Add-in Ribbon won't stay in Excel

Hi,
I wonder if anybody had similar experience and any solution to this.
Normally the S&OP / IBP ribbon will appear in Excel at launch, on occasion when Excel disabled the Add-in, user can enable it back manually with File / Options / Add-in / Manage - COM Add-in.
For a small number of our users, every time when they open up Excel, the S&OP Add-in ribbon is disabled by default, so they have to go through the path every time to enable it.
Is there a way to make sure the S&OP Add-in button stays enabled at launch of Excel?
Thank you.
Yee Ann

Hello Yee Ann,
Just saw the same thing with a colleague running Office 2013 on Windows 8.1 - he's the first to experience it here at SAP.
With my colleague we fixed the situation (for now) by switching the load behavior from 0 to 3 in the registry (the installer should set it to 3 - haven't figured out how it became 0 yet). Other tips may be found in note http://service.sap.com/sap/support/notes/1645616.
To modify the registry:
regedit.exe
Navigate to path Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\FPMXLClient.Connect
Right-click on LoadBehavior, select Modify
Change value from 0 to 3
We'll keep an eye on it to see if we can understand what caused the situation.
Cheers,
Cora

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PowerQuery Add-In Ribbon disapears

Hi,
Since the last PQ Update the PowerQuery and PowerPivot Add-In Ribbon disappears with increasing frequency. The troubleshooting (https://support.office.com/en-nz/article/Troubleshooting-Power-Query-2546eaa8-9893-4574-9ef9-afacb9b0b495) works, but it gets
anyoing doing it 10 times a day.
In the past I had this problem from time to time. Maybe it's not related to the Update - I am a heavy PQ and Pivot User so maybe something else leads to this behaviour.
Does anyone experience the same problems lately or does someone know what causes this problem?
BR

Hi Gil,
No, they do not appear in the disabled add-In List. They are removed from the ribbons but in the COM-Add-Ins they are still checked.
My workaround is to uncheck them in the COM-Add-Inn List --> Close Excel --> Check them again and then the ribbons are back.
I am using 64bit Excel and the datasets are Web.Service Queries in PowerQuery with json files (some of them are about 80 to 100 MB)
BR,
bernd

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Add-in Ribbon won't stay in Excel

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