Add user for mobile client
Dear All,
I'm trying to add a new user into my site definition in transaction SMOEAC. Already 3 employees are associated to this site; I want to add a new one.
I know that I should create a new subscription with Publication type User by employee, but when the wizard starts, I can't find the publication "User by employee" in my available list.
My user is already created and associated to a BP employee; it exists in the table SMOUSERS in CRM server, but not in my laptop. How is possible to update only this table in my laptop data base with the CRM one?
Could you help me, please?
Thanks.
BR,
Andrea.
Hi,
how and when did you create the existing 3 user subscriptions for this site?
Is the user publication still in standard version or has it been changed to bulk replication mode?
Is there any other (intelligent) publication missing in the wizard list?
Regards,
Wolfhard
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[2013-03-11 10:03:35,834], WARNING, Thread-11, com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask, Error while adding user to PDFG :ALC-DSC-005-000: com.adobe.idp.dsc.DSCNotSerializableException: Not Serializable
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at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
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at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
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at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
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at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)
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at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
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at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
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at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
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at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java: 178)
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at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)
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at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:87)
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at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.jav a:522)
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at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConn ectionInitialReadCallback.java:214)
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Caused by: ALC-PDG-80000-000: com.adobe.pdfg.exceptions.ConfigException: ALC-PDG-080-000-Connection to failed service.
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(PDFGConfigServiceImpl .java:494)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.updateUserAccountsSettings(PDFGConfigServiceI mpl.java:870)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
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... 71 more
Caused by: java.lang.IllegalStateException: Connection to failed service.
at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:96)
at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFa ctoryManagerPeer.java:79)
at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactor yManagerPeerImpl.java:103)
at com.adobe.service.ConnectionFactoryRmiAdapter.getConnection(ConnectionFactoryRmiAdapter.j ava:54)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.rmi.util.ProxyUtil$4.run(ProxyUtil.java:609)
at java.security.AccessController.doPrivileged(AccessController.java:280)
at com.ibm.rmi.util.ProxyUtil.invokeWithClassLoaders(ProxyUtil.java:606)
at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1177)
at $Proxy35.getConnection(Unknown Source)
at com.adobe.service._ConnectionFactoryRemote_Stub.getConnection(_ConnectionFactoryRemote_St ub.java:59)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.getColorProfileService(PDFGConfigServiceImpl. java:1252)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(PDFGConfigServiceImpl .java:487)
... 77 more
at com.adobe.idp.dsc.provider.impl.base.AbstractResponseHolder.handleException(AbstractRespo nseHolder.java:150)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkBindingStubUtil.deSerializeResponse( SoapSdkBindingStubUtil.java:132)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:132)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask.run(AddPDFGAdminUserTask.java:76)
at java.lang.Thread.run(Thread.java:619)
Systemout
[3/11/13 10:03:35:744 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\ColorProfileSvc\\ColorPr ofileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616e616765723a312e3000b dbd000000010000000000000460000102bd0000000b4851324b38454945323500bd0000bdbd0000001f4c4d424 9000000154773e3aa001500050442522d3700080100000000000000bd0000000a000000010000001400bdbdbd0 501000100000000000101000000000049424d0a0000000800bd00011600000100000026000000020002bdbd494 24d04000000050005020102bdbdbd0000001f0000000400bd0003000000200000000400bd00010000002500000 00400bd000300000021000002d80001bdbd000000060002bdbd000000240000001e00bd00260002bdbd0000000 10000000b31302e312e32302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b31302e312e32302e35340 0bd24ba00400000bdbd0000000806062b1200021e02000000280401000806062b1200021e02000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb00400000bdbd00000008060 6678102010101000000280401000806066781020101010000001864656661756c7457494d46696c65426173656 45265616c6d000000000000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd00000008060667810201010100000028040100080 6066781020101010000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd0000000806062b1200021e06000000280401000806062b1200021e06000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000042bdbd000000240 000001e00bd00660042bdbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e06000000280401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd00010000bdbd0000001057494d5 57365725265676973747279000000002149424d20576562537068657265204170706c69636174696f6e2053657 276657200bdbdbd00000008382e352e302e300000000007352f312f313200bd0000000a676d313231382e30310 0bdbd000000452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f6465293a4851324 b3845494532354e6f646530313a28736572766572293a7365727665723100bdffff0001bdbd000000140000000 800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:787 EST] 000007c2 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@93771607(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
[3/11/13 10:03:35:794 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\ColorProfileSvc\\ColorPr ofileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616e616765723a312e3000b dbd000000010000000000000460000102bd0000000b4851324b38454945323500bd0000bdbd0000001f4c4d424 9000000154773e3aa001500050442522d3800080100000000000000bd0000000a000000010000001400bdbdbd0 501000100000000000101000000000049424d0a0000000800bd00011600000100000026000000020002bdbd494 24d04000000050005020102bdbdbd0000001f0000000400bd0003000000200000000400bd00010000002500000 00400bd000300000021000002d80001bdbd000000060002bdbd000000240000001e00bd00260002bdbd0000000 10000000b31302e312e32302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b31302e312e32302e35340 0bd24ba00400000bdbd0000000806062b1200021e02000000280401000806062b1200021e02000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb00400000bdbd00000008060 6678102010101000000280401000806066781020101010000001864656661756c7457494d46696c65426173656 45265616c6d000000000000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd00000008060667810201010100000028040100080 6066781020101010000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd0000000806062b1200021e06000000280401000806062b1200021e06000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000042bdbd000000240 000001e00bd00660042bdbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e06000000280401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd00010000bdbd0000001057494d5 57365725265676973747279000000002149424d20576562537068657265204170706c69636174696f6e2053657 276657200bdbdbd00000008382e352e302e300000000007352f312f313200bd0000000a676d313231382e30310 0bdbd000000452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f6465293a4851324 b3845494532354e6f646530313a28736572766572293a7365727665723100bdffff0001bdbd000000140000000 800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:839 EST] 000007c5 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@99362d6c(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
SystemErr
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R system exception1096024066
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R Unknown Exception in doFlush()
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R AdobeServer::Logger: flusher terminated abnormaly
[3/11/13 10:03:35:829 EST] 000007c5 SystemErr R system exception1096024066
[3/11/13 10:03:35:830 EST] 000007c5 SystemErr R Unknown Exception in doFlush()
AdobeServer::Logger: flusher terminated abnormalyI today finished installing on W2R2+WebSphere 8 LC ES4 with a similar error on XMLForm.exe. This link worked for me and my error was similar.
http://blogs.adobe.com/livecycle/2012/05/livecycle-xmlforms-native-process-and-websphere-g lobal-security.html -
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The Passwords Control Panel has a "Remote Administration" tab that
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Domain Admin.
First, install File & Print Sharing for either MS networks (for a pure
Win95 or NT domain network) or NetWare (For NetWare networks). If you
use FPS for NetWare, keep SAP advertising OFF. In addition, install
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Now, if the workstations use User level security (highly
advisable on NT Domains and NetWare networks), Setup will
automatically enable remote administration for ADMIN and SUPERVISOR
(NetWare) or DOMAIN ADMINS (NT Domain). If the stations use passwords
instead of user lists (Share level security), or you don't have a
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Install FPS for MS networks, install Remote Registry service, and
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How to increase load time for mobile client platform on handhelds?
Hello Experts!
I have developed an application for my mobile client on handheld, but i have a problem with performance, my problem is on load of client, elapsed time to load this ambient is 25 seconds, somebody have a solution to increase a performance to load Mobile client on handhelds?
Regards
Ronaldo Rampelotti.I was given this a long time ago back when I was developing on SP3
Not sure if they are all valid or more have been added.
I thought I posted this awhile ago, but can't find it maybe it got deleted.
These CSS properties are ALL or NONE, you cannot specify by View or by some class id.
I think there are suppose to be improvements in next version of MI client.
Name of the property
default
stylesheet.default.backgroundcolor
stylesheet.default.foreground
stylesheet.default.font.name
stylesheet.default.font.size
stylesheet.default.height
stylesheet.default.bordercolor
brandingarea
stylesheet.brandingarea.backgroundcolor
stylesheet.brandingarea.bordercolor
stylesheet.brandingarea.font.size
stylesheet.brandingarea.foreground
stylesheet.brandingarea.height
stylesheet.brandingarea.brandingtext
button
stylesheet.button.backgroundcolor
stylesheet.button.font.size
stylesheet.button.foreground
stylesheet.button.height
label
stylesheet.label.backgroundcolor
stylesheet.label.font.size
stylesheet.label.foreground
stylesheet.label.height
caption
stylesheet.caption.backgroundcolor
stylesheet.caption.font.size
stylesheet.caption.foreground
stylesheet.caption.height
inputfield
stylesheet.inputfield.backgroundcolor
stylesheet.inputfield.font.size
stylesheet.inputfield.foreground
radionbutton
stylesheet.radiobutton.radiobutton
linktoaction
stylesheet.linktoaction.backgroundcolor
stylesheet.linktoaction.font.size
stylesheet.linktoaction.foreground
stylesheet.linktoaction.height
statusbar
stylesheet.status.backgroundcolor
stylesheet.status.errorcolor
stylesheet.status.messagecolor
stylesheet.status.warningcolor
table
header
stylesheet.table.header.backgroundcol
stylesheet.table.header.foreground
stylesheet.table.header.height
stylesheet.table.header.font.size
content
stylesheet.table.content.backgroundcolor
stylesheet.table.content.foreground
stylesheet.table.content.height
stylesheet.table.content.font.size
footer
stylesheet.table.footer.backgroundcolor
stylesheet.table.footer.foreground
stylesheet.table.footer.height
stylesheet.table.footer.font.size
imagebutton
stylesheet.imagebutton.backgroundcolor
stylesheet.imagebutton.font.size
stylesheet.imagebutton.foreground
image
stylesheet.image.backgroundcolor
I don't know about the client arguments, usually that was a guess\try and find out. -
Delgate or give administrative athority to a user for simple client software installation
I have a new Server 2012 R2 machine. It contains a single domain with an Active Directory Domain Services configured. Currently there are 10 users been served by this server: roaming profiles, sharing of a printer, and sharing of some files. The setup is
very simple as you can see.
The client machines connected to the server all run a simple mapping software. From time to time, the software vendor that supplies the mapping software puts out patches and updates. From time to time, a user will want to install a peice of his or her
own software (examples: Google Earth; Yahoo Messanger).
The users are all responsible adults. I don't need to worry about them messing up their machines with malware. But I'm not available to the users all the time. Rignt now, I have to logon to the client machine each time to run the .exe file as myself (the
Administrator) to perform a software installation.
I don't want to give out my Administrator password. Is it possible to create a user (or allow an existing user) of the domain to have the right to install a peice of software on their own but without allowing this user to make other changes to the domain
or the server?
I appricate you taking the time to read my question. Please let me know if there's anything unclear in my inquiry.Additionally, it is not at all uncommon to grant users local administrative privileges on their own machines. This does not involve granting them administrative permissions on the domain - just on their machine. As Domain Administrator, you would
still have local administrative access to each machine (Domain Admins are automatically added to the local administrators group).
I would suggest that you create a separate account for them on their machines that would be joined to the local administrator's group and that they only use that account when they need to install a patch or some allowed software. All other work should
be done under their regular, non-privileged account.
.:|:.:|:. tim -
I can't access the "manage devices" portion on the mobile hotspot settings. I click on manage devices and it says "unfortunately, settings has stopped. What's the issue?
Hi,
how and when did you create the existing 3 user subscriptions for this site?
Is the user publication still in standard version or has it been changed to bulk replication mode?
Is there any other (intelligent) publication missing in the wizard list?
Regards,
Wolfhard -
SQL*Plus add-on for Instant Client Package on Solaris-SPARC 32bits ???
Hi,
I need sqlplus for a solaris 32bits platform, but following this page
http://www.oracle.com/technology/tech/oci/instantclient/instantclient.html, if I choose Solaris 32-bit (SPARC), it doesn't give a link to download Instant Client Package - SQL*Plus (as it does if I choose Solaris 64-bit (SPARC) or Windows 32-bit).
I don't understand why... :(SQL*Plus is not supported on the 32-bit versions of 64-bit platforms. Please use the 64-bit version of SQL*Plus. Thanks!
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Hi all, I've enable ssh to all user and it works perfectly. When I try to restrict the access trying to add an user ( clicking on + ) on the share the system preference crash... I have a new mac pro with all update ! Anyone have the same problem ? Thank you, regards.
Message was edited by: egariMHi egariM. Can you post the contents of the crash report?
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I seem to be getting conflictng information. Around this forum I get the impression that any machine with a JVM will do. But when I look at things like <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/43/23c24ccb0e4e85e10000000a422035/frameset.htm">the sap help</a> I see only Win32 and WinCE. Oss note 720225 only mentions WinCE and pocket PC.
Because the new <a href="http://www.nokiausa.com/n810">Nokia 810</a> runs linux and is very cute. It would be even cuter if it was deductible as a business expenseHi
SAP MI Client Support Windows based OS only and not Linux. It supports Win32 and WinCE based devices. Win32 devices supported are Vista, XP and 2000 OS while WinCE devices supported are PPC 2003, WM 5.0 and WM 6.0. What note 720225 is the JVM required for WinCE devices. For Win32 the standard SUN JVM is to be used.
Hope this helps.
Best Regards
Sivakumar -
In 8.2 are you going to add users for iOS?
is there anyway to set up and use user accounts in iOS?
No there is not. If you want to make the suggestion to Apple you could do that at https://www.apple.com/feedback/ipad.html
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What functionality is available with sp 6 for CRM Mobile Client 7 eph1
Hi
Sp 6 has been released for CRM Mobile Client 7 eph1. I know sp 6 provides support for mobile client on windows 8 . Does it contain any other functionality?
Regards
JohnHi John,
All information regarding this release can be found in SAP Note 1799687
Regards,
Gervase -
CRM Mobile Client Technology Documentation
Hello All,
Watch this space for information on Mobile Client Technology documentation.<b>Mobile Client Technology documentation</b>
Mobile Client Technology (mySAP CRM), a part of SAP NetWeaver Mobile, is client technology designed for Microsoft Windows-based, occasionally server-connected CRM field applications. These applications offer a rich function set, such as SAP CRM Mobile Sales and SAP CRM Mobile Service.
With every support package release of Mobile Client Technology, we provide the following supporting documentation:
Release Note
Upgrade and Installation Guides
Help Portal/ SAP Library content
Limitations Note
Collective Note
API Documentation integrated with the application
Mobile Client Technology (mySAP CRM), a part of SAP NetWeaver Mobile, is a client technology designed for Microsoft Windows-based, occasionally server-connected CRM field applications. These applications offer a rich function set, such as SAP CRM Mobile Sales and SAP CRM Mobile Service.
With every support package release of Mobile Client Technology, we provide the following supporting documentation:
Release Note
Upgrade and Installation Guides
Help Portal/ SAP Library content
Limitations Note
Collective Note
API Documentation integrated with the application
<i><b>First Point of Access</b></i>
The following quick link under the Service Marketplace is the first point of access to the customers: http://service.sap.com/nw-mobile.
<b>Path:</b>
Click on SAP NetWeaver → SAP NetWeaver in Detail → People Integration → Multichannel Access → SAP NetWeaver Mobile → Mobile Client Technology (mySAP CRM) → Media Library.
Mobile Client Technology (mySAP CRM) > Medial Library contains:
1. Link to access the TICM guides (installation and upgrade guides)
2. Presentations on the Mobile Client Technology.
3. Other Technical Documentation and Guides (Performance Modelling Guide, User Management Usage Guide, Transport Component Guide etc...)
4. Link to access the Documentation catalog.
<i><b>Documentation Catalog</b></i>
The doc catalog lists and provides a description of all the types of documents that are provided for Mobile Client Technology and also points to the locations from where they can be downloaded.
The link to access the doc catalog PDF is provided in the nw-mobile area - http://service.sap.com/nw-mobile
<i><b>Locating online help on the Help Portal:</b></i>
1) Access http://help.sap.com
2) Click on Documentation → mySAP Business Suite → SAP Customer Relation Mgmt → English
3) Expand Data Exchange and Mobile Technologies → CRM Mobile Technology
4) Click on the online help that you need to access.
*<i><b>Locating TICM Guides on Service Marketplace:</b></i>
1) Access http://service.sap.com/instguides
2) Click on SAP Business Suite Applications → SAP CRM → SAP CRM 2005 → CRM Mobile (Laptop)
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