Add printer dialog gets stuck

i want to add an ip printer, since it's driver dissapeared after SL upgrade. i installed the driver again, add it's ip and queue name in sys.prefs>printing. there is a message coming up telling me the address is complete and valid. then, when i want to click 'add', the 'add' buton just blinks quickly, but the window with the dialog doesen't go away. there's no hang or beach ball or anything.
by the way the installed driver is for a canon c2880, the driver's name is Canon UFR II Printer Driver v1.80 for Macintosh (v1.80)

You may need to clarify some things.
1. Do you mean that when you click to add and you have the Default viewed displayed, you can see old printers.
Or
2. When you select to add a printer and you open the Print Using menu you can see a number of old printers in the list.
If it is 1 then there could be another Mac on your network with these printers installed and it is set to share them.
If it is 2 then this is normal. There are a large number of printer files pre-installed in Snow Leopard.
And a reset of the printing system would not remove either from view.

Similar Messages

Excel is throwing error when it click print : 'No printers are installed. To install a printer click the File tab, and then click Print. Click No Printers Installed, and then click Add Printer. Follow the instructions in the Add Printer dialog box'

Excel is throwing error when it click print : 'No printers are installed. To install a printer click the File tab, and then click Print. Click No Printers Installed, and then click Add Printer. Follow the instructions in the Add Printer dialog box'
Word, and powerpoint application are working fine.
Environment : Windows 7 64-bit, MS Office 2013 64-bit
Steps to recreate
(i) Create new user account and add to any group ( do not log on using this
account)
(ii) runas /user:<new user account> <fullpath>\excel.exe
it will ask password so enter on command prompt
(iii) open any excel document and click File->Print
(iv) verify result (it is failing) it pop ups below error
Error:`Microsoft Excel
No printers are installed. To install a printer click the File tab, and then click
Print. Click No Printers Installed, and then click Add Printer. Follow the
instructions in the Add Printer dialog box.

Sorry for late reply i was not at work
I have a default set excel is still throwing error. Interestingly winword , powerpoint and publisher are working fine. I am able to print from all office applications except Excel.
Probably excel behaves differently from other office applications.
Probably it is a bug in excel
Workaround : Log on to a system once using newly created account then runas excel using this account then print works fine.
It means something in user profile should be configure to run excel print operation. Could you please somebody help what I need to configure in user profile that makes print operation success?

HELP ! Print jobs getting stuck in Queue

Hello:
I am using a HP Deskjet 5550 with two Mac's - an iMac G3 Classic and an iMac G5
Tiger. I have the printer connected to both Mac's. I am using the USB connection for the G3 and the Serial - USB connection for the G5.
I have no problem printing from the G3, but the 5 is getting me frustrated!
The printer prints a few pages and then the rest of the printing gets stuck &
stopped in the Queue. I am using the 2.7.1 driver from the Tiger install DVD,
but I have also tried the drivers from the HP download page.
I have also tried doing a Reset of the printer system. This problem does seem
to be intermitten but it is far worse most of the time then better.
I have looked at the HP Support site, but there is nothing I have found for
this problem. I have also tried using the Printer Sharing on the G5 (Tiger).
Any input/suggestions/ideads most greatley appreciated.

Did it ever work? How did you install the printer? Did you follow these directions on page 12? How did it go?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

USB Printer queue gets stuck - SRSS 4.2, SRWC 2.2, SRVC 1.1, VMware View 4

Hi,
My environment is VMware vSphere 4 with a few ESX 4 servers. On that, I have a vCenter, a View 4 server and SRSS. Then I have a number of Windows XP desktops.
When the user logs into his/her desktop via the Sun Ray, everything works including the local USB printer (an HP laserjet). But...you can only print once...then the print queue stays at "Printing" and won't go away. Any further print jobs just get queued up. It also won't let you delete the print job from the queue. The first print job actually does come out on the printer, but doesn't disappear from the XP's print queue.
Any ideas?
Jim

I can duplicate the "white screen of death" with Early Access to vmware view, with Rays running from Solaris/x86. This is in fact not vmware-specific, as I can hang uttsc to an ordinary XP system. To duplicate fairly reliably, I run a Flash example and then "start -> logoff". uttsc doesn't terminate, and truss shows repeated
/1: pollsys(0x08046690, 2, 0x08046728, 0x00000000) = 0
/1: ioctl(10, AUDIO_GETINFO, 0x08046620) =0
This doesn't happen if the IE window is terminated before logout. The behavior appears to be independent of "-F off" in uttsc (but I'm using the Ray audio driver).
Is there a workaround (other than downgrading) in the vmware view scenario?
Edited by: grommit on Aug 5, 2009 7:37 AM

Adobe X goes into "Flattening" when printing and gets stuck at 6%, why?

When attempting to print some PDF's Acrobat X goes into "Progress" and sticks on 6% "Flattening" and does not print. when clicking on the programme it says "Not Responding". Can anyone help with this please.

Hey @Shellyschoon,
Welcome to the HP Support Forums!
I understand that you're having an issue setting up and installing your HP Laserjet P1102w printer wirelessly with your Mac OS X 10.6.8. I'd be more than happy to help you with getting up and running wirelessly today!
The HTML Config errors that you're getting seem to be an issue with your internet browser. Can I have you start by changing your default browser on your Mac and giving the wireless configuration another attempt?
In order to change your Mac's default browser (preferably to Safari), you want to go to:
Choosing a default web browser
Open Safari (/Applications).
From the Safari menu, choose Preferences.
Click the General button.
Choose your desired browser from the "Default web browser" pop-up menu.
Mac OS X: How to change your default email application or web browser
Once your default web browser is changed to Safari, try to run the HTML Config wireless setup again.
Let me know if this works for you. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Too many dialogs get stuck on CPIC stopped,SAP hangs intermittently on prod

Hi All,
I'm having a problem with a production system in which users started complaining about getting the hourglass cursor intermittently, and this is happening from multiple different locations / networks. Around the time the problem occurs, SM66 shows many dialog processes in status "Stopped CPIC". The processes are from different users and processes.
I've checked the workprocess trace files, made sure there was no memory bottleneck with the gateway profile params, checked System log and oracle alert log, but cannot find any clues.
Could anyone please suggest some other places to look for clues or possible suggestions?
Thanks!
Ian
System info
Netweaver 7.0, ECC 6.0
Oracle 10.2.0.4.0
AIX 5.3

Thanks for all your comments (points given).
The problem and solution was very interesting.
1. We found that an external AS400 system that communicates with SAP was somehow sending the IP address in EBCDIC format, which looks like strange characters. We saw the strange characters in the Gateway NI/Hostname buffer. During each hang situation, we saw these special characters in the Gateway trace file. The Gateway was attempting to resolve the IP address for the strange EBCDIC characters, but the EBCDIC characters were actually the IP address itself when converted from EBCDIC to ASCII.
2. As per SAP, we added the strange character hostname/IP to the /etc/hosts file with the correct IP, and the hangs stopped happening.
3. After these 60 second hangs stopped happening, we were still getting 10 second hangs every 3 hours.
4. SAP found that the Gateway logging option was causing the 10 second hangs.
5. SAP is working on a kernel fix so that the Gateway doesn't hang in these situation. We have the workaround in place for the time being.
Thanks,
Ian

Network Print Jobs Always Get Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

Wireless MacBook Pro to wired C7280: Deleted offline printer queue, can't add printer again

I posted about a year and a half ago about connectivity problems with our C7280 all-in-one, and PrintDoc gave me some great suggestions to get me back on line again--thanks again!
I've had problems off-and-on again, but I've been able to get back again until now, and I can't get the usual tricks to work.
Here's our set-up:
Printer: Photosmart C7280 All-in-One, connected to network via Ethernet, static IP address 192.168.1.200 (confirmed via printer's display as well as the printer's web page)
Router: Verizon/Actiontec MI424-WR (Verizon FiOS) with
* Ethernet ports
* 802.11b and 11g with WPA encryption
My Laptop: MacBook Pro, Mac OS 10.6.8, wireless connection
Every now and then, the printer goes off-line. (Our cordless phones and our WiFi occasionally hit the same channels, and our printer hiccups seem to happen after WiFi hiccups. My theory is that a WiFi hiccup somehow screws up the print queues, possibly if it happens in the middle of a print job. Haven't been able to prove it, though.) I'm usually able to fix it by cycling power on the printer and/or resetting the print system (by right-clicking the list of printers in the Print & Fax window).
That's not working this time. I reset the print system, but when I try to add a printer, I don't see my printer in the Add Printer dialog.
I've tried various combinations of:
Cycling power on the printer (sometimes by cycling the power button off and on, sometimes by unplugging the power cord while powered on, and sometimes by unplugging the power cord while powered off)
Resetting the print system again (sometimes by itself, sometimes followed by log off/on, sometimes followed by reboot)
Powering down the Mac, then the printer, then the router, then powering them back up in reverse order.
But I still can't see my printer in the Add Printer dialog.
Somewhere along the way, I tried following the Mac OS 10.6-10.7 instructions from here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&lc=en&dlc=en&product=3204785#N86...
...but Solution 1 assumes that the printer queue is still there; unfortunately, I'd already reset the print system by then.
Since I'm using OS 10.6 which already has the printer drivers built in, I'm assuming that I can't uninstall and reinstall the printer drivers as in older versions of Mac OS X. (Er, right?)
The long-term solution (if my theory is right) is to get cordless phones that don't use the WiFi frequencies :-) In the meantime, are there any tricks I'm missing?

Today I tried to "add printer" again...and lo and behold, there it was!
I wish I could tell you what fixed the problem, but I haven't got a clue.

[SOLVED] CUPS does not list Canon PIXMA MP500 printer in Add Printer

I'm finally getting Arch up on my desktop (second time I've fooled around with Arch seriously) and it's been going smoothly so far. I've hit a roadblock when trying to get my printer (multipurpose Canon PIXMA MP500) set up with CUPS. I've followed the wiki directions on CUPS and "CUPS printer-specific problems" to get it installed. dmesg gives me information saying it's plugged in via USB, and the scanner on the printer works with sane/xsane with no additional configuration. However, CUPS isn't displaying the printer in the Add Printer dialog on the web interface after I've logged in as root; it's giving me Serial Port #1, Serial Port #1, and CUPS-PDF.
I can't find information about an MP500-specific driver, and I don't know if using the MP540 driver is what I need. I'm stumped with this; has anyone tried to install this printer before, or gotten it to work? Thanks!
Last edited by polyphanes (2011-12-06 01:50:22)

Success! I got CUPS to recognize my printer by using cups-usblp and removing usblp from the blacklist. The printer now shows in the add printer dialog on the web interface. I originally had an error "Add Printer Canon_MP500 Error (Unable to get list of printer drivers: Unknown)" when adding the printer; however, after installing the most recent cnijfilter-common from the AUR and a good reboot, I was able to add the printer and select a driver "Canon PIXMA MP500 - CUPS+Gutenprint v5.2.7", and it works!
Marking this thread as solved.

Cannot add printer to Linux server

I have a printer connected to a Linux box by USB. I can configure and print to it from Windows 8 (using \\IP-address\queue-name). I can't add it as an IP printer in Mavericks. I've tried IPP and LPD. In any case, I get the pop-up
Unable to verify the printer on your network.
Unable to connect to "192.168.0.4" due to an error.
When I proceed to create the printer anyway, printing hangs in the queue.
I've tried to find a solution by searching the Net. The only thing I can think that's different in my situation is that my MacBook is on a different subnet that the Linux box. Of course, I can access the Linux box over my home network using ssh. The network topology is such that my MacBook is on wireless going to a range extender which goes to the wireless router then to an ethernet switch that the Linux box is connected two. The two sides of the wireless router are on different subnets.
What can I check to get this going using the IP type? Or, can I configure it as a Windows printer (the Add printer dialog doesn't find the printer and I can't see how to manually add it using the address and name directly).
Thanks for your help.

What printer model is it? I ask, because often manufacturers provide USB-only drivers for USB-only printers - for Macs, that is. In other words, if you know about CUPS from using Macs and linux, the manufacturers actually provide drivers with the comm protocol built-in, rather than make use of the USB "backend" available from CUPS. These are called "monolithic" drivers - they don't follow the unix/linux/CUPS concept of making use of already-provided modules.

Canon ir c3380 driver doesn't show up in "Add printer"

After installing Mac OS X v10.6. My Canon IR C3380 no longer shows up. I've uninstalled all previous canon drivers per PAHU's direction and installed the latest driver found on Canon's website UFRII_v2.21. Still no luck when I try to add the printer. There's a list of canon drivers that shows up "add printer" dialog box, but the 3380 is not part of that list. Thanks in advance for any input and help!

Hello Ben,
Based on your posting I believe that you are expecting to see the iR C3380 in the Default Add Printer view. This will not occur with OS X 10.6 because the AppleTalk protocol, which was responsible for making the printer appear in the Default view, is no longer supported on OS X 10.6.
So to add the iR C3380 on OS X 10.6 you will need to use the IP > LPD protocol. This means that the iR C3380 will need to have a valid IP address registered for your network. If you know the IP address then you can add the queue by selecting the IP icon and then changing the menu to LPD. You can then enter the IP address of the iR C3380, leave the queue name blank and then in the Print Using menu, select the "Canon iR C2880/C3380 UFR II (UK)".

Can't get correct Print Dialog options when installing Epson 3800

Hi,
I am certainly not an expert at Mac OS. I have exhausted all my options on getting the Epson 3800 driver installed correctly. I am very thankful for any help since I have been working on this issue for 4 days.
I connected my Epson 3800 to my PowerPC via USB. The proper driver shows up on the "About this Mac" window under printers. I added the printer through the "Print & Fax" option. I select to use the 3800 printer option for the Selected Printer for the Print Dialog. However, when I use print in any application (Text Edit, Photoshop CS3) I only have the following options available in the pulldown below the Presets box:
Copies & Pages
Layout
Scheduler
Paper Handling
Color Sync
Cover Page
Summary
I have no PDF button available on the panel. I should have about 3-4 more items on the list (e.g. Print Settings). Also the driver being used doesn't show up on Print Dialog.
I can get different settings with my cheap HP Officejet 4300 All-in-one printer.
I've reinstalled the OS a couple times. I've reinstalled the driver many times. Sometimes there is a Epson USB option available from the More Printers button in Add Printers and sometimes not. I've also tried installing with Ethernet and got the same result - shorter Print Dialog options.
I have printed to the printer without using any advanced options. However, this greatly limits the capabilities. The printer appears to be talking to the computer - I can get ink levels displayed on the screen.
I've been walked through the setup process by Epson technical support twice but they were stumped. Looking for any suggestions or areas to investigate. I'm really baffled and I've spent hours on it.

The PPD File version is listed as 1.0
I tried the safe boot option. You weren't kidding about taking a while. I thought my Mac was trying to take off with all the fan noise. :o) However, it still didn't work - no PDF button.
I did the printer utility reset but that didn't seem to work either.
I tried the shareware you recommened. However I got the same result. Perhaps I should restart? This is the output from it:
+The file /private/etc/cups/classes.conf is missing. This file is deleted when using the Reset Printing System option.+
+The file /private/etc/cups/printers.conf is missing. This file is deleted when using the Reset Printing System option.+
+The permissions for the directory /var/root/Library/Printers are incorrect!+
+They are drwxr-xr-x, but should be drwx------+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/High Quality Print.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX1a 2001.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX3 2002.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX4 2007.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Press Quality.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the directory /var/root/Library/Preferences/Acrobat/8.0_ppc are incorrect!+
+They are drwxr-xr-x, but should be drwxrwxr-x+
Repaired.
+Recreating symbolic links...+
Done.
+Verification complete.+
+846 files examined. 8 problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.+
Any other ideas? I really appreciate your suggestions.

Trying to print 4-up postcards, prints 3/4 of page and then gets stuck.

Using HP business inkjet 1100 with 4-up inkjet matte postcards. I cleaned the printer but the stock still gets stuck and I have to pull the stock out. Using Windows XP, no software changes.

You need to open the Printer Setup Utility and use the menu to "Reset Print System", then add your printers.

How can i get rid of the print dialog box when using api to print an html file

i am using the systemshell.vi provided by labview the VI is working fine but it will open a dialog box for printer selection and properties. i would like to hide that dialog box and have it print to the default printer with the default properties

ShellExec is part of lvwutil and merely calls a function in Shell32.dll. There is nothing about the function call that controls the display of the printer dialog. I think that what shell32.dll does when it prints (just like right clicking on the file) is print the file according to what is defined about that file type in Windows Folder Options. On my Win2K system, the print application is defined as "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1. If I remove the /p, then Word starts up and in order to print, I get a printer dialog when choosing Print from the File menu. So it seems like the printer dialog is entirely dependant on the application that does the printing. I get no dialog when I use the VI to print a .txt file. I
nstead of using shell32, you might want to try some ActiveX method or property of an application like Internet Explorer that can open and print an html file.

How to get Adobe PDF to show in Printer dialog

Hi,
I just installed CS2 on my new Dell Inspiron laptop with Windows 7.
I can't get Adobe PDF as an option in the print dialog box. The Acrobat help files have help on how to configure it once it is in there but no guidance on how to get it installed. If I remember correctly it installed as part of Acrobat Professional on my previous Dell Laptop running Windows XP.
Thanks,

Acrobat 7 Professional.
I guess that explains it then.
Does this mean I will not be able to use any of the functions of Acrobat in Windows 7 of just some?
Can you recommend a site that might provide more info?
Thanks

Add printer dialog gets stuck

Similar Messages

Maybe you are looking for