Add Company Logo to BCM Chat Window
Hi Experts,
I am working on BCM 7.0. We have a requirement to add company logo on BCM Chat Window. Could you please guide me how to achieve this?
Thanks in Advance.
Thanks,
Amit
Hello Amit,
to Add Company Logo to BCM chat window you should:
1. Create a chat welcome prompt in SC> Queue Management>Prompts
2. Set a link to a particular image under created prompt, under particular language.
3. Create a queue schedule with default calendar (all days).
4. See the result.
BR,
Anton.
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