Add extra Business Objects to model CRM 2007: Web Client Records

Hello,
Could anyone tell me how I can add more Reference Objects in Case Management?
I copied the model CRM 2007: Web Client Records and added a new node (with for example Business Object Service Order) just like product and installations (which are visible under the reference objects)
I created a new element type under SCMG_SP_CASE_RECORD --> Z_CRM_SPS_CASE_RECORD and in the customizing we attached the model to the case type under Case Management --> Extended Customizing --> Process Actions --> Assign Action Profile to Case Type.
Still the new Business Object in the model isn't visible under Case Management in de WebUI.
Could anyone tell me if I'm missing something or is there a config guide available how to add more business objects?
Looking forward to your replies.
Kind regards,
Joost Christenhusz

Eddie,
Are you familiar with Access Control Engine (ACE)?
Go through this -> http://help.sap.com/saphelp_crm50/helpdata/en/04/0177f9bb67ac4cafb84bb4d4c1d8fc/content.htm.
and https://websmp205.sap-ag.de/~sapdownload/011000358700002121742006E.
Authorizations in CRM are controlled through ACE.
Hope this helps.
Amar.

Similar Messages

  • Business role customizing not working in crm 2007 web client

    Can someone tell me what services need to be activated via sicf for business role customizing to work in the Web Client under the Administration component in CRM 2007.  I have everything else working in this are eg surveys, document template, fact sheet configuration, view configuration but the business role customizing when selected just opens a blank screen
    Thanks in advance
    Eddie

    Hi Eddie,
    The SAP CRM 2007 Master guide suggests enabling all the SICF services in the SAP namespace.
    We had some script errors in CRM UI, but once all the SICF services were activated, they simply disappeared.
    The IDES demo systems are also set up this way, so you can try doing it.
    Regards,
    Padma

  • Loading Java Applet Failed in CRM 2007 Web Client Marketing

    We have recently upgraded our CRM 4.0 sp6 system to CRM 2007.  As part of this upgrade we configured the SAP Best Practice Building Blocks.  Logging on to the webclient using the user MKT_MAN (assigned business role BP_MKT_MAN) we get an error when trying to run the Marketing Calendar.  the error we get is that "Loading Java Applet Failed" the specific applet in question is: Applet com.sap.crm.mkt.calendar.applet.MktCalendar notinited
    We have implemented the following SAP notes to try and rectify the issue but with no success:
    Note 1177590 - Version 2.0 of Marketing Calendar java applet
    Note 1237477 - Marketing Calendar is not displayed, Tensegrity Library
    Any ideas as to what can resolve this issue
    Thanks in advance
    Eddie

    Hi Eddie
    I have exactly the same problem, using IE 6.0 & JRE 1.4.2_07.
    What I have found is that users in my company with the same configuration on their machines, same settings as above can load the Marketing Calendar without issue.
    Have loaded the same notes as yourself already.
    I have managed to get it to working by switching off my proxy settings entirely. This is fine for testing but of no use for go live.
    I have also found that when it does finally load successfully it is incredibly slow in comparison to other functionality within the WEB UI.
    Thus far I have logged an OSS Message regarding this matter, could I recommend you do the same, this should encourage SAP that the issue is not isolated.
    Good Luck
    Arden

  • Authorisations based on Sales Orgs in crm 2007 Web Client

    I have a requirement to restrict the visibility of data (both masterdata and transactional data) based on a specific sales org.  For a specific business role i need to restrict visibility for our account managers utilising the web client application to business partners from a specific sales org and also fortransactionsal data from the sames sales org.
    I have been using the following authorisation objects to effect this but with limited success:
    CRM_ORD_OP
    CRM_ORD_LP
    CRM_ORD_PR
    CRM_ORD_OE
    Whilst i can restrict users from viewing some of the specific data 9based on sales org), the transactional data and indeed customer master data  still appears on the web client searches.  What needs to happen to ensure that the data does not even appear in the relevant searches.  The same requirement for searches of customers should also be
    Has anyone met this type of requirement and if so what dod they do to implement it.

    Eddie,
    Are you familiar with Access Control Engine (ACE)?
    Go through this -> http://help.sap.com/saphelp_crm50/helpdata/en/04/0177f9bb67ac4cafb84bb4d4c1d8fc/content.htm.
    and https://websmp205.sap-ag.de/~sapdownload/011000358700002121742006E.
    Authorizations in CRM are controlled through ACE.
    Hope this helps.
    Amar.

  • Auto complete option in CRM 2007 Web Client

    Dear Experts,
    Like how we open certain web pages and find the user name automatically apprearing (auto complete option) when you enter the first letter. This option can be enabled by doing the settings in Internet explorer tools - content - autocomplete option.
    Similarly the client requires autocomplete option to be enabled for CRM 2007 Webclient. Though we have enabled autocomplete settings briefed above, its not working in webclient.
    Can you please let me know the procedure to get the autocomplete option of previous entries as a drop down while trying to create /reenter the data.
    Answers resolving the query will be rewarded.
    Regards...
    George Zacharia.

    Hi Gerogee,
    Did you get a way to implement this?
    I've a similar requirement.
    Please let me know.
    Thanks,
    gyan.

  • Regarding Business object roles in CRM

    Hello friends,
    What are the business object roles in CRM ?can any one can explain about this.
    Regards,
    Rajasekhar.

    Hi Rajasekhar,
    Did you mean "business roles" ?
    The concept of business roles is more used and important in WebUI. SAP CRM business roles are used to package the main business content needed to perform a specific job function. Defining a role influences the complete content visible to a user assigned to this role.
    Some examples of standard roles are:
    SALESPRO (Sales Professional)
    SERVICEPRO (Service Professional)
    IC_AGENT & IC_MANAGER (Standard Interaction Center Agent & Manager)
    Hope this is what you are looking for.
    Regards,
    L

  • Access ECC business object event in CRM

    Hi Experts,
    We have a requirement in which we need to check whether a business object event is triggered in ECC system and access the related business object details in CRM system.
    The ECC and CRM systems are already integrated.
    Any help on how to access business object events in the other system would be highly appreciated.
    Regards,
    Saumya

    Closing due to lack of replies

  • Displaying custom BI queries on CRM 2007 WEB UI

    Hi,
    I would like to know the process involved in displaying a custom BI query in CRM 2007 WEB UI. Can someone please advise ?
    Regards

    Hello,
    there is SAP documentation available for this on service.sap.com/crm-inst
    It is in the CRM 2007 -> Webclient UI folder.
    cheers Carsten

  • Pdf doc  is required for  B2C  CRM 2007  WEB SHOP

    Hello Experts,
    We have a scenario where (pdf doc ) is required for  b2c Header level and tem level in CRM 2007 web channel.
    we  have set up a product and product catalog and maintained a PDF document in the HEADER AREA--
    Documents Tab--BDS_PDF folder.
    After intial replication Documents was published in the following path 
    *catalog/DE DE161EE3D35DAAF19F1E000C29D94525.pdf     *
    we are able to find images and pdf in the  index server but unable to  see the same in the web shop.
    Did I miss some thing ? Do I need to do any other settings in XCM or in JSP?
    Thanks in advance
    Namitha Verma

    Hello  namitha Verma
      I am facing the same problem, are  you able solve the problem kindly let me know .     
    Regards
      Kiran Posanapalli

  • Modify CRM 2007 ICWEB Client standard component

    Hi,
    How to copy and modify CRM 2007 ICWEB Client standard component view UI element button ,label  etc,..
    Can any one expin step by step .
    Thanks and Regards,
    Kaaviya.

    Hi,
    To Enhance a Standard Component
    1, Go to SM 34 Transaction 
    2. Create an Enhancement Set  in BSPWDVC_CMP_EXT
    3, Then Go to Transaction  bsp_wd_cmpwb
    4,On the right corner there will be Enhance  Component Button
    5.Click , Then it will ask for an Application Give Z(component name ) to the application.
    6.Give Repository Name.
    7.To check -  all component controllers, custom controllers and views will be in disabled mode.
    To Enhance a standard view
    1. Right click on the Standard view u want to enhance , Click on enhance.
    2. To check the disabled view will be in editable mode.
    I hope it helps
    Regards,
    Sijo
    Edited by: sijokjohn85 on Jun 8, 2009 2:53 PM

  • Creation of Tech Master data with CRM IC Web Client

    Hi Experts,
    I have a query regarding creation of Technical master data via CRM IC Web client ( CRM7.0 & ECC6 for ISU)
    1) If we are using CRM IC web Client then , how the creation of Technical Master Data is triggered from web client ?
    2) Where the technical master data created first ISU or CRM ?
    If anyone has the info on this please let me know.
    regards,
    Sagar

    Hi Sagar Arvind Phirke,
    1) You need to configure CRM Middleware to exchange data between CRM and IS-U;
    2) Data is created first in CRM, then it's replicated to IS-U.
    Check this helpful documentation: http://help.sap.com/saphelp_crm70/helpdata/en/46/66235fc77c453a8696f76c66e8014c/frameset.htm
    Best Regards,
    Pedro Nunes

  • CRM IC WEB CLIENT INTERVIEW QUESTIONS

    hi gurus,
    i am new to the CRM IC WEB CLIENT and i need some documents on that.
    please post the interview Q&A  and related docs to my id [email protected]
    thanks
    regds
    sanjay

    Hi Sanjay,
    You may check in
    service.sap.com/crm-inst
    for some knowledge document.
    Maybe there is no interview doc, but at least you could get some deep knowledge info about this function.
    Hongyan

  • BB Browser compatibility with Communicator 2007 Web Client

    I need to use the BB Browser to access a Communicator 2007 web client.  After entering the URL, the device requests/runs scripts and when the progess bar completes, briefly flashes "loading" and loads a blank screen.  Other folks can use this URL with an iPhone, any hope of getting this to work on the BB?

    Hi,
    From Lync Online document, Lync Online support Lync 2010 and 2013 desktop client. But not mention OCS 2007 R2 client.
    More details:
    https://technet.microsoft.com/en-us/library/dn194468.aspx
    The forum you posted is for Lync Server On Premise only. The issue is more related to Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.
    http://community.office365.com/en-us/f/166.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • How to add new fields to CRM 2007 Web UI

    Hi,
    I am new to SAP CRM 2007 and I am interested in how to extend the Web UI, for example adding new fields, to meet the customer requirements. Should I use the EEW or is there another "new and easier" way?
    Thanx & best regards,
    Oliver
    Edited by: Oliver Pregler on Jan 30, 2008 5:50 PM

    Actually for the new IC webclient UI you have need to take a look at your options:
    1.  New Installation:
    Use the EEWB and add the fields.  As part of the EEWB work, you will have a couple of post-processing steps where you will add your generated fields to the new screens.  However this doesn't require any programming.
    2.  Upgrade from CRM 4.0/50
    - New fields to add as part of upgrade
    See the directions for new installation
    - Existing fields to add as part of upgrade
    --See the blog on the 40/52 CUSTOMER_H migration for transaction fields
    --Business Partner fields part of BUT000 available via UI configuration tool, no extra work needed
    --Business Partner fields part of tabular extension, manual work required, I am still "perfecting" this method and plan on writing a blog once I have the technique finished.
    --Product Attributes - use the transaction CRMM_UI_PROD_GEN and CRMM_UIU_PROD_CONFIG
    I know CRM 2007 is based on the same tech foundation as 2006s, with some differences in how the UI tool works and the fact there are some screen layout changes(editable overviews).  The extension procedures are generally the same.  I can answer some of you extension questions based on my work with CRM 52 so far.  It will generally apply to your situation.
    BTW:  The PCUI is no longer supported in CRM 2006s and above.  Even the old SAP GUI transactions such as BP, COMM_PRODUCT are removed from the standard CRM menu.   The SAP CRM web client should be used instead now.
    Take care,
    Stephen

  • Create Human Task - Can't add a business object parameter

    Greetings,
    Working with the appliance virtual SOABPM 11GR1 PS 5.2.0-M. I have modeled a process and now I'm trying to implement an interactive task as a human task. In the BPM Process Navigator, in the properties dialog associated to the interactive task, the create human task dialog, I'm trying to add a parameter being a business object previously defined and which appears in the Business Catalog. When I click the + sign above the Parameters box, in the Data object navigator that opens, I only see the process data objects defined in the process structure but not the business objects defined in the project business catalog. What I'm doing wrong ?
    Many thanks in advance.
    Nicolas

    Nicolas,
    Once you have defined a business object in that catalog that only defined the type. You then need to create a process data object of that type for use within your project. Then when you are creating your human task you will be able to drag that process data object as a parameter and the type will be set automatically.
    Thanks,
    Adam DesJardin

Maybe you are looking for