Add Access button issue in Hyperion Planning 11.1.1.3

Add Access button in Assign Access window for dimensions in Planning is not working fine. After clicking Add Access button, window pops up after 15 min and groups are not being reflected there in groups tab. This didn't resolve with a restart etc.
If someone have any clue on this, Please help me.
Appreciate any response on this.
Hyperion Planning V11.1.1.3
OS Solaris 5.10 64bit on SPARC

Are you planning servers load balanced?
Apply the patch upgrade and move to 11.1.1.3.02 , check and see if that resolves the issue .
Edited by: NAhmed on Feb 10, 2012 10:03 AM

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I am facing an issue with Hyperion Planning 11.1.2 which was working till yesterday. When i login into the and go to navigate --> Administor --> Dimension Library i am getting an error which iam not able to understand. kindly help me out. i checked all my EPM services and they are up and working and also i have restarted them but no use. Can someone help me out what should i do. I have also logged in http://<machine name>:19091/awb but getting the same below error.
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Hi,
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3:     What happens behind the scenes when I do a "Refersh security from shared services" using EAS ?
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Thanks in anticipation ....
Cheers!

1. First thing to start with is to set the substitution variable: Forecast_Year
2. Yes, you have to refresh security filters,
3. Are you checking both refresh database and security at once: check this document: Error: "1051012 - User xyz does not exist." (Doc ID 987434.1)
4. Authorization comes from HSS, but the artifacts level security is present in relational database and (for members) Essbase as security filters.
Cheers..!!
Rahul S.

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Add Access button issue in Hyperion Planning 11.1.1.3

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