Add .mac address

My wife had a Mobile me account with a .me and a .mac email address. She hadn't been using the .mac address but wants to add it in iCloud so she can receive email at both xxx.me and xxx.mac. How does she do that?

That error suggests that your wife doesn't actually have the @mac.com version.
She would only have the @mac.com address if she was a .mac user (before MobileMe launched in June 2008) and has kept the subscription going (without any lapses) until the end of MobileMe last month.
If she only signed up to MobileMe after June 2008, then she would only have the @me.com version.

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