new mac book pro. I am swopping over from an imac. An authorize this computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?

Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

HT4623 Updating iPad2 to iOS 7, all my photos in camera rolls are gone, can't locate them anywhere?! Were they just deleted, or is there a way to find them? Did not have iCloud account, so not backed-up there.

Just updated our iPad2 to iOS 7, and all my photos in camera rolls are gone, can't locate them anywhere. Were they just deleted, or is there a way to find them? Did not have iCloud account, so not backed-up there.

We're you backing up to a computer using iTunes? If so, restore the backup from there.

I cant find ( Send reset security info email )

hello
i forget answer of security question for my apple id then i find in apple support this link ( http://support.apple.com/kb/HT6170 )
but in step 5 i cant find ( Send reset security info email ) link and in this site call if i cant find this link contact to apple support
please help to rest my security question
best regard

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
The people on these boards are neither Apple Support nor the Account Security Team. None of them can reset your questions for you.
(114465)

Can't reset password for my other account

The page that comes up for resetting passwords automatically says that the new password doesn't match itself. Can't get around this. Trying to reset christinebrady79. Who can help me with this? How can I talk directly to SKYPE. Had to create a new account. Need my old account.

first, try updating the browser you are using or use another one. If the same or similar issue exists,
you may need to contact customer service for more help;
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Forgot icloud password. After resetting, password recovery email is sent to icloud mail.

Hello everyone
I have recently bought an iphone 4s, and created an icloud account. And when you create an icloud account, it is used for icloud emas as well right? So what happened is that, i forgot my password for icloud account, and after resetting it, password recovery email is sent to icloud email. But i cant access it because its the same account as my icloud email. I dont want to lose my account. Please help.

Go here: https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=133314
After you enter your serial number, you can chat directly with an apple support tech. There is an option to request free support. They may not charge you for this issue.

Any way to find a record of photos emailed through iPhoto?

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If you use Mail and want a fancy email look at Mail's stationary layouts:
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OT

Server rejection of email sub account passwords.

Hi,
In addition to my principle BT Yahoo email account address, I have a further 3 sub accounts which are used by my family. In the last 24hours or so, the mail clients used on all our computers/tablets (Windows Mail Live, Thunderbird & Android) have all been unable to recieve email on the sub accounts. For some reason the principle account email address is working fine. At least two of these sub accounts have been in use for at least 5 years and i know the passwords off by heart. I have also gone through the BT recommended settings countless times without any successs. I have also just come off the BT Tech helpline (0800 1114567) who could not offer any explaination why i could not log on to my sub accounts.
Is this problem a consequence of the seperation of BT and Yahoo, or I read somewhere that too many devices trying to access the email servers at the same time can lock the email address. If so how do i unlock them
Thanks for reading
Mike Carroll

Welcome to the forum.The problem has been around for a long time, and is more likely a reason for the dumping of Yahoo! than a consequence of it. It usually rights itself eventually and it's sometimes possible to cure it simply by logging into webmail to view your mailbox. Otherwise there's no known cure in advance of the new email platform.
You can click the white star next to this message if you think it was helpful.

Read this to find out how to add/update/delete users and change/reset passwords programmatically

WebLogic 7.0
I have read a number of questions on how to do these but not many answers, so
after figuring it all out, I thought I would post a message describing all these
tasts (It would be great if BEA would start something like 'HOW-TOs for Linux'
for WebLogic)
-1. Imports required :
import weblogic.jndi.Environment;
import weblogic.management.MBeanHome;
import weblogic.management.WebLogicObjectName;
import weblogic.management.configuration.DomainMBean;
import weblogic.management.configuration.SecurityConfigurationMBean;
import weblogic.management.security.RealmMBean;
import weblogic.management.security.authentication.AuthenticationProviderMBean;
import weblogic.management.security.authentication.GroupEditorMBean;
import weblogic.management.security.authentication.UserEditorMBean;
import weblogic.management.security.authentication.UserPasswordEditorMBean;
import weblogic.security.providers.authentication.*;
0. Code to retrieve DefaultAuthenticatorMBean (this code is running inside WebLogic
server - I have it inside EJB):
DefaultAuthenticatorMBean authBean;
Context ctx = new InitialContext();
MBeanHome mbeanHome = (MBeanHome) ctx.lookup(MBeanHome.ADMIN_JNDI_NAME);
//Find UserEditorMBean
DomainMBean dmb = mbeanHome.getActiveDomain();
SecurityConfigurationMBean scmb = dmb.getSecurityConfiguration();
RealmMBean rmb = scmb.findDefaultRealm();
AuthenticationProviderMBean[] providers = rmb.getAuthenticationProviders();
for (int i = 0; i < providers.length; i++) {
if (providers[i] instanceof DefaultAuthenticatorMBean) {
authBean = (DefaultAuthenticatorMBean) providers;
break;
1. Create/Drop/Update users
to perform these tasks, the user must be logged in into weblogic and be in Administrators
group. Then, the code is as follows:
create user: authBean.createUser(username, password, description);
remove user: authBean.removeUser(username);
change user's description: authBean.setUserDescription(username, newDescription);
remove user from group: authBean.removeMemberFromGroup(groupname, username);
add user to group: authBean.addMemberToGroup(groupname, username);
2. Change other users' passwords (MUST BE ADMIN TO DO THIS - by Admin I mean be
a member of Administrators group)
authBean.resetUserPassword(username, newPassword);
3. Change your own password:
this is a bit trickier, because if you are not an admin, you can't change your
own password!!!! This is a part that I personally don't understand - seems like
a screw up on BEA's part. So, to allow users to change their own passwords, you
must change security context in the middle of processing to that of Admin user
and run this function as Admin user. Although a bit ackward, it's very easy to
do. Suppose you have two EJBs - EJB A and EJB B. EJB A does normal processing
for the user and always runs in logged in user's security context. Now, suppose
you want to add a method to EJB A to change current password. The method may
look like:
public void changePassword(String logon, String oldpwd, String newpwd)
throws some exceptions
Now, there is no way to do it in EJB A, because for most users, it will run in
a 'non-admin' security context. So, to get around it, you create another
EJB - EJB B. This EJB has one method:
public void changePassword(String logon, String oldpwd, String newpwd)
throws some exceptions
and one major difference - this EJB always runs in a secrity context of admin
user. To get an EJB B running 'as admin user', all you have to do in EJB A is
the following
EJB A:
public void changePassword(String logon, String oldpwd, String newpwd)
Hashtable props = new Hashtable();
props.put(Context.SECURITY_PRINCIPAL, "wlmanager");
props.put(Context.SECURITY_CREDENTIALS, "password");
// get context that with different credentials
Context ctx = new InitialContext(props);
EJBBHome home = (EJBBHome) ctx.lookup("EJBBHome");
EJBBLocal adminEJB = home.create();
adminEJB.changePassword(logon, oldpwd, newpwd);
adminEJB.remove();
of course, this poses a problem of hardcoding user id and password for admin user
in your application - you can come up with your own ways to secure that.
THAT's IT!!! You can use the method explained in part 3 to allow non-admin users
to do pretty much everything, however for the sake of security, I would definetly
vote against it and use part 3 to ONLY allow users change their own passwords
Enjoy
Andrey

I have a similar question, I would like to edit the artwork for EACH episode in the podcast, as well as have one artwork for the entire podcast series. Any suggestions? This is a podcast that I've created -- I did the same thing for a TV Show where I was able to do custom artwork for each episode, but not one single artwork for the entire series. Does anyone have suggestions of how i should proceed?
Recap:
One image for entire Podcast Series (or TV show)
Different Set of Images for each episode in Podcast. (Understand how to do this in TV show)
Thanks!

Is there a way to find the administrater password using terminal

i dont know, how do you find it out. I dont have the cd, and I really need to know soon
ibook G4 Mac OS X (10.4.1)
ibook G4 Mac OS X (10.4.1)

Not that I know of. What you want would pose a security vulnerability. You need to find your OS CD. Actually, any Mac OS X CD would probably work just to reset the admin password.

How can I reset password in email application

I'm helping an elderly neighbour (I'm elderly myself) with an email problem on his Mac (I don't know which one, but this is a pure S/W problem).
When he starts his system, he eventually gets a prompt for his SMPT password. Nothing works. He can signon to the BT Yahoo! webmail, using the email address/password, so we know his password is correct. We changed the password, and the webmail still worked (with the new password), but the built-in email client (eagle on stamp icon) still rejects his password, even when it prompts him to enter it.
I tried his POP/SMTP credentials in the Outlook on my Window7 system, and I can both send/receive mail. So there seems to be nothing wrong at the SMTP server.
How would I go about resetting his POP/SMTP details in the "eagle" application?
Somewhere along the line, he started seeing a "KeyChain" application appearing. This also asked him for a password, but he has no idea what to enter. He's tried every conceivable password (and I tried a null password, in case none had ever been set). I've seen the application work just once (perhaps my blank password worked?) but I've not found my way back into it.

I couldn't find any Email settings in System Preferences, but I was somewhat leery about deleting the account anyway, as I don't know if the newly created account could be associated with the old Inbox. So I archived the inbox. Then I decided to look at the existing Email account settings before deleting the account.
I found there was no outbound SMTP server defined (which may not have mattered, since it is the same as the inbound POP server, but I added the explicit IP name anyway. Nor was a password defined for the outbound server, so I added it.
At this point, all the pending outbound email got sent, and everything else had gone back to normal.
This seems an unsatisfactory outcome, as I'm sure that Fred would never have found his way into the email settings. Not in a million years. But I won't look this gift horse in the mouth.

Can't Reset Password. Lost all account info.

My husband's computer crashed. He's not very technically oriented and cannot remember his user name or password access for Itunes. I tried his email and it doesn't work. Nor does any other possible combination. So what's my next step. Do I set up a totally new user account? And if so -- how does that effect all the purchases he made that are on his ipod.
Also -- best way to synch once I have this set up so I don't lose all his songs? THanks all.

Unfortunately -- that's the problem. The email we are putting in is not working. It's not senidng the password to the account. I even went ahead and tried to create a enw account with the email I thought it was and it accepted it which says to me -- we didn't have an account under that email. So -- basically -- we have no idea what email was used to set up the account.
So I think ever getting access to my account is over. Any advice on what to do so I don't lose all the music that was purchased?

What is the best way to find application issues as an email alert

Hi,
We have hotel booking system which is developed as a web application. Suppose any hotel booking failed means we have to check manually in the database.
So now we are planing to build a automatic system, if any booking failed it will gives mail alert.
We are planning to build a console application and we deploy this console application as windows service in the production server.
Is there any better options for this scenario, Please let me know.
Thanks in advance.
Thanking You, Nagendra.

We are planning to build a console application and we deploy this console application as windows service in the production server.
A console application is not a Window service. Yes, you can use a Windows Service for this, but it's an entirely different type of a program that is constantly running, which would probably be better for you.
But there is nothing wrong with a Console exe or Windows form exe. With both, you can set the project's setup type to point to the Program.cs. In the Windows forms project, you would rip out everything about the form.
There are articles on both exe solutions on how to do the above and change the startup, and either way it would be a solution you can use as scheduled running program using the Windows O/S Job Scheduler.
You have to do something in the Web application to queue the messages by either dumping them as text files to a file share, using MSMQ, or MS SQL Server Service Broker Message Queue. You would have your email program go to the staging area, get the text
messages and email them. You may also want to think about archiving the messages.
You have to email some kind of way. If you have a MS Exchange Server and Outlook, the you can use the Outlook objects in C# to email the messages.
But probably the simplest thing to do is use the MS SQL Server.
http://www.sqlservercurry.com/2008/02/how-to-send-email-using-sql-server-2005.html
The email traffic you are talking about is miniscule or at beat nothing traffic to SQL Server, just call the sproc from your C# code. :)
As for your little email program, you may want to use Eventlog to log message about the email program activates, or you can use Log4Net, which has a tutorials for Log4Net.
Heck you can make Log4Net send emails, which is something else you may want to consider in your Web application. :)

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Add a way to find or reset password of email sub accounts

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