Add Approvers/Reviewer in approval preview

Hi All,
I am using n-step workflow BAdI for SC approval. (WS14000133).
I am having very strage situation. I can add Approvers / reviewers in approval preview in my development client but the same functionality doesn't work in test or QA environement. I compared Workflow / Task and all seem identical.
Any tips / clue?
Regards.
Pras Durafe

Hi
Please give more details in this case. Which SRM Version are you using ? Are you using Stnadard or custom Workflow ?
Seems to be side effect of any recently applied OSS Note.
Look for what all new OSS Notes you have applied in last few weeks using SNOTE Trnasaction - Notes Browser. Do a comparison of the OSS Notes applied in Dev Environment with the QA Environment.
Any error message, while adding approvers in the Shopping cart.
Please try the following SAP OSS Notes ->
Note 952108 - Incorrect error message when approvers are entered
Note 741905 - Sec. level 1, shopping carts on hold: Approver not added
Also, raise a Customer OSS message with SAP as well.
Hope this will help.
Regards
- Atul

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Add Approvers is not saving during Shopping basket creation

Hi SRM Gurus,
We have Implemented N step Badi for our client .During Post Go Live we are facing this issue
While creating shopping basket for the first time if we add the approver and save the shopping basket the add approver is not retaining in the shopping basket it get vanished.
Can you tell what could be the problem. where we can check in the Workflow .(which function module to check (or) any ohter program
G.Ganesh Kumar

Hi,
Which SRM version are you working on??
Have a look at these notes:
Note 1127341 - Added Approver/Reviewer disappear on screen refresh
Note 1175341 - document creator cannot add adhoc approver in shop-for case
Note 423112 - Determining the processor assignment in an insertable step
Note 414928 - 'Add approver' works wrong when second approver not found
Note 382393 - Add approver/reviewer in Approval Preview
BR,
Disha.

Approval Preview issue

Hi,
Recently we upgraded our production system to SRM 5.5 Server from SRM 3.0. We were using a custom N-step BADI workflow in SRM 3.0. After upgrading it to SRM 5.5 server(we are using the std N-step BADI workflow in our upgraded system), the PO workflows that were awaiting approval before upgrade are not showing the approvers in the approval preview. But the new PO's seems to work fine. The approver list in the wofkflow container for these PO workflows are empty. Have anyone faced this issue before?
Regards,
Maria.

Hi Maria,
   You need to apply several OSS notes based on the Support pack level for the BADI issues like no display of approvers in Apoproval preview,java applet error etc....
Some of them are listed below...Please cehck as epr your SP level whcih ones need to be applied....
Note 999528 - Adding Ad Hoc Approver fails due to comit error
Note 952108 - Incorrect error message when approvers are entered
Note 809157 - BBPPREVIEW: Error "Value too large" as of fourth approver
Note 994735 - All BAdI workflows: ApprovalIndex does not begin with 1
Note 924064 - FM BBP_WFL_DIN_FILL_APPROVER: Approvers may be incorrect
Note 983128 - Approval WF Fragment Has No User Assignment
923463     BAdI n-step approval - Container inconsistent for 1st step
901068     BAdI Workflows: Enhancement of Note 896556
909871     Error in BAdI workflow without approval
903015     BAdI Workflows: Events and parallel steps
894978     APPROVERLIST container element has incorrect approver status
903200     Note for approval status not getting updated
910612     additional note fro SC approval BADI's and WF's
649551     Approval status not getting updated-related note for SP8
690716     Approval status not getting updated-related note for SP8
930750     restart of classic WF's(issue is with Support pack 9)
525577     Approval Preview - Details for approver not displayed.
BR,
Disha.
Pls reward points for useful answers.

Approval Preview doesnu2019t show anything in SC

Hello
When we create a shopping cart, before we save, we want to display the approvers via the Approval Preview but the system does not show anything. Once saved the SC,the approvers are displayed normally. We have implemented the BADI to get multiple level approvals in SC.
We have SRM 4.00 and the support package SAPKIBKS13 for SRM_SERVER 500
Thanks in advance, Juan Manuel

Hi
Which SRM version are you using ? Are you using Item level workflow or SC level workflow ? standard or custom workflow ?
Seems to be a bug, which can solved out, using the SAP OSS Notes.
Please go through the following links ->
SC getting approved even after Rejection
SC status Approved even if Rejected in Item level apporval WF
REJECTED ITEM STATUS IS DISPLAYED WRONGLY
SC STATUS DISPLAYED WRONGLY AFTER REJECTION
"Shopping cart Approved but status is Awaiting Approval"
Regards
- Atul

Add default reviewer for standard hazmat SC approval

Good afternoon everyone,
is there a way to add default reviewer always to show up on approval preview for haz materials shopping cart??? I am using standard wf template ws 10000129. do i have to copy it and make some changes or is ther eany way i can add default reviewer in this workflow itself? help would be greatly appreciated.

Hi
Which SRM versioan re you using ? Are you using Standard / Customized workflow ? At SC Level or Item level workflow ?
Please go through this ->
There is no standard way to add a reviewer (except from approval preview). But check if functions BBP_PDH_WFL_REV_DB_UPDATE or BBP_PDH_WFL_REVIEWER_INSERT could help you.
Other related links ->
Default Reviewer in SRM
How works "Add approver"?
Add approver to workflow(ad hoc)
Re: Error in GR workflow
Add Approver working only for security level "high"
Re: TO add reviewer in Item level WF through BADI
Regards
- Atul

Unable to view the approvers in approval preview at SRM PO change

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
Your help is really appreciated.
Regards
Kumar

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
its really urgent. any help is really appreciated.
Regards
Kumar

Need to add new drop down option in Approval preview screen

Hi All,
My requirement is to add new drop down option in Approval preview screen in BID Invitation.
Please advice.
Thanks,
S K.

Hi check the following notes
OSS Note 672960 User defined Fields 2
OSS Note 458591 user defined fields : Preparation and use
Rgds
Saj

Display approval substitutes in approval preview

Hi,
we have the following scenarion in SRM 4.0:
1.
Approver A assigns Approver B as an active substitute
Approver A assigns Approver C as a passive substitute
2.
Requsitioner creates a Shopping Cart where Approver A is the approver.
3.
Requsitioner enters approval preview and Approver A is displayed as approving manager
Questions is:
Is there any way of displaying that Approver B is setup as an active substitute and that
Approver C is a passive substitute?
There is a function module BBP_PDH_WFL_APPROVAL_SIMULATE where approvers are saved to a table et_adhoc_agents
Perhaps this table could be "looped" through and for each approver, add a line if there exist any substitutes.
I heard about a function module that retrieves substitutes when provided a userid, is this any FM like this?
Possible other solutions?
I have a feeling that this might be solved by using standard SAP functionality, perhaps someone knows anything about this?
Thanks for all future help!
Kind regards,
Teodor

Hi,
There is one Function Module which is used for retrieveing the substitutes available for a specific user.
this is not SRM Function module , but is used in SRM.
FM is
RH_SUBSTITUTIONS_GET
---> with import parameters
USER_TYPE                       US
USER_NAME
SEARCH_DATE
ACT_PLVAR
READ_ONLY_ACTIVE                X
USER_TYPE IS ALWAYS   US
USER_NAME IS INPUT FOR THE USER
SEARCH_DATE IS THE DATE ( EACH SUBSTITUTE WILL HAVE START DATE AND END DATE).
READ_ONLY_ACTIVE = X RETRIEVES ONLY ACTIVE APPROVERS AND
READ_ONLY_ACTIVE = EMPTY RETRIEVES BOTH ACTIVE AND PASSIVE APPROVERS ON GIVEN DATE.
>
THIS FM YOU HAVE TO USE WHEN THE APPROVAL PREVIEW IS SHOWN IN SRM.

Change shopping cart approval preview

Please suggest:
How to default 'Displays as table' on the approval preview on the shopping cart. We are working on SRM 5.0.
Thanks,
SV

Hi Masayuki,
I have a requirement from customer to make approval preview tab default to expand mode in first display. Currently users need to click on the u201CApproval Previewu201D hyperlink in shopping cart to view further details- like approval status, add approver and add reviewer.
I could'nt find any relevent thread on SDN. I found few threads related to "Approval preview :tabular display instead of Graphic or Applet".
We are on SRM5.0 and other details are :
SAP_ABA 700 0021 SAPKA70021 Cross-Application Component
SAP_BASIS 700 0021 SAPKB70021 SAP Basis Component
Could you please help me resolving the above issue.
Thanks in advance
Regards
Sandy

Show Substitute in Approval Preview

Hi All,
We are running the SRM 4 and we are investigating if it is possible to include substitutes in the approval preview. Does anyone know if this is possible and how you can do it?
Kind Regards,
Christian

Hello,
There is maybe a trick to do this, with minimum development.
In the approval agent determination, add the substitutes of the approver to the approver list. For the system, the substitutes will then be considered as assigned approvers and displayed in the approval preview.
You can retrieve the substitutes of a user with the function RH_SUBSTITUTES_GET.
Rgds,
Pierre

Approval preview process controlled workflow

Hi,
We are using process controlled workflow (N step) for the shopping cart workflows.
While sending the reminder mails to the approvers, we would like to include the approval preview in the email.
In application controlled workflows we could use FM BBP_WFL_DIN_APPR_CONTAINER_GET to get the approval preview details.
Is there a similar function module to pick the approvers/approval status/step name etc for the process controlled workflows so that we can simulate the approval preview?
Thanks
BR
Swetha

Use class /SAPSRM/CL_WF_APV_FACADE. This is used by standard SAP WF Analysis.
Methods - RETRIEVE_PROCESS_HISTORY, GET_CURRENT_PROCESS_STATE, CREATE_PROCESS_FORECAST.
To analyze more, check the program /SAPSRM/WF_CFG_ANALYSIS_002. Check lines 209...216 (These Lines pull Previous Approved Steps, Current Process Step & Gets the approval forecast). However the REJECTED Items (Accept Decision) work little different (which is not captured by this report).
To Identify the current approval process awaiting decision by the requester of the cart, use method GET_CURRENT_PROCESS_STATE, return parameter structure /SAPSRM/S_WF_PROCESS-PROCESS_LEVEL_LIST-DECISIONSET_LIST-ITEM_STATUS_LIST gets you the current status of the item (ACCEPTED, REJECTED, OPEN, INQUIRED). If ITEM_STATUS_LIST-ITEM_STATUS EQ 'REJECTED', then the WF is waiting for acceptance/resubmission from the requester.
To your specific need, pass DOCUMENT_GUID to the class /SAPSRM/CL_WF_APV_FACADE=>GET_CURRENT_PROCESS_STATE get the return parameter /SAPSRM/S_WF_PROCESS. It will give you PROCESS_LEVEL_LIST. Then loop through DECISIONSET_LIST. It contains Table Types of AGENTS_LIST, ITEM_STATUS_LIST, WORKITEM_LIST. At /SAPSRM/S_WF_PROCESS level, you can get all the details of the current process level details
Thanks,
SC

SRM 5.0 - Approver Names Not Displaying in Approval Preview

Hi,
Has anyone experienced the following problem in the approval preview applet?
Were using the WS14000133 shopping cart approval workflow. The approval preview stopped working once we moved it to production January 1. The approval preview in production doesnt display the names besides the approval steps. It displays the correct number of nodes/steps but not the name beside each node/step.
If the cart is ordered, the approval requests are delivered to the correct approvers. The BADI is returns the required information for each step as well.
We did not experience this problem in our non production systems.
Thanks,
Jerry Martinek

Hello Jerry,
Can you please check whether they have maintained the fullname in the SU01 settings and also make sure that the right value is being populated in the ls_approval_agent-name with the fullname(either with last/first name) of the user in the badi.
Hope this may solve your issue.
Best Regards,
~Mani

Approval Preview (Only first approver is displayed after 1 approval step)

Hello Everyone!
We have a scenario in PROD wherein the approval preview doesn't show all approvers in the screen. At first, when the Contract document is prepared (not yet approved/created) and then the approval preview is displayed, the screen correctly shows the 3 approvers with status 'To be approved by'. However, when the document was created and that the first approver already approved the document, the approval preview only shows 1 approver line in the approval preview (table) with a status 'Approved by'. The next 2 approvers are not displayed in the screen.
When we checked the document in BBP_PD and in SWI1, the workflow correctly identified the next approvers and even sent some notifications for them to approve. This is more on the screen problem. The approval preview (table) only shows the 1st approver who approved the document. We want to see all the approvers (with different status) in the approval preview so that we may know who already approved the document and who are the ones to still approve the document.
We only experience this in PRD, and this scenario (document) works both in DEV and QAS. Please let us know the SAP Notes related to this. The affected documents are Contract and PO.
Thanks and regards,
Reymar

Hi Masa,
There were no applied notes related to approval preview (table) in DEV and QAS system.
We have SRM 5.0 component version; SRM Server 5.50 ; SP13.
Would you know any cause of this issue?
Thank you very much.
Regards,
Reymar

Approval preview not displaying approval details in 'Check Status'

Hi All,
I am facing an issue in the below scenario:-
First a requestor creates an Advice Special Request Form which goes to a purchaser for approval. The purchaser rejects this item and adds a new item by creating a special request form and fills in correct details. While he does this, the cost assignment for the items is different(multiple cost center assignment). Then he approves this Shopping cart. When the requestor Accepts the Changes, he is not able to view the approver details. But once he clicks on change option, then the approval details are shown in the approval preview.
Is there any way that the approval details are shown when the user clicks on the 'Approval preview' as the SC has already gone for approval to the manager? Is there any particular reason why only in change mode he can see the approval details?

Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team

SWWL - delete work item - approval preview log??

Hi all,
SRM 5.0 ECS.
We have implemented custom n step approval wf for shopping cart .The shopping cart has PO and invoice created and the header status for shopping cart is approved.However now the workflow has restarted for the cart and I need to delete the work items from the approvers inbox.
If i delete the work items from SWWL transaction,will the shopping cart status still be "APPROVED"???
Is SWWL the best way to delete the work items??What will the approval preview for the shopping cart show after I delete the work item?

Once, Workfiow item is approved, Workitem disappears from inbox right..
Why do you use SWWL transaction to delete the workitems..
Can you elaborate the issue..Please.
Thanks,
Balaji.T

Add Approvers/Reviewer in approval preview

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