Add in smartview automatically disabled

When opening office excel (on windows 7) from a file smartview is always disabled. Somebody know if this is just a bug of smartview or how can I change this behaviour?
Thanks

It mat be that the COM object has been disabled so it does not persists.  Windows 7 has a security that can enable and disable Add-Ins.
What and where is the Microsoft Office Button? - Outlook - Office.com

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