Add Element 9 to my Tower

Hello,
I only have Element 9 on this tower and my laptop, but it doesn't want to let me log on....says I have overused my license. If it was loaded on a drive, it is LONG GONE! HELP!

Srvnt2Him
Are you referring to Photoshop Elements 9 or Premiere Elements 9?
Whatever the case, Adobe allows you to use your purchased serial number for a given product on only 2 of your computers. If you want to install the program on a 3rd computer, you can
a. purchase a Premiere Elements 9 new serial number (not from Adobe since you do not have a latest version product) from an authorized reseller who still might have the 9 version in stock.
or
b. deactivate the 9 program on either computer 1 or 2 so that you can install that purchased serial number on 3.
Deactivation is not the same as uninstall. And, it is done in the opened project Help Menu/Deactivate before going to the Control Panel/Installed Programs of the computer for uninstall. But, it would appear that all you need is a Deactivation of the program from computer 1 or 2, you do not have to uninstall it.
Now if a crashed computer with your purchased serial number (activated program) exists for computer 1 or 2, then the only one who can help you is Adobe.
http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=serial-number-issues- or-activating-my-product
Click on the above link and then click on the statement "I still need help" to bring up Adobe Chat who can deactivate one of the program for you so that you can use the program on that 3rd computer.
Please check out the above and then let us know if any of that worked for you.
Thanks.
ATR

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    Roel
    http://roelhartman.blogspot.com/
    http://www.bloggingaboutoracle.org/
    http://www.logica.com/

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