"Add Portlets" list - where are my portlets?

As an Administrator, when I click "Add Portlets" from the My Page menu, I see all portlets listed.
As a normal user, I'm currently seeing a blank list. When I click "Browse All Folders", I can find the portlets in their respective folders. They also appear when I specifically search for them. This morning, I was seeing a sub-set of the portlets (i.e. some were missing), but now I see none.
The privileges are correct - I just can't work out how the initial list of portlets is generated.
How can I get all those portlets visible back in the list again, and make sure they stay this time?
Cheers,

As already mentioned:
When I click "Browse All Folders", I can find the portlets in their respective folders. They also appear when I specifically search for them.
They're definitely available to the user ... they're just not appearing in the default list.

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Refresh Result: Succeeded
View Details
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Advanced
Error: Unable to perform query (WWV-10202)
ORA-01722: invalid number (WWV-11230)
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