Add on crashes when the form is opened many times
Hi all,
my addon for business partner master data form which creates short cuts to creating new contracts or new service calls works fine when the user loads the form and clicks the related buttons.
however, when they go back to the business partner master form by using one of the linking fields in other forms, the addon crashes and none of the link buttons work second time round. I tried various ways to deal with it but the problem persists. can anybody please help? how can i make the new features working even when multiple intances of the same form is opened? Many thanks in advance...
again, managed to solve it on my own. I used try...catch.
Try
BubbleEvent = True
If (pVal.FormTypeEx = "134" And pVal.EventType <> SAPbouiCOM.BoEventTypes.et_FORM_UNLOAD) And (pVal.Before_Action = True) Then
CODE HERE FOR ALL EVENTS
Catch ex As Exception
SBO_Application.MessageBox(ex.Message)
End Try
thanks anyways...
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Apr 23 16:35:43 Lyndas-MacBook-Pro.local ReportCrash[4921]: Removing excessive log: file:///Users/xxxxxxxx/Library/Logs/DiagnosticReports/Finder_2014-04-18-114538_ Lyndas-MacBook-Pro.crash
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Thanks!
Here's some other information:
Process:
Finder [4664]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.9.2 (10.9.2)
Build Info:
Finder_FE-885002006000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [151]
Responsible:
Finder [4664]
Date/Time:
2014-04-23 15:55:21.996 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Crashed Thread: 3 Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
1 com.apple.finder 0x0000000107e41081 0x107b70000 + 2953345
2 com.apple.AppKit 0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
3 com.apple.AppKit 0x00007fff81a59a67 -[NSCell stringValue] + 146
4 com.apple.finder 0x0000000107c73dcb 0x107b70000 + 1064395
5 com.apple.finder 0x0000000107c58e5f 0x107b70000 + 953951
6 com.apple.AppKit 0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
7 com.apple.AppKit 0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
Don't know if any of this helps or not...
Message was edited by: retired170Here's some other information:
Process:
Finder [4664]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.9.2 (10.9.2)
Build Info:
Finder_FE-885002006000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [151]
Responsible:
Finder [4664]
Date/Time:
2014-04-23 15:55:21.996 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Crashed Thread: 3 Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
1 com.apple.finder 0x0000000107e41081 0x107b70000 + 2953345
2 com.apple.AppKit 0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
3 com.apple.AppKit 0x00007fff81a59a67 -[NSCell stringValue] + 146
4 com.apple.finder 0x0000000107c73dcb 0x107b70000 + 1064395
5 com.apple.finder 0x0000000107c58e5f 0x107b70000 + 953951
6 com.apple.AppKit 0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
7 com.apple.AppKit 0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
Don't know if any of this helps or not... -
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Process: sgmacosx [3186]
Path: /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/sgmacosx
Identifier: adobe.SpeedGrade
Version: 8.0.0 (8.0.0)
Build Info: Adobe SpeedGrade CC 2014-0~141
Code Type: X86-64 (Native)
Parent Process: launchd [135]
Responsible: sgmacosx [3186]
User ID: 501
Date/Time: 2014-06-23 14:29:22.365 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 8BFF6EBC-81CF-942C-5950-AB80F0F71196
Sleep/Wake UUID: 677DE7FE-5EA1-424E-B532-353AD4FDA3DF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffffffffff0
VM Regions Near 0xfffffffffffffff0:
--> shared memory 00007fffffeba000-00007fffffebb000 [ 4K] r-x/r-x SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8cffe292 __kill + 10
1 com.adobe.dvacore.framework 0x0000000102ccaf2a (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 410
2 libsystem_platform.dylib 0x00007fff90e755aa _sigtramp + 26
3 libc++abi.dylib 0x00007fff942b1a13 __dynamic_cast + 41
4 com.apple.opencl 0x00007fff8854a455 0x7fff8853e000 + 50261
5 com.apple.opencl 0x00007fff885594b7 0x7fff8853e000 + 111799
6 com.apple.opencl 0x00007fff885593eb clSetKernelArg + 70
7 com.adobe.GPUFoundation.framework 0x0000000106d7833f void boost::fusion::detail::for_each_dispatch<boost::fusion::zip_view<boost::fusion::vector2<b oost::function_types::parameter_types<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::add_reference<mpl_::arg<-1> > > const&, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&> > const, GF::PushArgument, boost::fusion::forward_traversal_tag>(boost::fusion::zip_view<boost::fusion::vector2<boos t::function_types::parameter_types<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::add_reference<mpl_::arg<-1> > > const&, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&> > const&, GF::PushArgument const&, boost::fusion::forward_traversal_tag) + 79
8 com.adobe.GPUFoundation.framework 0x0000000106d781ad int GF::InvokeKernel<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> >(boost::shared_ptr<GF::Device> const&, void*, void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), dim3, dim3, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&) + 125
9 com.adobe.GPUFoundation.framework 0x0000000106d75469 GF::PixelFormatConvert(boost::shared_ptr<GF::Device> const&, void const*, int, dvamediatypes::PixelFormat, void*, int, dvamediatypes::PixelFormat, int, int, dvamediatypes::RenderQuality, bool, boost::shared_ptr<dvacore::utility::RecycledMemory const> const&) + 23257
10 com.adobe.GPUFoundation.framework 0x0000000106d8e595 GF::ConvertFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, dvamediatypes::RenderQuality) + 1301
11 sgmacosx 0x0000000100428708 CIrOpenGLCompositingEngine::COperand::bBindToTexture(CIrPoint const&, unsigned int, bool) + 2266
12 sgmacosx 0x0000000100425411 CIrOpenGLCompositingEngine::COperator::bRender(double, double, CIrList<CIrOpenGLCompositingEngine::COperandInstance>*, bool, bool, CIrTransformationMesh const*, bool) + 2387
13 sgmacosx 0x0000000100422fd1 CIrOpenGLCompositingEngine::bRender(CIrString const&, IIrCompDataProvider const*, CIrPoint const&, CIrPoint const&, CIrRect const&, CIrFrameBuffer*, CIrFrameBufferObject*, CIrOpenGLContext*, bool, bool, bool, double) + 20091
14 sgmacosx 0x0000000100417ba6 CIrOpenGLBlitter::BlitSingle(unsigned int, CIrRect const*) + 5800
15 sgmacosx 0x000000010024e9ee CIrBlitter::DrawBackground(CIrRect const*) + 304
16 sgmacosx 0x000000010024efad CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 809
17 sgmacosx 0x000000010024f00d CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 905
18 sgmacosx 0x000000010024f00d CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 905
19 sgmacosx 0x000000010024e6fd CIrBlitter::Blit(bool) + 841
20 sgmacosx 0x000000010044307a CIrosApp::ScreenUpdate(CIrList<IIrCompDataProvider const> const*, bool) + 212
21 sgmacosx 0x0000000100440bbf CIrosApp::CommandLoop() + 3275
22 sgmacosx 0x000000010043fb9e CIrosApp::iDoRun() + 3978
23 sgmacosx 0x000000010001ead2 main + 98
24 sgmacosx 0x0000000100003744 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cfff662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8951b421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8951b136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cffaa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cff9d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92648fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff926485e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92647f25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff926fd811 CFRunLoopRun + 97
6 com.adobe.dvacore.framework 0x0000000102ba8019 dvacore::threads::RunPlatformEventLoop() + 89
7 com.adobe.dvacore.framework 0x0000000102bab0f8 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 216
8 com.adobe.dvacore.framework 0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
9 com.adobe.dvacore.framework 0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
10 com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
11 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cfff64a kevent + 10
1 com.adobe.dvatransport.framework 0x00000001031774fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x00000001031771a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000103176d18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvatransport.framework 0x0000000103166157 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000103165c09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
7 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x000000010037919e CIrFrameCache::ThreadFunction() + 716
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cffdf22 __connect + 10
1 sgmacosx 0x0000000100599e50 CIrSocket::poConnectToRemote(CIrString, int, bool) + 190
2 sgmacosx 0x000000010059c4ee CIrSocketFiFoConnection::CConnectRemote::OnPrologue(CIrSocketFiFoConnection*) + 86
3 sgmacosx 0x000000010059c228 CIrSocketFiFoConnection::ThreadFunction() + 50
4 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
5 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
6 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x00000001004ea1cd CIrRIServer::ThreadFunction() + 521
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cffe716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8fbfbc3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework 0x0000000102b800db boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvacore.framework 0x0000000102b7fe48 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvacore.framework 0x0000000102b7fc0a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000103177bb3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8cffe716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8fbfbc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6 com.adobe.dvacore.framework 0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7 com.adobe.dvacore.framework 0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
10 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8cffe716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8fbfbc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6 com.adobe.dvacore.framework 0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7 com.adobe.dvacore.framework 0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
10 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8cffe716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8fbfbc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6 com.adobe.dvacore.framework 0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7 com.adobe.dvacore.framework 0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
10 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x00000001005dfb1e CIrTangentDevices::ThreadFunction() + 196
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8cffea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91cfedc0 nanosleep + 200
2 sgmacosx 0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
3 sgmacosx 0x00000001005f846e CIrThread::ThreadCallback() + 22
4 sgmacosx 0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
5 libsystem_pthread.dylib 0x00007fff8fbf9899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8fbf972a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8fbfdfc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8cffee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fbfaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8fbfdfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000000000000b rcx: 0x00007fff5fbfb988 rdx: 0x0000000000000000
rdi: 0x0000000000000c72 rsi: 0x000000000000000b rbp: 0x00007fff5fbfb9d0 rsp: 0x00007fff5fbfb988
r8: 0x0000000000000040 r9: 0x00007fff5fbfb900 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x0000000000000040 r14: 0x00007fff5fbfbe78 r15: 0x00007fff5fbfbe10
rip: 0x00007fff8cffe292 rfl: 0x0000000000000206 cr2: 0xfffffffffffffff0
Logical CPU: 0
Error Code: 0x02000025
Trap Number: 133
Binary Images:
0x100000000 - 0x100ae7ff7 +sgmacosx (???) <91D1FAE7-D645-35AA-A07D-D78C1FADF56C> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/sgmacosx
0x1016da000 - 0x101937ff7 +QtCore (4.6) <CE0DF6D7-6F83-1ED7-6411-7AF7FB2FD394> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
0x1019c6000 - 0x1022effef +QtGui (4.6) <782E276D-EE76-98E5-FA48-0EFA1DF29A3F> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
0x102571000 - 0x10261eff7 +QtOpenGL (4.6) <5D09ECAB-1980-65F5-85CB-3D6EF915A208> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtOpenGL.framework/Versions/4/QtOpenGL
0x10265c000 - 0x102728fef +QtNetwork (4.6) <F0DB9B5B-B832-0E7D-7C5C-0D05CD42EC9C> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork
0x102768000 - 0x1027a4fef +QtXml (4.6) <0D38C829-B350-F496-1690-03A16BA953E3> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtXml.framework/Versions/4/QtXml
0x1027bd000 - 0x1027c1fff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1027c8000 - 0x1028c1fff +com.adobe.amtlib (8.0.0.68 - 8.0.0.68) <D3641035-0C73-3572-BB1B-2D2FBC7268F4> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1028d4000 - 0x102943ff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x10294e000 - 0x102987ff7 +com.adobe.pip (7.2.1.3399) <9E80366E-2A40-34CA-AAE3-2CA50F5F8505> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x102991000 - 0x102a1dfff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x102a64000 - 0x102a77ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x102a81000 - 0x102a83fff +com.adobe.boost_system.framework (8.0.0 - 8.0.0.0) <0BFBB9DE-2FBB-3C53-83A5-78CB9CE69BF7> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x102a8c000 - 0x102a92fff +com.adobe.boost_date_time.framework (8.0.0 - 8.0.0.0) <E189C45A-E466-3986-A066-7F5FA72BF848> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x102aa9000 - 0x102ab7fff +com.adobe.boost_threads.framework (8.0.0 - 8.0.0.0) <E33B3F2F-93E6-3E16-A3A6-644564AA819E> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x102ad6000 - 0x102d65fff +com.adobe.dvacore.framework (8.0.0 - 8.0.0.0) <03241185-CBD1-3B3F-A262-6F376410C895> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x102fbb000 - 0x102feafff +com.adobe.dvamediatypes.framework (8.0.0 - 8.0.0.0) <881F4B60-5BF0-3885-86B2-32850F60B76B> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x10301e000 - 0x103022ff7 +com.adobe.PRM.framework (8.0.0 - 8.0.0.141) <CEB18B59-8563-3F1F-A756-3DF191FD4701> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x103030000 - 0x10307dfff +com.adobe.ASLFoundation.framework (8.0.0 - 8.0.0.141) <AB6BA2FA-9BEB-3A02-B99F-F3918520D2FA> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1030e7000 - 0x1030f8fff +com.adobe.ASLMessaging.framework (8.0.0 - 8.0.0.141) <18C028EA-C0AE-3913-9C2F-32FCE1A73D30> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x103114000 - 0x103117fff +com.adobe.Memory.framework (8.0.0 - 8.0.0.141) <EEF80A05-5601-3372-9110-9283A8D0DEE9> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x103120000 - 0x103130ff7 +com.adobe.ASLUnitTesting.framework (8.0.0 - 8.0.0.141) <71C2617B-9088-36E8-845A-2B32394EF762> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x10314e000 - 0x1031b2ff7 +com.adobe.dvatransport.framework (8.0.0 - 8.0.0.0) <A13433E1-0924-347D-946B-889392C7BCB2> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x103247000 - 0x103272ff7 +com.adobe.dvamarshal.framework (8.0.0 - 8.0.0.0) <7A3B6B9E-D3A5-339F-9891-CD57FBAADCA6> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x1032b5000 - 0x1034f0fff +com.adobe.dynamiclink.framework (8.0.0 - 8.0.0.0) <1FADAE67-0E34-3F9D-9F92-164676C738DC> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x103767000 - 0x1037eafff +com.adobe.MediaFoundation.framework (8.0.0 - 8.0.0.141) <C6DE9655-DA44-3730-96E9-6C8F290EAF12> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x10389c000 - 0x10392fff7 +com.adobe.AudioRenderer.framework (8.0.0 - 8.0.0.141) <CA203EC0-B1AE-396D-894B-E99AA5D03A92> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x1039f6000 - 0x103ae2ff7 +com.adobe.dvacaptioning.framework (8.0.0 - 8.0.0.0) <7F9E3171-5792-3DBB-B587-2ABF754C2C29> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x103bb5000 - 0x103c17fff +com.adobe.dvatemporalxmp.framework (8.0.0 - 8.0.0.0) <C340C765-8699-3A01-8E8A-5BFA66FADD91> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
0x103c55000 - 0x103c61ff7 +com.adobe.boost_signals.framework (8.0.0 - 8.0.0.0) <969C9F38-A7E9-3504-B94A-1A90BF40DA68> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x103c7c000 - 0x103d22ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 11 - 79.156380) <334C4A16-A9B5-315E-A4EE-727BB6D2FD32> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x103db9000 - 0x103ecaff7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 106 - 79.156380) <8C878AC5-DA1E-36D9-B3C0-8039732CAF2F> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x103f7f000 - 0x10404bff7 +com.adobe.dvametadata.framework (8.0.0 - 8.0.0.0) <E5D03571-5F6F-3DC7-B28E-8F13726F3538> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvametadata.framework/Versions/A/dvametadata
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0x105c89000 - 0x105cc5fff +com.adobe.MLFoundation.framework (8.0.0 - 8.0.0.141) <561F2310-069A-3AAC-8118-C35F54BC26C7> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
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0x7fff87b91000 - 0x7fff87bc5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff87c3c000 - 0x7fff87c63ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff87c64000 - 0x7fff87cf0ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff87cf1000 - 0x7fff87cf1fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff87cff000 - 0x7fff87d37ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff87d38000 - 0x7fff87d39ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff87e37000 - 0x7fff87e3affc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87e3b000 - 0x7fff87ea7fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff87f7a000 - 0x7fff88224ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff88238000 - 0x7fff88267fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff88284000 - 0x7fff88286fff libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff88524000 - 0x7fff8853dff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8853e000 - 0x7fff8858cff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff888f2000 - 0x7fff88bc6fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff88bca000 - 0x7fff88bd4ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff88c1c000 - 0x7fff88c2afff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff88c2b000 - 0x7fff88c33ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff89226000 - 0x7fff89236ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89237000 - 0x7fff89238ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89239000 - 0x7fff892bafff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89518000 - 0x7fff89532fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D99I tried 3.0 and the latest book now opens and ADE says it is on KOBO after I drag it there, but when I disconnect and open KOBO itself it is not there.
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Premiere Elements 9 crashes when I try to open a project
Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
Any ideas what I can do to fix this?
Thanks.Thanks for your suggestions. I'm working on a Windows 7 laptop.
When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
1. Yes
2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
3. I'm not sure what kind of video card - how do I find this out?
Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
Thanks
Emily
Premiere Elements 9 crashes when I try to open a project
created by A.T. Romano in Premiere Elements - View the full discussion
emilyw76
What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Then the usual
1. Do you have the latest version of QuickTime installed on your computer?
2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
Please review and consider the above and then we will decide what next as indicated.
Thank you.
ATR -
Mail crashes when I try to open it
On Saturday Mail crashed, and unless I hold down the SHIFT key, it always crashes when I try to open it. When I hold the SHIFT key down, it opens, but crashes as soon as I click a folder
Here is a copy of the error log:
Date/Time: 2006-10-02 18:44:16 -0600
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 1.3.11 (622)
PID: 723
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
Thread 0 Crashed:
0 libobjc.A.dylib 0x908311e8 objc_msgSend + 0x8
1 com.apple.mail 0x00015988 0x1000 + 0x14988
2 com.apple.mail 0x00015604 0x1000 + 0x14604
3 com.apple.mail 0x0001a180 0x1000 + 0x19180
4 com.apple.mail 0x0001a260 0x1000 + 0x19260
5 com.apple.mail 0x0001b2c4 0x1000 + 0x1a2c4
6 com.apple.mail 0x00041878 0x1000 + 0x40878
7 com.apple.mail 0x00066910 0x1000 + 0x65910
8 com.apple.Foundation 0x90a27a94 nsnotecallback + 0xb0
9 com.apple.CoreFoundation 0x901db118 __CFXNotificationPost + 0x1b4
10 com.apple.CoreFoundation 0x901dfb7c _CFXNotificationPostNotification + 0x340
11 com.apple.Foundation 0x90a258e0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x74
12 com.apple.mail 0x00007f70 0x1000 + 0x6f70
13 com.apple.AppKit 0x97e0fbdc -[NSTableView _enableSelectionPostingAndPost] + 0x184
14 com.apple.AppKit 0x97e2fd30 -[NSTableView mouseDown:] + 0xac0
15 com.apple.AppKit 0x97eeaba8 -[NSOutlineView mouseDown:] + 0x2e0
16 com.apple.MessageFramework 0x868c42f0 -[ASExtendedOutlineView mouseDown:] + 0x240
17 com.apple.AppKit 0x97db4590 -[NSWindow sendEvent:] + 0x10e4
18 com.apple.AppKit 0x97da6c3c -[NSApplication sendEvent:] + 0xebc
19 com.apple.AppKit 0x97daf06c -[NSApplication run] + 0x240
20 com.apple.AppKit 0x97e6b764 NSApplicationMain + 0x1d0
21 com.apple.mail 0x0000ed3c 0x1000 + 0xdd3c
22 com.apple.mail 0x0003dc34 0x1000 + 0x3cc34
Removing com.apple.mail.plist from the ~Library:Preferences folder and moving the Mail folder out of the ~Library folder didn't make a difference. I rebuilt the Permissions and ran Disk Utilities with no problems found. My Mail folder is quite large - 284.7 MBThere appears to be something wrong with Mail itself.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you're using, unless this is the version of Mac OS X that came with your computer:
Mac OS X 10.3.9 Combo Update
You may also want to take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
Itunes crashes when i try to open it or open in safe mode
For the last week or so, itunes has been crashing when I try to open it. I've also tried opening in safe mode by holding down the shift and the control key and it never gets into safe mode, it still just quits.
I need to sync my iphone, ipad, and ipod. Not to mention download material from the store.
thanks,
JoanHi Lindseyeb!
I have an article for you that can help you troubleshoot this installation of iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities!
Cheers,
Braden
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