Add new trigger and the Enabled status is false

Hello,    I'm very new to Cisco and UCCX.    We have version 8.5.1 CME         I added a new trigger but the enabled status is false.    thanks, Dan

Hi Dan,
What is your deployment UCCX with CME or UCCX with CUCM?
JTAPI Resync and Data Resyn operation come in UCCX with CUCM deployment. JTAPI Resyn opeation does JTAPI client sync between CUCM and UCCX, and Data Resyncoperation syncs the Application User, Route Points, CTI ports between CUCM and UCCX..
UCCX and CME sync\check operation checks the consitent data between UCCX and CME and falgs the inconsistent data in Red colour.
Please try performing during the maintainance hours.
Thanks,
Anand
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    stext_AQ und icon-Feld noch nicht gefüllt
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                   OTHERS           = 4.
          IF SY-SUBRC = 0.
    the found qualifications are picked up into table event_tab
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          text
    -->  p1        text
    <--  p2        text
    FORM PREPARE_TOP_OF_LIST.
      DATA ALV_TOP_OF_LIST TYPE SLIS_LISTHEADER.  "typ, key, info
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