Add on registraion failed

dear all,
i had installed on add on on the SAP B1. it runs on server machine using all user logings like manager, stores..
but the problem is when i am going to log in from client machine the that add on is not runing erroring like
addon installation is faild
can you please tell me what is the problem ?
thaks in advance

dear sir
thanks for your reply. on the client machine there is XP Operating system and another is windows server opering system.
i had tried on both operating system used login as administrator. but still its not runing..
can you tell me where i need to check the details error?
thnks i advance

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