Add-on Instalation

Can some one suggest me steps to install Add-On : SAPKIBIIIH?
Can Users use system while i am installing Add-ons?
Kindly suggest me
Babu

Dear babu,
How did you upload the add-on to queue, from Front-end or from Application server. The best way is to uncar the add-on and copy the two files (.att, .pat) in EPS/IN folder of "trans" folder and then load it from Application server option in SAINT.
Also, please give the error log here so that we can help you further.
Regards,
Sharath

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