"Add to Shooping cart" button does not work when changing Product Category

Dear all, we are running SRM 4.0 Classic scenario and we have a strange problem with Product Category field. When click on the "Describe Requirement", it opens the shopping cart page with the Product Category field and the default value is coming from favorites. As long as you dont change this value , enter the other fields and click on the "Add to shopping cart" button, then it works. If the users try to change this value on this page to select a different value from the drop down, then the "Add to Shopping Cart" button does not work. Has anyone encountered this problem before. Users are getting frustrated with this behaviour. Any help to fix this issue is appreciated. Thanks in advance.
Regards
Gabriel Bertrand

Dear Disha, this is what is the behaviour.
Suppose, if for a particular user, there are 4 items listed as favorites in the Product category and one of them is a default value. If you don't make any changes to this value and then click on Add to Shopping Cart, it works. If you try to select a different value other than the default from the favorites, then the Button does not do anything.You click on it nothing happens and cannot go to the next page. Also all the links are disabled (ie Describe Requirement / Old Purchase Order and Template)
If we dont change the value for Product category and go to the next page (with default value) and then change the Product category here, it works (Continue button works and were able to Order or Hold).
Thanks
Regards
Gabriel

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