"Add Media Error" - Premier Elements 7

Question for everyone.
My laptop (with P.E. 8) is in the shop so I am using my P.E. 7 edition on my home computer to create a simple project. After attempting to add a four media clip (by the way, all 4 clips are very small, short), I am getting this error pop-up:
"Add Media Error - There is not enough memory to add the requested media."
Now, I can tell you that on my computer, 90% of my work is sitting in an external, 2 terabyte hard drive. I have over 200 Gigs of free space on my home computer. This new, short project is the one of the only projects currently sitting on my desktop. There is no way that I am out of memory.
Currently, while typing this question on this forum, I'm defragmenting my hard drive and doing a disk clean up. Perhaps my settings are off?
Any ideas?
Thanks,
David

First, go to the http://forums.adobe.com/community/premiere/hardware_forum and click the link just above the messages to read several articles
The aim in that forum is mostly CS5, but still some very good information
Second, figure out the computer you need based on the camera you select... BEFORE you buy the camera
This message has a really good graphic about requirements
CS5 Requirements http://forums.adobe.com/thread/810750?tstart=0
My CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0 includes a link to the computer I built... since the GTX 285 is no longer sold, I would now go with a GTX 460 or whatever is the current "best bang for the buck" - AND I would buy 4Gig-by-3Sticks memory to be able to expand from 12Gig to 24Gig if needed
For my home hobbyist, family movies (which means that I am not trying to recreate Star Wars with video effects or many layers) AVCHD editing is "as smooth as spreading warm butter on hot toast" (also the MP4 video from wife's Flip camera)
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
2 - 320G WD Win7 swap file and video project files
3 - 1T WD all video files... input & output files

Similar Messages

Just purchased Adobe Element 10 and when I try to import music I get an "Add Media Error"

When I try to import music I get an "Add Media Error" error message "The importer reported a generic error"

Are you working with both iPhoto and Aperture at the same time? If you have to maintain several iPhoto libraries in addition to your Aperture library you would profit considerably from updating to Aperture 3.4.
Aperture and iPhoto now share a uniform library format and you can easily switch between both applications when viewing a photo library.
Aperture 3 can run with 4 GB RAM, but would be better with more. If your mac is not maxed out with 4GB, you should consider to add RAM, since you are running Mt. Lion. All other apps wil profit from more RAM too.
I cannot test the interaction between iPhoto 9.4 and Aperture 2, since I have only Aperture 3 installations.
I am a little reluctant because i have only 4 gig of ram and have read numerous negative reports.
There are many happy Aperture 3 users, but people are only posting here, when they are temporarily unhappy. So you will get a distorted view.
The new version is out for only a few days, and Apple has the first bugs to fix. I'd wait a little, if you can, until the next release is out.
Regards
Léonie

Add Media Error

i am extremely new to the adobe premiere elements 7 program and i have been having some trouble using it. i am a high school football player and i am trying to take game films from our season and edit them to create a highlight film to send to colleges. I have been trying to import the games off DVDs copied by my coach. The DVD files are .VOB and from what i understand this is a supported format for this program. However, whenever i go to add the media, the files load and then the adding media window comes up but an error message comes up. This error window reads something to the extent of " add media error...The file type is either not supported or the prgram is missing a codec..." I know that the file type is supported so i figure that there is a missing codec. The weird thing is that occasionally after a few minutes, one of the files from the dvd will show up in the organize window. Only one file, not all of them (there are two files on each DVD, the first and second half of the game)will show up for SOME games. Can anyone give me insight into why i keep receiving this error or how i can fix the missing codec problem, if thats even the problem at all?

If one of those VOBs is VIDEO_TS.VOB, then that isn't anything you can use, and you'll get that error message. Menus have 0 at the end of the filename, VTS_01_0.VOB, and will import but they aren't anything you can really use.
Many people have problems working with files from DVDs, especially with audio being out of sync, and the recommendation is to convert the usable vobs to DV-AVI first:
http://www.adobeforums.com/webx/.3bc4800e

When I click get Media from premier elements as soon as the pitures start coming up Adobe shuts down. Why

I put all my pictures into Elements. I went into Premier to make a slide show and Added Media. As soon as the pictures started to come up Premier closes and stops working. Why

Ask in the elements forum Photoshop Elements some one there might have had your problem and can help.

Getting 'generic error' when trying to 'add media'

Working with a brand new Surface Pro 2. New user of Premier Elements 12. Cannot get 'Add Media' to work. Getting an error message of 'add media error - generic error'.
Media is on a Kodak Z981 with a file type of .MOV.
I am thinking that there is some simple error that is preventing me from 'adding media'.
What is it?

Welcome to the forum.
Do you have the latest version of Apple's QuickTime Player installed?
If one does not, that can cause a Generic Error, upon Import.
Good luck,
Hunt

Premier Elements has encountered an error...

While working on project using Premier Elements 7.0 with Vista Ultimate OS, I get following error:
"Premier Elements has encountered an error: [..\..\Src\Markers\Markers.cpp-187]"
Please can anyone tell me how to fix this error?

Thanks for all your help. I solved my problem, at least for now. I used Adobe PRE to do the conversion. I was able to edit each .wmv file in a project all by itself, normalize the audio, and then save it to a dv-avi file.
(It's interesting that the dv-avi file created by Adobe PRE was much
larger than the original .wmv file -- it went from 18 mb to 66 mb). I then imported the dv-avi files into my project. I still get the error if I try to click on Clip for those 2 clips, even as dv-avi files. So I suspect that I am still having some space or memory issues. But I no longer need to edit them, since I already normalized the audio. So hopefully I will be able to create the final DVD for the project when it is time to do that. Hopefully it will not give me further errors.
Steve mentioned optimizing Vista for video editing. I would still like to know how to do that. I often get the message "Adobe Premiere Elements is running low on system memory. Please save what you are doing and proceed with caution." And then I have to close the program and open it again. So I suspect there are some things I could do to improve my editing experience, besides acquiring more disk space. If you can give me some specific info about that, I would appreciate it.
Marsha
Marsha Moskowitz
email: [email protected]
Website: www.marshamosk.com
CafePress Shop: www.cafepress.com/mmphotography
Theater-Film-Dining Blog: www.marshamosk.com/blog
Photo Gallery: www.marshamosk.com/photogallery
Date: Sat, 19 Mar 2011 12:16:30 -0600
From: [email protected]
To: [email protected]
Subject: Premier Elements has encountered an error...
Marsha,
I read about GSPOT, but I still don't know how to convert .wmv files to dv-avi type II. Can I do this within GSPOT?
Both G-Spot and MediaInfo are file info utilities, and are not converters. They can furnish a bit of info, regarding installed CODEC's on the system, but that is about the only other function, besides the file info, that they perform.
I also read your article on resizing photos, and I'm sorry to say, I got totally lost. Is there really a significant difference between photos that are 1024x768 (as most of mine are), and 1000x750?
There is very little difference in the dimensions that you cite. There is very little internal Scaling required (though I do Scale in PS to exactly what I need), and the extra pixels that are being handled are minimal, and until one got into the 1000's of such images, there should be zero noticeable slowdown. I think that we can safely rule out overly-large stills, as a contributing factor here.
It appears that Neale has posted some instructions for your conversion program. I hope that they solve all the issues.
Good luck,
Hunt
>

Adobe Premiere Elements 12: Add Media Failure: The Importer Reported a Generic Error

I am trying to add a MOV file to PE 12 I and keep recieving and Add Media Failure Error stating "The Importer Reported a Generic Error". I have added other MOV files without any issue so I don't know why some MOV will work and others won't. The only common characteristic I've found is that the MOV files that won't work are files that were recorded with my SLR camera. The location of the files I've added/tried adding are on my external hard drive.

bunzondarun
Try importing a few of the problematic files from a Local Disc C location like Videos and determine if problem presists. How is the external hard drive formatted, NTFS or FAT32?
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12? And, on what computer operating system is Premiere Elements 12 running? Are you running QuickTime and Premiere Elements 12 as Run As Administrator and/or from a User Account with Administrative Privileges?
What specifically is the video compression for the problematic files? And, what is the brand/model/settings for the camera that is recording these videos?
More later.
ATR

Premier Elements 13 on MAC. trying to use motion tracking. immediately get error "the media file seems to have an invalid entry in the catalog. Please rename it for use."

Anyone resolved this issue? What is the "catalog". All I did was import a file (1080/60) and get started. Everything else seems to work fine.

Assuming you're not shooting in 3D mode, I'm not sure why this is happening.
As long as you're not shooting in 3D mode, this is a standard AVCHD camcorder, which I've done lots of motion tracking with.
Since you manually copied the file from SD card rather than getting the media using Premiere Elements' tools, it is quite possible you grabbed the wrong file. Try this: Plug your camcorder (with SD card in the cam) into your computer via USB and set the camcorder to VTR/play. Then go to Premiere Elements' Add Media/From Flip or Camera and use that tool to get the video from the camera to your computer.
This should resolve your invalid catalog entry issue.

With Adobe Premier Elements 13 can I add my own audio tracks by pulling music from my files and by using my UBS microphone?

With Adobe Premier Elements 13 can I add my own audio tracks by pulling music from my files and by using my USB microphone?

larryh
Please remind us on what computer operating system your Premiere Elements 13 is running
Using your own music.....
Yes, with important but.....
Details
If your music is from iTunes, more than likely you will get some sort of error message from the program when you try to import the iTunes music into Premiere Elements (most versions including 13). In that case, please convert the iTunes music to the wav version in iTunes using the following iTunes instructions.
iTunes: How to convert a song to a different file format - Apple Support
If you are getting program error message using Premiere Elements 13 Add Media/Files and Folder with other than iTunes music, please give the source and properties of that music.
Using USB Microphone....Not recommended by Adobe....See Adobe ReMe
Details
As for Premiere Elements narration clips using the its Narration Tool
1. Adobe documentation indicates the USB microphone do not work in Premiere Elements and suggest the use of microphones that connect to the computer via computer jack.
But, there are some scattered cases where the user has found a USB microphone that has worked for him or her.
2. Be sure to check Edit Menu/Preferences/Audio Hardware ASIO settings to assure that Input and Output are enabled.
3. There have been reports (Premiere Elements several versions) where addition of narration using the Narration Tool results in loss of pre-existing
sound on numbered audio track clips and soundtrack.
ATR Premiere Elements Troubleshooting: PE12: Audio Losses After Narration Addition
4. In my particular Premiere Elements 13 on Windows 8.1 64 bit, I have found that I need to set the Mic Sensitivity all the way to the left to avoid
serious audio distortion.
I have tried to give you an overview to avoid surprises if you have not used the features that you pointed to in your thread question. Please let me know if you need further information.
Thank you.
ATR

Premier Elements 12 Cannot burn DVD Get error message of internal software failure

Cannot butn DVD with Premier Elements 12 Get error message of internal software failure.

Great news JMD103.
There should be a big red pop-up, when one adds a Stop Marker to the end of the Timeline, saying "Do NOT do that!" That Stop Marker will almost always yield a failed Project output to DVD.
Good luck, and happy editing,
Hunt

Error Message upon adding media Adobe Premiere Elements 12

. The program opens and I'm able to add media to a new project. Once I move the clip to the timeline I get the error message "Adobe Premiere 12 Has Stopped Working". I check the update on the video driver and it is current. This problem happen after I have been using the program successfully to two hours.

mattrayl
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update?
If not, please do so.
You wrote
Once I move the clip to the timeline I get the error message
What are the properties of the clip that you mention? If you added the clip to the project first, does the problem occur?
The above are the initial questions that come to mind.
Looking at this further....
Since you wrote
This problem happen after I have been using the program successfully to two hours.
Let us start with how much content (including source media, effects, titles, and transitions) you have on the Timeline at this 2 hour mark when the program stops working? Is there a consistent pattern of what you are doing in the program when this happens? Are you multitasking and running Premiere Elements?
Can you reopen this project? And, if so, how long can you work with it before the program shuts down again?
What is your project preset and the properties of your source media for the project?
Does the problem exist with all your projects or just this one?
We will be watching for answers to these preliminary questions and then we will plan our troubleshooting strategy according to your details.
Thanks.
ATR

Adobe Premier Elements 10 has stopped working error message/Audio issues

I'm working on a project for about a week. I almost finished it, "shared" it to my computer, and watched it thru windows media player. I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3. Once I did that, PE 10 would not allow me to put any audio effects on that track. (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
So, I moved my short audio clips to the Narration and Soundtrack tracks. It finally highlighted the App;y button for the audio effects. Now, the problem is that I can't play or click onthe timeline or move the timeline indicator without PE10 closing out of my video. As soon as I try to do anything, it says "Adobe Premier Elements 10 has stopped working" and it closes the program.
I can open my other projects and everything seems to work fine on those and it doesn't close out, but it won't allow me to do anything in this particular project.
Again, I have been going into and out of the project for a week and all of the sudden it won't let me work on it. It's only about a 3 minute project, so I don't know why it would have trouble.
Oh, and it also un-rendered everything.
Any thoughts?
Thanks!

LOTS more information is needed for someone to try and help
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

Encoding Error for Premier Elements 3.0, when downloading video to DVD

I have been using Adobe Premier Elements 3.0 for three years without any serious problems. However, when I try to download my latest edited video from my camcorder, to DVD, it hangs up every time at exactly the same place. It starts "ENCODING MEDIA". When it reaches 49.83%, the programme stops and reports "TRANSCODING ERROR". In "HELP" I am advised to turn off all other programmes, including Firewalls and Antivirus programmes. I have done all this with no change in results. I have tried editing some more (around the 50% point). It still hangs up at exactly 49.83%. Can anyone advise me what is the problem, please? Someone suggested a dead spot on my hard drive.
Single malt

Thanks, Barbara,
I have now placed it in the correct forum.
All the best,
single malt

I have always used Nero wav editor to add eq, add volume and noralize recordings....do I have that feature in premier elements? and if so, where do I find it?

I have always used Nero wav editor to add eq, add volume and noralize recordings....do I have that feature in premier elements? and if so, where do I find it?

Zillenwater said: You can export a FLIP video clip using Picasa 3, and then bring it into Premiere Elements. The video and audio will successfully come in.
Thanks much - this worked very well and was so easy. After spending hours looking at a lot of different converters and getting nowhere, I spotted this solution.
I used Flip avi files directly from the camera, copied them into a folder that Picasa 3 could find, and then exported them. They showed up in my /My Documents/My Pictures/Picasa/Exported Videos folder as Windows Media Files (.wmv). I brought my test files into Premiere Pro 1.5, previewed them, placed them in the timeline and rendered them. they looked good here, so I exported my movie and the video looks pretty good, considering it was from the Flip.
Picasa did something that a dozen other conversion programs couldn't get right (or at least I couldn't find the right combination of codecs and settings). It's a relief, alright, and information I'm happy to share.

Getting error "this serial number is not valid for Premier Elements 12"

My old computer crashed big time and I'm trying to install Elements 12 on a new computer. Installed ok and when trying to register it, I'm getting the error message "This serial number is not valid for Premier Elements 12." Didn't install Premier Elements 12, just Elements 12. Unable to get any assistance yet from Adobe support, hope to learn something here. Thanks in advance.

Have you activated the product previously on more than two machines? You will need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

"Add Media Error" - Premier Elements 7

Similar Messages

Maybe you are looking for