Add-in option does not show anywhere in Outlook

Question

Windows Vista Enterprise SP2 - 64bit : Office Pro 2007 SP2
I have downlaod and installed the add-in (admin priveledges), which seemed to go smoothly.
After starting Outlook and going to create a new message, the Add-in does not appear anywhere on the ribbon. I have checked the Trust Center and the add-in does not appear anywhere, not even the disabled section.
I have uninstalled, reinstalled, rebooted etc, but still no luck.
The dll files exist in my Prog Files (x86) directory.
Does anyone have any suggestions.
Thank you

Answer 1

Hi Kaj
Another thing to check would be whether there is the registry entry for the addin. Follow these steps:
- Run 'regedit'
- Go to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
- See if there is a subkey under it by the name - AcrobatDotComAddin.Connect
- If yes, ensure that the 'LoadBehavior' value for the key is 3.
In case there is no entry by that name, the addin is not installed properly.
Two possible ways to try again:
- Exit all apps, unistall the addin(from control panel), reinstall the addin, start outlook.
- In case it still does not appear(after trying the above step) and you are confident of playing with the registry, you can also try adding the following entry in the registry:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\AcrobatDotComAddin.Connect]
"Description"="Acrobat.com Add-in for Microsoft Outlook Beta"
"LoadBehavior"=dword:00000003
"FriendlyName"="Acrobat.com Add-in for Microsoft Outlook Beta"
Save the above text to a file(test.reg)and then double click it. This would help only if the addin is installed and you can see the files in the appropriate folder.
Aditya