Add iPad to existing share everything plan.

I do not understand why I can not add and activate my new iPad online.   Instead, I have to call customer support.  I called, and they told me that department was shut down for the holidays.  Seriously?  I understand it's Christmas and all, but I can only imagine how many people will be getting one for the holidays, and unable to activate the cellular on them for a couple days.  If I try to add a line online, it tells me to call customer support.  Frustrating.

you know you a still use wi-fi on it. which is probably preferable.

Similar Messages

  • How do i add an ipad to my share everything plan?

    how do i add an ipad to my share everything plan?

    A. Has to be vzw branded iPad
    B. Do you have an extra line your not useing?
    C. Add a line

  • Can I combine a new individual account with an existing share everything plan?

    My wife, son, and myself are on a share everything plan. Pepco installed a new electric meter yesterday, and when they restarted the power it apparently fried my phone, which was plugged in at the time. I'm not due for an upgrade until late next year and don't have a warranty. Best Buy is apparently about to offer a free Razr Maxx HD with new account activations, but is it then possible to transfer the new account over to our existing share everything plan?

        I really sorry to hear about your phone, Seems! That's a pretty bizarre situation. I can confirm that you have the option to add a line to your account and use the new phone on your current number. Please keep in mind that this will leave you with an extra line that will have a two year contract term. I trust that this resolves your concerns. Have a great day!
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • How do I add an existing iPad to my Share Everything plan?

    I recently converted my family's five iPhones to Share Everything.  We also have five iPads, and I'd like to add them to the plan.  Right now, they all have separate data plans that were created from the device.  How do I move the data plan to my Share Everything?  Thanks.

    My girlfriend and I just switched over to the Share Everything plan. We each have an iphone and an ipad. I have an ipad with LTE, she has an iPad 2.
    We were able to do the account merging for the phones over the phone with Verizon - it was a little unpleasant and had a lot of holding and multiple attempts before it worked.
    When it came time to add our ipads, we couldn't seem to do it via the website, so we went to the store. We used one here in Astoria, Queens (NYC) on Steinway. They were knowledgable and fast. After hearing so many horror stories I was really nervous - but they ran through everything very very quickly and easily.
    They *only* had to swap the SIM card in my iPad (with LTE) - with hers, they did not. They deactivated our accounts on their computer, swapped my SIM card out for me, sat around for a few minutes while we waited for everything to register - and boom, done. Didn't charge us anything for the SIM. 20 minutes tops.
    It's $10 each per month for the ipads, we're actually saving a pretty huge chunk of change, and working with a larger data bucket, so good deal so far.
    It's weird now that if I go to the "cellular data" portion of my ipad it says "You cannot manage this plan on this device, call this number instead..."

  • Can't add phone to my share everything plan?

    So when I go to add a phone it says "One of the selected devices requires a Share Everything Plan.  The current account-level plan does not support this device." I currently have just a hot spot and am switching from Sprint to Verizon but I'm not adding a whole seperate data plan to do so. Any help on this issue would be much appreciated.

    I would suggest calling customer service or going to a corporate store. You might be able to get the Nationwide plan since you are technically an existing customer. Otherwise you can bundle the new device and the hotspot into the Share Everything plan.

  • Ok so I was talked into switching to a new iphone 5 and loosing my current grandfathered unlimited data on my Iphone 4 and being talked into using the share everything plan.

    So I switched to a share everything plan based on the recommendations of a sales rep.  he told me I was using less than 2 gigs of data on my phone. So I upgrade my phone and switch plans.  my biggest complaint is I asked how much for each line and I was told about the smart phones and then I have a non smart phone that I am now being charged $30 per month for.  This phone uses no data and maybe sends a text message about once every month.  I was paying $9.99 for the phone previously.  And somehow I used more than 10 gb of data, when the rep did the analysis he said 8 was ideal.  Last month I had an overage of $45 dollars and went over 10 GB.   Not sure how any of this is better Verizon.   I upgraded to the 10 GB of data plan for more money thinking it was going to take care of the problem, but 7 days before my billing cycle was over.  I turned off my hotspot completely and told my husband he could only text and use the phone for calls.  no internet or apps. I did the same. I don't understand how we could possibly be using so much more data now we have switched to this new share everything plan.  Now what is frustrating is I can't even look up my bill and its 3 days after my billing cycle. I want to know if I am going to have another overage because of the tracking usage issue.  What gives Verizon?   You used to be so good.  I have been a customer with this company before it was Verizon and stayed because I have never had a problem.  Speaking of the non smart phone I am now paying an arm and a leg for...  that phone where its located in the state didn't have service for almost 3 days.  They said lightning hit a tower but it was fixed.  Crappy job of fixing in my opinion.  Do I get a rebate for the 3 days of no service and the sketchy service before that?   Man This makes me so frustrated.  I want to pay the outrageous cancellation fee and just be without internet and get a pay as you go phone from Walmart.  Come on Verizon step up your game.  Are you really getting to big to care about giving your customers good plans for a decent price? 

    You have fallen for the great Verizon Wireless Lie, most customers don't use over 2Gb and its a better plan, and unlimited is unsustainable yada yada yada.
    However your choices were getting new devices for cheap so if you paid full price for your device at $700 each, you would have kept unlimited and paid no $30 upgrade fee. Per line.
    Now add up the additional cost of that data usage and it is way over the cost of what paying full price would have cost you.
    and being in a contract with an early termination fee it all adds up.
    Verizon claims unlimited data is unsustainable, but you can see its sustainable only when you get charged mucho bucks in $10-$15 overages per GB.
    Good Luck

  • Want to change share everything plan, but have a conundrum.

    I went into a Verizon store a couple of months ago to buy a smartphone. First time dealing with Verizon so they ask me what I am looking for and what kind of data I want to be allowed. After telling them what I wanted (unlimited talk and text, 1GB of data) they offer, "Since you are signing for a 2 year contract we have a promotion going on that you can get a free tablet (Elipsis) and 1GB of data per month for life." I thought, "Hey sounds good" right? So I went with that deal. I got a S4 with 1GB and the tablet on the share everything plan for $90 a month. After a a couple of months I saw my tablet used roughly a total of 10MB in those two months. So I decided I really didn't need it. I decided then to drop my data down to 250MB a month and still keep my 1 GB, so I thought. By selecting that I was informed I would lose my data promotion. Ok, Let's see what else I can do. I call Verizon to see about their single line plans for 1GB. They said if I wanted to go that route I would have to pay $165 for an early termination fee for the tablet line. So now I am left to either lose my data promotion for the tablet and still end up paying the $10 a month line fee, or pay $165 to cancel that line to get the single line plan. I don't see how how I can be charged the termination fee for a device I was given for free along with the data and for them to take away the promotional data because I want to lower the data on my share everything plan. The single line plan I am looking at is $60 a month and to drop the data on my share everything plan along with the 1Gb promotional data it would come to $65 (If I was allowed to do that). Seems kind of unfair to me.

        Hiker_Dude, we want you to take advantage of the best deals on our network. The tablet device was offered for free with a two year agreement. Do you remember signing the two year contractual agreement? Additionally, a letter confirmation was also sent to your billing address that confirmed these changes on your account, as well. As a result, if you cancel that line before the contract expires, the Early Termination fee would be valid.
    Is there any other particular reason why you no longer want the tablet? Do you know of anyone that would be willing to assume responsibility of that line. http://vz.to/1tqix6n We offer other MORE Everything plans that will fit your needs http://vz.to/1lwOwRQ
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

  • I have a question about the new share everything plan.

    Hi,
    I have a question of the cost of the new share everything plan. I looked at the options and prices for different phones. Next to smartphone it says 40 dollars, next to basic phone it says 30 dollars etc etc. Does that include the unlimited texts, and minutes? If so, how much would this plan cost for 2 smart phones and one basic phone with the unlimited minutes, unlimited texts, and 2gb of data cost per month?
    Thanks!

    yeah, the line access fee (40 for smartphones, 30 for basic, etc) includes unlimited talk/text and access to the pooled data allowance. It would be $170/month before insurance and taxes and fees for the 2GB plan($60), 2 smartphones ($40*2) and a basic phone ($30)

  • Will I be able to upgrade ever again without being forced onto a Share Everything plan?

    I just got off the phone with customer service and I'm seriously hoping they were wrong about the upcoming changes. I currently have a family plan with 4 smartphones, and have determined that the new plans will increase my bill by about $50 a month, for less data. I am not interested in the new plans at all, and feel they are a huge insult to all but a small portion of the customer base (but I digress, that's not my question).
    Anyway, after trying to convince me that I'd be getting a better deal by increasing my monthly bill by $50 (seriously) they told me that ANY upgrade performed after 6/28 would force my entire account (all 4 lines) onto the new plan. This is not a question of unlimited data vs capped data. My question is: will we be able to upgrade lines and at least keep the 2GB $30 plan in the future? If anyone can provide any details on this question I would greatly appreciate it.

    http://solutions.vzwshop.com/shareeverything/
    I have an unlimited data plan on my account. Do I need to change it?
    You're not required to move to Share Everything but if you do, unlimited data will not be retained on your line. As a Verizon Wireless customer you have choices when you upgrade at discounted pricing. You can choose from a standalone data package starting at $30 for 2GB or a Share Everything Plan. If keeping unlimited is important to you, you can choose to upgrade and pay full retail price for the phone.

  • How do I add my ipad2 to my cellular plan for vacation month only?

    When attempting to use the "Add a Device" function on my account management page it asks for a Device ID but my ipad only offers me a Serial number or UDID identifier and not a device ID so when I attempt step 2 is says that I am entering the wrong number.  How do I find the right number?
    I have a Verizon share everything account with two iphone 4's on it.  I have an ipad 2 (which I did not get from Verizon) but would like to add it on to my account so that I will have service on it for my vacation next month.  Can anyone help?

        Dear WhooDonnie,
    Good afternoon. Being able to add your iPad to your Share Everything plan is very convenient. I am sorry to hear of the difficulites uou are having with trying to add your iPad to your account. It would be my pleasure to assist you.
    At this time adding a tablet to your Share Everything plan can only be done at a store location or by contacting our Telesales Department at (800)256-4646. Should you have further questions or concerns, please feel free to reach out to us. Have a great weekend.
    Thank You,
    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Added iPad to share everything but now it doesn't work

    I added my iPad 2 to a share everything plan this evening and was assured that it would be working tonight, and that I didn't need to do anything.  The Verizon rep said it would automatically update.  Now the iPad is showing on my Verizon account as activated, but the iPad is not working on 3G.  I am really irritated since I need the 3G service to be working tomorrow.  I have found a variety of things online from something about a sim card needing replacement (I didn't think the iPad had a sim car?) to having to reset my subscriber services, which did not work.  Any suggestions?  Really, really irritated since if it doesn't start working (all on its own as promised by the Verizon rep), then I have no Internet access once I leave house tomorrow.

        Hello jaw81,  I apologize I was unable to reach out sooner as I understand this was a time sensitive concern!  Has the iPad started working at this time?  Was the data service on your other devices working as normal at that time?  I would be more than happy to provide additional support if still needed.
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • Are there any other family plans besides the share everything and edge plan?

    Verizon may be losing another 6 lines if the plans dont start changing.

    jvale755 wrote:
    Wow I pay 180 for 3 iphones and 4 gb data on the share everything plan. 2 phones are off contract. Im talking about plans like they used to have where you choose a certain amount of data, minutes, and messages. I could care less about unlimited talk and txt. Most everyone I know has iphones and we just use imessage.
    You do realize the minutes and texting are CHEAPER on the new plans vs the old plans. And as I said if you moved to at&t you have to choose their share plan which are basically identical to Verizon. Any ways since 2 line are off contract. Just log into My Verizon choose Change Features and then activate the Month2Month discount on the 2 lines out of contract and that'll knock off $20 a month right there.

  • Share Everything to Share Nothing

    What do I have?
    2 basic phones on a family plan - 500 shared minutes that I never use for $59.99 (50+9.99)  VZ would never let me change to a lower minute plan even though we use a negligible amount of shared minutes.  Still we kept overpaying because we like VZ service and coverage and phone selection.
    To stay at VZ, we would have to continue overpaying at the current plan, or change to a Share Everything plan, which would truly be a stupid thing to do since 2 basic phones under that plan would cost $70, $10 MORE than what we have now. VZ recommends a 700 minute plan and pay as you go message and data plan.  What a JOKE! 
    We have thought about having 1 smart phone and 1 basic phone.  Smart phones do occasionally come in handy.  But for 1 basic phone and 1 smart phone, minimal usage, VZ recommends the 2GB data/unlimited talk and text plan for $130.  Another JOKE.
    WHY CAN"T VZ HAVE A PLAN THAT DOES NOT RIP OFF LOW-USE CUSTOMERS?  The prepaid plans VZ has are crap when compared to other companies, which is where we will end up in about a month when our contract ends.  BYE BYE VERIZON!!!

    I would stay on the plan you have if you are going to stay with two Basic phones.
    For one Smartphone and one Basic phone, you should look into the option of staying with your current plan ($50 + $9.99) and adding Tiered Data (e.g., $30 for 2GB) for the Smartphone line. It may come out cheaper for your situation.
    You could likely also add unlimited text, if you need it but sounds like you don't, for $10 per line on your existing plan.

  • Seeking some straight answers on "share everything" and mobile hotspots

    Hello all;
    I get a sense from reading other posts that the "share everything" plan is -- to say the least -- not going over too well among most Verizon customers.  However I'm one case for which I think it might actually be beneficial.  Here's the facts.  My wife has an iphone -- 2GB data per month.  I have a regular phone -- basic 39.99 per month for calls with no extras, not even texting.  Right now both phones are set up as individual lines under my account number; nothing is shared.  I went through the simple calculator Verizon had on the site, and the monthly cost came out to about what we're paying now --$140 plus "other fees" (whatever than means).
    So it seems to me that it might be a good move, just it case I ever had a need for accessing data on my "dumb" phone -- which right now is pay as you go.  Also, since my wife uses wifi most of the time, it would appear that the 2GB per month would be more than adequate for both of us.  Am I missing something here?  Some fee or hidden costs that I'm overlooking?
    Second quesiton:  Verizon indicates that mobile hotspot is "free" with the share everything plan.  Does this mean that we could use my wife's iPhone as a hotspot in order to use our wifi-only iPad when we are in location that does not have wifi service?  Sorry if that's an obvious question, but I don't really find a clear explaination of this on Verizon's site.  Also, I assume hotspot usage counts against the monthly data allowance?  Or is that a whole separate charge we would get hit with?
    Thanks in advance for any and all enlightenment on these issues!

    gaken wrote:
    Hello all;
    I get a sense from reading other posts that the "share everything" plan is -- to say the least -- not going over too well among most Verizon customers.  However I'm one case for which I think it might actually be beneficial.  Here's the facts.  My wife has an iphone -- 2GB data per month.  I have a regular phone -- basic 39.99 per month for calls with no extras, not even texting.  Right now both phones are set up as individual lines under my account number; nothing is shared.  I went through the simple calculator Verizon had on the site, and the monthly cost came out to about what we're paying now --$140 plus "other fees" (whatever than means). fyi.....on $140 the taxes and fees will be about $20 so your total bill will be about $160.
    So it seems to me that it might be a good move, just it case I ever had a need for accessing data on my "dumb" phone -- which right now is pay as you go.  Also, since my wife uses wifi most of the time, it would appear that the 2GB per month would be more than adequate for both of us.  Am I missing something here?  Some fee or hidden costs that I'm overlooking? you aren't missing anything. most users use well below 2 gigs, especially if they use wifi often.
    Second quesiton:  Verizon indicates that mobile hotspot is "free" with the share everything plan.  Does this mean that we could use my wife's iPhone as a hotspot in order to use our wifi-only iPad when we are in location that does not have wifi service? yes Sorry if that's an obvious question, but I don't really find a clear explaination of this on Verizon's site.  Also, I assume hotspot usage counts against the monthly data allowance? yes Or is that a whole separate charge we would get hit with? no seperate charge. you're looking at about $160 total (after taxes and fees). however, keep in mind that if you start using her hot spot for wifi access for your ipad, your data could go up pretty quickly so you will want to monitor it closely for a while.
    Thanks in advance for any and all enlightenment on these issues!
    basically, you are looking at $140 (as jimfitzgerald stated) plus about $20 in taxes and fees for unlimited talk and text on both phones and 2 gigs of data that can be used via hotspot from the iphone. it's that simple.

  • Can someone explain the more everything plan with edge up

    I have a share everything plan with 4 smartphones and 6 gig of data.  we are soon due for upgrades due to our 2 year contract being up.  I am starting to do some research and am confused on how the more everything plan with edge up works.
    questions
    1.  do we have to buy new phones to get the discounts offered by this plan?
    2.  will my company discount still work with the discounts of the edge up plan?
    3.  my 4th device is a year oir so from upgrade elegability do we need to wait or can we put that device on the edge up plan now?
    4.  if we upgrade to this more everything plan with edge up do we need to turn in our old phones?
    any help would be appreciated.

        Upgrading is always exciting, gbright! You can save up to $25 per line when upgrading with Edge. This does require you upgrading your device and accepting an Edge agreement. You will still qualify for your monthly employee discount off the More Everything access charges as long as the plan is $34.99 or higher. Each line has its own contract/edge agreement. You do not need to wait for the 4th line to be eligible to take advantage of Edge or the discounts. If you are eligible for the standard Edge, you do not need to trade in your current devices. You only trade in the devices when it is early edge. I can provide you more details in a private message.
    I just sent you a follow request. Please follow back and send me this information in a private message.
    Thank you,
    LenaA_VZW
    Follow us on Twitter @VZWSupport

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