Add-on installation not working

I've tried both Zotero & Firefox forums with no success:
"Zotero could not be installed because Firefox cannot modify the needed file"
I've deleted my cache, restarted firefox and computer. I'm running brand new Mac with Windows for Mac 2011, have tried downloading in Safari & dropping into Firefox, from the Firefox add-ons and directly from the site. The add-ons says - unable to install & both the other methods list the above error (cannot modify the needed file). This same error comes up when trying to install other add-ons as well.
Thanks in advance.

Hi Gordon and jayesh
I tried the way u suggested..still it is showing same error (It is working fine in Xp machine)
Giving Exception
Error: An attempt was made to load a program with with an in correct format.
(Exception from HRESULT: 0x8007000B)
By
Firos C

Similar Messages

PowerPoint add-in is not working when installed for All Users using msi installer.

Hi All,
I have created PowerPoint add-in using c#-vsto. I have created msi installer to install this add-in with following two options:
1. Just me
2. Everyone
However, add-in is not working properly (Events and custom task panes are not working).
I have created registry key as below
1. for "Everyone" : HKLM\Software\Microsoft\Office\Powerpoint\Addins\MyAdd-in
2. for Just me : HKPU\Software\Microsoft\Office\Powerpoint\Addins\MyAdd-in
But when I set InstallAllUsersVisible property to False (When add-in is installed only for current user ), then add-in works fine for current user.
Please let me know if anything is missing!!!
Thanks

Hi,
This is the forum to discuss questions and feedback for Microsoft Office, the issue is more related to develop the add-in, you'd better post your question to the MSDN forum for VSTO
http://social.msdn.microsoft.com/Forums/en-US/home?forum=vsto&filter=alltypes&sort=lastpostdesc
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
George Zhao
TechNet Community Support

MSI installer not working MSI 5.0 Windows 7

Hello I am trying to get MSI installer to work and when I go to install anything that has the Windows Installer Package it opens Notepad in a scrambled message. I have tried numerous avenues to no avail (regedit,copy paste regedit, troubleshooters, sfc/scannow,
command prompt etc.) I tried to choose the file association of MSIexec in System32 and it just opens this
I have tried what is suggested in this forum
https://social.technet.microsoft.com/Forums/windows/en-US/f699e632-54ba-443b-85df-269a7fd6cf1a/windows-installer-not-working?forum=w7itprogeneral and regedit says:
I have tried this http://support.microsoft.com/kb/2438651#reso1 and didn't work
I have tried changing C :\Windows\System32\msiexec.exe /V in regedit and that didn't work
I have searched event viewer and all that's in there is a warning and information of successful installs and uninstalls.
I have tried %windir%\system32\msi.dll version in Command prompt and it says that the system cannot execute the specified program
I am thinking it is just a matter of finding the correct file association that the windows installer can use to install that program but I am unable to find that!
I did a system restore but the only good restore was from earlier today and it still just opens notepad. before I did the restore I went into services and the computer couldn't find the file (windows installer) so I did a restore and now it at least sees
the file and I can start the service.
Can I please get some help fixing this? would uninstalling MSI and re-installing it work? I have been searching forum after forum and nothing has yet worked.
I did a clean install of windows a couple of weeks ago
Microsoft answers gives me thee worst answers a person could come up with.
for a complete list of what my computer is check my bio

Hi ingenuities,
Try importing these reg file under Safe mode.
If you really need this work, I am supposing the only way is to try importing them manually, if any value key is using by process, use process monitor to filter out these processes and shut them down.I monitored values under MSI.package seems like no
value was using by system.
I exported msi.package and patch to text, it is from a clean Windows 7 intallation。
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Msi.Package]
@="Windows Installer Package"
"EditFlags"=hex:00,00,10,00
"FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\
00,6f,00,6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,\
32,00,5c,00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,\
00,2d,00,33,00,34,00,00,00
"InfoTip"="prop:System.ItemType;System.Author;System.Title;System.Subject;System.Comment;System.DateModified;System.Size"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Category;System.Keywords;System.Comment;System.PropGroup.Origin;System.Author;System.Document.RevisionNumber;System.Document.DateCreated;System.ApplicationName;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
[HKEY_CLASSES_ROOT\Msi.Package\DefaultIcon]
@="C:\\Windows\\system32\\msiexec.exe,0"
[HKEY_CLASSES_ROOT\Msi.Package\shell]
@="Open,Repair,Uninstall"
[HKEY_CLASSES_ROOT\Msi.Package\shell\Open]
@="&Install"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,36,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Open\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,69,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Repair]
@="Re&pair"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,37,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Repair\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,66,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\runasuser]
@="@shell32.dll,-50944"
"Extended"=""
"SuppressionPolicyEx"="{F211AA05-D4DF-4370-A2A0-9F19C09756A7}"
[HKEY_CLASSES_ROOT\Msi.Package\shell\runasuser\command]
"DelegateExecute"="{ea72d00e-4960-42fa-ba92-7792a7944c1d}"
[HKEY_CLASSES_ROOT\Msi.Package\shell\Uninstall]
@="&Uninstall"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,38,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shell\Uninstall\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,78,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
[HKEY_CLASSES_ROOT\Msi.Package\shellex]
[HKEY_CLASSES_ROOT\Msi.Package\shellex\ContextMenuHandlers]
@="Compatibility"
[HKEY_CLASSES_ROOT\Msi.Package\shellex\ContextMenuHandlers\Compatibility]
@="{1d27f844-3a1f-4410-85ac-14651078412d}"
[HKEY_CLASSES_ROOT\Msi.Package\shellex\PropertySheetHandlers]
[HKEY_CLASSES_ROOT\Msi.Package\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Msi.Patch]
@="Windows Installer Patch"
"EditFlags"=hex:00,00,10,00
"FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\
00,6f,00,6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,\
32,00,5c,00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,\
00,2d,00,33,00,35,00,00,00
"InfoTip"="prop:System.ItemType;System.Author;System.Title;System.Subject;System.Comment;System.DateModified;System.Size"
"FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Category;System.Keywords;System.Comment;System.PropGroup.Origin;System.Author;System.Document.RevisionNumber;System.Document.DateCreated;System.ApplicationName;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName"
[HKEY_CLASSES_ROOT\Msi.Patch\DefaultIcon]
@="C:\\Windows\\system32\\msiexec.exe,0"
[HKEY_CLASSES_ROOT\Msi.Patch\shell]
@="Open"
[HKEY_CLASSES_ROOT\Msi.Patch\shell\Open]
@="&Apply Patch"
"MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,6d,00,73,00,69,00,6d,00,73,00,67,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,\
33,00,39,00,00,00
[HKEY_CLASSES_ROOT\Msi.Patch\shell\Open\command]
@=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\
00,70,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
Regards
D. Wu

Add Row Button Not Working

I've read the threads and done numerous searches. Not sure why the add row button isn't working, other buttons work.
Here's what I've found and done.
Print button subform - positioned (have tried flowed, too) allow page breaks
Table: body rows vary   -    Insert wrap in subform - subform flowed - allow page breaks
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Form properties - preview in dynamic PDF, interactive   -   PDF render format dynamic xml, run in 9.0 or later (to remove errors)
Insert Row Button in Subform Row 1 Cell 1 (not counting header row) on click, JavaScript run at client tried table.row1.instancemanager.addinstance(1);   also tried full path
saved as dynamic pdf
My hierarchy looks like:
form1   [autofit]
     master pages
          page 1
               untitled content area
     printbuttonSubForm [flowed, top to bottom, allow page breaks]
          untitled subform [flowed, top to bottom, allow page breaks]
               printbutton1
          tablesf    [flowed, top to bottom, allow page breaks]
               table1    [allow page breaks]
                    headerRow
                         cell1
                         cell2 etc
                    Row1   [allow page breaks, repeat row for each data item, min 1, max 25 (why won't it keep an initial count when I try putting in 1 or 0?)]
                         subform   [allow page breaks, repeat row for each data item, min 1, max 25
                                        (why won't it keep an initial count when I try putting in 1 or 0?)]
                              button1    table1.row1.subform1.instanceManager.addinstance(1);
                         cell2, etc
     Referenced objects
Questions:
I click the Add Row button, but nothing happens, why? The print button works.
Found a reference to def instances of same row, what does that mean?
Is my hierarchy correct?
How to set Form1 to flow? Object says mixed objects with no options
Many thanks for your assistance! Leslie

Hi Leslie,
There could be a few things.
First check that the form is saved as Dynamic XML in the save as dialog. If it is saved as Static the add instance will not work.
Make sure that the object you are targetting is set to repeat in the Object > Binding tab
Check your syntax in the script editor (button above the editor). Some of your post is not camel case. For example addInstance and instanceManager. Note the capital letter for the second word.
If you could share your form it would be easier to track down what the problem is. You can use Acrobat.com or YouSendIt.com or some other file sharing site. Just remember to post the published URL.
Good luck,
Niall

Flash play installation not work - The exe file deelete automaticly and the process is still running

Flash play installation not work - The exe file deelete automaticly and the process is still running

Why i get no answer?

Mac Os X lion installation not working.

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I have worked many hours on an iphoto book and I am up to page 29. I cannot add any more pages and I need to! Please help!! "Add page" is not working!!!

I have worked many hours on an iphoto book and I am up to page 29. I cannot add any more pages past that and I need to! Please help!! "Add page" is not working!!!

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Acrobat XI Pro "add text comment" not working

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Application installer not working with PC Suit App...

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Dear B1 Experts,
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Edited by: Vijay Vrindavan on Jan 12, 2010 8:56 AM
Edited by: Vijay Krishnan Vrindavan on Jan 12, 2010 9:09 AM

Dear Vijay,
Could you explain how did you get this failed status in the first place?
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Trusteer add-on does not work having upgraded to Firefox 7.0

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Hello, The fix was sent yesterday morning by Trusteer. Hereunder is the link
Hello,
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Mac Book OS X 10.6.8 installer not working

I've trying to update my Itunes and it will not work i get the following message: "The update could not be expanded, and may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs." I recently brought my Mac to Ottowa for new battery and this started after that. I've also tried to instlall BlackBerry for Desk top and the following Error message: "The installer encountered an error that caused the installation to fail. Contact the software manufacture for assistance."
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From what you describe, it sounds like you're trying to update iTunes to the latest version, but can't. Whereas the title of your post is talking about having a problem with the 10.6.8 Update, which is not iTunes. So, I'm confused: which of these are you really talking about, iTunes, or the 10.6.8 Update?
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But if that's not the real issue, then it's equally possible that something in your current Snow Leopard installation is corrupted or not in the proper place (like if you move applications or files from where they're expected to be). That could also cause iTunes or anything else to fail during installation.

Adobe acrobat add ons does not work with latest firefox

I have been using firefox because of my adobe acrobat add ons.. I alwasy convert pages to adobe pdf using my acrobat. It works with firefox 4.0 but it does not work anymore with latest firefox.
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Maybe if you read about privacy, policy and sharing of data you'd change your mind. But it was reported that it appeared to work if you used something like the "Add-ons Compatibility Reporter".
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* http://kb.mozillazine.org/Problematic_extensions

Citrix HDX Flash redirection plugin installer not working

Hi,
We have been trying to install the Citrix Flash redirection plugin (Products - XenDesktop - Download Flash Plugin - Citrix) but it is not working.
When the installer begins after download, it starts to retrieve the install and then the windows goes blank (below)
I ran a debug install as a previous thread suggested and have pasted the comments below. We have tried this in numerous machines, different Operating systems on different networks, all with the same outcome. (the file path has been altered by me, below)
Memory Initialized (Maximum)
===============================================================================
Host Version: 3.5.4.26
"C:\xxxxx\xxxxxxxxxxxxx\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe" /debug -Elevated
System: Windows NT version 6.2.9200.0
Added url to whitelist (localhost).
Added url to whitelist (solidstatenetworks.com).
Added url to whitelist (snxd.com).
Added read only registry path to whitelist (machine\Software\Microsoft\Internet Explorer\).
Added common name to whitelist (Solid State Networks I, LLC).
Added common name to whitelist (Adobe Systems Incorporated).
Extracting skin file (/app.config.xml)
Added url to whitelist (get.adobe.com).
Added url to whitelist (get2.adobe.com).
Added url to whitelist (aihdownload.adobe.com).
Added url to whitelist (airdownload.adobe.com).
Added url to whitelist (ardownload.adobe.com).
Added url to whitelist (download.macromedia.com).
Added url to whitelist (fpdownload.macromedia.com).
Added url to whitelist (fpdownload2.macromedia.com).
Added url to whitelist (fpdownload.adobe.com).
Added url to whitelist (fpdownload2.adobe.com).
Added url to whitelist (platformdl.adobe.com).
Added url to whitelist (platformdl-stage.corp.adobe.com).
Added url to whitelist (wwwimages.adobe.com).
Added url to whitelist (wwwimages.stage.adobe.com).
Added url to whitelist (dlmping.adobe.com).
Added url to whitelist (dlmping2.adobe.com).
Added url to whitelist (dlmping3.adobe.com).
Added url to whitelist (dlmping4.adobe.com).
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Added url to whitelist (promotion.adobe.com).
Added read only registry path to whitelist (machine\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\).
Added read only registry path to whitelist (machine\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\).
Added read only registry path to whitelist (user\SOFTWARE\Microsoft\Windows\Shell\Associations\UrlAssociations\).
Added read only registry path to whitelist (root\http\shell\open\command\).
Added read only registry path to whitelist (root\https\shell\open\command\).
Added read only registry path to whitelist (root\.htm\).
Added read only registry path to whitelist (root\.html\).
Added read only registry path to whitelist (root\IE.HTTP\shell\open\command\).
Added read only registry path to whitelist (root\FirefoxURL\shell\open\command\).
Added read only registry path to whitelist (root\SafariURL\shell\open\command\).
Added read only registry path to whitelist (root\ChromeHTML\shell\open\command\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\).
Added read only registry path to whitelist (machine\SOFTWARE\Macromedia\).
Added read only registry path to whitelist (user\SOFTWARE\Macromedia\).
Added read/write registry path to whitelist (machine\SOFTWARE\Adobe\Setup\Reader\).
Added read/write registry path to whitelist (machine\SOFTWARE\Wow6432Node\Adobe\Setup\Reader\).
Added common name to whitelist (Adobe Systems, Incorporated).
189 active MIME types
WebServer thread running
WebServer Listening on 127.0.0.1:63006
Browser cache flushed (0 removed) (851 checked) (0.01 seconds)
Browser: IE 9.11.9600.17498
Extracting skin file (mainwindow.config.xml)
Response code set [/mainwindow.html:200:0]
Accept queue size of (2)
Response code set [/images/icon-blank.gif:200:0]
Response code set [/mainwindow.css:200:0]
Accept queue size of (2)
Response code set [/compact.min.js:200:0]
Response code set [/images/icon-complete.gif:200:0]
Response code set [/images/icon-complete-error.gif:200:0]
Accept queue size of (2)
Response code set [/images/logo-adobe.gif:200:0]
Response code set [/images/bg-close-program.png:200:0]
Accept queue size of (2)
Response code set [/images/bg-download-bar-empty.png:200:0]
Response code set [/images/bg-header-error.gif:200:0]
Response code set [/images/bg-download-bar-full.png:200:0]
Discovering default browser...
Default browser: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1"
Skin version: 2.0.2.13
Document ready triggered
Extracting skin file (locale/en-us.json)
Extracting skin file (workflow.json)
Unable to extract skin file (locale/en.json)
Unable to extract skin file (locale/ie.json)
Accept queue size of (2)
Response code set [/images/button-left.png:200:0]
Response code set [/images/button-center.png:200:0]
Response code set [/images/button-right.png:200:0]
Extracting skin file (interop/downloader.dll)
Loading interop library (C:\Users\Ed_LO\AppData\Local\Adobe\AIH.e8ca43f5ad5cdca8a0c1d77b352fe6e414532d67\download er.dll) (3.5.4.26)
Memory Initialized (Maximum)
===============================================================================
Downloader Version: 3.5.4.26
Solid Core v0.82 () in use (S11)
Cwd [C:\xxxxxx\xxxxxxx\Desktop\] [EC:F4:BB:09:82:BA]
Torrent Agent: -SC0082-
Torrent Agent: -SD354Q-
Starting manager thread
Manager state changing from (Idle) to (Start)
Manager state changing from (Start) to (Process)
Response code set [/environment.json:200:224]
macroEnvironment (macro) (1305): adding macro WorkflowUrl=https://get.adobe.com/flashplayer/webservices/aih/
macroEnvironment (macro) (1305): adding macro InstallType=install
macroEnvironment (macro) (1305): adding macro InstallName=flashplayer15
macroEnvironment (macro) (1305): adding macro InstallSite=live
macroEnvironment (macro) (1305): adding macro CompletionPageUrl=https://get.adobe.com/flashplayer/completion/aih/
mergeWorkflow (merge) (5EAA): retrieving https://get.adobe.com/flashplayer/webservices/aih/?language=en-IE&currentFilename=install_ flashplayer15x32_mssd_aaa_aih.exe&builtinName=flashplayer15&type=install&site=live
installProducts (products) (5781): primary product
installProducts (products) (5781): preparing sitecatalyst ping
installProducts (products) (5781): primary product
Unable to open file [C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2 : 00000002)
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst siteCatalystOffers 0
installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0
installProducts (products) (5781): sitecatalyst primaryProductExitCode -1
installProducts (products) (5781): sitecatalyst primaryProductIsComplete false
installProducts (products) (5781): sitecatalyst primaryProductSiteCatalystCode
installProducts (products) (5781): sitecatalyst pageName ACDC_FP_AIH_Launched
installProducts (products) (5781): sitecatalyst channel ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst prop1 AIH
installProducts (products) (5781): sitecatalyst prop2 ACDC Downloads
installProducts (products) (5781): sitecatalyst prop3 get.adobe.com
installProducts (products) (5781): sitecatalyst prop4 en
installProducts (products) (5781): sitecatalyst prop5 en:undefined
installProducts (products) (5781): sitecatalyst products ;FlashPlayer_AIH
installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst eVar74
installProducts (products) (5781): sitecatalyst events event96
installProducts (products) (5781): completion page url https://get.adobe.com/flashplayer/completion/aih/
installProducts (products) (5781): preparing sitecatalyst ping
installProducts (products) (5781): primary product
Unable to open file [C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2 : 00000002)
installProducts (products) (5781): sitecatalyst offer results (isDual false oLen 0):
installProducts (products) (5781): sitecatalyst installedCode failedCode offerCode
installProducts (products) (5781): sitecatalyst allInstalled true allFailed true
installProducts (products) (5781): sitecatalyst numInstalled 0 numFailed 0
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst siteCatalystOffers 0
installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0
installProducts (products) (5781): sitecatalyst primaryProductExitCode -1
installProducts (products) (5781): sitecatalyst primaryProductIsComplete false
installProducts (products) (5781): sitecatalyst primaryProductSiteCatalystCode
installProducts (products) (5781): sitecatalyst pageName ACDC_FP_AIH_Unknown_Reason_exitcode=-1
installProducts (products) (5781): sitecatalyst channel ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst prop1 AIH
installProducts (products) (5781): sitecatalyst prop2 ACDC Downloads
installProducts (products) (5781): sitecatalyst prop3 get.adobe.com
installProducts (products) (5781): sitecatalyst prop4 en
installProducts (products) (5781): sitecatalyst prop5 en:acdc_fp_aih_launched
installProducts (products) (5781): sitecatalyst products ;FlashPlayer_AIH
installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst eVar74
installProducts (products) (5781): sitecatalyst events
actions not defined for (products) in (installProducts)
Notification center caught unhandled exception: Unable to get property 'length' of undefined or null reference
completion page url https://get.adobe.com/flashplayer/completion/aih/?exitcode=-1
Launching browser..
Command: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1"
Executable: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Arguments: -- "https://get.adobe.com/flashplayer/completion/aih/?exitcode=-1"
Manager state changing from (Process) to (Stop)
Manager state changing from (Stop) to (Stopping)
Manager state changing from (Stopping) to (Shutdown)
Storage active (0/10):
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
Manager state changing from (Shutdown) to (Idle)
Manager thread shut down successful
Maximum Memory in use (230 / 661k)
===============================================================================
WebServer thread shut down successful
Browser cache flushed (0 removed) (866 checked) (0.06 seconds)
Maximum Memory in use (1137 / 5413k)
===============================================================================

Hi Jack,
The link Citrix has on their page for the Flash Player installer is incorrect. This has been escalated and Citrix will be contacted about this matter.
To download the Plugin Citrix is using, go to http://get.adobe.com/flashplayer/otherversions, select your Windows OS version and then select 'FP 16 for Firefox - NPAPI'.
Maria

Add-on installation not working

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