Add on toolbar appears but add ons don't, and new customized toolbar appears only when customize window open - toolbar not named in toolbar list?

I have used View=> Toolbars => and ticked off all the toolbars that I want to appear. BUT the add on toolbar shows up blank (i.e. toolbar but no add ons). AND the new customized toolbar I created is not even listed in the available toolbars to tick off or not. The only way I can get it to show up (but not to function) is by clicking the customize button. The toolbar remains open only so long as the customize window does, and I can add/remove/rearrange icons, but not use any of their functions (eg. I added a new window button to the custom toolbar but when I click it of course nothing happens, because another window -- the customize window -- is still open). I need some way of locking this toolbar so I can access the buttons to use them please!!!
Btw am using Windows 8 and just switched from IE (and fearing I'll have to switch back again...)
Tnx so much.

Only certain add-ons actually make use of the add-on bar. Quite possibly none of yours use the add-on bar.
As a test Install something that is known to use the add-on bar you can always uninstall it or disable it afterwards.
* suggstion https://addons.mozilla.org/en-US/firefox/addon/collusion/
* [[The Add-on Bar gives you quick access to add-on features]]
Custom addon bars must include some content
*[[Customize Firefox controls, buttons and toolbars#w_how-can-i-add-extra-toolbars]]'''_how-can-i-add-extra-toolbars'''

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